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Basics communication
1. SUBJECT : Communication Skills
Unit :1 Basic Of Communication
Presented By : Rahul Thakkar ( 170770119165 )
Class : MECHANICAL -C
7. TYPES OF
People communicate with each other in a number of ways
that depend upon the message and its context in which it
is being sent.
Typesof communication based on the communication
channels used are
Verbal Communication
Nonverbal Communication
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8. VERBA
L
It refers to the form of communication in which message is
transmitted verbally.
Communication is done by word of mouth and apiece of
writing.
VerbalCommunicationis divided into:
Oral Communication
Written Communication
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9. ORA
L
In oral communication, Spoken
words are used.
It includes face-to-face
conversations, speech,
telephonic conversation,
video, radio, television,
voice over internet.
Communication is influence by pitch,
volume, speed and clarity of
speaking.
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10. Advantages
It brings quick feedback.
In a face-to-face conversation, by reading facial
expression and body language one can guess
whether he/she should trust whats being said or
not.
Disadvantages
In face-to-face discussion, user is unable to deeply
think about what he is delivering, so this can be
counted asa fault.
12. Advantages
Messages can be edited and revised .
Written communication provide record and
backup. A written message enables receiver to
fully understand it and send appropriate
feedback.
Disadvantages
Written communication doesnt bring instant
feedback. It take more time in composing a
written message as compared to word-of-mouth
and number of people struggles for writing
ability.
13. NONVERB
AL
Nonverbal communication is
the sending or receiving of
wordless messages. Such as
gesture, body language,
posture, tone of voice or
facial expressions is called
nonverbal communication.
Nonverbal communication
is all about the body
language of speaker.
14. Nonverbal communication havethe
following three elements
SpeakerAppearance
clothing, hairstyle, neatness, use of
cosmetics
Surrounding
Room size, lighting, decorations,
furnishings
Body Language
facial expressions, gestures, postures
Sounds
Voice Tone, Volume, Speech rate
16. Non-Verbal Communication Can be Classified In
The Following Ways :
A . Kinesics
B . Proxemics
C . Chronemics
D . Paralinguistics
A . Kinesics
Scientific study of how the body speaks has
been labeled as KINESICS.
17. Gestures
Nodding of head, hand signals, folding arms, waving,
pointing
It can alert the receiver of your intentions and emotions
18. Posture and how you carry
your self tells a lot about you.
How you walk, sit, stand or
hold your head not only
indicates your current mood,
but also your personality in
general.
For example, if you cross your
arms while standing, you
indicate that you may be
closed off and defensive.
Meanwhile, walking with your
head down and avoiding eye
contact with others may
indicate shyness.
1. POSTURE
19. Facial expressions are
the key characteristics of
nonverbal
communication. Your
facial expression can
communicate happiness,
sadness, anger or fear.
2. FACIAL EXORESSION
20. Eye contact, a key
characteristic of nonverbal
communication,
expresses much without
using a single word. In
American culture,
maintaining eye contact
shows respect and
indicates interest.
Eye contact also
establish the nature of a
relationship.
3. EYE CONTACT
21. 4. PERSONAL APPEARANCE
It is the state, condition, manner, or style in which
a person or object appears; outward look or
aspect .
OR
The way you dress, fix your hair, tells a lot about
yourself and the way you want others to think
about you.
22. PROXEMICS
The study of space
in communication is
called proxemics .
Social
Personal
Intimate
space
23. There are different forms of space for different
times, place & situations.
Intimate, Personal, Social and Public distances
make up the concept of space.
24. Intimate Distance:
actual touching to 6 to 18 inches.
Personal Distance:
18 inches to 4 feet.
Social Distance :
4 to 12 feet
Public Distance :
12 to 25 feet
25. CRONEMICS
The meaning conveyed by the use of time while
communicating is called Chronemics.
26. PARALINGUSTICS
The study of the role of non-verbal clue is called
Paralinguistics . It is about various aspects of voice
. This includes ,
1. Volume
2. Speed of voice
3. Intonation
4. Tone of voice
5. Pronunciation
6. Articulation
7. Pause
8. Punctuation Marks