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Audits
Mr.Prasenjit Mondal
M.Pharm, (Ph.D), AIC.
Associate Professor.
Dept Of Pharmaceutical Analysis and QA
Vaageswari College of Pharmacy
Karimnagar. A.P
1
Audits
A systematic, independent and documented process for obtaining
evidence and evaluating it objectively to determine the extent to which
criteria are fulfilled.
QUALITY AUDIT :
Quality audit is defined as a systematic and independent examination to
determine whether activities and related results comply with planned
arrangements and whether these arrangements are implemented
effectively and are suitable to achieve objectives
2
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
GMP Compliance Audit
 It is the audit related to Good Manufacturing Practice in
Pharmaceutical Industry
 Applying to national or international GMP Regulations.
 It can be define as an audit conducted by someone external to
your organization with the purpose of discovering GMP
deficiencies.
3
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
Objective of the Quality Audits
 Pharmaceutical manufacturers commonly use audits as an effective
mechanism to verify compliance with GMP regulation (GMP).GMP
audits with two important goals :
* Audis are intended to verify that manufacturing
and Control systems are operating under a state of
control.
* Audits permit timely correction of potential
problems.
 Audits can be used to establish a high degree of confidence to remain
under an adequate level of control by managements .
4
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
Self Inspection
Principle
 To evaluate the manufacturers Compliance with GMP
in all aspects of production and Quality control.
 Designed to detect any shortcomings in the
implementation of GMP and to recommend the
necessary corrective actions.
 Performed routinely as well as on special occasions, e.g.
in the case of product recalls or repeated rejections
5
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
Items of Self Inspection
 Personnel
 Premises including personnel facilities.
 Maintenance of buildings and equipment
 Storage of starting materials and finished products
 Equipment
 Production and in-process controls
 Quality control
 Documentation
6
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
 Sanitation and hygiene
 Validation and revalidation programmes
 Calibration of instruments or measurement systems
 Recall procedures
 Complaints management
 Labels control
 Results of previous self-inspections and any corrective
steps Taken
7
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
Types of Quality audits
The quality audit system mainly classified in three
different categories:-
8
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
Carried out by.
1. Internal Audit
* Staff of section or
department of
company
OR
* Local Quality
assurance Group.
2. External Audit
A company on its
vendors. Or
Sub contractors.
3. Regulatory Audits
Regulatory Bodies
*MCA (UK).
* USFDA(USA)
9
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
Internal Audit
Internal (First Party) Audits:
 A key purpose of an internal audit is hopefully to identify minor
problems and errors before they become a major issue or are
discovered by a third party.
 To Ensure that adequate Quality systems are maintained.
 To asses compliance with the C-GMPs and firms standard
operating procedure.
 To achieve consistency between manufacturing and testing
facilities.
 To identify problems internally and Correct problems prior to a
FDA inspection.
10
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
Designing of the Internal Audit System
In a pharmaceutical facility for internal auditing, you require to
check mainly two things namely 
 Activities carried out by different departments.
 Documents maintained by these departments
11
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
Implementing the Internal Audit system
Constitute a small Team Of Expert
Provide initial training
Fix Audit Schedule (carried out at least once in a six
month)
Report the audit finding and Report given to the top
management and shows corrective action
Repeat the audit as per preplanned Schedule.
12
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
External Audit
External Audit ( 2nd Party):-
(A second party audit is one that is carried out by a non-regulatory
auditor).
For example, in some industries, especially pharmaceuticals and
chemicals, customers and potential customers will often ask to visit a
company :-
-- to ensure they are operating according to a quality
system and hence will provide good quality goods.
Purpose:
 Confidence in the partnership arrangement .
 Ensuring that requirements are understood .
 Enabling reduction of in-house QC testing of starting materials .
 Reducing the risk of failure.
 Carried Out by a company on its vendors or sub contractors .
 No legal requirement for to conduct audit.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
13
Purpose cont..
 Regular audits will be carried out to assesses compliance with
agreed standards .
 Confidence in vendor auditing.
 Reduce level of external auditing.
 External auditors have experience of GMP and as well as
regularly audited by their certification body.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
14
External (Third party Audit) Or
Regulatory Audit
A third party audit is one that is carried out by a
Regulatory auditor or Inspector.
(These are a legal requirement in highly regulated
industries such as pharmaceuticals and food
production)
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
15
Purpose of Regulatory Audits.
 Networking and confidence-building between national
inspection authorities .
 Development of quality systems
 Work towards global harmonization of GMP.
 Carried out by regulatory bodies such as MCA(U.K),
USFDA (USA) for manufacturing and supply of
pharmaceutical product .
 Audits may be unannounced .
 Failure of regulatory audit withdrawal of a manufacturing
or import/export license.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
16
Cont
 After regulatory audit, a formal report will be delivered
For MCA :- verbal feedback report is given at
the exit meeting.
For USFDA :- Provides Form 483is given at
the exit meeting.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
17
This sort of audit is also a requirement for any
company accredited to a formal quality system
such as ISO 9000 or ISO 14000.
ROLE OF GMP AUDITS IN Q.A AND Q.C
PROGRAMMES
What is to be audited:-
 Auditors review.
SOPs
Employees Practices and behavior.
 Compare master specifications against compendia and
regulatory requirements.
 Verify the test data and validation testing.
 Validation test reports are compared against raw data.
 Verify Corrective actions taken in reaction to audit
finding .
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
18
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
19
Benefits which are derived from Audits are given as:-
.
.
.
1. Assuring GMP
compliance.
2. Detecting Potential
Problems.
3. Effecting Programmed
improvement.
4. Increasing management
awareness.
1. Assuring GMP Compliance
 FDA conducts routine inspections of all pharmaceutical
manufacturers to determine if manufacturing and
control procedures conform to GMP.
 FDA investigators make unannounced visits to the
manufacturing facilities to examine facilities ,
equipments, personnel and records.
 Use systemic analysis approach .
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
20
2. DETECTING POTENTIAL PROBLEMS
GMP audits find objectionable condition that is
unknown to responsible production , QC ,QA or
management personnel.
The auditor will see whether such actions are
frequent or not .From this he can signal other GMP
problems.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
21
3. EFFECTING PROGRAMME IMPROVEMENTS
 Changing SOPs.
 Modifying manufacturing equipment or
procedure.
 Upgrading equipment or procedure.
 Improving employee training programmed
 Developing new or revised documentary system
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
22
4. INCREASING MANAGEMENT AWARENESS
For any given audits there are two outcomes,
either problems are found or not .
If the problems are found , management takes an
appropriate step to eliminate the problem .
An audit is not finding any objectionable
conditions
Either there were no problems to be
found.
Auditor failed to detect objectionable
condition that were actually present.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
23
Preparation of Audit
 Dependant on the scope of the audit the audit team can be
composed of one or more auditors
 If there is more than one auditor a lead auditor should be
assigned and responsibilities should be agreed .
 It is advisable to interchange auditors from time to time for a
given area in internal audits.
 Contact with the auditee should be made well in advance of the
audit to allow adequate time for the necessary arrangements to
be made, and initial information gathering to take place.
 A Primary Contact within the Quality Assurance department of
the Auditee should be defined at the outset for a Customer or
Third Party Audit and regulatory inspection.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
24
Cont
 The lead auditor or Inspector will then be in direct
communication to make the necessary arrangements and
agree the agenda in advance of the audit.
 When a pre-audit questionnaire should be studied
carefully by all relevant stakeholders, and clarification
requested as appropriate.
 Previous audit reports are another valuable source of
information. Similarly, discussing experiences, good and
bad, with recipients (e.g. internal customers in the case of
an internal audit; your raw materials testing laboratory in
the case of an external raw materials supplier audit) can
provide useful information such as batch/lot numbers for
challenging traceability.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
25
 The agenda for the audit should be communicated to,
and agreed with, the auditee. This could also identify
key reference documents (e.g. GMP; Quality Manual,
etc.) and relevant working documents such as
checklist(s), etc. to be used during the audit.
 The auditor should be aware of:-
a) Any sensitive issues (Highly Confidential
information )
b) Any conflict arise during the audit.
c) To handle the issues in a way that will
not jeopardise the relationship with the
auditee.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
26
Conductance of audit
 The audit should commence with an opening meeting to
introduce auditor(s) to relevant auditee staff and Senior
Management Representative.(especially relevant for an
external audit or inspection).
 The opening meeting also provides an opportunity to
to explain the audit rationale
clarify the audit plan.
agree communication channels .
clarify ambiguous replies in the pre-audit questionnaire.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
27
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
28
In the case of an external audit the opening meeting also
provides an ideal opportunity for
a) the auditee to explain Company rules
concerning, e.g. safety, taking photographs, confidentiality
of information, taking samples, talking with operators,
making recordings, etc.
 The auditor should decide in advance whether to use a
detailed checklist or 'Aide M辿moire' i.e simply rely on
memory and experience.
 The auditors should feel free to spend more time on
specific topics where compliance issues are becoming
apparent and so should used the Aide Memoire as a guide
from which the auditors can deviate if a concern arises
over an issue not covered by the checklist.
 During the audit it is usual to walk through relevant
parts of the facility to observe the operation at first
hand, to gather information, to assess the cleanliness
and condition of facilities and the risk of potential
contamination.
 All relevant observations should be recorded clearly
and concisely together with supporting evidence.
Concerns should be discussed with the auditee as they
arise to avoid surprises in the Closing Meeting.
 The selection starts with the determination of the major
areas the audit should focus on: production,
laboratories (both Quality Control and In-Process
Control), storage (raw materials, intermediates, APIs
and packaging), transport and distribution, engineering
and maintenance, development and Quality Assurance.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
29
In closing meeting:
The closing meeting is particularly important since it
allows the auditor (or audit team) to communicate the
audit findings and conclusions in a logical and co-
ordinated manner to the auditees management.
 A simple agenda and a short written summary of
observations should be provide.
 It is important to emphasise the good news as well as
highlight the areas for improvement together with
supporting evidence.
 Audit deficiencies should also be classified to highlight the
priority for actions to the auditee and their Senior
Management.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
30
Audit Analysis
 Analysis should be done with the deficiencies.
Deficiencies are classified as follows:-
1. Product Quality / Patient Safety Related deficiency (Critical)
2. Significant cGMP Deficiency but with no direct impact on Product
Quality /Patient Safety (Major)
3. GMP deficiencies that are either considered to be minor isolated
examples or there is insufficient information to classify them as
Major (Other)
 The auditee should be given the opportunity to clarify and fully
understand the evidence for the deficiencies.
 It is the auditors role to identify what needs to be achieved when a
problem is identified, in the case of Second or Third Party Audits
he/she should not be prescriptive in how to achieve it, although
advice may be offered, if specifically requested.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
31
Audit Report
It provides a record which identifies and may be useful for
prioritizing (e.g. Critical, Major, Other) areas for
improvement.
The audit report should be drafted, and the final version
issued, as soon as possible after completion of the audit.
There are two important reporting phases:-
i) Preliminary reports during the audit
ii) Final report to the management.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
32
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
33
Preliminary reports during the audit
1. Benefits can be gained from having dialogues with
employees.
2. Finding is communicated with affected personnel.
3. Discussion may help the employees to learn why
problems happened.
ii) Final report to the management.
 Management must review the final reports and
determine what steps need to be taken to eliminate
deficiencies .
 Management should sincerely encourage detection of
problems and express appreciation for being able to
improve quality operations.
 The audit reports may be shared with manger supervisor
who may discuss finding with employees.
 The workers and supervisory personnel should be given
the opportunity to explain their views and ideas about
the audit findings.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
34
Audit Follow Up
 Timely implementation of corrective actions, and
verification of their effectiveness,
 It is a good reflection to the auditees management is that
1st to start the major remedial action as soon as possible.
Followed by minor remedies.
 Major issues should be should be reported within a agreed
timeframe.
 It may also be necessary to re-audit to ensure that serious
remedial action has been satisfactorily completed for
Critical or Major deficiencies.
Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC.
Associate Prof. VCP. Karimnagar
35

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Audit

  • 1. Audits Mr.Prasenjit Mondal M.Pharm, (Ph.D), AIC. Associate Professor. Dept Of Pharmaceutical Analysis and QA Vaageswari College of Pharmacy Karimnagar. A.P 1
  • 2. Audits A systematic, independent and documented process for obtaining evidence and evaluating it objectively to determine the extent to which criteria are fulfilled. QUALITY AUDIT : Quality audit is defined as a systematic and independent examination to determine whether activities and related results comply with planned arrangements and whether these arrangements are implemented effectively and are suitable to achieve objectives 2 Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar
  • 3. GMP Compliance Audit It is the audit related to Good Manufacturing Practice in Pharmaceutical Industry Applying to national or international GMP Regulations. It can be define as an audit conducted by someone external to your organization with the purpose of discovering GMP deficiencies. 3 Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar
  • 4. Objective of the Quality Audits Pharmaceutical manufacturers commonly use audits as an effective mechanism to verify compliance with GMP regulation (GMP).GMP audits with two important goals : * Audis are intended to verify that manufacturing and Control systems are operating under a state of control. * Audits permit timely correction of potential problems. Audits can be used to establish a high degree of confidence to remain under an adequate level of control by managements . 4 Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar
  • 5. Self Inspection Principle To evaluate the manufacturers Compliance with GMP in all aspects of production and Quality control. Designed to detect any shortcomings in the implementation of GMP and to recommend the necessary corrective actions. Performed routinely as well as on special occasions, e.g. in the case of product recalls or repeated rejections 5 Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar
  • 6. Items of Self Inspection Personnel Premises including personnel facilities. Maintenance of buildings and equipment Storage of starting materials and finished products Equipment Production and in-process controls Quality control Documentation 6 Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar
  • 7. Sanitation and hygiene Validation and revalidation programmes Calibration of instruments or measurement systems Recall procedures Complaints management Labels control Results of previous self-inspections and any corrective steps Taken 7 Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar
  • 8. Types of Quality audits The quality audit system mainly classified in three different categories:- 8 Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar
  • 9. Carried out by. 1. Internal Audit * Staff of section or department of company OR * Local Quality assurance Group. 2. External Audit A company on its vendors. Or Sub contractors. 3. Regulatory Audits Regulatory Bodies *MCA (UK). * USFDA(USA) 9 Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar
  • 10. Internal Audit Internal (First Party) Audits: A key purpose of an internal audit is hopefully to identify minor problems and errors before they become a major issue or are discovered by a third party. To Ensure that adequate Quality systems are maintained. To asses compliance with the C-GMPs and firms standard operating procedure. To achieve consistency between manufacturing and testing facilities. To identify problems internally and Correct problems prior to a FDA inspection. 10 Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar
  • 11. Designing of the Internal Audit System In a pharmaceutical facility for internal auditing, you require to check mainly two things namely Activities carried out by different departments. Documents maintained by these departments 11 Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar
  • 12. Implementing the Internal Audit system Constitute a small Team Of Expert Provide initial training Fix Audit Schedule (carried out at least once in a six month) Report the audit finding and Report given to the top management and shows corrective action Repeat the audit as per preplanned Schedule. 12 Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar
  • 13. External Audit External Audit ( 2nd Party):- (A second party audit is one that is carried out by a non-regulatory auditor). For example, in some industries, especially pharmaceuticals and chemicals, customers and potential customers will often ask to visit a company :- -- to ensure they are operating according to a quality system and hence will provide good quality goods. Purpose: Confidence in the partnership arrangement . Ensuring that requirements are understood . Enabling reduction of in-house QC testing of starting materials . Reducing the risk of failure. Carried Out by a company on its vendors or sub contractors . No legal requirement for to conduct audit. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 13
  • 14. Purpose cont.. Regular audits will be carried out to assesses compliance with agreed standards . Confidence in vendor auditing. Reduce level of external auditing. External auditors have experience of GMP and as well as regularly audited by their certification body. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 14
  • 15. External (Third party Audit) Or Regulatory Audit A third party audit is one that is carried out by a Regulatory auditor or Inspector. (These are a legal requirement in highly regulated industries such as pharmaceuticals and food production) Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 15
  • 16. Purpose of Regulatory Audits. Networking and confidence-building between national inspection authorities . Development of quality systems Work towards global harmonization of GMP. Carried out by regulatory bodies such as MCA(U.K), USFDA (USA) for manufacturing and supply of pharmaceutical product . Audits may be unannounced . Failure of regulatory audit withdrawal of a manufacturing or import/export license. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 16
  • 17. Cont After regulatory audit, a formal report will be delivered For MCA :- verbal feedback report is given at the exit meeting. For USFDA :- Provides Form 483is given at the exit meeting. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 17 This sort of audit is also a requirement for any company accredited to a formal quality system such as ISO 9000 or ISO 14000.
  • 18. ROLE OF GMP AUDITS IN Q.A AND Q.C PROGRAMMES What is to be audited:- Auditors review. SOPs Employees Practices and behavior. Compare master specifications against compendia and regulatory requirements. Verify the test data and validation testing. Validation test reports are compared against raw data. Verify Corrective actions taken in reaction to audit finding . Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 18
  • 19. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 19 Benefits which are derived from Audits are given as:- . . . 1. Assuring GMP compliance. 2. Detecting Potential Problems. 3. Effecting Programmed improvement. 4. Increasing management awareness.
  • 20. 1. Assuring GMP Compliance FDA conducts routine inspections of all pharmaceutical manufacturers to determine if manufacturing and control procedures conform to GMP. FDA investigators make unannounced visits to the manufacturing facilities to examine facilities , equipments, personnel and records. Use systemic analysis approach . Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 20
  • 21. 2. DETECTING POTENTIAL PROBLEMS GMP audits find objectionable condition that is unknown to responsible production , QC ,QA or management personnel. The auditor will see whether such actions are frequent or not .From this he can signal other GMP problems. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 21
  • 22. 3. EFFECTING PROGRAMME IMPROVEMENTS Changing SOPs. Modifying manufacturing equipment or procedure. Upgrading equipment or procedure. Improving employee training programmed Developing new or revised documentary system Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 22
  • 23. 4. INCREASING MANAGEMENT AWARENESS For any given audits there are two outcomes, either problems are found or not . If the problems are found , management takes an appropriate step to eliminate the problem . An audit is not finding any objectionable conditions Either there were no problems to be found. Auditor failed to detect objectionable condition that were actually present. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 23
  • 24. Preparation of Audit Dependant on the scope of the audit the audit team can be composed of one or more auditors If there is more than one auditor a lead auditor should be assigned and responsibilities should be agreed . It is advisable to interchange auditors from time to time for a given area in internal audits. Contact with the auditee should be made well in advance of the audit to allow adequate time for the necessary arrangements to be made, and initial information gathering to take place. A Primary Contact within the Quality Assurance department of the Auditee should be defined at the outset for a Customer or Third Party Audit and regulatory inspection. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 24
  • 25. Cont The lead auditor or Inspector will then be in direct communication to make the necessary arrangements and agree the agenda in advance of the audit. When a pre-audit questionnaire should be studied carefully by all relevant stakeholders, and clarification requested as appropriate. Previous audit reports are another valuable source of information. Similarly, discussing experiences, good and bad, with recipients (e.g. internal customers in the case of an internal audit; your raw materials testing laboratory in the case of an external raw materials supplier audit) can provide useful information such as batch/lot numbers for challenging traceability. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 25
  • 26. The agenda for the audit should be communicated to, and agreed with, the auditee. This could also identify key reference documents (e.g. GMP; Quality Manual, etc.) and relevant working documents such as checklist(s), etc. to be used during the audit. The auditor should be aware of:- a) Any sensitive issues (Highly Confidential information ) b) Any conflict arise during the audit. c) To handle the issues in a way that will not jeopardise the relationship with the auditee. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 26
  • 27. Conductance of audit The audit should commence with an opening meeting to introduce auditor(s) to relevant auditee staff and Senior Management Representative.(especially relevant for an external audit or inspection). The opening meeting also provides an opportunity to to explain the audit rationale clarify the audit plan. agree communication channels . clarify ambiguous replies in the pre-audit questionnaire. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 27
  • 28. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 28 In the case of an external audit the opening meeting also provides an ideal opportunity for a) the auditee to explain Company rules concerning, e.g. safety, taking photographs, confidentiality of information, taking samples, talking with operators, making recordings, etc. The auditor should decide in advance whether to use a detailed checklist or 'Aide M辿moire' i.e simply rely on memory and experience. The auditors should feel free to spend more time on specific topics where compliance issues are becoming apparent and so should used the Aide Memoire as a guide from which the auditors can deviate if a concern arises over an issue not covered by the checklist.
  • 29. During the audit it is usual to walk through relevant parts of the facility to observe the operation at first hand, to gather information, to assess the cleanliness and condition of facilities and the risk of potential contamination. All relevant observations should be recorded clearly and concisely together with supporting evidence. Concerns should be discussed with the auditee as they arise to avoid surprises in the Closing Meeting. The selection starts with the determination of the major areas the audit should focus on: production, laboratories (both Quality Control and In-Process Control), storage (raw materials, intermediates, APIs and packaging), transport and distribution, engineering and maintenance, development and Quality Assurance. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 29
  • 30. In closing meeting: The closing meeting is particularly important since it allows the auditor (or audit team) to communicate the audit findings and conclusions in a logical and co- ordinated manner to the auditees management. A simple agenda and a short written summary of observations should be provide. It is important to emphasise the good news as well as highlight the areas for improvement together with supporting evidence. Audit deficiencies should also be classified to highlight the priority for actions to the auditee and their Senior Management. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 30
  • 31. Audit Analysis Analysis should be done with the deficiencies. Deficiencies are classified as follows:- 1. Product Quality / Patient Safety Related deficiency (Critical) 2. Significant cGMP Deficiency but with no direct impact on Product Quality /Patient Safety (Major) 3. GMP deficiencies that are either considered to be minor isolated examples or there is insufficient information to classify them as Major (Other) The auditee should be given the opportunity to clarify and fully understand the evidence for the deficiencies. It is the auditors role to identify what needs to be achieved when a problem is identified, in the case of Second or Third Party Audits he/she should not be prescriptive in how to achieve it, although advice may be offered, if specifically requested. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 31
  • 32. Audit Report It provides a record which identifies and may be useful for prioritizing (e.g. Critical, Major, Other) areas for improvement. The audit report should be drafted, and the final version issued, as soon as possible after completion of the audit. There are two important reporting phases:- i) Preliminary reports during the audit ii) Final report to the management. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 32
  • 33. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 33 Preliminary reports during the audit 1. Benefits can be gained from having dialogues with employees. 2. Finding is communicated with affected personnel. 3. Discussion may help the employees to learn why problems happened.
  • 34. ii) Final report to the management. Management must review the final reports and determine what steps need to be taken to eliminate deficiencies . Management should sincerely encourage detection of problems and express appreciation for being able to improve quality operations. The audit reports may be shared with manger supervisor who may discuss finding with employees. The workers and supervisory personnel should be given the opportunity to explain their views and ideas about the audit findings. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 34
  • 35. Audit Follow Up Timely implementation of corrective actions, and verification of their effectiveness, It is a good reflection to the auditees management is that 1st to start the major remedial action as soon as possible. Followed by minor remedies. Major issues should be should be reported within a agreed timeframe. It may also be necessary to re-audit to ensure that serious remedial action has been satisfactorily completed for Critical or Major deficiencies. Mr.Prasenjit Mondal, M.Pharm (Ph.D), AIC. Associate Prof. VCP. Karimnagar 35