This document discusses business process management (BPM) and the BizFlow platform. It defines key BPM concepts like business activities, events, gateways, and transactions. It also describes BizFlow components like activities, events, gateways, variables, and the BizFlow architecture which involves application, BizFlow, and database servers. Finally, it discusses the BizFlow process life cycle from definition to initiation to execution and termination, as well as the BizCoves client interface.