The document discusses factors that contribute to a positive customer experience in a retail store. It notes that an open entrance, high ceilings, bright lighting, appropriate temperature, soft background music, and neatly organized product displays help customers feel comfortable and see what is available. Touching products and receiving prompt attention from salespeople are also important.
3. An open door High Ceiling = White walls = I Product Display
of a store = I Not can focus on = I know what
am eligible to claustrophobic merchandise merchandise is
enter on SALE
Appropriate Appropriate
store lighting = I store lighting = I
can see the can see the
products well products well
4. Touching Soft Music = Store Product
Products = Is Relaxes the Temperature Display =
encouraged mind = Too cold!! Neat and
Run to the pleasing to
washroom, the eye
Too warm!!
Sweaty
5. ï‚ž Merchandise on SALE should be
collectively placed at a section in the
store
ï‚ž Attention from the salespeople within 2
minutes of entering is very important
ï‚ž Arranging merchandise based on its
function is important