2. Why Be Ethical?What is ethics, and why is it important to act according to the a code of principlesWhy is business ethics becoming increasingly important?What are corporations doing to improve business ethics?Why are corporations interested in fostering good business ethics?What approach can you take to ensure ethical decision making?What trends have increased the risk of using information technology
4. The importance of integrityYour moral principles are statements of what you believe to be rules of right conductA person who acts with integrity acts in accordance with a personal code of principles integrity is one of the cornerstones of ethical behavior
5. Why are you doing it?The changes in our life must come from the impossibility to live otherwise than according to the demands of our conscience [...] not from our mental resolution to try a new form of life-Leo Tolstoy (1828-1910)
6. Self-GovernanceA man cannot govern a nation if he cannot govern a city; he cannot govern a city if he cannot govern a family; he cannot govern a family unless he can govern himself; and he cannot govern himself unless his passions are subject to reason Hugo Grotius
7. Why fostering Good Business Ethics is importantTo gain the goodwill of the communityTo create an organization that operates consistentlyTo produce good businessTo protect the organization and its employees from legal actionTo avoid unfavorable publicity
8. Creating an Organization that Operates ConsistentlyOperate with honesty and integrity, staying to corporate principlesOperate according to standards of ethical conduct, in word and in actionTreat colleagues, customers, consumers with respectStrive to be the best at what matters most to the companyAccept personal responsibility for actionsValue diversityMake decisions based on facts and principles
9. Key Features to implement an effective program of compliance and EthicsIdentify its core beliefs, which need to include a commitment to complying with the letter and spirit of the law and ethical conductUnderstand the strengths and weaknesses of its culture and organization structures
10. Key Features to implement an effective program of compliance and Ethics3. Scan its business environment, presumably on an enterprise-wide basis to determine what pressures the organization faces, especially the risk of criminal conduct and violating other applicable laws, and more broadly, to gather benchmarking data to compare to industry standards and best practices
11. Key Features to implement an effective program of compliance and Ethics4. Determine relative to its goals and objectives and baseline data its prior performance, what outcomes should be expected of the program
12. Key Features to implement an effective program of compliance and Ethics5. Identify targets and measurable indicators of expected program outcomes
13. Key Features to implement an effective program of compliance and Ethics6. Design, implement, and enforce a program that will exercise due diligence to prevent, detect, and report criminal conduct ad otherwise promote an organizational structure that encourages ethical conduct and a commitment to compliance with all applicable law
14. Key Features to implement an effective program of compliance and Ethics7. Regularly evaluate its program to determine if it is effective, and capture what the organization learns along the way
15. Appointing a Corporate Ethics OfficerWhat is a Corporate Ethics Officer?A senior-level manager who provides vision and direction in the area of business conduct
16. Members of the Ethic Officer Association (EOA)Adelphia Communications GroupAOL Time WarnerAT&TBAE SystemsBritish TelecomCingular WirelessComputer Associates InternationalDell ComputerHewlett-PackardIntelMCIMicrosoftOracleQUALCOMMQwestSprintSun MicrosystemsTexas Intruments
17. How Management can affect Employees Ethical Behavior #1Manager:Set and hold people accountable for meeting stretch goals, quotas, and budgetsPossible Employee Reaction:My boss wants results not excuses, so I have to cut corners to meet the goals has set.
18. How Management can affect Employees Ethical Behavior #2Manager:Fail to provide a corporate code of ethics and operating principles to guide decision makingPossible Employee Reaction:Because there are no guidelines, I dont think my conduct is really wrong or illegal.
19. How Management can affect Employees Ethical Behavior #3Manager:Fail to hold people accountable for unethical actionsPossible Employee Reaction:No one will ever know the difference, and if they do, so what?
20. How Management can affect Employees Ethical Behavior #4Manager:When employees are hired, put a 3-inch binder titled Corporate Business Ethics, Policies, and Procedures on other desks. Tell them to read it when you have the time and sign the attached form that say you read and understand corporate policy.Possible Employee Reaction:This is overwhelming. Cant they just give me the essentials? I can never absorb all this.
21. Managers checklist for establishing an ethical work environment #1Does your company have corporate code of ethics?
22. Managers checklist for establishing an ethical work environment #2Was the corporate code of ethics developed with broad input from employees at all levels within the organization, and does it have their support?
23. Managers checklist for establishing an ethical work environment #3Is the corporate code of ethics concise and easy to understand, and does it identify the values you need to operate consistently and meet the needs of your stakeholders?
24. Managers checklist for establishing an ethical work environment #3Is the corporate code of ethics concise and easy to understand, and does it identify the values you need to operate consistently and meet the needs of your stakeholders?
25. Managers checklist for establishing an ethical work environment #4Do all employees have easy access to a copy of the corporate code of conduct, and have they all signed a document stating that they have read and understood it?
26. Managers checklist for establishing an ethical work environment #5Do employees participate in annual training to reinforce the values and principles that make up the corporate code of ethics?
27. Managers checklist for establishing an ethical work environment #6Do you set an example by communicating the corporate code of ethics and actively using it in your decision making?
28. Managers checklist for establishing an ethical work environment #7Do you evaluate and provide feedback to employees on how to operate with respect to the values and principles in your corporate code of ethics?
29. Managers checklist for establishing an ethical work environment #8Do you seek feedback from your employees to ensure that their working environment does not create conflicts with the corporate code of ethics?
30. Managers checklist for establishing an ethical work environment #9Do you seek feedback from your employees to ensure that their work environment does not create conflicts with corporate code of ethics?
31. Managers checklist for establishing an ethical work environment #10Do employees have an avenue, such as an anonymous hotline, for reporting infractions of the code of ethics?
32. Managers checklist for establishing an ethical work environment #11Are employees aware of sanctions for breaching the code of ethics?
33. Seven Steps for Ethical Decision MakingGet the factsIdentify stakeholders and their positionsConsider the consequences of their decisionWeigh various guidelines and principlesDevelop and evaluate your decisionReview your decisionEvaluate the results of your decision