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PALAZZO MADAMA
AUDIENCE
DEVELOPMENT
PAST, PRESENT, FUTURE
www.palazzomadamatorino.it
@carlotta_ma
3. STRATEGIES

2. ACTIVITIES

1. KNOWLEDGE
1. KNOWLEDGE - WHO THEY ARE?

 INTERVIEWS
(insite and online)

 TRACKING
AND TIMING

 PHOTO AND
COMMENTS
1. KNOWLEDGE - WHERE THEY ARE?
1. KNOWLEDGE - WHAT THEY LIKE?
1. KNOWLEDGE - WHO THEY ARE NOT?

EUROBAROMETER 2013
levels of active participation (participated actively in at least one cultural
activity in the past year) :

highest
Denmark 74%
Sweden 68%
Finland 63%
Netherlands 58%

lowest
Hungary (21%).
Italy (20%)
Malta (18%)
Bulgaria (14%)
IT SEEMS A LOT OF PEOPLE.
2. ACTIVITIES

Meeting them
Ora dArte

Meeting curators, behind-the-scenes

Madama Knit
Express your creativity
2. ACTIVITIES

Connecting with them
I Like Palazzo Madama

Hold together insite and online

#AskACurator
internationalization
2. ACTIVITIES

Experimenting
Tablet

Gamification experience

Labels for visual impaired
Stay opened
2. ACTIVITIES

Going where they need
New citizens

Open the door to the new society

Art and medicine
Social value

Chelsea and Westminster Hospital, London
3. STRATEGIES

SOCIAL BELONGING, COMMUNITY BUILDING
3. STRATEGIES

AESTHETIC EXPERIENCE, MULTIPLE WAYS OF ACCESS
Robert Wilson Portraits

All art has been contemporary

Poter dire di aver vissuto
Museum theatre
3. STRATEGIES

HAPPINESS, LEISURES
Acquista con noi un pezzo di storia
Happiness as a community goal

Mediaeval Garden

A peaceful place in our own neighborhood
FUTURE
(suggestions)
Offline" no longer exists.
Only the limits of the predigital ontology include a
disconnection condition.
(Cosimo Accoto)
ATAWAD
AnyTimeAnyWhereAnyDevice

http://youtu.be/45Z-GevoYB8
BIGDATA

LANGUAGE ANALYSIS
OPPORTUNITIES:
Identification of entities
Extraction of concepts
Extraction of events
Analysis of the feelings
Intention to purchase
Recommendations
Customer Support
Identify interests
Semantic search
(by GIUSEPPE ATTARDI
http://www.di.unipi.it/~attardi/ )

Palazzo Madama Guest Book. 2010
SECOND SCREEN
The use of an additional electronic
device (e.g. tablet, smartphone or
the computer) by individuals who
are already watching the television.
LIFE HACKING

any productivity trick,
shortcut, skill, or novelty
method to increase
productivity and efficiency,
in all walks of life; anything
that solves an everyday
problem of a person in a
clever or non-obvious way
Heather Dewey-Hagborgs
Stranger Visions.
The artist has engaged with picking
up hair, cigarette butts and
chewing gum from roadsides and
public places in NY, before
extracting DNA and inserting the
data obtained into software able
to reconstruct the facial shape of
the owners of the organic material.
Using a 3D printer, she has
transformed those residues in real
portrait sculptures.
(THANKS TO @CosimoAccoto per
la segnalazione)
Is not what their visitors do in the
institutions that matters, but the role
these institutions play in their
visitors lives
outside the museum

Paul F. Marty, Unintended consequencesin Bullettin of the America Society of
information Science and Technology, vol. 38, n 3, feb/march 2012, pp. 27-31

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