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Bon secours virginia_leader_calls

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This document provides information about an upcoming Personal Health Assessment (PHA) for employees of Bon Secours Virginia. It includes an agenda for leadership calls about the PHA, frequently asked questions from employees, details about participation requirements for new hires, and how spouses can get involved. Goals for participation rates in the PHA are provided for different regions. The document outlines ways leaders can help support the PHA, such as communicating screening dates and clarifying eligibility. It also reviews what to expect at biometric screening events and where to find related forms.

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Other Bon Secours Virginia PHA Leader Calls Friday, May 10, 2013 & Monday, May 13, 2013
Agenda Welcome and Introductions- Jim Godwin Reflection- Vickie Humphries Overview of Personal Health Assessment 2013- John Bowe BSV Goals, Stretch Goals and ACO participation-Jim Godwin Leadership Support- Jim Godwin Q&A - All 2
Bon secours virginia_leader_calls
4 How do I verify that I completed the incentive requirements? General FAQs
5 If I am a new hire or newly eligible, what are my requirements for getting the wellness incentives? Hired/eligible between 9/1/12 and 2/28/13 Must complete Healthy Weight Must complete Routine Annual Physical Must complete PHA Hired/eligible between 3/1/13 and 5/30/13 Automatically get $300 incentive for Healthy Weight Automatically get $300 for Routine Annual Physical Must complete PHA Hired/eligible between 6/1/13 and 9/1/13 Automatically get $300 for Healthy Weight Automatically get $300 for Routine Annual Physical Automatically get $300 for PHA (encourage completion to maximize options for the following year) General FAQs
6 Can I get my routine annual physical and my biometrics screening for the PHA done at the same time? If yes, what else do I need to do? Yes, you can have your physician complete your routine annual physical and your biometric screening at the same time. However, in order for both components to count, they must be completed between April 1st, 2012 and June 30th, 2013. In addition, if you are opting to have your biometric screening done by your physician rather than attending an onsite biometric screening you must have your physician complete the PHA Health Screening Verification Form. General FAQs
7 Can my Spouse/LDA take the PHA? Spouses currently on the Bon Secours Medical Plan are welcome to participate in the PHA. They are welcome to attend any of the onsite biometric screenings and can log on to bonsecourswellness.com to complete the online wellness profile. The Spouse/LDA ID is the employees Lawson # plus S (e.g. 00000S). The initial password is the Spouse/LDA date of birth (format mmddyyyy, no slashes or spaces). Virginias Only If your Spouse/LDA completes both parts of the PHA (biometric screening and online wellness profile) you will earn a $300 pre-taxed cash award on the Bon Secours employee pay check What if Im on a Leave of Absence during this years PHA? If you are on a Leave of Absence during the PHA period, you can still go online to complete your online wellness profile and you can have your physician complete your biometric screening. Your physician will have to complete the PHA Health Screening Verification Form. PHA - General
8 Can I attend an onsite screening at another local system? Yes. You can check the biometric screening schedule for other local systems on the bonsecourswellness.com home page by clicking the Calendar link at the top of the page. Do the biometrics that my PCP took during my routine annual physical count toward meeting the biometric screening requirement for the PHA? Yes, as long as the biometrics were performed between April 1st, 2012 and July 31st, 2013 and you complete and submit a PHA Health Screening Verification form Virginias Only Employees may get the biometric screening at the Good Help Clinic. Spouses must attend one of the in-person screenings in order to be eligible for the $300 cash award. PHA Biometric Screening
9 I took the online wellness profile last year. Do I have to take it again this year? Yes, you need to complete the online wellness profile each year that you want to earn the PHA wellness incentive. If your spouse is on the Bon Secours medical plan and participating in the PHA this year, make sure they do the on-line profile before the in-person screening. To find more information about spouses completing the on-line profile refer to the BSV How To Wellness Profile 2013 on the Motivation Alliance Blog. PHA Online Wellness Profile
Spouse/Legally Domiciled Adult PHA Participation WHO: Spouse/LDA currently enrolled in the Bon Secours Medical Plan WHAT: Offered the two-part PHA, for FREE! attend an on-site biometric screening AND complete the online wellness profile. Must complete the screening on-site and not with PCP WHEN: Deadline July 31 WHY: Know your Numbers! Spouse/LDA on the Medical Plan who complete both parts of the PHA, will earn a $300 Cash Incentive (pre-tax and issued in BSHSI paycheck after September 2013) 10
11 How long will it take for my routine physical to show up on bonsecourswellness.com? If you use a in-network provider that files the claim on your behalf, it could take 2 months or perhaps longer depending on when the claim is incurred versus when it is submitted and processed. The longest delays occur when the physical is completed at the very end of a month but isn't submitted and received by the medical carrier until the next month. Prior to the badge showing on bonsecourswellness.com, if you are a UnitedHealthcare member you can login to myUHC.com and verify that the claim is showing in your history and that it was paid at 100% with no copay (indicating that it was processed as a routine annual physical). Routine Annual Physical
12 How do I know if my physician coded my claim correctly? Check to see if you've earned the Routinely Healthy badge on bonsecourswellness.com. Click on Badges Earned under your Profile or click on Our Incentive Program under the Discovery section. If your badge isnt showing up and you are a UnitedHealthcare member you can also login to myUHC.com and verify that the claim is showing in your history and that it was paid at 100% with no copay (indicating that it was processed as a routine annual physical and the claim just hasnt been loaded into bonsecourswellness.com yet). Does my physician have to fill out a form when I get my physical? The only time a form will need to be completed is if your physician doesnt code your visit as a routine annual physical or in some cases when you use an out of network physician. Go to IRIS, Human Resources, Benefits and click on the When to Use a Physician Form link for more details. http://spweb/hr/benefits/Wellness%20Incentive%20Resources/When%20to%20Have%20Physician%20Complete%20Form%20for%2 0Physical.pdf Routine Annual Physical
13 What if Im pregnant and will have a BMI over 27.5 for this years PHA? The best course is for you to complete 50 Daily Challenges to earn your Healthy Weight badge. If you are physically unable to complete any of the options to earn the Healthy Weight badge you can file an appeal after July 31st. Healthy Weight
14 Can I skip the online wellness profile so that I can access the other features of bonsecourswellness.com (e.g., the Daily Challenge)? You can't skip the online wellness profile if you log in using your computer. However, if you have a smart phone and you download the bonsecourswellness.com app (see instructions below) you can get to your home page without completing the online wellness profile. Bonsecourswellness.com
15 How do I download the bonsecourswellness.com app? Bonsecourswellness.com 1. Open the Internet browser on your phone and type in www.bonsecourswellness.com. 2. Click Start! and then enter your login information as prompted and click Log In 3. When the page loads, select your Menu button, and then choose Add shortcut to home (*Please note, some phones may list this as Add to Home Screen). 4. Return to Home Screen and you will see your newly installed Motivation Alliance app! (*Be aware that some phones have more than one home screen so the app may have settled on a subsequent page if there is no extra space on your primary home screen.)
You will need to dress in comfortable clothing and be prepared to take your shoes off. You can attend screenings at any location and we will try to get you in and out as quickly as possible. Please plan a few extra minutes because your biometrics will be uploaded into the portal immediately. While waiting you will be asked to complete a communication survey that evaluates the current avenues being used by Employee Wellness. Once you complete the screening and survey, you will be entered into a prize drawing. If you cannot make it to one of the screenings, you can complete the biometric screening with your physician. Be sure to print off the form to take with you which is located on IRIS, under benefits or on the Wellness Website under forms What To Expect At the Screenings 16 NEW
FORMS, where do I find them? www.bonsecourswellness.com blog PHA Biometric Screening Verification Form (You cant make it to an in-person screening, take this form to your PCP. Data has to be >= April 1, 2013) Adult Routine Physical Form (You had your Routine Physical, but it was coded incorrectly or you do not see your Routinely Healthy Badge in the wellness website > 12 weeks after your Physical appointment) Badge Explanation Flyer (You are uncertain of the badges needed to earn in order to receive the wellness credit) Screening Calendar (Where are the biometric screenings being held) Leader Call Power Point Presentation 17
Local System Targets & Leadership Support Jim Godwin, VP Human Resources 18
Goals 92.1% 94% 95% 19 Bon Secours Richmond 2012 2013 Stretch Goal
Goals 2013 86.5% 90% 92% 20 Hampton Roads 2012 2013 Stretch Goal
How can leaders help? Communicate the dates/ times of screenings in your facility/location Clarify that all staff in BSV are eligible to participate in the PHA and are eligible for prize drawings. Direct staff to Motivation Alliance website for On-line Profile and other information about wellness services Provide the opportunity for staff to attend the in-person screenings Generate enthusiasm to encourage participation lead by example! 21
22 Feedback/Questions

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Bon secours virginia_leader_calls

  • 1. Other Bon Secours Virginia PHA Leader Calls Friday, May 10, 2013 & Monday, May 13, 2013
  • 2. Agenda Welcome and Introductions- Jim Godwin Reflection- Vickie Humphries Overview of Personal Health Assessment 2013- John Bowe BSV Goals, Stretch Goals and ACO participation-Jim Godwin Leadership Support- Jim Godwin Q&A - All 2
  • 4. 4 How do I verify that I completed the incentive requirements? General FAQs
  • 5. 5 If I am a new hire or newly eligible, what are my requirements for getting the wellness incentives? Hired/eligible between 9/1/12 and 2/28/13 Must complete Healthy Weight Must complete Routine Annual Physical Must complete PHA Hired/eligible between 3/1/13 and 5/30/13 Automatically get $300 incentive for Healthy Weight Automatically get $300 for Routine Annual Physical Must complete PHA Hired/eligible between 6/1/13 and 9/1/13 Automatically get $300 for Healthy Weight Automatically get $300 for Routine Annual Physical Automatically get $300 for PHA (encourage completion to maximize options for the following year) General FAQs
  • 6. 6 Can I get my routine annual physical and my biometrics screening for the PHA done at the same time? If yes, what else do I need to do? Yes, you can have your physician complete your routine annual physical and your biometric screening at the same time. However, in order for both components to count, they must be completed between April 1st, 2012 and June 30th, 2013. In addition, if you are opting to have your biometric screening done by your physician rather than attending an onsite biometric screening you must have your physician complete the PHA Health Screening Verification Form. General FAQs
  • 7. 7 Can my Spouse/LDA take the PHA? Spouses currently on the Bon Secours Medical Plan are welcome to participate in the PHA. They are welcome to attend any of the onsite biometric screenings and can log on to bonsecourswellness.com to complete the online wellness profile. The Spouse/LDA ID is the employees Lawson # plus S (e.g. 00000S). The initial password is the Spouse/LDA date of birth (format mmddyyyy, no slashes or spaces). Virginias Only If your Spouse/LDA completes both parts of the PHA (biometric screening and online wellness profile) you will earn a $300 pre-taxed cash award on the Bon Secours employee pay check What if Im on a Leave of Absence during this years PHA? If you are on a Leave of Absence during the PHA period, you can still go online to complete your online wellness profile and you can have your physician complete your biometric screening. Your physician will have to complete the PHA Health Screening Verification Form. PHA - General
  • 8. 8 Can I attend an onsite screening at another local system? Yes. You can check the biometric screening schedule for other local systems on the bonsecourswellness.com home page by clicking the Calendar link at the top of the page. Do the biometrics that my PCP took during my routine annual physical count toward meeting the biometric screening requirement for the PHA? Yes, as long as the biometrics were performed between April 1st, 2012 and July 31st, 2013 and you complete and submit a PHA Health Screening Verification form Virginias Only Employees may get the biometric screening at the Good Help Clinic. Spouses must attend one of the in-person screenings in order to be eligible for the $300 cash award. PHA Biometric Screening
  • 9. 9 I took the online wellness profile last year. Do I have to take it again this year? Yes, you need to complete the online wellness profile each year that you want to earn the PHA wellness incentive. If your spouse is on the Bon Secours medical plan and participating in the PHA this year, make sure they do the on-line profile before the in-person screening. To find more information about spouses completing the on-line profile refer to the BSV How To Wellness Profile 2013 on the Motivation Alliance Blog. PHA Online Wellness Profile
  • 10. Spouse/Legally Domiciled Adult PHA Participation WHO: Spouse/LDA currently enrolled in the Bon Secours Medical Plan WHAT: Offered the two-part PHA, for FREE! attend an on-site biometric screening AND complete the online wellness profile. Must complete the screening on-site and not with PCP WHEN: Deadline July 31 WHY: Know your Numbers! Spouse/LDA on the Medical Plan who complete both parts of the PHA, will earn a $300 Cash Incentive (pre-tax and issued in BSHSI paycheck after September 2013) 10
  • 11. 11 How long will it take for my routine physical to show up on bonsecourswellness.com? If you use a in-network provider that files the claim on your behalf, it could take 2 months or perhaps longer depending on when the claim is incurred versus when it is submitted and processed. The longest delays occur when the physical is completed at the very end of a month but isn't submitted and received by the medical carrier until the next month. Prior to the badge showing on bonsecourswellness.com, if you are a UnitedHealthcare member you can login to myUHC.com and verify that the claim is showing in your history and that it was paid at 100% with no copay (indicating that it was processed as a routine annual physical). Routine Annual Physical
  • 12. 12 How do I know if my physician coded my claim correctly? Check to see if you've earned the Routinely Healthy badge on bonsecourswellness.com. Click on Badges Earned under your Profile or click on Our Incentive Program under the Discovery section. If your badge isnt showing up and you are a UnitedHealthcare member you can also login to myUHC.com and verify that the claim is showing in your history and that it was paid at 100% with no copay (indicating that it was processed as a routine annual physical and the claim just hasnt been loaded into bonsecourswellness.com yet). Does my physician have to fill out a form when I get my physical? The only time a form will need to be completed is if your physician doesnt code your visit as a routine annual physical or in some cases when you use an out of network physician. Go to IRIS, Human Resources, Benefits and click on the When to Use a Physician Form link for more details. http://spweb/hr/benefits/Wellness%20Incentive%20Resources/When%20to%20Have%20Physician%20Complete%20Form%20for%2 0Physical.pdf Routine Annual Physical
  • 13. 13 What if Im pregnant and will have a BMI over 27.5 for this years PHA? The best course is for you to complete 50 Daily Challenges to earn your Healthy Weight badge. If you are physically unable to complete any of the options to earn the Healthy Weight badge you can file an appeal after July 31st. Healthy Weight
  • 14. 14 Can I skip the online wellness profile so that I can access the other features of bonsecourswellness.com (e.g., the Daily Challenge)? You can't skip the online wellness profile if you log in using your computer. However, if you have a smart phone and you download the bonsecourswellness.com app (see instructions below) you can get to your home page without completing the online wellness profile. Bonsecourswellness.com
  • 15. 15 How do I download the bonsecourswellness.com app? Bonsecourswellness.com 1. Open the Internet browser on your phone and type in www.bonsecourswellness.com. 2. Click Start! and then enter your login information as prompted and click Log In 3. When the page loads, select your Menu button, and then choose Add shortcut to home (*Please note, some phones may list this as Add to Home Screen). 4. Return to Home Screen and you will see your newly installed Motivation Alliance app! (*Be aware that some phones have more than one home screen so the app may have settled on a subsequent page if there is no extra space on your primary home screen.)
  • 16. You will need to dress in comfortable clothing and be prepared to take your shoes off. You can attend screenings at any location and we will try to get you in and out as quickly as possible. Please plan a few extra minutes because your biometrics will be uploaded into the portal immediately. While waiting you will be asked to complete a communication survey that evaluates the current avenues being used by Employee Wellness. Once you complete the screening and survey, you will be entered into a prize drawing. If you cannot make it to one of the screenings, you can complete the biometric screening with your physician. Be sure to print off the form to take with you which is located on IRIS, under benefits or on the Wellness Website under forms What To Expect At the Screenings 16 NEW
  • 17. FORMS, where do I find them? www.bonsecourswellness.com blog PHA Biometric Screening Verification Form (You cant make it to an in-person screening, take this form to your PCP. Data has to be >= April 1, 2013) Adult Routine Physical Form (You had your Routine Physical, but it was coded incorrectly or you do not see your Routinely Healthy Badge in the wellness website > 12 weeks after your Physical appointment) Badge Explanation Flyer (You are uncertain of the badges needed to earn in order to receive the wellness credit) Screening Calendar (Where are the biometric screenings being held) Leader Call Power Point Presentation 17
  • 18. Local System Targets & Leadership Support Jim Godwin, VP Human Resources 18
  • 19. Goals 92.1% 94% 95% 19 Bon Secours Richmond 2012 2013 Stretch Goal
  • 20. Goals 2013 86.5% 90% 92% 20 Hampton Roads 2012 2013 Stretch Goal
  • 21. How can leaders help? Communicate the dates/ times of screenings in your facility/location Clarify that all staff in BSV are eligible to participate in the PHA and are eligible for prize drawings. Direct staff to Motivation Alliance website for On-line Profile and other information about wellness services Provide the opportunity for staff to attend the in-person screenings Generate enthusiasm to encourage participation lead by example! 21

Editor's Notes

  • #20: Please highlight the importance of participation in order to increase our employees participating in the next ACO. Our last ACO was very successful and we are hoping for the same over the next year. Peter Bernard has approved a large incentive for those who participateSMH- 92%SFMC- 92%MRMC- 91%RCH- 92%SS- 94%
  • #21: Please highlight the importance of participation in order to increase our employees participating in the next ACO. Our last ACO was very successful and we are hoping for the same over the next year. Peter Bernard has approved a large incentive for those who participate.Hampton Roads had 86.5% participation:DMC- 87%MIH- 84%MMC- 84%PPAD- 89%PPAM- 96%St. FNC- 79%