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Asian Retail Social Media:
How The Malls Are Doing It
(Or not doing it)
were
www.socialmetric.com
retail brands like 3m, capitalmall asia, phyto use us to
generate fans, engagement, sales actions from social
media
Fun fact
Did you know
South East Asia 庄壊
0.0005% of total land
mass of the World
Asian Retail Social Media - Biggest Malls Social Media Statistics
Thats rather
insignificant
京顎岳
Did you know
South east asia has 21 out
of the 45 
largestmalls in the world
South east asia has 21 out
of the 45 
largestmalls in the world
Asian Retail Social Media - Biggest Malls Social Media Statistics
Se asian
malls
鰻看敬
Thats rather significant
We will delve into the 10
of 21 malls in south east
asia
To see how they are
executing their facebook
campaigns
Lets take a snapshot of
them as of early apr 2014.
This is how we will do it
From
largestto
2ndto
3rd , etc, etc
COUNTRY  MALL NAME size
Fans:
how many
Weekly
engagement:
How much
Other social media
platforms:
how social
Philippines - SM Megamall  500,000 m2
Fans:
231,375
Weekly
engagement:
0.57%
Other social media
platforms:
Instagram
twitter
Philippines - SM CITY NORTH EDSA  482,878 m2
Fans:
353,765
Weekly
engagement:
2.4%
Other social media
platforms:
Instagram
pinterest
Malaysia - 1 Utama 465,000 m2
Fans:
32,149
Weekly
engagement:
1.2%
Other social media
platforms:
none
thailand - centralworld 429,500 m2
Fans:
323,051
Weekly
engagement:
0.8%
Other social media
platforms:
instagram
pinterest
malaysia - midvalley 420,000 m2
Fans:
46,787
Weekly
engagement:
18.5%
Other social media
platforms:
instagram
Philippines  SM mall of asia  407,000 m2
Fans:
466,547
Weekly
engagement:
4.2%
Other social media
platforms:
twitter
malaysia  sunway pyramid 396,000 m2
Fans:
461,251
Weekly
engagement:
1.5%
Other social media
platforms:
none
malaysia  BERJAYA TIMES SQUARE KL  320,000 m2
Fans:
3,510
Weekly
engagement:
7.4%
Other social media
platforms:
twitter
INDONESIA MAL ARTHA GADING270,000 m2
Fans:
3,922
FRIENDS
Weekly
engagement:
?
Other social media
platforms:
twitter. IT HAS MORE
FOLLOWERS ON TWITTER
THAN FB
Philippines  sm city cebu  268,611 m2
Fans:
56,356
Weekly
engagement:
1.4%
Other social media
platforms:
none
Notable mentions
In Philippines,
the ayala group have an
umbrella page for all
their malls.
On top of the individual
mall pages
But the sm group doesnt.
The ayala malls page is
going strong
The ayala malls page is
going strong
Philippines  ayala malls 268,611 m2
Fans:
283,301
Weekly
engagement:
1.0%
Other social media
platforms:
Instagram
twitter
Key questions to ask
Beyond a malls social
media strategy
Whats their portfolios
strategy?
Sm primes president
mentioned
why are they opening
malls
in provincial parts of
Philippines
Our new malls will meet the
underserved retail demand and
aspirations of the residents in
these areas.
SM Prime President Mr. Hans T. Sy
This ultimately affects the
asian social media retail
landscape side of things
Would a more offline campaign
and below the line work better
for sm prime?
Maybe a social media
engagement strategy
should be alower priority for
their provincial malls?
Is that the reason why the MAL
ARTHA GADING of indonesia
uses a facebook friend profile
rather than a page?
hopefully
I would prefer to leave you
With initial questions to think
about
Please email, tweet, or leave a
note below to share your
thoughts
@clemmmwong
sg.linkedin.com/in/clemwong

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Asian Retail Social Media - Biggest Malls Social Media Statistics