Ashley White (1)
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Ashley White is seeking an administrative assistant position and has experience in reception, sales support, and environmental services. She has a range of skills including using Microsoft Office, advertising, and OSHA compliance. Her previous roles included answering phones, greeting customers, scheduling interviews, and assisting site directors with daily tasks at Sykes Enterprises, and cleaning public areas and reporting maintenance needs as an environmental services technician at PeaceHealth. She maintains strong references who can speak to her work.
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Mechelle R. Radcliff is seeking a position that utilizes her diverse skills and over 10 years of experience in office supervision, training, retail management, and customer service. She has extensive qualifications in Microsoft Office, customer relationship management systems, and various office procedures. Her background includes roles as a universal trainer delivering a variety of learning solutions, operations support analyst, assistant store manager, and office manager. She is currently pursuing a degree in human resources and business management at Columbus State Community College.Ashley White (1)
- 1. Ashley White 2125 Rocky Lane Eugene, Or 97401 (541) 852 8512 ashleyvaughn 2@g mail .c om OBJECTIVE Analytical and detail-oriented profession al with experience coordinating, planning, and supporting daily operational and administrative functions to excel in an Office/Admini str ative Assistant role. EXPERIENCE Receptionist, Sykes enterprises; Eugene, or - July 2014-Present  Answer multi-lined phone, and direct calls to their appropriate destination.  Greet all customers, employees, and applicants.  Schedule interviews, did paperwork for applicants, put together drug tests for applicants, faxed paper work, filed all applications, and important documents.  Put up advertisements for company to hire on more agents.  Help recruiting with job fairs.  Kept lobby, and conference room neat and tidy.  Assistant to site director to help him complete his daily tasks such as ordering supplies for office and employee appreciation, helping HR with correctives, and note taking in meetings.  Accounts Payable at the end of each month. Sales Support, Sykes Enterprises, Eugene, OR — January 2014-July 2014  Responsible on a daily basis to use Excel and Microsoft office to update reports on a site level, as well and create and manage the in house advertising method. I created and tracked a currency used in house as a incentive for meeting goals on the agent level.  I also used a system that recorded agent phone calls. I used this system to listen to calls and identify areas of opportunity to coach and develop agents on an individual level as well as hold teams accountable for making a sales pitch on every phone call.  On a weekly basis I attended meetings with the client to ensure all goals were being met, as well as projects to be assigned and completed were on track for completion.  Take over phone calls to close sales as well as go over terms and conditions. If an upset customer called in to complain I would assist them and smooth over the relationship between customer and client to ensure the greatest customer satisfaction I could achieve.  Regularly receiving scores form customer surveys that were well above the goal of 80%
- 2. satisfaction with my average score for 2015 being 88-95%. Environmental Services Technician, Peace health; Springfield, or — may 2013-november 2013  Maintain housekeeping cart, restock paper receptacles, replace sharps containers, and orders supplies essential to the job. Clean and store equipment properly.  Cleaned public restrooms and nurse stations as needed.  Report any damage or abuse of property, maintenance concerns, and any fire or safety concerns.  Complete training on chemicals used monthly. EDUCATION Willamette high school — High School Diploma, 2005-2009 SKILLS Experience in: Microsoft Word Microsoft Excel Microsoft Powerpoint Advertisement OSHA compliant in blood born pathogens, air born pathogens, and bodily fluid sanitization. REFERENCES Amber White Professional 541 731 4019 Amy Hight Professional 503 943 9912 Brittnie Spencer Personal 541 891 5707 Alia Williams Personal 541 556 6496