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BetterUp: Director of Sales Operations
What is BetterUp?
BetterUp is a mobile-based human transformation platform that brings
personalized professional coaching to employees at all levels. We help
managers lead better, teams perform better, and employees thrive
personally and inspire professionally. Our mission is to help professionals
everywhere pursue their lives with greater clarity, purpose, and
passion.
2
The BetterUp product was developed by a team of leading behavioral
scientists, researchers, and technologists. We’re already transforming
the way companies approach talent development at high-performing
organizations like LinkedIn, Salesforce, Visa, Deloitte, and Logitech.
Imagine a coach in your pocket who is ready to tackle your professional
challenges with you. That’s BetterUp.
3
Our 160 employees (and growing
every day) are located across the
US, headquartered in San
Francisco, and all have one goal:
to build a scalable,
transformational, and
personalized experience that
works for everyone.
We are building the future of personal
transformation.
4
We unlock human potential by bringing meaning
and purpose in the workplace.
5
America’s Loneliest
Workers, According to
Research
(7 min read) See what our
members have to
say
(3 min watch)
BetterUp Labs in
FastCompany
(6 min read)
Reimagining Work with
our CEO Alexi
Robichaux
(3 min read)
6
Playfulness
The best ideas come
from a happy heart.
Empathy
Innovation starts with
understanding.
Zest
Live with enthusiasm,
energy and personality.
Courage
Dare often and greatly.
Grit
Effort and perseverance
turn talent into results.
Craftsmanship
Our work ennobles us.
We work in alignment with our values.
We invest in our people and our culture.
7
Read: Employee BenefitsLearn: Our approach to work
The Opportunity:
Sales Operations at BetterUp
BetterUp is looking for a Director of Sales Operations to join our team to drive the strategy
and operational excellence within the BetterUp sales organization, enabling BetterUp’s sales
leaders to consistently achieve business targets. Sales Operations focuses on strategic
planning, sales coverage, sales analytics and developing quick plans to address areas of
weakness. We are creating a new category, and we need an operational leader to drive our
GTM teams to even further success.
The right candidate will be a trusted advisor to BetterUp’s CEO, VP of Sales, and CMO. They
will partner with many cross-functional teams such as finance, operations, and marketing.
They will be comfortable interacting with senior management on a regular basis and
recommending improvements that will change the way we get BetterUp to professionals
everywhere.
8
> >
As our Director of Sales Operations at
BetterUp, you will...
9
Closely partner with the VP of
Sales, RVPs of Sales, and VP of
Finance to design and
implement productivity targets,
quota credit and compensation
rules, territory definition and
account assignments
Manage and enhance the sales
technology stack including SFDC and
other sales productivity tools. This
includes managing configurations,
change management, enhancements,
dashboards, and reporting.
Monitor pipeline development
programs to identify and
communicate gaps to key
Marketing stakeholders including
CMO, VP of Demand Generation,
and VP of Product Marketing
Effectively communicate complex
topics to a broad audience
including technical and
non-technically driven functions
Actively monitor the relevant KPIs and
preparation of analysis to support
decision making of CEO and VP of
Sales
Drive complex,
cross-organizational projects for
process improvements, GTM
development, etc.
10
Meet your collaborators.
Danny McKeever
Director of Marketing
Operations
Shevaun Lee
VP, Relationship
Management
Roopak Kandasamy
Senior Manager, Sales
Operations
Ron Lewis
Chief of Staff
-- Joined by 18 AEs, 3 RVPs, 10 Relationship Managers, and 7 BDRs...and growing!--
11
Meet your BetterUp Partners.
Deb Wolf
CMO
Jennifer VanderWeele
RVP, West
Colleen Gallagher
VP Finance
Ryan Paugh,
Head of Sales Training
and Enablement
Levi Nieminen, PhD
RVP, Central
Joe Fernandez
RVP, East
Any Questions?
Reach out to
ron.lewis@betterup.co or
gigi.saca@betterup.co
12

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BetterUp: Director of Sales Operations

  • 2. What is BetterUp? BetterUp is a mobile-based human transformation platform that brings personalized professional coaching to employees at all levels. We help managers lead better, teams perform better, and employees thrive personally and inspire professionally. Our mission is to help professionals everywhere pursue their lives with greater clarity, purpose, and passion. 2
  • 3. The BetterUp product was developed by a team of leading behavioral scientists, researchers, and technologists. We’re already transforming the way companies approach talent development at high-performing organizations like LinkedIn, Salesforce, Visa, Deloitte, and Logitech. Imagine a coach in your pocket who is ready to tackle your professional challenges with you. That’s BetterUp. 3 Our 160 employees (and growing every day) are located across the US, headquartered in San Francisco, and all have one goal: to build a scalable, transformational, and personalized experience that works for everyone.
  • 4. We are building the future of personal transformation. 4
  • 5. We unlock human potential by bringing meaning and purpose in the workplace. 5 America’s Loneliest Workers, According to Research (7 min read) See what our members have to say (3 min watch) BetterUp Labs in FastCompany (6 min read) Reimagining Work with our CEO Alexi Robichaux (3 min read)
  • 6. 6 Playfulness The best ideas come from a happy heart. Empathy Innovation starts with understanding. Zest Live with enthusiasm, energy and personality. Courage Dare often and greatly. Grit Effort and perseverance turn talent into results. Craftsmanship Our work ennobles us. We work in alignment with our values.
  • 7. We invest in our people and our culture. 7 Read: Employee BenefitsLearn: Our approach to work
  • 8. The Opportunity: Sales Operations at BetterUp BetterUp is looking for a Director of Sales Operations to join our team to drive the strategy and operational excellence within the BetterUp sales organization, enabling BetterUp’s sales leaders to consistently achieve business targets. Sales Operations focuses on strategic planning, sales coverage, sales analytics and developing quick plans to address areas of weakness. We are creating a new category, and we need an operational leader to drive our GTM teams to even further success. The right candidate will be a trusted advisor to BetterUp’s CEO, VP of Sales, and CMO. They will partner with many cross-functional teams such as finance, operations, and marketing. They will be comfortable interacting with senior management on a regular basis and recommending improvements that will change the way we get BetterUp to professionals everywhere. 8
  • 9. > > As our Director of Sales Operations at BetterUp, you will... 9 Closely partner with the VP of Sales, RVPs of Sales, and VP of Finance to design and implement productivity targets, quota credit and compensation rules, territory definition and account assignments Manage and enhance the sales technology stack including SFDC and other sales productivity tools. This includes managing configurations, change management, enhancements, dashboards, and reporting. Monitor pipeline development programs to identify and communicate gaps to key Marketing stakeholders including CMO, VP of Demand Generation, and VP of Product Marketing Effectively communicate complex topics to a broad audience including technical and non-technically driven functions Actively monitor the relevant KPIs and preparation of analysis to support decision making of CEO and VP of Sales Drive complex, cross-organizational projects for process improvements, GTM development, etc.
  • 10. 10 Meet your collaborators. Danny McKeever Director of Marketing Operations Shevaun Lee VP, Relationship Management Roopak Kandasamy Senior Manager, Sales Operations Ron Lewis Chief of Staff -- Joined by 18 AEs, 3 RVPs, 10 Relationship Managers, and 7 BDRs...and growing!--
  • 11. 11 Meet your BetterUp Partners. Deb Wolf CMO Jennifer VanderWeele RVP, West Colleen Gallagher VP Finance Ryan Paugh, Head of Sales Training and Enablement Levi Nieminen, PhD RVP, Central Joe Fernandez RVP, East
  • 12. Any Questions? Reach out to ron.lewis@betterup.co or gigi.saca@betterup.co 12