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Aug 2015 CSRDA Cases Studies

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Harsha Mukherjee

EOTO has been serving underprivileged children in India for 30 years through schools and mobile libraries, helping over 8000 children per year. A social audit of EOTO's programs in Mumbai and Bangalore assessed their impact, benchmarked them against other programs, and suggested improvements. Livinguard Technologies develops antimicrobial textiles for healthcare, water purification, and other uses. A social audit of their Jambalpada facility examined stakeholders, impact, and opportunities to support government drinking water and health schemes. Sevamob is a social enterprise providing mobile health clinics and telemedicine across India on a subscription model. A study of Sevamob's operations, monitoring, and impact identified ways to strengthen systems

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Each One Teach One (EOTO) Brief: EOTO has been serving the underprivileged children of India for the last 30 years. The NGO started in 1983. We have spread our activities over eight schools in Mumbai and two in Bangalore. In 2003, we decided to serve the more needy villages and started our activities in four villages around Mumbai. In 2008, we started our mobile library to reach out to ten more villages around Palghar. Today, more than 8000 children directly benefit from our programs every year and 8000 children have passed out of the program and moved on in their professional life as welders, nurses, doctors, engineers etc. Client: Each One Teach One Foundation Location: Mumbai Maharashtra Intervention: Social Audit / Impact Assessment In Association: CSR Advisors Case Details: EOTO has been conducting Tuition classes for a decade at Sion and Vile Parle BMC School. The students are from class 5th to 10th grade and are chosen by personal visit of EOTO staff. At Vile Parle, school the children are of under privileged school and the project is supported by Emphasis IT Solutions. At Sion, school the children thought are of SC/ST community and the project is supported by Tata Motors. EOTO felt the need to conduct Impact Assessment studies for the 2 projects to communicate it with its stakeholders, to provide transparency and accountability report to its resource partners, to measure impact created by the projects. Social Audit / Impact Assessment Studies: CSRDS in association with CSR Advisors conducted social audit at both the locations. The following steps were taken: Stakeholder Analysis Primary and secondary data collection by focused group discussion, individual interviews, project site visits, end beneficiaries home visits Qualitative and Quantitative questionnaires for each stakeholder Data Analysis using SPSS Tool Benchmarking/Rating Indicators for the project Comparative Analysis: Evaluate similar projects in the surrounding and the best global project in this arena Social Monitoring mechanism for the project Government schemes for education/skills training of underprivileged children and SC/ST Children
Livinguard Technologies Brief: Livinguard Technologies, a 100 % subsidiary of Green Impact Holdings, Switzerland is a technology driven company, which focuses on coating textiles which have applications in healthcare, water purification, hospitality, food preparation and tactical apparel. Complemented by other textile solutions, Livinguard is a revolutionary textile coating technology which renders textiles disinfecting in nature. From 2010 Mr Swamy, at the behest of Brig Kevin Mann, UK, has been working on a textile that could be worn by soldiers on the field for weeks without spreading rashes or diseases. The technology was perfected in 2011. The same concept has been used as technology for the water purification process. The textile kills all bacteria and viruses that comes into contact with human cells and remains nontoxic to humans, and finally, the killing action is dependent on contact to the textile. Micro biologically contaminated water comes into contact with textiles, the bacteria and other microbiological pathogens in the water could be killed as well. Client: Livinguard Technologies Pvt Ltd Location: Jambalpada Maharashtra Intervention: Social Audit / Impact Assessment In Association: CSR Advisors Case Details: Livinguard Technologies, a 100 % subsidiary of Green Impact Holdings, Switzerland is a technology driven company, which focuses on coating textiles which have applications in healthcare, water purification, hospitality, food preparation and tactical apparel. Complemented by other textile solutions, Livinguard is a revolutionary textile coating technology which renders textiles disinfecting in nature. From 2010 Mr Swamy, at the behest of Brig Kevin Mann, UK, has been working on a textile that could be worn by soldiers on the field for weeks without spreading rashes or diseases. The technology was perfected in 2011. The same concept has been used as technology for the water purification process. The textile kills all bacteria and viruses that comes into contact with human cells and remains nontoxic to humans, and finally, the killing action is dependent on contact to the textile. Micro biologically contaminated water comes into contact with textiles, the bacteria and other microbiological pathogens in the water could be killed as well. Social Audit / Impact Assessment Studies: CSRDS in association with CSR Advisors contributed in the following method: Macro and micro Analysis Stakeholder Analysis Benchmarking indicators for the project Establishing Social Monitoring System Evaluation of similar projects in the surrounding Government schemes for drinking water and subsidies offered
Sevamob Brief: Sevamob is a for-profit social enterprise and their mission is to fundamentally transform primary health care via mobile clinics and a tele-health marketplace. Sevamob provides services to bottom of the pyramid consumers in India through a subscription-based model in which doctors visit patients' homes on a monthly basis for regular check ups. The company started in December 2011 in Uttar Pradesh, expanded to Karnataka and in the National Capital Region in April 2014 and finally arrived to Jharkhand in August 2014. In January 2014, they set up India's first tele-health marketplace. SevaMob model provides low-cost healthcare delivery model works on hub-and- spoke model. The mobile clinics provide basic primary care, medicines for common ailments and prescriptions on groups premises. Sevamob delivers care through camps organized at schools, bus depots, factories etc, using a mobile van. There is a 24/7 call centre and, in addition, no-charge back-office appointments can be made for family medicine, gynaecology and paediatrics for more advanced needs. Working on a subscription model for groups, either the subscriber or their employer pays for the services. Client: Each One Teach One Foundation Location: Mumbai Maharashtra Intervention: Social Audit / Impact Assessment In Association: CSR Advisors Case Details: The basic objective of this study is to understand the impact on beneficiaries by using SevaMob services. It also includes study about the monitoring and evaluation mechanisms of the Sevamob, its operations in various locations, efficiency and effectivity of its services. Based on the study recommendations to strengthen these mechanisms have been provided. Impact Assessment: CSRDS in association with CSR Advisors contributed in the following method: Analysed the Mobile Healthcare facilities in India. Used Participatory Rural Appraisal Method to successfully conduct the study Formulated Public-Private Partnership mechanism Stakeholder Analysis Instilled social monitoring system Suggested methods to improve services and reach higher impact
Omkar Brief: Omkar believes in inclusive redevelopment doctrine as progressive solution to make Mumbai a slum-free and highly habitable city. Omkar is proud about the fact that, over the years, the brand has managed to develop as a role model for inclusive and progressive redevelopment in citys slum rehabilitation space. While denting the citys image and being a serious impediment for infrastructural growth, the slums occupying almost half of the city are negating the future progress of existing and future generations. An estimated 7-8 million of Mumbais resident population is living in denials facing extremely challenging circumstances. Omkar has begun Skills Training Programs across its SRAs in association with multi-level engagement with corporates, government etc. Client: Omkar Builders Location: Mumbai Maharashtra Intervention: Baseline Survey / Need Assessment In Association: Sustainable Square Pvt Ltd Case Details: Omkar builders wanted to initiate skills development programs to enable people become economically sustainable. To realize this mission they had to conduct need assessment/baseline studies in all the SRAs in Mumbai. CSRDS conducted Need Assessment of more than 5000 households living in SRAs. Baseline Survey / Need Assessment: CSRDS formulated teams for each SRA and trained the surveyors to conduct training and to understand the needs of the people in between the lines. An exhaustive data analysis was conducted to understand the requirement of the people Collaborations with corporates was guided by CSRDS leading to macro stakeholder engagement and partnership. To engage End Beneficiaries programs were conducted and CSR Heads of various organizations were invited to interview candidates of SRA. SROI Forecasting was conducted during need assessment. A detailed baseline survey/need assessment report was delivered.

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Aug 2015 CSRDA Cases Studies

  • 2. Each One Teach One (EOTO) Brief: EOTO has been serving the underprivileged children of India for the last 30 years. The NGO started in 1983. We have spread our activities over eight schools in Mumbai and two in Bangalore. In 2003, we decided to serve the more needy villages and started our activities in four villages around Mumbai. In 2008, we started our mobile library to reach out to ten more villages around Palghar. Today, more than 8000 children directly benefit from our programs every year and 8000 children have passed out of the program and moved on in their professional life as welders, nurses, doctors, engineers etc. Client: Each One Teach One Foundation Location: Mumbai Maharashtra Intervention: Social Audit / Impact Assessment In Association: CSR Advisors Case Details: EOTO has been conducting Tuition classes for a decade at Sion and Vile Parle BMC School. The students are from class 5th to 10th grade and are chosen by personal visit of EOTO staff. At Vile Parle, school the children are of under privileged school and the project is supported by Emphasis IT Solutions. At Sion, school the children thought are of SC/ST community and the project is supported by Tata Motors. EOTO felt the need to conduct Impact Assessment studies for the 2 projects to communicate it with its stakeholders, to provide transparency and accountability report to its resource partners, to measure impact created by the projects. Social Audit / Impact Assessment Studies: CSRDS in association with CSR Advisors conducted social audit at both the locations. The following steps were taken: Stakeholder Analysis Primary and secondary data collection by focused group discussion, individual interviews, project site visits, end beneficiaries home visits Qualitative and Quantitative questionnaires for each stakeholder Data Analysis using SPSS Tool Benchmarking/Rating Indicators for the project Comparative Analysis: Evaluate similar projects in the surrounding and the best global project in this arena Social Monitoring mechanism for the project Government schemes for education/skills training of underprivileged children and SC/ST Children
  • 3. Livinguard Technologies Brief: Livinguard Technologies, a 100 % subsidiary of Green Impact Holdings, Switzerland is a technology driven company, which focuses on coating textiles which have applications in healthcare, water purification, hospitality, food preparation and tactical apparel. Complemented by other textile solutions, Livinguard is a revolutionary textile coating technology which renders textiles disinfecting in nature. From 2010 Mr Swamy, at the behest of Brig Kevin Mann, UK, has been working on a textile that could be worn by soldiers on the field for weeks without spreading rashes or diseases. The technology was perfected in 2011. The same concept has been used as technology for the water purification process. The textile kills all bacteria and viruses that comes into contact with human cells and remains nontoxic to humans, and finally, the killing action is dependent on contact to the textile. Micro biologically contaminated water comes into contact with textiles, the bacteria and other microbiological pathogens in the water could be killed as well. Client: Livinguard Technologies Pvt Ltd Location: Jambalpada Maharashtra Intervention: Social Audit / Impact Assessment In Association: CSR Advisors Case Details: Livinguard Technologies, a 100 % subsidiary of Green Impact Holdings, Switzerland is a technology driven company, which focuses on coating textiles which have applications in healthcare, water purification, hospitality, food preparation and tactical apparel. Complemented by other textile solutions, Livinguard is a revolutionary textile coating technology which renders textiles disinfecting in nature. From 2010 Mr Swamy, at the behest of Brig Kevin Mann, UK, has been working on a textile that could be worn by soldiers on the field for weeks without spreading rashes or diseases. The technology was perfected in 2011. The same concept has been used as technology for the water purification process. The textile kills all bacteria and viruses that comes into contact with human cells and remains nontoxic to humans, and finally, the killing action is dependent on contact to the textile. Micro biologically contaminated water comes into contact with textiles, the bacteria and other microbiological pathogens in the water could be killed as well. Social Audit / Impact Assessment Studies: CSRDS in association with CSR Advisors contributed in the following method: Macro and micro Analysis Stakeholder Analysis Benchmarking indicators for the project Establishing Social Monitoring System Evaluation of similar projects in the surrounding Government schemes for drinking water and subsidies offered
  • 4. Sevamob Brief: Sevamob is a for-profit social enterprise and their mission is to fundamentally transform primary health care via mobile clinics and a tele-health marketplace. Sevamob provides services to bottom of the pyramid consumers in India through a subscription-based model in which doctors visit patients' homes on a monthly basis for regular check ups. The company started in December 2011 in Uttar Pradesh, expanded to Karnataka and in the National Capital Region in April 2014 and finally arrived to Jharkhand in August 2014. In January 2014, they set up India's first tele-health marketplace. SevaMob model provides low-cost healthcare delivery model works on hub-and- spoke model. The mobile clinics provide basic primary care, medicines for common ailments and prescriptions on groups premises. Sevamob delivers care through camps organized at schools, bus depots, factories etc, using a mobile van. There is a 24/7 call centre and, in addition, no-charge back-office appointments can be made for family medicine, gynaecology and paediatrics for more advanced needs. Working on a subscription model for groups, either the subscriber or their employer pays for the services. Client: Each One Teach One Foundation Location: Mumbai Maharashtra Intervention: Social Audit / Impact Assessment In Association: CSR Advisors Case Details: The basic objective of this study is to understand the impact on beneficiaries by using SevaMob services. It also includes study about the monitoring and evaluation mechanisms of the Sevamob, its operations in various locations, efficiency and effectivity of its services. Based on the study recommendations to strengthen these mechanisms have been provided. Impact Assessment: CSRDS in association with CSR Advisors contributed in the following method: Analysed the Mobile Healthcare facilities in India. Used Participatory Rural Appraisal Method to successfully conduct the study Formulated Public-Private Partnership mechanism Stakeholder Analysis Instilled social monitoring system Suggested methods to improve services and reach higher impact
  • 5. Omkar Brief: Omkar believes in inclusive redevelopment doctrine as progressive solution to make Mumbai a slum-free and highly habitable city. Omkar is proud about the fact that, over the years, the brand has managed to develop as a role model for inclusive and progressive redevelopment in citys slum rehabilitation space. While denting the citys image and being a serious impediment for infrastructural growth, the slums occupying almost half of the city are negating the future progress of existing and future generations. An estimated 7-8 million of Mumbais resident population is living in denials facing extremely challenging circumstances. Omkar has begun Skills Training Programs across its SRAs in association with multi-level engagement with corporates, government etc. Client: Omkar Builders Location: Mumbai Maharashtra Intervention: Baseline Survey / Need Assessment In Association: Sustainable Square Pvt Ltd Case Details: Omkar builders wanted to initiate skills development programs to enable people become economically sustainable. To realize this mission they had to conduct need assessment/baseline studies in all the SRAs in Mumbai. CSRDS conducted Need Assessment of more than 5000 households living in SRAs. Baseline Survey / Need Assessment: CSRDS formulated teams for each SRA and trained the surveyors to conduct training and to understand the needs of the people in between the lines. An exhaustive data analysis was conducted to understand the requirement of the people Collaborations with corporates was guided by CSRDS leading to macro stakeholder engagement and partnership. To engage End Beneficiaries programs were conducted and CSR Heads of various organizations were invited to interview candidates of SRA. SROI Forecasting was conducted during need assessment. A detailed baseline survey/need assessment report was delivered.