The presentation summarizes the internship of three MBA students at Batas Organization in Pokhara, Nepal. Batas Organization has 14 subsidiaries focused on automobiles, finance, energy, travel, and retail. The interns worked in HR, Mahindra sales, and ASB Automobiles sales departments, performing tasks like customer service, document preparation, and data entry. Key lessons included time management, accounting software skills, and the importance of discipline, punctuality, and cooperation in the workplace. Feedback for the organization and university was provided to improve internship guidance and coordination between parties.
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MBA Internship.ppt
1. School of Business
POKHARA UNIVERSITY
PRESENTATION
Internship
(Graduate Seminar- 3 Credit Hours)
MBA V Trimester
Monday, 15th April,2013
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3. Objectives of Internship
To analyze the practical implication of theoretical
knowledge acquired during the MBA program.
To gain practical knowledge about the organization.
To understand the major functions along with products
and services of the organization.
4. Organization Profile
Batas Organization is one of Nepals
successful and upcoming organizations in
Automobiles, Finance, Investment &
Remittance, Energy, Travel & Tourism and
Retail Business
Established by Shree Ram Prasad Batas in
1969 A.D
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5. Vision & Mission of Batas
Organisation
The vision of Batas organization is :
" The organization of values, partnerships, and results;
growing organically and responsibly to create a
distinguished space in the business spectrum".
The Mission of Batas organization can be as follows :
Apply hospitality based approach in all customer interfaces
Provide only the appropriate quality products that a
customer actually needs
Be genuine in everything we do
Grow with Customer
6. Areas of Work
Batas has a strong foundation of 14
subsidiaries companies focusing on
following business:
Automobiles
Finance & Investments
Energy
Travel & Tourism
Trading Business
Remittance
7. Product & Services of the
Organization
Company Products Estd Location
Batas Brothers Distributor of genuine spare parts
of all products dealt by the company.
1997 Pokhara
ASB Automobiles Authorized dealer of Mahindra tractor,
TVS motorcycle for Dhaulagiri and
Gandaki Zone.
1995 Pokhara
UDR Auto engineering Authorized service center of
all products dealt by the company.
2006 Pokhara
BATAS Investment Pvt.
Ltd
Refinancing of Automobiles 2003 Pokhara
8. Cont
Ram Set Investment
Pvt. Ltd
Refinancing of Automobiles 2006 Pokhara
Trithunga Trading
Concern Pvt. Ltd
Retailing of Tyre, battery and
lubricants
2006 Pokhara
BATAS Automobiles Authorized dealer of Suzuki
vehicles for Gandaki & Dhaulagiri
zone.
2009 Pokhara
Hotel Anand A Deluxe Tourist Hotel 1991 Pokhara
Trithunga Tours and
Travels Pvt. Ltd
Rental Service of Car & Buses for
Tourist
2007 Pokhara
10. Different Companies
under Batas Organization
Batas Brothers
ASB Automobiles
UDR Auto
Engineering
Batas Investment Pvt.
Ltd
Ram Set Investment
Pvt. Ltd
Trithunga Trading
Concern Pvt. Ltd
Batas Automobiles
Hotel Anand
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11. Job Profile
Assigned in:
HR department
Sales department of Mahindra
Sales department of ASB
Automobiles
Internship Period: 21st October, 2012
to 14th
January, 2013
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12. Activities Performed in HR Department
Manual work:
Filing
Handling Documents and Parcel
Scanning the Documents along with Receiving and
Sending Mail
Transferring phone Calls to the needed Department
Customer Dealing
Bill Checking
Interview Taken for new candidates for the job
Data Entry
HR Related Work in System Site
Access & Authority Management System (AAMS)
Leave
News
Notice
Reporting
13. Activities Performed in Mahindra Department
Dealing with Customers
Helping to prepare daily report
Potential customer list preparation
Follow up
Preparing Quotation letter and delivery
sheet
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14. Activities Performed in ASB Automobiles
Dealing Customers
Document Preparation
Marketing Activities
Customer Follow up
Preparing Quotation letter and delivery sheet
Data Entry
Collecting Payments
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15. Intern's Key Observation
Employees are very cooperative to each other.
Employees are always ready to do what they
are asked to do.
All staffs are positive to the interns and they are
ready to make us learn about the operation of
the organization.
Internal auditing is separately done.
Proper Communication between the employees
and top level management.
Regular back-up of computer data.
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16. Key Skills Learnt
Time management
Knowledge of accounting software
SWASTIK
Proper filling and Indexing
Dealing with various stakeholders
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18. Feedback to the Organization
Effective Co-ordination with the dealer
Set criteria for evaluating marketing
activities
Set up visual display media
Promote good work environment
Develop brochures that shows steps to
prepare necessary documents during
purchase of vehicle
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19. Feedback to the University
Guidance to students before going to
internship
Visit the organization during internship
period
Contact students regularly, take feedback
and help solving problems faced during the
internship period.
Frequent Communication between
Students and the Supervisor
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