2. Session Topics
About Greg
About Accessibility at BlackBerry
Top 10 Best Practices
Q&A
3. About Greg
Married (Heather), 1 son (Treye)
Product Management @ BlackBerry
Accessibility Expert
Care sincerely about great user
experiences
4. Accessibility at BlackBerry
Team initiated in 2003.
Distributed, yet Accessibility focused.
Active participants internally within the
company, and externally within the
disability community.
11. 5. Simplify to the Core
Peel away excess until
just before it hurts the
user experience.
Reduce Cognitive Load
Reduce Critical
Reasoning
Square Cash (iPhone)
Clique (iPhone)
12. 6. Logical Order of Things
Chunking still matters.
Align visual and actual
information layout.
Guide and assist.
CircleMe (iPhone)
Twitterrific (iPhone)
13. 7. Be Consistent
MS Outlook (Android)
Clique (iPhone)
Dont make me think.
Avoid fighting with
existing mental models.
Challenging when multiplatform.
14. 8. Manage Empty Data (or Errors)
Use active voice.
Be specific + obvious.
Prompt an accelerated
resolution.
Spotify (Android)
BlackBerry Messenger (Android)
15. 9. Test with Humans
Choose right method(s).
Get in the wild!
Include Assistive
Technologies and user
needs in study plan.
16. 10. Plan for Success
Understand user needs.
Assume failure at first.
Allow for iterations.
Universal Design (initially)
takes longer.
Preamble:Your previous design + usability + IA experience matters.Following the best practices do result in better products.Accessibility also resolves situational impairments.Not limited to mobile, universal truths.
Benefits:People already know how to use native controls.Makes it easier to work with assistive technologies.Universal Design Benefits:Allows users to use various input methods.Saves re-work time down the road.
Recommendation:Minimum is 4.5:1, Id recommend 10/11:1 or as great as possible.Benefits:村 of men are red:green colourblindUniversal Design Benefits:Use colours to reinforce brand, action controls, etc.Helps reduce glareDepending on the screen type, extends life of a screen, etc.
Benefits:Helps people with TremorsHelps people with eye-hand coordination difficultiesHelps people with upper limb impairmentsSituational Impairment Benefits:Benefits people wearing glovesBenefits people carrying multiple bags and using their mobile
Benefits:Can help improve task effectivenessHelps customers with mobility impairments, RSI, etc.Helps customers with vision loss (blind, partially sighted)Universal Design Benefits:Helps reduce spread of infectious diseasesFacilitates multitasking, eyes-free hands-free use cases
Active Voice - Writing in the active voice means constructing sentences where the subject acts:Examples:The wedding planner is making all the reservations. (active)All the reservations will be made by the wedding planner. (passive)http://www.towson.edu/ows/activepass.htm
Reminder usability setups are artificial already, and likely nothing like the traditional lab environment