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Blueprint for Building a FIRST CHOICE Business.pptx
1. Blueprint for Building a
First Choice Business
Become the FIRST CHOICE for your Customers!
Presented by Mayur Gudka
2. What is a FIRST CHOICE Business?
A First Choice business is the business that the customer first
thinks about when theyre in market to make a purchase.
First Choice businesses occupy prime real estate in customers
minds.
Blueprint for Building a First Choice Business Presentation by Mayur Gudka
3. Advantages of Being a FIRST CHOICE
Business
Customer Loyalty
Pricing Power
Customer Advocacy
Lower Advertising & Marketing Cost
Higher Net Profit Margins
Greater Market Share
Blueprint for Building a First Choice Business Presentation by Mayur Gudka
4. Lets Play a Game
Potato Chips
Running Shoes
Search Engine
Razor Blades
French Fries
Electric Cars
Blueprint for Building a First Choice Business Presentation by Mayur Gudka
5. FIRST CHOICE Business Formula
Formula: REACH X PERCEPTION
Reach = Number of people that know your business
Perception = What they think and feel about your business
Reach can be bought. Perception is earned.
Work on building your perception before you expand your
reach.
Blueprint for Building a First Choice Business Presentation by Mayur Gudka
6. Perception
Perception is a result of entire customer experience.
Perception = Quality + Interaction + Environment
Perception is the Fire your business needs to produce heat.
Reach is the Fuel you use to intensify the fire.
Blueprint for Building a First Choice Business Presentation by Mayur Gudka
7. Reach
Search Engine Optimization
Social Media
Word of Mouth
Paid Promotions
Guerilla Marketing
Blueprint for Building a First Choice Business Presentation by Mayur Gudka
8. Supporting Elements
Technology
People
Traits & Attitude (intelligence, integrity, hard working, open to learning,
gratitude, and team spirit)
Skills (social & technical)
Processes
Blueprint for Building a First Choice Business Presentation by Mayur Gudka