The document describes a conversation between a shop assistant and a customer. The customer is trying to return an item to the shop but the assistant says there is nothing they can do to help. The customer gets upset and asks to speak to the manager. However, the assistant maintains that they cannot accept the return.
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At the shop
1. TAKING THINGS BACK TO A SHOP
SHOP ASSISTANT CUSTOMER
WHO IS NEXT? I WONDER IF YOU CAN/COULD HELP ME
OK, RIGHT, UM, I WAS WONDERING IF I COULD POSSIBLY
WELL, TO BE HONEST AS I SAID IT WAS .( a present)
WOULD YOU HAPPEN TO KNOW? I HONESTLY HAVENT GOT A CLUE.
DO YOU KNOW IF ? ITS NOT VERY ME/ MY STYLE
PLEASE, TRY NOT TO GET SO UPSET THIS IS THE FIRST CHANCE IVE HAD TO
IM JUST TRYING TO DO MY JOB HERE COME
IM AFRAID THAT PLEASE IS THERE REALLY NOTHING YOU
I SUGGEST YOU GO/FIND/TRY CAN DO?
DO YOU THINK YOU COULD CALL THE
IM SORRY, BUT THERE IS REALLY
MANAGER?
NOTHING ELSE I CAN DO.
WELL, ITS NOT GOOD ENOUGH!
THATS NOT STRICTLY OUR PROBLEM
WELL, THANKS A LOT FOR YOUR HELP!