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SOCIAL LEADERSHIP

The Architecture of Business
    in the 21st Century

        Mark Bonchek
We are in the midst of a social revolution in
business created by networked technologies.
Successful leaders will be those who transform
? Their leadership as social architects
? Their organizations as social systems
In this class, you will
? Learn the principles of social architecture
? Apply these principles to real world situations
? Gain insight into your own social leadership
Mental Maps
FROM              TO
Media           Audience    ?   Community
Organizations   Hierarchy   ?    Network
Culture          Control    ?   Empower
Individuals     Consumer    ?    Creator
Brands           Targets    ?     Orbits
Markets         Products    ?   Platforms
MEDIA
Audience ? Community
1439
Martin Luther - 1517
Copernicus - 1543
Newton - 1687
Swedish Daler - 1666
Thomas Paine - 1776
Bonchek - MIT Social Leadership - 18Mar12
Bonchek - MIT Social Leadership - 18Mar12
ORGANIZATION
 Hierarchy ?   Network
The Modern Corporation
                            ¡°Decentralized operations
Alfred P. Sloan, Jr.
MIT, Class of 1895          with coordinated control."
General Motors,
CEO, 1923 ¨C 1956
Bonchek - MIT Social Leadership - 18Mar12
Bonchek - MIT Social Leadership - 18Mar12
Bonchek - MIT Social Leadership - 18Mar12
Bonchek - MIT Social Leadership - 18Mar12
¡°It does take a
                       network to beat a
                       network and our
                       network must be
General John Abizaid
                       better.¡±
                       ¡°This enemy is
                       better networked
                       than we are.¡±
¡°How to build a
society
in the face of
technology-enabled,
super-empowered
individuals.¡±

Lt Colonel John Nagl
Doctrine for Network-Centric Operations
1) A robustly networked force improves
   information sharing.
2) Information sharing and collaboration
   enhance the quality of information and
   shared situational awareness.
3) Shared situational awareness enables
   self-synchronization
4) These, in turn, dramatically increase
   mission effectiveness
SURGE
CULTURE
Control   ?   Empower
¡°The people are the
center of gravity.¡±
¡°Provide them security
and earn their trust
and confidence.¡±
¡°Target the whole
network, not just
individuals.¡±

       General David Petraeus
INDIVIDUALS
  Warrior ?   Builder
 Consumer ?   Creator
¡°Soldiers and
marines are
expected to be
nation builders
as well as
warriors.¡±

COIN Field Manual
BRANDS
Targets   ?   Orbits
Targets
Orbits
Gravity Fields
iTunes




App Store
            iCloud
CUSTOMER
                     Transact
GRAVITY



                                Orbit   Attract

  Orbit
                     BRAND
                     ORBITS




             Orbit


           Attract
SOCIAL
GRAVITY




          BRAND
          ORBITS
MARKETS
Products ?   Platforms
ORBIT                 Nike+

PLATFORMS




            Fitness
ORBIT               Nike+

PLATFORMS




        Tools/DIY
CREATING GRAVITY:
SOCIAL ARCHITECTURE
                          CORE PURPOSE

                   COMMUNITY      CULTURE
               C      C     C    C       C   C
               O      O     U    O       O   O
               N      N     R    C       M   M
               T      V     A    R       P   M
               E      E     T    E       E   E
               N      R     E    A       T   R
               T      S          T       E   C
                      E          E           E
                   CONSTITUENCY CURRENCY

                            CONTEXT
SOURCES OF GRAVITY



                            CORE PURPOSE

                     COMMUNITY      CULTURE
                 C      C     C    C       C   C
                 O      O     U    O       O   O
                 N      N     R    C       M   M
                 T      V     A    R       P   M
                 E      E     T    E       E   E
                 N      R     E    A       T   R
                 T      S          T       E   C
                        E          E           E
                     CONSTITUENCY CURRENCY

                              CONTEXT
Group Activity
     Scenario                                Objective
A.   An existing company already             Analyze the
     pursuing an orbit strategy              strategy

B.   An existing company that could/should   Create the
     pursue an orbit strategy                strategy

C.   An opportunity for a new company        Define the
     based on an orbit strategy              opportunity
Existing Orbit Strategies
WHERE TO START >>


                       Athlete


             Artist              Cook

                      SOCIAL
                      FACETS
                                 Parent
             Writer


                      Neighbor
Ad

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Bonchek - MIT Social Leadership - 18Mar12

  • 1. SOCIAL LEADERSHIP The Architecture of Business in the 21st Century Mark Bonchek
  • 2. We are in the midst of a social revolution in business created by networked technologies. Successful leaders will be those who transform ? Their leadership as social architects ? Their organizations as social systems In this class, you will ? Learn the principles of social architecture ? Apply these principles to real world situations ? Gain insight into your own social leadership
  • 4. FROM TO Media Audience ? Community Organizations Hierarchy ? Network Culture Control ? Empower Individuals Consumer ? Creator Brands Targets ? Orbits Markets Products ? Platforms
  • 15. The Modern Corporation ¡°Decentralized operations Alfred P. Sloan, Jr. MIT, Class of 1895 with coordinated control." General Motors, CEO, 1923 ¨C 1956
  • 20. ¡°It does take a network to beat a network and our network must be General John Abizaid better.¡± ¡°This enemy is better networked than we are.¡±
  • 21. ¡°How to build a society in the face of technology-enabled, super-empowered individuals.¡± Lt Colonel John Nagl
  • 22. Doctrine for Network-Centric Operations 1) A robustly networked force improves information sharing. 2) Information sharing and collaboration enhance the quality of information and shared situational awareness. 3) Shared situational awareness enables self-synchronization 4) These, in turn, dramatically increase mission effectiveness
  • 23. SURGE
  • 24. CULTURE Control ? Empower
  • 25. ¡°The people are the center of gravity.¡± ¡°Provide them security and earn their trust and confidence.¡± ¡°Target the whole network, not just individuals.¡± General David Petraeus
  • 26. INDIVIDUALS Warrior ? Builder Consumer ? Creator
  • 27. ¡°Soldiers and marines are expected to be nation builders as well as warriors.¡± COIN Field Manual
  • 28. BRANDS Targets ? Orbits
  • 33. CUSTOMER Transact GRAVITY Orbit Attract Orbit BRAND ORBITS Orbit Attract
  • 34. SOCIAL GRAVITY BRAND ORBITS
  • 35. MARKETS Products ? Platforms
  • 36. ORBIT Nike+ PLATFORMS Fitness
  • 37. ORBIT Nike+ PLATFORMS Tools/DIY
  • 38. CREATING GRAVITY: SOCIAL ARCHITECTURE CORE PURPOSE COMMUNITY CULTURE C C C C C C O O U O O O N N R C M M T V A R P M E E T E E E N R E A T R T S T E C E E E CONSTITUENCY CURRENCY CONTEXT
  • 39. SOURCES OF GRAVITY CORE PURPOSE COMMUNITY CULTURE C C C C C C O O U O O O N N R C M M T V A R P M E E T E E E N R E A T R T S T E C E E E CONSTITUENCY CURRENCY CONTEXT
  • 40. Group Activity Scenario Objective A. An existing company already Analyze the pursuing an orbit strategy strategy B. An existing company that could/should Create the pursue an orbit strategy strategy C. An opportunity for a new company Define the based on an orbit strategy opportunity
  • 42. WHERE TO START >> Athlete Artist Cook SOCIAL FACETS Parent Writer Neighbor