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The document provides details about three challenges for different companies. The first challenge is for Easysteelsheds Company to keep young professionals loyal when salaries are not attractive. It outlines analyzing the problem, structuring it, prioritizing factors, and developing solutions like recognition programs and flexibility. The second challenge is for tutoring company Nyki to find new tutors and motivate them to join. Potential solutions explored include online career pages, social media advertising, and offering flexibility or tuition assistance. The third challenge is for password manager Passbolt on improving communication and marketing after fundraising. Developing solutions examines topics like training staff on soft skills, facilitating two-way dialogue, and using specialized communication software

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Big boss assignment March 20, 2023 Start-up project Erlet Shaqe, Nguyen Ngoc Quynh Duyen, Ksenia Baranochnikova, Sweta Bose University of Luxembourg Multilingual. Personalised. Connected.
CHALLENGE 1: EASYSTEELSHEDS COMPANY Challenge: Easysteelsheds values enthusiasm more than expertise and provides trainings to new joiners as needed. How to keep the young professionals in the company, when the salary is not the most attractive? Entrepreneur: Sean Brett
CHALLENGE 1: EASY STEEL SHEDS COMPANY THE SOLVING PROBLEM PROCESS Structure the problem Prioritizing the levels Analyze planning
CHALLENGE 1: EASY STEEL SHEDS COMPANY STEP 1: DEFINE THE PROBLEM Basic question: What does Easysteelshed need to do to keep young professionals loyalty to the company when the salary is not the most attractive? Initial situation: The company: - Values enthusiasm more than expertise. - Not focus the most on offering attractive salary. - Provides trainings to new joiners as needed. - Offers the chance for interns to sign permanent contract, promotes them to be managers. - Invests in trainings to reinforce managers with better skills. - Has challenges in keeping the young professionals who are around 37 years old. Decision makers: - Executive boards of the company. Project scope: - This involves measurements to maintain the young professionals working for the company. Success criteria: - Raise young professionals loyalty to work for the company due to efficient strategies in maintaining qualified employees. Other stakeholders: - Young professional employees. - Other employees. Project scope: - This involves measurements to maintain the young professionals working for the company Constraints: - Salary is not the most attractive. - Other attractive job opportunites. - Inflation. - Civilitazion status.
CHALLENGE 1: EASY STEEL SHEDS COMPANY STEP 2: STRUCTURE THE PROBLEM Understand employees expectations Understand employees motivations Understand employees pressures Companys managers From From From Intrinsic Companys culture Extrinsic Employees themselves Companys side Be respected Be recognized Be positive Be trusted Salary offered Benefits offered Enthusiasm Goals achievement Work Manager Physical factors Mental factors X STEP 3: PRIORITIZING THE LEVELS 1st 2nd 3rd 4th 5th 6th
CHALLENGE 1: EASY STEEL SHEDS COMPANY SOME USEFUL FACTS ABOUT EASYSTEELSHEDS Found in 2001, Easysteelsheds.com is part of the group Steel Shed Solutions group based in the Grand Duchy of Luxembourg, specializing in the design and the online sale of building kits. Provide a standardized manufacture of metal buildings ready to assemble, with unique assets by offering very competitive prices. Be one of the European market leaders, carry out more than 3,000 transactions each year remotely in more than 50 countries (mainly on the African and European continents). Turnover in 2018: more than 28 million euros. SOME RECRUITMENT INFORMATION: Seek to attract the best talent to create an environment in which each employee is encouraged to learn and grow. Offer the chance for interns to sign permanent contract, some were promoted to mangers managing a team of up to 10 people. Use several job boards, social networks, direct approach and ads on Silicon Luxembourg. They also have a website dedicated to recruitment: rh.group-3s.com Offer the opportunity for young talents to develop their potential and skills Invest in trainings to reinforce the managers with know-hows and soft skills in order to better manage their teams at work. Offer the possibility for certain employees to change positions in order to explore their competences and grow in others Support employees on a daily basic to help them succeed in their jobs by offering internal and external training, so employees feel invested in his or her work.
CHALLENGE 1: EASY STEEL SHEDS COMPANY STEP 4: ANALYZE PLANNING 1. Demonstrate respects at your company? Establish some basic requirements for acceptable behaviour at workplace. Managers consistently treat employees with fair, kindness, courtesy, and politeness. Criticize less, encourage more. 2. Make YF feel being recognized? Establish Employee Recognition Programme. Recognize them on social media. Offer extended breaks, support sabbaticals for long-term employees. Host an Employee Appreciation Day. Celebrate birthdays, surprise by free treats. Make each employee feel special. Show honest appreciation for a completed task. Offer promotion opportunities for talented and professional employees. 3. To keep the positive and trusted environment? Encourage team collaboration and communication to foster meaningful relationships. Set clear objectives to guide employee performance. Empower employees to share their thoughts. Welcoming individuals from all backgrounds and celebrating their differences. Establish a strict Zero tolerance policy. Every individual should feel valued and head, regardless of their status within your company. Maintain your values, listen to your employees. 4. To make your benefits attractive? Create flexibility in working schedules, offer remote work, pay time off options. Offer extra medical insurance advanced other competitors. Improve your benefits package. 5. To understand and release their pressure? Create a survey or employee job satisfaction and engagement report. Give positive feedback, show empathy. Dont force them to do heavy workload with tight deadline. Encourage them to take care of their health, and family. 6. To build and nourish the enthusiasm in the YP? Give them a room to grow when their talents are explored, offer them further training, courses, mentorship or match specific skills set to the right positions in the company. Remind them of their purpose by refreshing their perspective on how their role contributes to the bigger picture.
CHALLENGE 1: EASY STEEL SHEDS COMPANY STEP 5: IMPLEMENTING STEP 6: EVALUATE THE RESULTS
Challenge 2. To find solution for Nykis case we used Design Thinking approach Empathize Define Ideate Prototype Test Empathize with your users/clients Define our users/clients needs, their problems and our insights. Ideate by challanging assumptions and creating ideas for innovative solutions. Prototype to start creating solutions. Test the solutions.
Challenge 2. Nyki MEI, 2023 10 Baseline: private lessons in all school subjects, prices are adopted to family income (social entreprenership) Challenge: the company is growing, new tutors needed (and right profiles), students as potential tutors 1. Where and how to reach out new tutors? 2. How to motivate tutors to join Nyki? Empathize
Where and how to reach out new tutors? MEI, 2023 11 Problem statements: Tutors are not aware about Nyki Need to find appropriate (and not expensive) channels to reach candidates Create a careers page on the Nyki website (now - no information about hiring there) Advertise on relevant social media platforms (Facebook, Linked in), education forums, and job boards to build awareness Cooperate with Uni Lu to attract students and obtain references from professors regarding students qualifications Extend the market - remote lessons opportunity allows to target more potential tutors (now- offline only) Solutions: Define Ideate Prototype Test
How to motivate tutors to join Nyki? MEI, 2023 12 Problem statements: Nyki is not attractive for tutors as an employer Focus on social mission of the business (creating positive impact) while looking for candidates to inspire them Build a reputation for offering high-quality services to attract tutors who want to be associated with a reputable platform Offer a competitive compensation for tutors - seek for additional subsidies/ grants from Government Offer flexibility (online lessons for secondary school students) Offer others non-monetary benefits - f.e. free lessons for tutors children (help with homework) Target retired teachers they are experienced and might be interested to work for smaller compensation Solutions: Define Ideate Prototype Test
3rd challenge MEI, 2023 13 Company: Passbolt Entrepreneur: Kevin Muller (co-founder) Baseline: open source password manager designed for team collaboration. Securely generate, store, manage and monitor your team credentials. Challenge: since its creation, Passbolt didnt put any effort in communication, as their product had enough traction without it. Now after several fundraisings, theyre looking into communication and marketing. What would be the best way to proceed? Good communication helps businesses develop trust with their clients and articulate needs, expectations and any challenges. Problems need solution: 1. Communication 2. Marketing
For our soultion we will use 5 Phases of Design Thinking Empathize Define Ideate Prototype Test Empathize with your users/clients Define our users/clients needs, their problems and our insights. Ideate by challanging assumptions and creating ideas for innovative solutions. Prototype to start creating solutions. Test the solutions. We will have a holistic approach and will be human centered.
Problems and solutions - communication: MEI, 2023 15 Ego and attitude staff are properly trained understand their role understand their contribution to shared successes targeted training on interpersonal relationships dealing with conflict and other soft skills Passive listening facilitating meaningful two-way dialogues rules of engagement are clearly set out people have the chance to both listen and be heard
Problems and solutions marketing + communication: 16 Information overload invest in specialist communications software send information to employees in a way that cannot be skipped or ignored Lack of interest or motivation internal communications using desktop wallpaper software, the intranet etc engaging methods that can help you reach our employees in a way that makes them feel more motivated Passbolt didnt put any effort in communication, as their product had enough traction without it. open source, and free with no limits. user-friendly, making the service the best choice for anyone more freedom to the users to make their own policies create more simplified ways to modify the open source for users with no experience Solution
MEI, 2023 17 1. https://chronicle.lu/category/manufacturing-engineering/28041-batimentsmoinschers-com-easysteelsheds- com-moves-to-new-premises-following-90-growth 2. https://www.siliconluxembourg.lu/discover-the-inner-workings-of-the-recruitment-policy-at-steel-shed- solutions/ 3. https://www.betterup.com/blog/respect-at-workplace 4. https://uk.indeed.com/career-advice/career-development/respect-in-workplace 5. https://www.netsuite.com/portal/resource/articles/human-resources/employee-recognition-ideas.shtml 6. https://builtin.com/company-culture/positive-work-culture 7. https://portalcfo.com/encourage-enthusiasm-in-the-workplace-successful-practices-for-employee-engagement/ 8. /oeconsulting/introduction-to-design-thinking-250321684 9. https://www.thoughtworks.com/insights/blog/design-thinking-increase-information-security-and-data-privacy 10. https://www.entrepreneur.com/en-in/growth-strategies/tricks-to-hire-the-best-suitable-people-for-your- venture/320551 11. https://causeartist.com/7-ways-for-social-entrepreneurs-to-attract-talent-and-resources/ References:
MEI, 2023 18

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Big Boss Assignment Solution_update.pptx

  • 1. Big boss assignment March 20, 2023 Start-up project Erlet Shaqe, Nguyen Ngoc Quynh Duyen, Ksenia Baranochnikova, Sweta Bose University of Luxembourg Multilingual. Personalised. Connected.
  • 2. CHALLENGE 1: EASYSTEELSHEDS COMPANY Challenge: Easysteelsheds values enthusiasm more than expertise and provides trainings to new joiners as needed. How to keep the young professionals in the company, when the salary is not the most attractive? Entrepreneur: Sean Brett
  • 3. CHALLENGE 1: EASY STEEL SHEDS COMPANY THE SOLVING PROBLEM PROCESS Structure the problem Prioritizing the levels Analyze planning
  • 4. CHALLENGE 1: EASY STEEL SHEDS COMPANY STEP 1: DEFINE THE PROBLEM Basic question: What does Easysteelshed need to do to keep young professionals loyalty to the company when the salary is not the most attractive? Initial situation: The company: - Values enthusiasm more than expertise. - Not focus the most on offering attractive salary. - Provides trainings to new joiners as needed. - Offers the chance for interns to sign permanent contract, promotes them to be managers. - Invests in trainings to reinforce managers with better skills. - Has challenges in keeping the young professionals who are around 37 years old. Decision makers: - Executive boards of the company. Project scope: - This involves measurements to maintain the young professionals working for the company. Success criteria: - Raise young professionals loyalty to work for the company due to efficient strategies in maintaining qualified employees. Other stakeholders: - Young professional employees. - Other employees. Project scope: - This involves measurements to maintain the young professionals working for the company Constraints: - Salary is not the most attractive. - Other attractive job opportunites. - Inflation. - Civilitazion status.
  • 5. CHALLENGE 1: EASY STEEL SHEDS COMPANY STEP 2: STRUCTURE THE PROBLEM Understand employees expectations Understand employees motivations Understand employees pressures Companys managers From From From Intrinsic Companys culture Extrinsic Employees themselves Companys side Be respected Be recognized Be positive Be trusted Salary offered Benefits offered Enthusiasm Goals achievement Work Manager Physical factors Mental factors X STEP 3: PRIORITIZING THE LEVELS 1st 2nd 3rd 4th 5th 6th
  • 6. CHALLENGE 1: EASY STEEL SHEDS COMPANY SOME USEFUL FACTS ABOUT EASYSTEELSHEDS Found in 2001, Easysteelsheds.com is part of the group Steel Shed Solutions group based in the Grand Duchy of Luxembourg, specializing in the design and the online sale of building kits. Provide a standardized manufacture of metal buildings ready to assemble, with unique assets by offering very competitive prices. Be one of the European market leaders, carry out more than 3,000 transactions each year remotely in more than 50 countries (mainly on the African and European continents). Turnover in 2018: more than 28 million euros. SOME RECRUITMENT INFORMATION: Seek to attract the best talent to create an environment in which each employee is encouraged to learn and grow. Offer the chance for interns to sign permanent contract, some were promoted to mangers managing a team of up to 10 people. Use several job boards, social networks, direct approach and ads on Silicon Luxembourg. They also have a website dedicated to recruitment: rh.group-3s.com Offer the opportunity for young talents to develop their potential and skills Invest in trainings to reinforce the managers with know-hows and soft skills in order to better manage their teams at work. Offer the possibility for certain employees to change positions in order to explore their competences and grow in others Support employees on a daily basic to help them succeed in their jobs by offering internal and external training, so employees feel invested in his or her work.
  • 7. CHALLENGE 1: EASY STEEL SHEDS COMPANY STEP 4: ANALYZE PLANNING 1. Demonstrate respects at your company? Establish some basic requirements for acceptable behaviour at workplace. Managers consistently treat employees with fair, kindness, courtesy, and politeness. Criticize less, encourage more. 2. Make YF feel being recognized? Establish Employee Recognition Programme. Recognize them on social media. Offer extended breaks, support sabbaticals for long-term employees. Host an Employee Appreciation Day. Celebrate birthdays, surprise by free treats. Make each employee feel special. Show honest appreciation for a completed task. Offer promotion opportunities for talented and professional employees. 3. To keep the positive and trusted environment? Encourage team collaboration and communication to foster meaningful relationships. Set clear objectives to guide employee performance. Empower employees to share their thoughts. Welcoming individuals from all backgrounds and celebrating their differences. Establish a strict Zero tolerance policy. Every individual should feel valued and head, regardless of their status within your company. Maintain your values, listen to your employees. 4. To make your benefits attractive? Create flexibility in working schedules, offer remote work, pay time off options. Offer extra medical insurance advanced other competitors. Improve your benefits package. 5. To understand and release their pressure? Create a survey or employee job satisfaction and engagement report. Give positive feedback, show empathy. Dont force them to do heavy workload with tight deadline. Encourage them to take care of their health, and family. 6. To build and nourish the enthusiasm in the YP? Give them a room to grow when their talents are explored, offer them further training, courses, mentorship or match specific skills set to the right positions in the company. Remind them of their purpose by refreshing their perspective on how their role contributes to the bigger picture.
  • 8. CHALLENGE 1: EASY STEEL SHEDS COMPANY STEP 5: IMPLEMENTING STEP 6: EVALUATE THE RESULTS
  • 9. Challenge 2. To find solution for Nykis case we used Design Thinking approach Empathize Define Ideate Prototype Test Empathize with your users/clients Define our users/clients needs, their problems and our insights. Ideate by challanging assumptions and creating ideas for innovative solutions. Prototype to start creating solutions. Test the solutions.
  • 10. Challenge 2. Nyki MEI, 2023 10 Baseline: private lessons in all school subjects, prices are adopted to family income (social entreprenership) Challenge: the company is growing, new tutors needed (and right profiles), students as potential tutors 1. Where and how to reach out new tutors? 2. How to motivate tutors to join Nyki? Empathize
  • 11. Where and how to reach out new tutors? MEI, 2023 11 Problem statements: Tutors are not aware about Nyki Need to find appropriate (and not expensive) channels to reach candidates Create a careers page on the Nyki website (now - no information about hiring there) Advertise on relevant social media platforms (Facebook, Linked in), education forums, and job boards to build awareness Cooperate with Uni Lu to attract students and obtain references from professors regarding students qualifications Extend the market - remote lessons opportunity allows to target more potential tutors (now- offline only) Solutions: Define Ideate Prototype Test
  • 12. How to motivate tutors to join Nyki? MEI, 2023 12 Problem statements: Nyki is not attractive for tutors as an employer Focus on social mission of the business (creating positive impact) while looking for candidates to inspire them Build a reputation for offering high-quality services to attract tutors who want to be associated with a reputable platform Offer a competitive compensation for tutors - seek for additional subsidies/ grants from Government Offer flexibility (online lessons for secondary school students) Offer others non-monetary benefits - f.e. free lessons for tutors children (help with homework) Target retired teachers they are experienced and might be interested to work for smaller compensation Solutions: Define Ideate Prototype Test
  • 13. 3rd challenge MEI, 2023 13 Company: Passbolt Entrepreneur: Kevin Muller (co-founder) Baseline: open source password manager designed for team collaboration. Securely generate, store, manage and monitor your team credentials. Challenge: since its creation, Passbolt didnt put any effort in communication, as their product had enough traction without it. Now after several fundraisings, theyre looking into communication and marketing. What would be the best way to proceed? Good communication helps businesses develop trust with their clients and articulate needs, expectations and any challenges. Problems need solution: 1. Communication 2. Marketing
  • 14. For our soultion we will use 5 Phases of Design Thinking Empathize Define Ideate Prototype Test Empathize with your users/clients Define our users/clients needs, their problems and our insights. Ideate by challanging assumptions and creating ideas for innovative solutions. Prototype to start creating solutions. Test the solutions. We will have a holistic approach and will be human centered.
  • 15. Problems and solutions - communication: MEI, 2023 15 Ego and attitude staff are properly trained understand their role understand their contribution to shared successes targeted training on interpersonal relationships dealing with conflict and other soft skills Passive listening facilitating meaningful two-way dialogues rules of engagement are clearly set out people have the chance to both listen and be heard
  • 16. Problems and solutions marketing + communication: 16 Information overload invest in specialist communications software send information to employees in a way that cannot be skipped or ignored Lack of interest or motivation internal communications using desktop wallpaper software, the intranet etc engaging methods that can help you reach our employees in a way that makes them feel more motivated Passbolt didnt put any effort in communication, as their product had enough traction without it. open source, and free with no limits. user-friendly, making the service the best choice for anyone more freedom to the users to make their own policies create more simplified ways to modify the open source for users with no experience Solution
  • 17. MEI, 2023 17 1. https://chronicle.lu/category/manufacturing-engineering/28041-batimentsmoinschers-com-easysteelsheds- com-moves-to-new-premises-following-90-growth 2. https://www.siliconluxembourg.lu/discover-the-inner-workings-of-the-recruitment-policy-at-steel-shed- solutions/ 3. https://www.betterup.com/blog/respect-at-workplace 4. https://uk.indeed.com/career-advice/career-development/respect-in-workplace 5. https://www.netsuite.com/portal/resource/articles/human-resources/employee-recognition-ideas.shtml 6. https://builtin.com/company-culture/positive-work-culture 7. https://portalcfo.com/encourage-enthusiasm-in-the-workplace-successful-practices-for-employee-engagement/ 8. /oeconsulting/introduction-to-design-thinking-250321684 9. https://www.thoughtworks.com/insights/blog/design-thinking-increase-information-security-and-data-privacy 10. https://www.entrepreneur.com/en-in/growth-strategies/tricks-to-hire-the-best-suitable-people-for-your- venture/320551 11. https://causeartist.com/7-ways-for-social-entrepreneurs-to-attract-talent-and-resources/ References:
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