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Customer relationship is not just the present trend or relevance, it is throughout the history of business where customer relationship has its own importance and concern. Many years back when the digital era was not so updated there were struggles and mistakes which made things much difficult to manage. Thanks to the development of the technical world, today! We have such softwares which not only makes our work easier but also faster. CRM application helps you maintain each and every minute detail about your customers as well as your managing reps which is indeed a boon for your business. The only work you need to do is, analyze which kind of CRM application is essential for your industry. And also you need to keep a track on the present trends and practices in order to personalize the system according to your wants and needs in the market. Read less