7. Basics
for
Social
Media
Communica3on
SNS
Primary
Framework
-‐
Connect
people
-‐
Sharing
content
-‐
Curiosity…
Peep
into
the
life
of
the
others
SNS
Secondary
Framework
-‐
Connect
companies
and
projects
-‐
Sharing
interes3ng
content
-‐
Massive
impact
8. Basics
for
Social
Media
Communica3on
Social
Networks
Personal
Use
SNS
Private
use
SNS
Secondary
use
-‐
Communicate
with
others
-‐
Find
informa3on
-‐
Procras3nate
-‐
Networking
-‐
Self
promote
-‐
Procras3nate
9. Basics
for
Social
Media
Communica3on
Social
Networks
Company/Organiza3on
Use
SNS
Private
use
SNS
Secondary
use
-‐
Increase
the
presence
in
the
SNS
-‐
Pres3ge
-‐
Connec3ons
-‐
A
change
in
the
strategy
of
the
company
-‐
Talk
about
ouselves
and
talk
about
we
like
15. Basics
for
Social
Media
Communica3on
1st
step
Create
a
Editorial
Line
16. Basics
for
Social
Media
Communica3on
1st
step
:
Create
a
Editorial
Line
The
purpose
of
an
editorial
line
is
to
create
a
clear
opinion/voice
for
a
publica3on.
In
Social
Media
The
purpose
of
an
editorial
line
is
to
create
a
clear
opinion/voice
for
communica3on
in
a
mul3ple
channels
with
the
same
iden3ty.
17. Basics
for
Social
Media
Communica3on
1st
step
:
Create
a
Editorial
Line
The
point
is
to
make
it
easier
for
readers
to
an3cipate
what
kind
of
content
they
will
find
in
your
communica3on,
so
that
they
know
they
can
come
to
you
for
a
certain
type
of
informa3on.
So
to
know
what
our
own
editorial
line
is,
we
must
understand
who
our
readers
are,
and
who
we
want
them
to
be.
18. Basics
for
Social
Media
Communica3on
1st
step
:
Create
a
Editorial
Line
3
key
points
:
Audience,
Vision
and
Idea
But
not
in
this
order
☺
19. Basics
for
Social
Media
Communica3on
1st
step
:
Create
a
Editorial
Line
Idea
The
editorial
line
is
a
whole
company
strategy,
and
all
team
is
involved.
20. Basics
for
Social
Media
Communica3on
1st
step
:
Create
a
Editorial
Line
Vision
The
editorial
line
is
to
talk
about
us
and
to
talk
about
we
like
from
others.
We
need
to
know
we
like.
Talk
only
about
us
is
a
bad
way.
21. Basics
for
Social
Media
Communica3on
1st
step
:
Create
a
Editorial
Line
Audience
We
need
answer
ques3ons…
-‐
Who’s
Reading
this?
-‐
What
is
this
target
audience
interested
in?
-‐
Where
is
your
audience?
-‐
When
do
They
Read?
22. Basics
for
Social
Media
Communica3on
1st
step
:
Create
a
Editorial
Line
Audience
-‐ People
we
know
-‐ People
we
want
to
know
-‐ People
we
connect
-‐ Companies,
friends,
collaborators
-‐ The
invisibles
23. Basics
for
Social
Media
Communica3on
2n
step
:
Users…
We
need
to
know
-‐ Not
all
people
interact
in
SNS…
LURKERS
-‐ People
interact
but
only
for
our
interests…
CONSUMERS
-‐ People
interact
and
share…
PROSUMERS
24. Basics
for
Social
Media
Communica3on
2n
step
:
Users…
Our
posi3on
in
the
editorial
line
is
PROSUMERS.
This
help
us
:
-‐ To
get
a
beAer
posi3on
in
SNS
-‐ To
measure
the
impact
-‐ To
get
pres3ge,
influen3al
role,
prescript
role
25. Basics
for
Social
Media
Communica3on
3rd
step
:
Language
We
need
to
define
our
posi3on
in
the
editorial
line
about
languages.
That
is
complex
and
important
:
-‐ For
what
we
use
our
local
language
-‐ For
what
we
use
interna3onal
language
26. Basics
for
Social
Media
Communica3on
3rd
step
:
Language
One
key
point
in
SNS
is
how
we
use
the
language.
-‐ Informal
?
-‐ Technic
?
-‐ Formal,
but
with
a
local
species
?
-‐ …
cook
our
profile.
27. Basics
for
Social
Media
Communica3on
3rd
step
:
Language
One
key
point
in
SNS
is
how
we
use
the
language.
We
need
to
know
how
others,
like
us,
use
the
language.
28. Basics
for
Social
Media
Communica3on
3rd
step
:
Cooking
Language
TwiAer
:
short
messages
with
species
(pictures,
videos,
links
to
websites,
hashtags…).
Facebook
:
more
elaborate
messages
(pictures,
videos,
links
to
websites,
hashtags…).
We
need
to
adapt
our
editorial
line
to
different
channels.
29. Basics
for
Social
Media
Communica3on
3rd
step
:
Cooking
Language
The
importance
of
#
#hashtags
connect
with
the
invisible
audience
#hashtags
help
us
locate
projects
in
a
frame
30. Basics
for
Social
Media
Communica3on
4th
step
:
Bidirec3onal
communica3on
The
SNS
have
the
dual
func3on
:
-‐ Communica3on
-‐ Conversa3on
The
both
are
importants
31. Basics
for
Social
Media
Communica3on
Organiza3onal
3ps
The
use
of
SNS
for
the
organiza3on
:
-‐ SNS
are
a
resource
intensive
-‐ Define
roles
of
workers
involved
in
communica3on
-‐ Define
3me,
intensity,
tempus,
research
-‐ We
need
to
find
in
our
team
the
beAer
skills