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Title:The communication process
Outline:


What is communication?



Types of communication?



Principles of Communication:



Components of communication:



Levels of communication:



The Communication Process:



Characteristics of effective communications



Barriers to communication:



Questions
What is communication?


Communication is the activity of conveying
information through the exchange of thoughts,
messages, or information, as by speech, visuals,
signals, writing, or behavior.



It requires a sender, a message, and a recipient



Can occur across vast distances in time and space



The communication process is complete once the
receiver has understood the message of the sender.
Continue:
Types of communication:
Based on the channels used for communicating:


Verbal: It is further divided into

1.

oral and

2.

written communication.



Nonverbal

Communication Based on Style and Purpose


formal and



informal communication,
Principles of Communication:
 Know your audience.
 Know your purpose.
 Know your topic.

 Anticipate objections.
 Present a rounded picture.
Principles of Communication:



Achieve credibility with audience.



Communicate a little at a time.



Present information in several ways.



Develop a practical, useful way to get feedback.



Use multiple communication techniques.
Components of communication:

 Context



Message

 Physical



Channel



Noise

 Climate



Barrier

 Communicator



Feedback

Environment
Levels of communication:



Intra-personal Communication



Inter-personal Communication



Small Group Communication



One-to-group Communication



Mass communication
The Communication Process:



Context provides the people, the occasion and the
task.



Physical environment is the actual place or space
where communication occurs.



Climate influences the emotional atmosphere.
The Communication Process
Sender

Message

Encodi
ng
Channel

Channel

Feedback

Receiver

Decodin
g
The Communication Process: (Basic)
The Communication Process: (Verbal and nonverbal)
Characteristics of effective communications

Effective communication
requires the message
to be:

Effective communication
requires the sender to:


Know the subject well



Clear and concise



Be interested in the subject



Accurate





Relevant to the needs of
the receiver

Know the audience members
and establish a rapport with
them



Timely





Meaningful

Speak at the level of the
receiver



Applicable to the situation



Choose an appropriate
communication channel
Characteristics of effective communications
The channel should be:

The receiver should:



Appropriate



Be aware, interested, and
willing to accept the message



Affordable



Listen attentively



Appealing



Understand the value of the
message



Provide feedback
Barriers to communication:

 Language

 Physical barriers

 Values and beliefs

 Attitude

 Sex/gender and age

 Timing

 Economic status

 Understanding of
message

 Educational level

 Trust
Question?


What is communication?



What is the Components of communication?



What is the main requirements of effective
communication?



What are the Barriers of communications?



How to improve communication process?
Thank you

More Related Content

Basic idea about the communication process

  • 3. Outline: What is communication? Types of communication? Principles of Communication: Components of communication: Levels of communication: The Communication Process: Characteristics of effective communications Barriers to communication: Questions
  • 4. What is communication? Communication is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior. It requires a sender, a message, and a recipient Can occur across vast distances in time and space The communication process is complete once the receiver has understood the message of the sender.
  • 6. Types of communication: Based on the channels used for communicating: Verbal: It is further divided into 1. oral and 2. written communication. Nonverbal Communication Based on Style and Purpose formal and informal communication,
  • 7. Principles of Communication: Know your audience. Know your purpose. Know your topic. Anticipate objections. Present a rounded picture.
  • 8. Principles of Communication: Achieve credibility with audience. Communicate a little at a time. Present information in several ways. Develop a practical, useful way to get feedback. Use multiple communication techniques.
  • 9. Components of communication: Context Message Physical Channel Noise Climate Barrier Communicator Feedback Environment
  • 10. Levels of communication: Intra-personal Communication Inter-personal Communication Small Group Communication One-to-group Communication Mass communication
  • 11. The Communication Process: Context provides the people, the occasion and the task. Physical environment is the actual place or space where communication occurs. Climate influences the emotional atmosphere.
  • 14. The Communication Process: (Verbal and nonverbal)
  • 15. Characteristics of effective communications Effective communication requires the message to be: Effective communication requires the sender to: Know the subject well Clear and concise Be interested in the subject Accurate Relevant to the needs of the receiver Know the audience members and establish a rapport with them Timely Meaningful Speak at the level of the receiver Applicable to the situation Choose an appropriate communication channel
  • 16. Characteristics of effective communications The channel should be: The receiver should: Appropriate Be aware, interested, and willing to accept the message Affordable Listen attentively Appealing Understand the value of the message Provide feedback
  • 17. Barriers to communication: Language Physical barriers Values and beliefs Attitude Sex/gender and age Timing Economic status Understanding of message Educational level Trust
  • 18. Question? What is communication? What is the Components of communication? What is the main requirements of effective communication? What are the Barriers of communications? How to improve communication process?