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Banquets ppt.pdf OPERATIONS IN HOTEL INDUSTRY

 An orthodox meaning of banquets is derived from
the French word BAUNC meaning Bench.
 Literal meaning being sumptuous repast.
 While an Indian connotation can be Dawat, Bhoj
or Wazwan.
 A loose meaning is a meal arranged for group of
people to mark occasion.

Banquet:An Important Branch
Of Catering
Informal
Semi-Formal
Formal

Banquet:Revenue Generating
Department
 Acts as a backbone, thus is considered as a big
business.
 Diverse and colourful activity engulfing different
branches.
 Part of F & B equipped with push secretarial
office.
 Banquet Sale is an art, so is revenue generation.

Type Of Banquet Functions
 State Banquets, Formal Lunch/Dinner.
 Reception
 Buffets
 Lunch/Dinner meeting
 Conference & Convention
 Special Events
 Traditional Events
 Theme Banquets
 Outdoor Catering

Informal
 Freedom to:
 Sit
 Roam
 Eat
 Found Generally For:
 Marriage Parties
 Get Togethers
 Festivals
 Other Celebrations

 Guests may take as much time as they want.
 Types of service:
 Floating
 Buffet

Semi Formal
 Only for people given priority
 Generally seen in:
 Institutional Function
 Annual Day Function
 Honoured Parties
 Seperate table for Chief Guests.
 No Discrimination for other guest.

Formal
Generally Seen in:
 Raising Day
 Flag Day
 Victory Celebration
 National Days
 In Honour of Foreign Dignitaries
Seating Strictly according to protocol.
Table Laid perpendicular to top table.
People near top table most important
Proper silver service.

Staff requirement
This is governed by:
 1 waiter for serving 6-8 covers.
 1 wine waiter for serving 20 persons.
 1 head waiter per 10 waiters.

Banquet Staff
The Sales Administration Manager for
group of company of hotels
Banquet Manager
Secretary
Banquet Head Waiter
Dispense Barman

Banquet Head Wine Waiter
Permanent Working Staff
Casual Staff
Porters
Banquet Wine Waiter

Seating Arrangement Plan:
 Full moon
 Half moon
 U shaped
 T shaped
 Classroom setup
 Theatre setup
 Boardroom setup

Tabling:
The type of table plan depends upon the following:
 Organiser’s wishes
 Nature Of Function
 Size & shape of the room where the function is to be held
 Number of covers
 Spacing

Laying Of Cloth:
 Cloth should be without crease
 It should be clean and spotless
 Fall of the cloth should be equal from all sides
 Cloth should not be torn or ash-burnt
 All cloths should have same fall & pattern
 Size of cloth – 4 X 2 m

LINEN
 Table linen
 Laundry
 Table skirting
 Paper napkin

TABLE WARE
Flatware
Holloware
All required crockery & cutlery
Glasses

BUFFETS
Chaffing dish
Burners
Carving station
Display stand
Platters
Lighting
Plants
Serving tools

Chairs
 Stackable
 Transportable
 Stable and sterdy
 Suitable upholstery

 Role Of Banquet Manager
 Importance of Menu and Number of pax
 Supervision Of Service
 Allocation Of duties
 Modes Of Service
 Silver Service
 Self / Buffet Service

Welcome Drinks
Snacks & other appetizers
Soup Service
Main course buffet/Self Service
Sweets / Desserts
Coffee / Tea

The Menu
 Separate food & bar menu
 Different menu for different occasions
 Varied choice of menu
 Ease of service
 Seasonal variation

Introduction
The Banquet Manager must keep in mind the following
considerations :
 Brief the banquet staff together with the chef, if
possible.
 The order of service should be outlined clearly
 Chef should explain the menu to F & B personnel.

Planning For A Formal Dinner
 ‘Top Table’ must be identified
 Espirit de Corps to be inculcated
 Appropriate work force – job fit
 Accomplishment of order taking
 Exercise control on dockets
 Provision for unexpected guests

Beverage Service
 A Limited Bar
 An Open Bar
 A Straight Bar
 Guest preselects the table wine
 Any other specifications

Buffet Dinner
 Make things easy to serve
 Plenty of cutlery available
 Proper arrangement of buffets as per number of pax
 Sufficient room for guests to queue
 Serve two-third of the food and replenish

Banquet Sales
 Identify target market
 Track the events to be held
 Good relations with CIPs and VIPs
 Staff should go on calling
 Staff should be well versed with the products

Banquets:An Important Source Of Profit
 Catering to prestigious parties
 Leads to local publicity
 Valuable mention in local media
 Cultivate a reputation for quality & service
 Steady stream of business in future

Banquets & Buffets:A Certain Volume
Business
 Income & other costs are known in advance
 Guaranteed group business
 Cost of the event can be mentioned and predicted

Principle Types Of Banquets
 For Small Parties:
 Restaurant & part of restaurant can be used
 Preset menu & time
 Easy to arrange
 Generates good profit for restaurant
 For Dining Clubs & Service Organisations:
 Club may be formed of:
a) Patrons with common interest
b) Regular Customers
 Meal service for Service Clubs

 Cocktail Parties:
 Service of drinks to a group of people
 Most commonly requested function
 May be elaborate or limited
 Product Launches:
 Elaborate and expensive lunch or low-key sales
presentation either
 Shows & Special Events:
 Special events organised by the hotel, club or restaurant

 Conference & Incentive Tours:
 Grown sector of market requires well trained & well
briefed staff
 Tour Meals:
 Arrangement for large tour groups
 Standard A La Carte service
 Theme Buffets:
 May offer food native to the particular country or style
 Showmanship combined with F & B service
 Food as entertainment

 Weddings:
 Planning done well in advance
 A unique event
 Outside Catering:
 Demanding & challenging job
 Includes outdoor catering

 Basic division in 3 categories:
 CITCO owned banquets
 Private banquet halls and farm house
 Banquets at Taj GVK
 Banqueting is a major revenue earner in
Chandigarh.
 City mostly occupied by Punjabis who believe in
celebration.

CITCO Owned Banquets
 Mountview
 Banquet : Confluence ; 250 pax
 Front/Back lawn ; 1000 pax each
 Conference room ; 30 pax
 Executive lounge ; 20 pax
 1 recently inaugurated business centre.
 Shivalik View
 Banquet : Majras (Means gathering) ; 350 pax
 Adjacent Lawn : 500 pax
 1 Boardroom and 1 Party room ; 35 pax each

 Park View
 2 Banquet halls: 300 pax each
 3 Lawns : 100 pax each
 1 Conference room : 35 pax
 Baithak
 Banquet : 200 pax
 Garden + Terrace + Hall : 500 pax
 Total strength holding capacity : 800 pax

Private Banquet Halls & Farm
Houses
 Mostly located on outskirts of the city
 Zirakpur-Shimla highway
 Mainly caters to Semi-Formal & Informal banquets such
as marriages and receptions, etc.
 Few Examples
 Marc Royale
 Bristol
 Le Crown
 The Fort
 Ramgarh Fort

Banqueting At Taj GVK
Chandigarh
Grand Ball room 1, 2 & Annexe
Combined Capacity : 700 pax
Combined area : 8600sq. ft.
Terrace Hall + Roof Top Garden : 50 pax
Capitol Business Centre : 20 pax

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Banquets ppt.pdf OPERATIONS IN HOTEL INDUSTRY

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Banquets ppt.pdf OPERATIONS IN HOTEL INDUSTRY