Stakeholders often focus on specific solutions rather than the outcomes they want to achieve. To understand their true needs, ask questions like why a solution is important, what problem needs to be solved, and how it will help in their environment rather than focusing on features. This allows you to identify the real needs and requirements rather than assumed solutions.
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Ask the right questions
1. Ask the right questions
It is not about features but about outcomes
stakeholders wants to achieve !
Why is it important to them ?
What is your need ?
To what the requirement is a solution in the
stakeholders environment ?
When stakeholders try to define solutions, ask
them why this solution is important to them, you
get a chance to identify the real needs !
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