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Accelerating Scalable Community Emergency Network Demonstration Ascend links regional healthcare facilities with private and public assets under a unified vision that results in an integrated, scalable medical  evacuation solution during a regional emergency .
Agenda Introduce U.S. Air Ambulance Provide historical context for discussion Discuss our concept for a regional approach to emergency management  Outline steps we will take to implement ASCEND for Indiana
Headquartered in Sarasota, FL 23 years experience Licensed ground and air ambulance provider  180 employees 97,000 patients, 100% safety record U.S. Air Ambulance Corporate Overview
Preferred provider for U.S. Department of State  Contractor EMS program for Iraq, DoD Consultant to cruise line industry Last five years for DHS  evacuations of foreign nationals Hurricane Katrina  FEMA  Hurricane Wilma  U.S. Marshals Service  Hurricanes Gustav and Ike  four private hospital evacuations Proprietary software development Developer of unique service  HELP Relevant Corporate Experience
Epicenter  The area of an emergency  which is unsafe or uninhabitable External Emergencies Have an Epicenter Epicenter
Epicenter Scale EMAC  Federal  Local  Regional  Statewide  Border States  Interstate State Interstate Measures of Emergencies - Scale
Scale EMAC  Federal  Local  Regional  Statewide  Border States  Interstate General Population Transportation Disadvantaged  Population Assisted  Living Long Term  Care Medical Long  Term Care Medical  General Medical ALS / ICU Medical Special Needs Scope Medical Nonmedical State Interstate Epicenter Measures of Emergencies  Scope
Our Products -  HELP Scale EMAC  Federal  Local  Regional  Statewide  Border States  Interstate General Population Transportation Disadvantaged  Population Assisted  Living Long Term  Care Medical Long  Term Care Medical  General Medical ALS / ICU Medical Special Needs Scope Medical Nonmedical State Interstate HELP
HELP  Provides Additional Resources for Large Scale Disaster HELP provides access to transportation assets and receiving hospitals outside the Region Second Tier Providers  Mobilized for Hospital Hospital Network Outside  of Emergency Zone
Our Products -  SPEAR Special Patients Emergency Ambulance Response Scale EMAC  Federal  Local  Regional  Statewide  Border States  Interstate General Population Transportation Disadvantaged  Population Assisted  Living Long Term  Care Medical Long  Term Care Medical  General Medical ALS / ICU Medical Special Needs Scope Medical Nonmedical State Interstate SPEAR HELP
SPEAR Program Many special needs patients cases cannot be transferred at the regional level.  For instance, a large burn incident may require coordinating the transfer of multiple patients throughout the United States to verified burn centers. Special Patient Emergency Ambulance Response Program Verified Burn Center Patients Dispersed From a Major  Burn Incident to Verified Burn Centers
Our Products -  ASCEND Accelerating Scalable Community Emergency Network Demonstration Scale EMAC  Federal  Local  Regional  Statewide  Border States  Interstate General Population Transportation Disadvantaged  Population Assisted  Living Long Term  Care Medical Long  Term Care Medical  General Medical ALS / ICU Medical Special Needs Scope Medical Nonmedical State Interstate SPEAR HELP ASCEND
January 6, 2005  2:40 AM Two trains collided in Graniteville, South Carolina,  - Small population 7,000 1 train carried 92 tanks of chlorine gas,1 tank ruptured    Upgraded tank 90 tons of chlorine gas forms a deadly cloud that  flowed toward a sleeping public - Low wind speed 2 mph 3:00 AM  - Sheriff notified 3:45 AM - State Emergency Management Notified 5:09 AM - Local emergency system notified residents to  evacuate 9:00 AM - Local EOC set up and available to assist 5,400 people evacuated  330 people self presented to the hospital ER for treatment - ER was unable to identify the chemical for several hours 525 people were treated in ER, 300 in first three hours 71 hospitalized, 25 ICU, 8 vented, 9 people died Are Local Communities Ready For Accelerating Emergency?
Chlorine Tank Explosion  National Planning Scenario In 2007, terrorists used chlorine gas 7 times on U.S. troops In urban area  100,000 hospitalized 10,000 vents required 10,000 people die Accident or Terrorism  Major Local Implications National Planning Scenarios 1 Improvised Nuclear Device 2 Major Earthquake 3 Aerosol Anthrax 4 Major Hurricane 5 Pandemic Influenza 6 Radiological Dispersal Device 7 Plague 8 Improvised Explosive Device 9 Blister Agent 10 Food Contamination 11 Toxic Industrial Chemicals 12 Foreign Animal Disease 13 Nerve Agent 14 Cyber Attack 15 Chlorine Tank Explosion
1993 Midwest Floods 2005 Hurricane Katrina 1994 Northridge Earthquake Natural Disasters Have Accelerated During Last Four Decades
Terrorism Against Americans 1961  First U.S. Aircraft Hijacking 1974  Patty Hearst Kidnapping 1979  Iran, U.S. Embassy Hostages 1983  Lebanon and Kuwait  U.S. Embassy Bombings 1988  Pan Am Flight 103 1993  World Trade Center Bombing 1995 - Oklahoma City Bombing 1996  Saudi Khobar Towers Bombing 1996  Centennial Olympic Park Bombing 1998 - Unabomber 1998 - Kenya and Tanzania  U.S. Embassy Bombing 2000 - U.S.S. Cole Bombing 2001  9/11 Coordinated Attacks  World Trade Center and Pentagon 2001  Anthrax Attacks 2002  Beltway Sniper Attacks 2009  Fort Hood Shootings  Terrorism Against Americans Has Escalated Probability of Dirty Bomb Attack in Next Decade  40 percent Iran 1979  Oklahoma City  1979 U.S.S. Cole  2000 New York 2001
2002 Analysis - Dirty Cobalt Bomb in Manhattan: 400 square Miles Contaminated Manhattan uninhabitable 1 in 100 Die from Cancer Hurricane Katrina Not Unprecedented: Hurricane Katrina:  200 B Kobe, Japan Earthquake:  500 B 2009 New Madrid Earthquake Study (6.9 R):  Trillion dollars in losses 130 hospitals destroyed 80,000 lives lost Kobe, Japan 1995  7.2 Richter Scale New Madrid Earthquake 1811  8.3 Richter Scale 1895  6.8 Richter Scale Possibility of Unprecedented Disaster is Very Real
Nation is Not Ready to Combat New Madrid Earthquake Reliance on NDMS assets for evacuations will not arrive for 72 hours  limited capacity not fully effective for special needs  patients  National ambulance contract inadequate musters 600 ambulances  relies on unplanned coordination of  the Joint Field Office EMACs were not effective in coordinating 66,000  personnel during Hurricane Katrina and have not  yet built that capability Multiple jurisdictional, technical, and regulatory  roadblocks that inhibit an effective response  must be overcome As late as 2008 Hurricane Gustav: Our four customers in New Orleans were all told  by FEMA and the State that they could not get  ambulances for four days
1997-Metropolitan Medical Response System (MMRS) Emergency preparedness systems Respond to public health crisis  2001-Emergency Management Performance Grants (EMPG) Expanded  to all-hazards planning Fill gaps not covered by other federal programs  2002-Hospital Preparedness Program (HPP) Bio-terror attacks and pandemics Primary focus expanded to all-hazards  2002-Bioterrorism Training and Curriculum Development Program  ( BTCDP) Train healthcare workforce Bioterrorism to all-hazards  2003-Urban Area Security Initiative (UASI) High-risk, high-threat urban areas Prepare, response and prevent all emergencies  2005-Regional Catastrophic Preparedness Grant Program (RCPGP ) Catastrophic incident preparedness Regional all-hazard planning  Through Grants, DHS and HHS are Influencing National Direction
Air Ambulance locations 2009 America Has Vast Emergency Response Resources America has the resources  to  combat a national catastrophe: 45,000 Ground Ambulances 50,000 Paratransit Vehicles 70,000 Medically Equipped Buses  150,000 Fire Trucks 800 Rotor Wing Ambulances 300 Fixed Wing Ambulances 525 Military and Reserve C-130 Aircraft 5,000 Hospitals 17,000 Nursing Facilities 3,000 County Emergency Managers 800,000 Police Officers 400,000 National Guard troops Over 1 million Active Military Personnel  Stationed in the U.S.
Two Dimensions of an Emergency  Speed and Scale SPEED  vs.  SCALE Static Time Response Velocity Time Response Acceleration Time Response
Effective Medical Response Must Integrate Six Functions To maximize emergency medical response capability, regions must integrate six functions into a  Community Emergency Network (CEN)   that acts as one seamless unit Emergency Management Emergency Medical Service Health Care Facilities Inter-facility Transport Special Needs Transport Emergency Support CEN
Interdependent  Medical Response Chain Pre-hospital Ambulances Frontline Hospital ER Inpatient Hospital  Admissions Inter-facility Transport Regional  Hospitals Regional  Hospitals Inventory Interstate Transport Interstate Receiving Hospitals Interstate Special Needs Transport Patient Flow Evacuation Expansion Emergency Acceleration
Pre-hospital Ambulances Epicenter  The area of an emergency  which is unsafe or uninhabitable Link 1  Pre-hospital Ambulance Network Epicenter
Front Line Hospitals  Functioning Hospitals nearest the Epicenter Link 2  Front Line Hospital Emergency Rooms During a community emergency, front line hospitals primary emergency function is to provide stabilization and first definitive medical care to persons coming from the epicenter that require medical treatment. Pre-hospital Ambulances Frontline Hospital ER
Emergency Room Hospital   Admission Self   Present Discharge Ambulance Net Patient In-Flow Accelerates In a large scale emergency, the pace of patient arrival to front line hospitals will accelerate, potentially overwhelming ERs and creating the need to initiate ER surge capability
CEN Responds Early To Shared Info As the front line hospitals ER becomes inundated with self presenters, first respond ambulances react by diverting.  In addition, before a hospital in-patient  levels reach divert status, inter-facility ambulances respond to relieve front line hospital of stable patients. Pre-hospital Ambulances Frontline Hospital ER Inpatient Hospital  Admissions   ABC Hospital ER   Hospital Wait Time hrs:  2.4  Capacity:  92% Capacity %:  122  Net Admit RPH:  17 Net Arrival RPH:  21  At Capacity:  3.4 Hrs  Acceleration %:  82  Bed Divert:  Burn Critical ER Capacity 85% Inter-facility Requirement:  20 ALS     11 BLS   ER Hospital
Pre-hospital Ambulances Frontline Hospital ER Inter-facility Transport Regional  Hospitals Regional  Hospitals Inventory Inpatient Hospital  Admissions Links 4-6 Interfacility Transport and Regional Hospitals
As the emergency progresses: First response ambulances relay knowledge about  patients coming in the epicenter. Front line hospitals relay information about the  conditions they are treating. The community network assesses the potential for a  coordinated response and prepare to participate in the  emergency. Shared Information Epicenter Front Line  Hospital All Members of the CEN Share Info Early Inter-facility Transporter Special Needs Patient Transporter Support  Services Regional  Hospital
Management Software ASCEND Software Component
Regional Hospitals Accept Patients, Share Emergency Resources As the velocity of intake increases at front line hospitals, Inter-facility transfers must occur.  With the aid of a Seamless Emergency Operations Center (SEOC), the region coordinates patient movement: Front line hospitals identify patient transfer needs Regional hospitals identify available beds Logistics identifies and coordinates inter-facility transfers and  obtains resources from outside the region as needed. Epicenter Stabilized Patients Surge Resources Front Line  Hospital Regional  Hospital Shared Information, Analysis, and  Coordination of Resources  Seamless Emergency  Operations Center
Command  Center ASCEND Seamless Operations Center
SEOC Assists Local EOC Epicenter Stabilized Patients Surge Resources Shared Information  And Coordination  of assets Hospital Hospital Hospital Hospital Local Emergency Operations Center Front Line  Regional  Front Line  The SEOC provides the Local EOC invaluable real-time information to make critical decisions and assists the EOC with real-time analysis. Some hospitals may find themselves inside the epicenter and require full evacuation of their hospitals. Shared Information, Analysis, and  Coordination of Resources  Seamless Emergency  Operations Center
Regional Response Integrates with Federal Response Pre-hospital Ambulances Frontline Hospital ER Inpatient Hospital  Admissions Inter-facility Transport Regional  Hospitals Regional  Hospitals Inventory Interstate Transport Interstate Receiving Hospitals
Region Accesses  HELP as  Need Surpasses Regional Capability If the velocity of patients entering the regional medical system continues to exceed the regions capacity to treat them, SEOC can coordinate patient movement through  HELP : Network of interstate ambulances and receiving hospitals 24 hour response as opposed to NDMS 72 hour response Epicenter Front Line  Hospital Stabilized Patients Surge Resources Regional  Hospital Stabilized Patients Surge Resources Regional  Hospital Regional  Ambulances Shared Information, Analysis, and  Coordination of Resources  Seamless Emergency  Operations Center Local  EOC HELP Patient Transporters (over 600 companies) HELP Receiving  Facility Network (600 Facilities) HELP Areomedical  Staging Center
SEOC Manages National Special Needs Transfers Many special needs patients cases cannot be transferred at the regional level.  For instance, a large burn incident may require coordinating the transfer of multiple patients throughout the United States to verified burn centers. Pre-hospital Ambulances Frontline Hospital ER Inpatient Hospital  Admissions Inter-facility Transport Regional  Hospitals Regional  Hospitals Inventory Interstate Transport Interstate Receiving Hospitals Interstate Special Needs Transport Verified Burn Center Patients Dispersed From a Major  Burn Incident to Verified Burn Centers
Proposed Steps Unify and Implement Regional goals Codify and Implement Software Solution Prepare and Implement Operations
Facilitation / consultation Facilitate Unified vision  Document current status vs. goal  Outline steps to reach unified goals Create Integrated critical path Establish incremental milestones  Overcome operational, technical and legislative roadblocks.  Develop detailed protocols and procedures Outline Of ASCEND Service: Integrated  Critical Path Integrated  Incremental Milestones Detailed Protocols and  Procedures Unified Region-Wide Vision Hospitals Pre-hospital Ambulances Inter-facility Transporters Local and State EOCs
Software Solution  Outline current enterprise solutions Create bridge software solution Codify Protocols into an Enterprise Software System Provide Training and Exercises on ASCEND software Outline Of ASCEND Service: ASCEND EWA Phoenix Salamander
Provide Logistical Operations Center Provide HELP Solution Provide Special Needs Patients solutions Operations Outline Of ASCEND Service:

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Ascend Presentation

  • 1. Accelerating Scalable Community Emergency Network Demonstration Ascend links regional healthcare facilities with private and public assets under a unified vision that results in an integrated, scalable medical evacuation solution during a regional emergency .
  • 2. Agenda Introduce U.S. Air Ambulance Provide historical context for discussion Discuss our concept for a regional approach to emergency management Outline steps we will take to implement ASCEND for Indiana
  • 3. Headquartered in Sarasota, FL 23 years experience Licensed ground and air ambulance provider 180 employees 97,000 patients, 100% safety record U.S. Air Ambulance Corporate Overview
  • 4. Preferred provider for U.S. Department of State Contractor EMS program for Iraq, DoD Consultant to cruise line industry Last five years for DHS evacuations of foreign nationals Hurricane Katrina FEMA Hurricane Wilma U.S. Marshals Service Hurricanes Gustav and Ike four private hospital evacuations Proprietary software development Developer of unique service HELP Relevant Corporate Experience
  • 5. Epicenter The area of an emergency which is unsafe or uninhabitable External Emergencies Have an Epicenter Epicenter
  • 6. Epicenter Scale EMAC Federal Local Regional Statewide Border States Interstate State Interstate Measures of Emergencies - Scale
  • 7. Scale EMAC Federal Local Regional Statewide Border States Interstate General Population Transportation Disadvantaged Population Assisted Living Long Term Care Medical Long Term Care Medical General Medical ALS / ICU Medical Special Needs Scope Medical Nonmedical State Interstate Epicenter Measures of Emergencies Scope
  • 8. Our Products - HELP Scale EMAC Federal Local Regional Statewide Border States Interstate General Population Transportation Disadvantaged Population Assisted Living Long Term Care Medical Long Term Care Medical General Medical ALS / ICU Medical Special Needs Scope Medical Nonmedical State Interstate HELP
  • 9. HELP Provides Additional Resources for Large Scale Disaster HELP provides access to transportation assets and receiving hospitals outside the Region Second Tier Providers Mobilized for Hospital Hospital Network Outside of Emergency Zone
  • 10. Our Products - SPEAR Special Patients Emergency Ambulance Response Scale EMAC Federal Local Regional Statewide Border States Interstate General Population Transportation Disadvantaged Population Assisted Living Long Term Care Medical Long Term Care Medical General Medical ALS / ICU Medical Special Needs Scope Medical Nonmedical State Interstate SPEAR HELP
  • 11. SPEAR Program Many special needs patients cases cannot be transferred at the regional level. For instance, a large burn incident may require coordinating the transfer of multiple patients throughout the United States to verified burn centers. Special Patient Emergency Ambulance Response Program Verified Burn Center Patients Dispersed From a Major Burn Incident to Verified Burn Centers
  • 12. Our Products - ASCEND Accelerating Scalable Community Emergency Network Demonstration Scale EMAC Federal Local Regional Statewide Border States Interstate General Population Transportation Disadvantaged Population Assisted Living Long Term Care Medical Long Term Care Medical General Medical ALS / ICU Medical Special Needs Scope Medical Nonmedical State Interstate SPEAR HELP ASCEND
  • 13. January 6, 2005 2:40 AM Two trains collided in Graniteville, South Carolina, - Small population 7,000 1 train carried 92 tanks of chlorine gas,1 tank ruptured Upgraded tank 90 tons of chlorine gas forms a deadly cloud that flowed toward a sleeping public - Low wind speed 2 mph 3:00 AM - Sheriff notified 3:45 AM - State Emergency Management Notified 5:09 AM - Local emergency system notified residents to evacuate 9:00 AM - Local EOC set up and available to assist 5,400 people evacuated 330 people self presented to the hospital ER for treatment - ER was unable to identify the chemical for several hours 525 people were treated in ER, 300 in first three hours 71 hospitalized, 25 ICU, 8 vented, 9 people died Are Local Communities Ready For Accelerating Emergency?
  • 14. Chlorine Tank Explosion National Planning Scenario In 2007, terrorists used chlorine gas 7 times on U.S. troops In urban area 100,000 hospitalized 10,000 vents required 10,000 people die Accident or Terrorism Major Local Implications National Planning Scenarios 1 Improvised Nuclear Device 2 Major Earthquake 3 Aerosol Anthrax 4 Major Hurricane 5 Pandemic Influenza 6 Radiological Dispersal Device 7 Plague 8 Improvised Explosive Device 9 Blister Agent 10 Food Contamination 11 Toxic Industrial Chemicals 12 Foreign Animal Disease 13 Nerve Agent 14 Cyber Attack 15 Chlorine Tank Explosion
  • 15. 1993 Midwest Floods 2005 Hurricane Katrina 1994 Northridge Earthquake Natural Disasters Have Accelerated During Last Four Decades
  • 16. Terrorism Against Americans 1961 First U.S. Aircraft Hijacking 1974 Patty Hearst Kidnapping 1979 Iran, U.S. Embassy Hostages 1983 Lebanon and Kuwait U.S. Embassy Bombings 1988 Pan Am Flight 103 1993 World Trade Center Bombing 1995 - Oklahoma City Bombing 1996 Saudi Khobar Towers Bombing 1996 Centennial Olympic Park Bombing 1998 - Unabomber 1998 - Kenya and Tanzania U.S. Embassy Bombing 2000 - U.S.S. Cole Bombing 2001 9/11 Coordinated Attacks World Trade Center and Pentagon 2001 Anthrax Attacks 2002 Beltway Sniper Attacks 2009 Fort Hood Shootings Terrorism Against Americans Has Escalated Probability of Dirty Bomb Attack in Next Decade 40 percent Iran 1979 Oklahoma City 1979 U.S.S. Cole 2000 New York 2001
  • 17. 2002 Analysis - Dirty Cobalt Bomb in Manhattan: 400 square Miles Contaminated Manhattan uninhabitable 1 in 100 Die from Cancer Hurricane Katrina Not Unprecedented: Hurricane Katrina: 200 B Kobe, Japan Earthquake: 500 B 2009 New Madrid Earthquake Study (6.9 R): Trillion dollars in losses 130 hospitals destroyed 80,000 lives lost Kobe, Japan 1995 7.2 Richter Scale New Madrid Earthquake 1811 8.3 Richter Scale 1895 6.8 Richter Scale Possibility of Unprecedented Disaster is Very Real
  • 18. Nation is Not Ready to Combat New Madrid Earthquake Reliance on NDMS assets for evacuations will not arrive for 72 hours limited capacity not fully effective for special needs patients National ambulance contract inadequate musters 600 ambulances relies on unplanned coordination of the Joint Field Office EMACs were not effective in coordinating 66,000 personnel during Hurricane Katrina and have not yet built that capability Multiple jurisdictional, technical, and regulatory roadblocks that inhibit an effective response must be overcome As late as 2008 Hurricane Gustav: Our four customers in New Orleans were all told by FEMA and the State that they could not get ambulances for four days
  • 19. 1997-Metropolitan Medical Response System (MMRS) Emergency preparedness systems Respond to public health crisis 2001-Emergency Management Performance Grants (EMPG) Expanded to all-hazards planning Fill gaps not covered by other federal programs 2002-Hospital Preparedness Program (HPP) Bio-terror attacks and pandemics Primary focus expanded to all-hazards 2002-Bioterrorism Training and Curriculum Development Program ( BTCDP) Train healthcare workforce Bioterrorism to all-hazards 2003-Urban Area Security Initiative (UASI) High-risk, high-threat urban areas Prepare, response and prevent all emergencies 2005-Regional Catastrophic Preparedness Grant Program (RCPGP ) Catastrophic incident preparedness Regional all-hazard planning Through Grants, DHS and HHS are Influencing National Direction
  • 20. Air Ambulance locations 2009 America Has Vast Emergency Response Resources America has the resources to combat a national catastrophe: 45,000 Ground Ambulances 50,000 Paratransit Vehicles 70,000 Medically Equipped Buses 150,000 Fire Trucks 800 Rotor Wing Ambulances 300 Fixed Wing Ambulances 525 Military and Reserve C-130 Aircraft 5,000 Hospitals 17,000 Nursing Facilities 3,000 County Emergency Managers 800,000 Police Officers 400,000 National Guard troops Over 1 million Active Military Personnel Stationed in the U.S.
  • 21. Two Dimensions of an Emergency Speed and Scale SPEED vs. SCALE Static Time Response Velocity Time Response Acceleration Time Response
  • 22. Effective Medical Response Must Integrate Six Functions To maximize emergency medical response capability, regions must integrate six functions into a Community Emergency Network (CEN) that acts as one seamless unit Emergency Management Emergency Medical Service Health Care Facilities Inter-facility Transport Special Needs Transport Emergency Support CEN
  • 23. Interdependent Medical Response Chain Pre-hospital Ambulances Frontline Hospital ER Inpatient Hospital Admissions Inter-facility Transport Regional Hospitals Regional Hospitals Inventory Interstate Transport Interstate Receiving Hospitals Interstate Special Needs Transport Patient Flow Evacuation Expansion Emergency Acceleration
  • 24. Pre-hospital Ambulances Epicenter The area of an emergency which is unsafe or uninhabitable Link 1 Pre-hospital Ambulance Network Epicenter
  • 25. Front Line Hospitals Functioning Hospitals nearest the Epicenter Link 2 Front Line Hospital Emergency Rooms During a community emergency, front line hospitals primary emergency function is to provide stabilization and first definitive medical care to persons coming from the epicenter that require medical treatment. Pre-hospital Ambulances Frontline Hospital ER
  • 26. Emergency Room Hospital Admission Self Present Discharge Ambulance Net Patient In-Flow Accelerates In a large scale emergency, the pace of patient arrival to front line hospitals will accelerate, potentially overwhelming ERs and creating the need to initiate ER surge capability
  • 27. CEN Responds Early To Shared Info As the front line hospitals ER becomes inundated with self presenters, first respond ambulances react by diverting. In addition, before a hospital in-patient levels reach divert status, inter-facility ambulances respond to relieve front line hospital of stable patients. Pre-hospital Ambulances Frontline Hospital ER Inpatient Hospital Admissions ABC Hospital ER Hospital Wait Time hrs: 2.4 Capacity: 92% Capacity %: 122 Net Admit RPH: 17 Net Arrival RPH: 21 At Capacity: 3.4 Hrs Acceleration %: 82 Bed Divert: Burn Critical ER Capacity 85% Inter-facility Requirement: 20 ALS 11 BLS ER Hospital
  • 28. Pre-hospital Ambulances Frontline Hospital ER Inter-facility Transport Regional Hospitals Regional Hospitals Inventory Inpatient Hospital Admissions Links 4-6 Interfacility Transport and Regional Hospitals
  • 29. As the emergency progresses: First response ambulances relay knowledge about patients coming in the epicenter. Front line hospitals relay information about the conditions they are treating. The community network assesses the potential for a coordinated response and prepare to participate in the emergency. Shared Information Epicenter Front Line Hospital All Members of the CEN Share Info Early Inter-facility Transporter Special Needs Patient Transporter Support Services Regional Hospital
  • 30. Management Software ASCEND Software Component
  • 31. Regional Hospitals Accept Patients, Share Emergency Resources As the velocity of intake increases at front line hospitals, Inter-facility transfers must occur. With the aid of a Seamless Emergency Operations Center (SEOC), the region coordinates patient movement: Front line hospitals identify patient transfer needs Regional hospitals identify available beds Logistics identifies and coordinates inter-facility transfers and obtains resources from outside the region as needed. Epicenter Stabilized Patients Surge Resources Front Line Hospital Regional Hospital Shared Information, Analysis, and Coordination of Resources Seamless Emergency Operations Center
  • 32. Command Center ASCEND Seamless Operations Center
  • 33. SEOC Assists Local EOC Epicenter Stabilized Patients Surge Resources Shared Information And Coordination of assets Hospital Hospital Hospital Hospital Local Emergency Operations Center Front Line Regional Front Line The SEOC provides the Local EOC invaluable real-time information to make critical decisions and assists the EOC with real-time analysis. Some hospitals may find themselves inside the epicenter and require full evacuation of their hospitals. Shared Information, Analysis, and Coordination of Resources Seamless Emergency Operations Center
  • 34. Regional Response Integrates with Federal Response Pre-hospital Ambulances Frontline Hospital ER Inpatient Hospital Admissions Inter-facility Transport Regional Hospitals Regional Hospitals Inventory Interstate Transport Interstate Receiving Hospitals
  • 35. Region Accesses HELP as Need Surpasses Regional Capability If the velocity of patients entering the regional medical system continues to exceed the regions capacity to treat them, SEOC can coordinate patient movement through HELP : Network of interstate ambulances and receiving hospitals 24 hour response as opposed to NDMS 72 hour response Epicenter Front Line Hospital Stabilized Patients Surge Resources Regional Hospital Stabilized Patients Surge Resources Regional Hospital Regional Ambulances Shared Information, Analysis, and Coordination of Resources Seamless Emergency Operations Center Local EOC HELP Patient Transporters (over 600 companies) HELP Receiving Facility Network (600 Facilities) HELP Areomedical Staging Center
  • 36. SEOC Manages National Special Needs Transfers Many special needs patients cases cannot be transferred at the regional level. For instance, a large burn incident may require coordinating the transfer of multiple patients throughout the United States to verified burn centers. Pre-hospital Ambulances Frontline Hospital ER Inpatient Hospital Admissions Inter-facility Transport Regional Hospitals Regional Hospitals Inventory Interstate Transport Interstate Receiving Hospitals Interstate Special Needs Transport Verified Burn Center Patients Dispersed From a Major Burn Incident to Verified Burn Centers
  • 37. Proposed Steps Unify and Implement Regional goals Codify and Implement Software Solution Prepare and Implement Operations
  • 38. Facilitation / consultation Facilitate Unified vision Document current status vs. goal Outline steps to reach unified goals Create Integrated critical path Establish incremental milestones Overcome operational, technical and legislative roadblocks. Develop detailed protocols and procedures Outline Of ASCEND Service: Integrated Critical Path Integrated Incremental Milestones Detailed Protocols and Procedures Unified Region-Wide Vision Hospitals Pre-hospital Ambulances Inter-facility Transporters Local and State EOCs
  • 39. Software Solution Outline current enterprise solutions Create bridge software solution Codify Protocols into an Enterprise Software System Provide Training and Exercises on ASCEND software Outline Of ASCEND Service: ASCEND EWA Phoenix Salamander
  • 40. Provide Logistical Operations Center Provide HELP Solution Provide Special Needs Patients solutions Operations Outline Of ASCEND Service: