BPO Vendor market Selection
2 likes503 views
Deutsche Shell Holding GmbH commissioned a vendor market analysis to evaluate outsourcing its procurement processes. The document analyzes Shell's operations, procurement costs, potential cost savings of 50% through outsourcing, and the major BPO vendors. It recommends outsourcing procurement to achieve 25% minimum cost savings, selecting a vendor based on expertise, culture fit and language abilities, and negotiating costs and control through a long-term contract and shadow operations.
1 of 27
Ad
Recommended
The Eastern Origins Of Western Civilization Editted
The Eastern Origins Of Western Civilization Edittedguestecd0c6
?
The document summarizes evidence disproving common Eurocentric myths about the dominance and isolation of Eastern civilizations like India, Southeast Asia, and Japan between 1400-1800. It shows that the East was economically and technologically ahead of the West during this period, with India and China contributing over 75% of global manufacturing output in 1750. The document also argues that states like the Mughal Empire and Tokugawa Shogunate actively promoted trade and economic growth, disproving notions of "oriental despotism" and isolationism.Tonyguest491ce2
?
M&M's ha estado en el mercado durante 50 a?os y se ha vuelto m¨¢s famoso con el tiempo, operando tres tiendas M&M's World en Las Vegas, Nueva York y Orlando que atraen a fan¨¢ticos de los populares dulces.Invitacionbarbacoafindesemanaguest285361
?
El documento es una invitaci¨®n a una barbacoa en una casa de vacaciones improvisada en una isla. La casa es sencilla y el anfitri¨®n pide traer lo necesario. Ofrece transporte en bote y actividades como pesca, snorkel y masajes. Pide confirmar la asistencia e indicar el n¨²mero de personas.Traditional Paper Marbeling.pptx
Traditional Paper Marbeling.pptxTurkan Turgut Arikan
?
Hikmet Barutcugil is a Turkish artist born in 1952 who specializes in traditional paper marbling techniques. He studied textiles and was encouraged to explore calligraphy and paper marbling. After graduating in 1977, he spent three years in London enhancing his skills in paper marbling. In 1988, he developed a new paper marbling technique called Barut Marbling. Today, he teaches paper marbling at several universities and has exhibited his work internationally, publishing 11 books on the art form.Wiki Workshop
Wiki Workshope-Learning Tairawhiti
?
The document discusses using wikis for collaborative projects in education. It provides examples of wikis created for various educational purposes, such as developing curriculum, collaborative writing, creating resource sites, and using VoiceThread for literacy development and student portfolios. Wikis allow students to publish their work online and share it with a wider audience. Parents can also view student work instantly through wikis rather than waiting for formal reports. This motivates students and makes their learning more meaningful.ÍúÆÌÇ°¶ËÉè¼ÆºÍʵÏÖ
ÍúÆÌÇ°¶ËÉè¼ÆºÍʵÏÖhua qiu
?
±¾ÎĵµÖ÷ÒªÌÖÂÛÍúÆÌÇ°¶ËÉè¼ÆÓëʵÏÖ£¬°üÀ¨²¹±è±èµÄ¿ª·¢Ä£Ê½¡¢Ä£¿é¶¨ÒåºÍÒì²½¼ÓÔØ»úÖÆ£¬ÌáÉýÁË¿ª·¢Ð§Âʲ¢´Ù½øÁËÇ°ºó¶ËºÏ×÷¡£»¹½éÉÜÁ˳¾²¹²â/±ô´Ç²¹»å±ð°ùÌØÐÔ¼°Æä¶Ô´«Í³¿ª·¢·½Ê½µÄ¸Ä½ø£¬Èç¼òµ¥Ò»ÖµÄÄ£¿é¶¨ÒåºÍ×Ô¶¯¼ÓÔØÖ´ÐС£ÎĵµÇ¿µ÷ÁËÔÚ²¼¾ÖºÍ×é¼þ¹ÜÀíÖеĹæÔòºÍÁ÷³Ì£¬ÌṩÁ˵÷ÊÔºÍÕï¶Ï¹¤¾ß£¬ÒÔ°ïÖú¿ª·¢Õß½øÐÐϵͳµÄ¹ÊÕÏÅŲ顣En. Explor. #1 Park
En. Explor. #1 Parkncartysgal
?
The document summarizes an environmental exploration of William B. Umstead State Park in Raleigh, NC. It includes details of the exploration such as travel times, research, and an interview with park ranger Keith Nealson. Key facts about the park are provided, such as it being established in 1937 on former farmland and now receiving 600,000 visitors annually. The ranger discussed observing various wildlife in the park and efforts to educate the public and promote conservation, which is their top priority. Water quality monitoring is especially important given the park's proximity to a nearby airport.The Eastern Origins Of Western Civilization Editted
The Eastern Origins Of Western Civilization Edittedguestecd0c6
?
The document summarizes evidence disproving common Eurocentric myths about civilizations in India, Southeast Asia, and Japan between 1400-1800. It shows these regions had advanced economies, significant international trade, and states that promoted economic growth rather than hindered it as commonly believed. For example, India led the world in industries like cotton, steel, and was highly integrated in global trade networks. Japan also experienced rapid economic growth and urbanization under the Tokugawa shogunate in the 1600s, despite myths of isolationism. The document aims to provide a more well-rounded view that recognizes Eastern achievements rather than only a Eurocentric perspective.Mobile Vas 2.0. Cases.
Mobile Vas 2.0. Cases.dangerden
?
The document discusses various types of mobile video and augmented services (VAS 2.0) including video calling, mobile TV, video on demand, participation TV, video surveillance, mobile karaoke, video push notifications, reality show access, user-generated content platforms, mobile advertising, video conferencing, video messaging, mobile radio, background music, multimedia messaging chains, multiplayer mobile gaming, internet security features, mobile content sharing, cloud storage and synchronization services, and personalized video ring tones. The services are proposed to drive additional revenue and increase subscriber loyalty for mobile network operators.Middle Ages
Middle Ageskamello7
?
Society in the Middle Ages was divided into three estates - those who fought, those who prayed, and those who worked. The social hierarchy was rigid, with the king and lords having authority over knights and peasants. Children learned trades like crafting or farming from a young age. Boys from noble families trained to become knights, learning combat and horseback riding. Castles provided protection for lords, with fortified walls, towers, and moats. Conditions within castles, while luxurious for the nobility, lacked modern sanitation and contributed to disease spread. Entertainment included tournaments, hunting, and religious festivals.Qhwas 3-years-in-ali
Qhwas 3-years-in-alihua qiu
?
Çñ»ªÓÚ1983Äê³öÉúÓÚÕã½£¬2009Äê¼ÓÈë°¢Àï°Í°Í£¬ÈÈ°®°Â±ð²úÓ¦Óÿª·¢¡£ËûÔÚ°¢Àï²ÎÓëÁ˶à¸ö¹ó±ô²¹²õ³ó¹¦ÄܺÍÇ°¶Ë¹¤¾ßµÄ¿ª·¢£¬¹¤×÷Öие½¿ìÀÖµ«Ò²¾ÀúÁË·³ÄÕ¡£ËûÇ¿µ÷ÁË»ý¼«Ö÷¶¯¡¢±£³ÖºÃÆæÐĺÍ×ðÖØÁ÷³ÌµÄÖØÒªÐÔ£¬Ï£ÍûÄܼÌÐøʵ¼ùÓÐȤµÄ¼¼Êõ¡£Publishing and Passion
Publishing and PassionSourcebooksInc
?
The document discusses how publishers can translate their passion into successful publishing. It outlines five key steps: 1) Build the right book by focusing on positioning and ensuring it answers "Why will people buy this book?". 2) Listen to customers to get feedback and advice. 3) Personally promote the book using your passion. 4) Coordinate the publication date and publicity timing. 5) Mark successes to build momentum for future titles. Translating passion through these steps can help create publishing miracles.1908347 3 G Natsumi Honda
1908347 3 G Natsumi Hondak4y2nas
?
This recipe provides instructions for making carbonara pasta dish using bacon, onions, mushrooms, egg yolks, fresh cream, salt, pepper, soy sauce and parsley. The steps include cutting the bacon and vegetables, boiling pasta, mixing the sauce ingredients like egg yolks and cream, frying the bacon and vegetables, then mixing the cooked pasta with the sauce to finish and serve the carbonara.¹ó¾±»å»å±ô±ð°ùʹÓþÑé·ÖÏí
¹ó¾±»å»å±ô±ð°ùʹÓþÑé·ÖÏíhua qiu
?
Fiddler ÊÇÒ»¸ö¹¦ÄÜÇ¿´óµÄ HTTP/HTTPS µ÷ÊÔÆ÷£¬ÔÊÐíÓû§¼Ç¼¡¢·ÖÎö¼°ÐÞ¸ÄÍøÂçÇëÇóÓëÏìÓ¦¡£ËüÖ§³Ö¶àÖÖ²Ù×÷£¬Èç´´½¨ÇëÇó¡¢¹ýÂËÊý¾ÝÁ÷¡¢ÀûÓà JavaScript ±àд¹æÔò¡¢²¢¾ßÓÐÀ©Õ¹²å¼þµÄÄÜÁ¦¡£¸ÃÎĵµ»¹ÌṩÁËʹÓà Fiddler µÄ°¸Àý¼°ÆäÔÚ¸÷ÖÖ»·¾³ÖеÄÓ¦Óá£How to be a Publisher and Plan Strategically to Build your Company
How to be a Publisher and Plan Strategically to Build your CompanySourcebooksInc
?
The document outlines the roles and responsibilities of different positions at a publishing company as it grows in size. As a company grows, the publisher's job becomes more specialized and split among other roles. The CEO plans strategy and allocates resources to implement it. The business manager creates infrastructure and processes across departments. The publisher focuses on acquiring books, negotiating contracts, coordinating with departments to produce books, and author relations. The chief marketing manager develops marketing plans and optimizes them to meet corporate objectives.2? guerra mundial pw
2? guerra mundial pwANA HENRIQUEZ ORREGO
?
The document outlines the organization of military forces and leadership in the European Theater of World War II from 1942 to 1945. It lists army groups, armies, corps, and divisions under commanders like Montgomery, Clark, Alexander, Patton, Bradley, and Devers that made up the Eastern, Western, and Center Task Forces involved in major operations across Europe during that period.Barcelona conference 2013
Barcelona conference 2013Goncharov Artem
?
The document discusses business process outsourcing (BPO) opportunities in procurement. It begins with introducing the speakers from Bright Group, a procurement advisory firm. It then discusses reasons for outsourcing like reducing costs and focusing on core competencies. The document outlines areas of procurement that can be outsourced like sourcing, purchasing, and inventory management. It notes challenges of outsourcing including change management and control issues. Finally, it proposes using analytics tools to evaluate opportunities and make informed decisions about outsourcing procurement processes.Bpo ºÝºÝߣs
Bpo ºÝºÝߣsRodrigo Aguilera
?
Genpact, Infosys, and Accenture are identified as the top three procurement outsourcing vendors based on an analysis of major players in 2008-2009. Genpact is the largest player based in India with over 37,000 employees worldwide. Infosys is the second largest Indian player with over 106,000 professionals globally. Accenture is the largest consulting firm globally with over 186,000 people across 52 countries. The report recommends selecting a vendor, developing a work plan for negotiation and implementation, and aims for 50% savings through outsourcing key procurement processes.Supply chain of BPCL
Supply chain of BPCLShivani Dwivedi
?
The petroleum industry in India began in 1889 with the discovery of oil deposits in Assam. The first oil well was completed in 1890 and the Assam Oil Company was established in 1899. In 1959, the Oil and Natural Gas Commission was established and given powers to develop India's oil resources. Bharat Petroleum Corporation Limited (BPCL) was formed in 1976 through the nationalization of Burmah Shell and is one of the largest oil and gas companies in India. It has extensive refining and fuel marketing infrastructure including multiple refineries and over 7,000 petrol stations. BPCL also produces a variety of lubricants for automotive, industrial and other applications.Ralf Kahre & Patrick G?tt, BASF ¨C ¡°End-to-End Business Process Management¡±
Ralf Kahre & Patrick G?tt, BASF ¨C ¡°End-to-End Business Process Management¡±Elemica
?
The document discusses BASF's use of the Vendor Interaction Portal (VIP) to manage procurement processes. VIP automates the purchase to pay process from purchase requisition to invoice between BASF and its suppliers. It aims to improve process quality, visibility, and collaboration between BASF and vendors. BASF rolled out VIP to around 4,100 suppliers over 3 years to digitize over 120,000 purchase orders and 145,000 invoices annually. The portal provides an end-to-end view of transactions and simplifies connectivity with external partners. BASF's strategic goals include further digitizing supply chain processes through initiatives like product traceability and an omni-channel approach.China retail +introduction
China retail +introductioneric7676
?
- BP operates over 22,000 service stations around the world with a variety of business models. In China, BP has two joint ventures with PetroChina and Sinopec that have grown faster than the market.
- BP focuses on safety, fuel and convenience offerings, brands and customers, and developing talent in its China retail business. It aims to work closely with its JV partners to create sustainable growth and new opportunities in marketing.
- The future of fuels will involve increasing renewable fuels and efficiency to meet environmental challenges, representing great opportunities for BP.CV 18th Mar
CV 18th MarSangeeta Sharma
?
Over 10 years of experience in supply chain management, procurement, and vendor management. Currently a Senior Buyer at British Telecom responsible for digital, market research, copywriting, promotional merchandise, events, video, and software categories. Duties include price benchmarking, supplier evaluation, contract negotiation, global sourcing, and vendor development. Holds an MBA and has experience managing the full source-to-pay process and supplier lifecycle.IOS Group Project.pptx
IOS Group Project.pptxayushnigamipm2126
?
BPCL manages a complex global supply chain to meet India's significant crude oil demand. It sources from diverse international suppliers and uses various procurement strategies. Crude oil is transported to Indian ports and refined at BPCL's refineries before storage and distribution via pipelines, trucks, and fuel stations. However, geopolitical issues and environmental concerns present challenges. BPCL utilizes technology and innovation to optimize operations while expanding access through digital platforms. Its long-term viability depends on adapting to India's transition toward renewable energy and low-carbon solutions.Global business process outsourcing m&a update. summer 2014. norgestion merge...
Global business process outsourcing m&a update. summer 2014. norgestion merge...NORGESTION
?
The document discusses trends in the global business process outsourcing industry, including a shift from offshore to nearshore locations and from cost savings to value-added services. It notes that M&A activity is driven by the need for BPO providers to gain scale, capabilities, and access to new markets in order to meet client demands and protect margins. Large BPOs are making acquisitions to consolidate their home markets, acquire niche services, and gain global capabilities, while private equity firms also facilitate buy and build strategies. The outlook is that M&A activity will continue at current levels as BPOs seek to expand into new industries and services.Vendor selection
Vendor selectionjanessa24
?
This document outlines the steps for selecting and contracting with a business process outsourcing (BPO) vendor, including appointing a vendor selection team, establishing qualifications, distributing requests for information and proposals, evaluating proposals, and selecting a vendor. Key components of an outsourcing contract include scope of work, service level agreements, pricing models, intellectual property terms, and termination clauses. Careful consideration of governance, industry concerns, transition plans, and dispute resolution is also important for contract success.Coca cola Factory Visit (Bengal Beverages )
Coca cola Factory Visit (Bengal Beverages )Aditya Jhunjhunuwala
?
Bengal Beverages Pvt Ltd is one of India's leading beverage manufacturers and an authorized bottler of Coca-Cola products. The student visited their manufacturing plant in Dankuni and observed the production process. They produce popular brands like Thums Up, Sprite, and Maaza. The plant has high standards for quality control and uses tracking software for inventory management. Bengal Beverages has strong market presence in West Bengal and aims to expand further. Their financial performance has been growing over the past few years with increased profits.Procurement Services | EVP Solutions
Procurement Services | EVP SolutionsNick Jones
?
This document outlines the procurement services offered by EVP Solutions Ltd, which include stakeholder engagement, supplier management, and contract negotiation processes. It emphasizes a structured approach to procurement that aims to reduce costs, increase control, and enhance sustainability. The document also introduces key team members with extensive experience in fleet management and consultancy.Webinar mercado laboral actual y tendencias del mercado futuro
Webinar mercado laboral actual y tendencias del mercado futuroEAE Business School
?
The document outlines a webinar discussing the current labor market trends and future of employment, featuring Juan Manuel Delgado and Jos¨¦ D¨ªaz Canseco. It highlights key factors such as innovation and talent management for business growth, and the economic impact of youth unemployment in Spain. Additionally, the document details BP's operational structure, talent development programs, and logistics management within the Iberian region.Current Trend in HR Outsourcing
Current Trend in HR OutsourcingNational HRD Network
?
The document discusses trends in outsourcing human resources functions. It notes that HR roles have evolved from being more administrative to being more strategic. Leading companies are outsourcing non-core functions like benefits administration and payroll processing to focus internally on strategic priorities. The business process outsourcing market is growing rapidly, especially in areas like HR, finance, and administration. Companies determine what to outsource by analyzing what is core versus non-core to their business and what provides a competitive advantage.More Related Content
Viewers also liked (9)
Mobile Vas 2.0. Cases.
Mobile Vas 2.0. Cases.dangerden
?
The document discusses various types of mobile video and augmented services (VAS 2.0) including video calling, mobile TV, video on demand, participation TV, video surveillance, mobile karaoke, video push notifications, reality show access, user-generated content platforms, mobile advertising, video conferencing, video messaging, mobile radio, background music, multimedia messaging chains, multiplayer mobile gaming, internet security features, mobile content sharing, cloud storage and synchronization services, and personalized video ring tones. The services are proposed to drive additional revenue and increase subscriber loyalty for mobile network operators.Middle Ages
Middle Ageskamello7
?
Society in the Middle Ages was divided into three estates - those who fought, those who prayed, and those who worked. The social hierarchy was rigid, with the king and lords having authority over knights and peasants. Children learned trades like crafting or farming from a young age. Boys from noble families trained to become knights, learning combat and horseback riding. Castles provided protection for lords, with fortified walls, towers, and moats. Conditions within castles, while luxurious for the nobility, lacked modern sanitation and contributed to disease spread. Entertainment included tournaments, hunting, and religious festivals.Qhwas 3-years-in-ali
Qhwas 3-years-in-alihua qiu
?
Çñ»ªÓÚ1983Äê³öÉúÓÚÕã½£¬2009Äê¼ÓÈë°¢Àï°Í°Í£¬ÈÈ°®°Â±ð²úÓ¦Óÿª·¢¡£ËûÔÚ°¢Àï²ÎÓëÁ˶à¸ö¹ó±ô²¹²õ³ó¹¦ÄܺÍÇ°¶Ë¹¤¾ßµÄ¿ª·¢£¬¹¤×÷Öие½¿ìÀÖµ«Ò²¾ÀúÁË·³ÄÕ¡£ËûÇ¿µ÷ÁË»ý¼«Ö÷¶¯¡¢±£³ÖºÃÆæÐĺÍ×ðÖØÁ÷³ÌµÄÖØÒªÐÔ£¬Ï£ÍûÄܼÌÐøʵ¼ùÓÐȤµÄ¼¼Êõ¡£Publishing and Passion
Publishing and PassionSourcebooksInc
?
The document discusses how publishers can translate their passion into successful publishing. It outlines five key steps: 1) Build the right book by focusing on positioning and ensuring it answers "Why will people buy this book?". 2) Listen to customers to get feedback and advice. 3) Personally promote the book using your passion. 4) Coordinate the publication date and publicity timing. 5) Mark successes to build momentum for future titles. Translating passion through these steps can help create publishing miracles.1908347 3 G Natsumi Honda
1908347 3 G Natsumi Hondak4y2nas
?
This recipe provides instructions for making carbonara pasta dish using bacon, onions, mushrooms, egg yolks, fresh cream, salt, pepper, soy sauce and parsley. The steps include cutting the bacon and vegetables, boiling pasta, mixing the sauce ingredients like egg yolks and cream, frying the bacon and vegetables, then mixing the cooked pasta with the sauce to finish and serve the carbonara.¹ó¾±»å»å±ô±ð°ùʹÓþÑé·ÖÏí
¹ó¾±»å»å±ô±ð°ùʹÓþÑé·ÖÏíhua qiu
?
Fiddler ÊÇÒ»¸ö¹¦ÄÜÇ¿´óµÄ HTTP/HTTPS µ÷ÊÔÆ÷£¬ÔÊÐíÓû§¼Ç¼¡¢·ÖÎö¼°ÐÞ¸ÄÍøÂçÇëÇóÓëÏìÓ¦¡£ËüÖ§³Ö¶àÖÖ²Ù×÷£¬Èç´´½¨ÇëÇó¡¢¹ýÂËÊý¾ÝÁ÷¡¢ÀûÓà JavaScript ±àд¹æÔò¡¢²¢¾ßÓÐÀ©Õ¹²å¼þµÄÄÜÁ¦¡£¸ÃÎĵµ»¹ÌṩÁËʹÓà Fiddler µÄ°¸Àý¼°ÆäÔÚ¸÷ÖÖ»·¾³ÖеÄÓ¦Óá£How to be a Publisher and Plan Strategically to Build your Company
How to be a Publisher and Plan Strategically to Build your CompanySourcebooksInc
?
The document outlines the roles and responsibilities of different positions at a publishing company as it grows in size. As a company grows, the publisher's job becomes more specialized and split among other roles. The CEO plans strategy and allocates resources to implement it. The business manager creates infrastructure and processes across departments. The publisher focuses on acquiring books, negotiating contracts, coordinating with departments to produce books, and author relations. The chief marketing manager develops marketing plans and optimizes them to meet corporate objectives.2? guerra mundial pw
2? guerra mundial pwANA HENRIQUEZ ORREGO
?
The document outlines the organization of military forces and leadership in the European Theater of World War II from 1942 to 1945. It lists army groups, armies, corps, and divisions under commanders like Montgomery, Clark, Alexander, Patton, Bradley, and Devers that made up the Eastern, Western, and Center Task Forces involved in major operations across Europe during that period.Similar to BPO Vendor market Selection (17)
Barcelona conference 2013
Barcelona conference 2013Goncharov Artem
?
The document discusses business process outsourcing (BPO) opportunities in procurement. It begins with introducing the speakers from Bright Group, a procurement advisory firm. It then discusses reasons for outsourcing like reducing costs and focusing on core competencies. The document outlines areas of procurement that can be outsourced like sourcing, purchasing, and inventory management. It notes challenges of outsourcing including change management and control issues. Finally, it proposes using analytics tools to evaluate opportunities and make informed decisions about outsourcing procurement processes.Bpo ºÝºÝߣs
Bpo ºÝºÝߣsRodrigo Aguilera
?
Genpact, Infosys, and Accenture are identified as the top three procurement outsourcing vendors based on an analysis of major players in 2008-2009. Genpact is the largest player based in India with over 37,000 employees worldwide. Infosys is the second largest Indian player with over 106,000 professionals globally. Accenture is the largest consulting firm globally with over 186,000 people across 52 countries. The report recommends selecting a vendor, developing a work plan for negotiation and implementation, and aims for 50% savings through outsourcing key procurement processes.Supply chain of BPCL
Supply chain of BPCLShivani Dwivedi
?
The petroleum industry in India began in 1889 with the discovery of oil deposits in Assam. The first oil well was completed in 1890 and the Assam Oil Company was established in 1899. In 1959, the Oil and Natural Gas Commission was established and given powers to develop India's oil resources. Bharat Petroleum Corporation Limited (BPCL) was formed in 1976 through the nationalization of Burmah Shell and is one of the largest oil and gas companies in India. It has extensive refining and fuel marketing infrastructure including multiple refineries and over 7,000 petrol stations. BPCL also produces a variety of lubricants for automotive, industrial and other applications.Ralf Kahre & Patrick G?tt, BASF ¨C ¡°End-to-End Business Process Management¡±
Ralf Kahre & Patrick G?tt, BASF ¨C ¡°End-to-End Business Process Management¡±Elemica
?
The document discusses BASF's use of the Vendor Interaction Portal (VIP) to manage procurement processes. VIP automates the purchase to pay process from purchase requisition to invoice between BASF and its suppliers. It aims to improve process quality, visibility, and collaboration between BASF and vendors. BASF rolled out VIP to around 4,100 suppliers over 3 years to digitize over 120,000 purchase orders and 145,000 invoices annually. The portal provides an end-to-end view of transactions and simplifies connectivity with external partners. BASF's strategic goals include further digitizing supply chain processes through initiatives like product traceability and an omni-channel approach.China retail +introduction
China retail +introductioneric7676
?
- BP operates over 22,000 service stations around the world with a variety of business models. In China, BP has two joint ventures with PetroChina and Sinopec that have grown faster than the market.
- BP focuses on safety, fuel and convenience offerings, brands and customers, and developing talent in its China retail business. It aims to work closely with its JV partners to create sustainable growth and new opportunities in marketing.
- The future of fuels will involve increasing renewable fuels and efficiency to meet environmental challenges, representing great opportunities for BP.CV 18th Mar
CV 18th MarSangeeta Sharma
?
Over 10 years of experience in supply chain management, procurement, and vendor management. Currently a Senior Buyer at British Telecom responsible for digital, market research, copywriting, promotional merchandise, events, video, and software categories. Duties include price benchmarking, supplier evaluation, contract negotiation, global sourcing, and vendor development. Holds an MBA and has experience managing the full source-to-pay process and supplier lifecycle.IOS Group Project.pptx
IOS Group Project.pptxayushnigamipm2126
?
BPCL manages a complex global supply chain to meet India's significant crude oil demand. It sources from diverse international suppliers and uses various procurement strategies. Crude oil is transported to Indian ports and refined at BPCL's refineries before storage and distribution via pipelines, trucks, and fuel stations. However, geopolitical issues and environmental concerns present challenges. BPCL utilizes technology and innovation to optimize operations while expanding access through digital platforms. Its long-term viability depends on adapting to India's transition toward renewable energy and low-carbon solutions.Global business process outsourcing m&a update. summer 2014. norgestion merge...
Global business process outsourcing m&a update. summer 2014. norgestion merge...NORGESTION
?
The document discusses trends in the global business process outsourcing industry, including a shift from offshore to nearshore locations and from cost savings to value-added services. It notes that M&A activity is driven by the need for BPO providers to gain scale, capabilities, and access to new markets in order to meet client demands and protect margins. Large BPOs are making acquisitions to consolidate their home markets, acquire niche services, and gain global capabilities, while private equity firms also facilitate buy and build strategies. The outlook is that M&A activity will continue at current levels as BPOs seek to expand into new industries and services.Vendor selection
Vendor selectionjanessa24
?
This document outlines the steps for selecting and contracting with a business process outsourcing (BPO) vendor, including appointing a vendor selection team, establishing qualifications, distributing requests for information and proposals, evaluating proposals, and selecting a vendor. Key components of an outsourcing contract include scope of work, service level agreements, pricing models, intellectual property terms, and termination clauses. Careful consideration of governance, industry concerns, transition plans, and dispute resolution is also important for contract success.Coca cola Factory Visit (Bengal Beverages )
Coca cola Factory Visit (Bengal Beverages )Aditya Jhunjhunuwala
?
Bengal Beverages Pvt Ltd is one of India's leading beverage manufacturers and an authorized bottler of Coca-Cola products. The student visited their manufacturing plant in Dankuni and observed the production process. They produce popular brands like Thums Up, Sprite, and Maaza. The plant has high standards for quality control and uses tracking software for inventory management. Bengal Beverages has strong market presence in West Bengal and aims to expand further. Their financial performance has been growing over the past few years with increased profits.Procurement Services | EVP Solutions
Procurement Services | EVP SolutionsNick Jones
?
This document outlines the procurement services offered by EVP Solutions Ltd, which include stakeholder engagement, supplier management, and contract negotiation processes. It emphasizes a structured approach to procurement that aims to reduce costs, increase control, and enhance sustainability. The document also introduces key team members with extensive experience in fleet management and consultancy.Webinar mercado laboral actual y tendencias del mercado futuro
Webinar mercado laboral actual y tendencias del mercado futuroEAE Business School
?
The document outlines a webinar discussing the current labor market trends and future of employment, featuring Juan Manuel Delgado and Jos¨¦ D¨ªaz Canseco. It highlights key factors such as innovation and talent management for business growth, and the economic impact of youth unemployment in Spain. Additionally, the document details BP's operational structure, talent development programs, and logistics management within the Iberian region.Current Trend in HR Outsourcing
Current Trend in HR OutsourcingNational HRD Network
?
The document discusses trends in outsourcing human resources functions. It notes that HR roles have evolved from being more administrative to being more strategic. Leading companies are outsourcing non-core functions like benefits administration and payroll processing to focus internally on strategic priorities. The business process outsourcing market is growing rapidly, especially in areas like HR, finance, and administration. Companies determine what to outsource by analyzing what is core versus non-core to their business and what provides a competitive advantage.Analysts identifies six key warning signs when evaluating bpo vendors
Analysts identifies six key warning signs when evaluating bpo vendorsstevesugulas
?
Gartner analysts predict that one-quarter of top BPO vendors will cease to exist by 2012 due to market consolidation. Enterprises should watch for six warning signs when evaluating BPO vendors to mitigate risk, including unprofitable contracts, inability to win new business, loss of major clients, lack of funding, over-reliance on the banking/finance sector, and high contract cancellation rates. The full report provides more details on BPO vendor risks and recommends building exit strategies into contracts.Value based sourcing put into practice_online
Value based sourcing put into practice_onlineJanus Heie
?
Value based sourcing aims to maximize value and minimize costs in procurement. Business value can be incorporated into existing sourcing processes through three steps: 1) Understanding how suppliers can create value in different business situations, 2) Defining the business impact and measuring success criteria, 3) Choosing business value tools to work more with value in sourcing. Securing mandate to expand beyond cost savings is important to realizing full impact.Bpcl Strategies
Bpcl StrategiesKunal Goyal
?
BPCL is one of India's largest oil and gas companies. It has a majority shareholding by the Government of India. BPCL has strategic refineries and marketing infrastructure located across India. It is currently undertaking various expansion projects to increase refining capacity and expand its downstream and marketing networks. BPCL aims to become more integrated and self-sufficient in fuel supply through ongoing and upcoming projects totaling Rs. 40,000 crore of investments over the next 5 years. It is also pursuing opportunities in upstream assets, gas pipelines, petrochemicals, and expanding export markets.BvDEP & Professional Services
BvDEP & Professional Servicesfhommersen
?
This document discusses how BvDEP's professional services and add-ons can enhance the value of their products. It provides examples of how company record matching, web services, Excel add-ins, and different levels of CRM integration can populate internal systems with BvDEP data. It also describes how bespoke analysis templates can be created for custom scoring models, screening, campaign histories, and more. Contact information is provided for starting the process of utilizing these extra services.Ad
Recently uploaded (20)
S4F02 Col11 Management Accounting in SAP S/4HANA for SAP ERP CO Professionals
S4F02 Col11 Management Accounting in SAP S/4HANA for SAP ERP CO ProfessionalsLibreria ERP
?
This material provides a comprehensive guide to Management Accounting in SAP S/4HANA, tailored for SAP ERP CO professionals. It covers the architecture of SAP S/4HANA Management Accounting, configuration and usage of new functionalities, and the application of standard SAP Fiori tools. Additionally, it delves into the changes in data models, posting logic, and master data in Management Accounting, along with an overview of event-based revenue recognition. The content also includes insights into the migration process to SAP S/4HANA and the new architecture of accounting, offering a detailed understanding of the financial processes and reporting options in SAP S/4HANA.Chapter 1 Introduction to Accountin1.6 plusone class first chapter (1) (1).pptx
Chapter 1 Introduction to Accountin1.6 plusone class first chapter (1) (1).pptxdilshap23
?
introduction to accountingPaul Turovsky - A Key Contributor
Paul Turovsky - A Key ContributorPaul Turovsky
?
Paul Turovsky is a manager for Foursquare Realty Investments. He graduated from Ave Maria School of Law in 2013 and received his undergraduate degree from Baruch College. Mr. Turovsky has founded multiple real estate firms to serve various functions. Kenyan Msme Export Book by Dickens Aluha Mujumba
Kenyan Msme Export Book by Dickens Aluha MujumbaJoshuaKihara
?
A guide for micro-enterprises in Kenya who want to venture into export businessIndia¡¯s Leading Mining Fleet Management Companies Revolutionizing Mining
India¡¯s Leading Mining Fleet Management Companies Revolutionizing MiningNaaraayani Minerals Pvt.Ltd
?
India's mining sector is undergoing a rapid transformation, driven by technological innovation, sustainability goals, and operational efficiency. At the core of this change are advanced fleet management practices that are reshaping how resources are extracted, transported, and traded. With Odisha playing a central role in mineral production, especially in iron ore logistics, the integration of intelligent transport and monitoring solutions is more crucial than ever.
International Business, 4th Edition- Alan M. Rugman.pdf
International Business, 4th Edition- Alan M. Rugman.pdfGamingwithUBAID
?
nternational Business, 4th Edition- Alan M. Rugman.pdsmidmart industrial Automation Ones Stop Solution
smidmart industrial Automation Ones Stop Solutionsmidmart
?
Smidmart is an industrial automation products one stop solutions where you got all materials you want from control panel cutomization to checkweigher parts your one stop solution is smidart . we are avialble on https://www.smidmart.com/AX to Dynamics 365 Finance and Operations in USA.pdf
AX to Dynamics 365 Finance and Operations in USA.pdfTrident information system
?
Upgrading from Microsoft Dynamics AX to Dynamics 365 Finance & Supply Chain Management (D365 F&O) is not just a technology upgrade¡ªit¡¯s a strategic move to transform your business. At Trident Information Systems, a trusted Microsoft Gold Partner, we specialize in Upgrade AX to D365 F&O implementations. With decades of ERP expertise, we ensure your migration journey is smooth, efficient, and delivers maximum ROI. Whether you¡¯re transitioning from AX to D365 F&O, we are here to make your digital transformation seamless and impactful.
Ian McAllister - Respected Photographer And Writer
Ian McAllister - Respected Photographer And WriterIan McAllister
?
Ian McAllister, a highly respected photographer, and writer, has dedicated his life's work to raising awareness about the fragile ecosystems of the Great Bear Rainforest. His compelling imagery and insightful narratives have garnered international acclaim and have been featured in prestigious publications like National Geographic. McAllister's ability to capture nature's intricate beauty has brought attention to the plight of endangered species and inspired individuals worldwide to join the fight for conservation.Power of the Many: Digital Energy Masterclass
Power of the Many: Digital Energy Masterclassmariana491193
?
Masterclass on digitalisation of Energy SystemsFrom Visibility to Action: How Modern Cloud Teams Regain Control
From Visibility to Action: How Modern Cloud Teams Regain ControlAmnic
?
As cloud environments become increasingly sophisticated, visibility into usage and cost is no longer sufficient. Today's teams must transition from being reactive observers to having confident, knowledgeable action. This presentation delves into how companies can turn dispersed insights into decisions that avoid surprises and foster accountability.
From Visibility to Action: How Modern Cloud Teams Regain Control takes you through the changing requirements of cloud-native organizations: from creating a single pane of costs to eliminating alert fatigue, applying guardrails, and folding cost visibility directly into DevOps pipelines.
You will learn here how to:
- Get past visibility into actionable control in multi-cloud and K8s
- Solve visibility fatigue using prioritized contextual information
- Move the cost responsibility left into the engineering process
Regain clarity in a fragmented cloud landscape
Whether you¡¯re a startup scaling fast or an enterprise navigating complexity, this will help your team turn cloud data into decisions and bills into predictable outcomes. The APCO Geopolitical Radar Q3 2025 Edition
The APCO Geopolitical Radar Q3 2025 EditionAPCO
?
Welcome to the APCO Geopolitical Radar (AGR), an overview of geopolitical risks posed to corporations operating globally. AGR reflects our understanding of the regional risks facing businesses and how these risks come together at a global level. It is intended as a baseline from which to develop strategies that navigate and mitigate these risks. This report looks at emerging issues for Q3 2025 and was published in April 2025. Our regional insights represent the best thinking of APCO corporate advisory practitioners. With more than 1,300 people across more than 30 global locations, our analysis draws on decades of experience and insights serving corporations that operate globally.
The APCO Geopolitical Radar Q3 2025 EditionPendant Lights That Reflect Your Style and Transform Your Living Space
Pendant Lights That Reflect Your Style and Transform Your Living Spaceneslightingofficial
?
Discover how pendant lighting from NES Lighting can transform your living space. This 5-slide presentation highlights the elegance, practicality, and versatility of pendant lights¡ªfrom stylish space-saving designs to luxurious crystal fixtures. Whether you're renovating a cozy room or modernizing your entire home, NES Lighting offers smart, easy-to-install solutions to match any decor. Perfect for customers, partners, or design enthusiasts looking to elevate interiors with lighting that makes a statement.Company Profile [Popular Group of Industries]
Company Profile [Popular Group of Industries]irtizashirazi
?
As a copywriter, I had the pleasure of working on this company profile for a group of businesses that each bring something unique to the table. My goal was to capture the essence of the group as a whole while highlighting what sets each company apart. This profile was carefully written to reflect their shared values, vision, and commitment to quality. It¡¯s the result of thoughtful research, collaboration, and a genuine effort to tell their story in a clear and meaningful way.Streamline Success: How Well-Defined SOPs Drive Organizational Efficiency
Streamline Success: How Well-Defined SOPs Drive Organizational EfficiencyRUPAL AGARWAL
?
Confusion, inconsistency, and inefficiency can cripple any organization ¡ª unless clear Standard Operating Procedures (SOPs) are in place. This presentation explores the transformative impact of well-defined SOPs on productivity, quality, employee accountability, and operational consistency. Discover how structured processes can reduce errors, accelerate onboarding, and enable scalable growth. A must-see for managers, team leaders, HR professionals, and business owners.Stone Hill Ready Mix Concrete Bagalur
Stone Hill Ready Mix Concrete Bagalurstonehillrealtyblr
?
Stone Hill Ready Mix Concrete is a trusted provider of high-quality ready-mix concrete solutions, serving construction and infrastructure projects across Bagalur. With a commitment to precision, durability, and customer satisfaction, we specialize in supplying concrete tailored to meet the unique requirements of residential, commercial, and industrial projects.
Vaden Consultancy: Transforming Businesses with Integrated HR, IT, and Cloud ...
Vaden Consultancy: Transforming Businesses with Integrated HR, IT, and Cloud ...Vaden Consultancy
?
At Vaden Consultancy, we specialize in aligning talent, technology, and infrastructure to power business transformation. Our integrated service model brings together end-to-end HR consultancy, custom software development, and cloud infrastructure management ¡ª enabling organizations to scale efficiently, adapt faster, and stay future-ready.
From sourcing top-tier talent and streamlining recruitment through RPO, to building enterprise-grade applications and deploying Microsoft 365, Azure, and Power Platform solutions ¡ª we deliver a seamless experience under one roof. With expert support and strategic insight, we help businesses enhance productivity, reduce operational costs, and drive innovation at every level.
Vaden Consultancy is not just a service provider ¡ª we are your strategic partner for growth in today¡¯s digital-first economy. Integration of Information Security Governance and Corporate Governance
Integration of Information Security Governance and Corporate GovernanceTokyo Security Community
?
Note on Typographical Errors:
A few typographical errors remain in the current version of the paper and are noted below for clarification:
On page 9: "Risk Analysis / Risk Analysis" should read "Risk Analysis / Risk Assessment".
On page 12: "VA: Value at Risk" should be corrected to "VR: Value at Risk".
On page 12: "TOC" should be corrected to "TCO" (Total Cost of Ownership).
Ak?n¨ª pl¨¢n pro chemick? pr?mysl - Ivan Sou?ek
Ak?n¨ª pl¨¢n pro chemick? pr?mysl - Ivan Sou?ekpavelborek
?
Kulat? st?l: CLEAN INDUSTRIAL DEAL ¨C BUDOUCNOST ?ESK? CHEMIE A OCEL??STV? se uskute?nil 18.6.2025 v s¨ªdle HK ?RIndia¡¯s Leading Mining Fleet Management Companies Revolutionizing Mining
India¡¯s Leading Mining Fleet Management Companies Revolutionizing MiningNaaraayani Minerals Pvt.Ltd
?
Ad
BPO Vendor market Selection
- 1. 1VENDOR MARKET ANALYSIS PROCUREMENT OUTSOURCINGSHELL GERMANY, DECEMBER 2009
- 2. INTRODUCTIONOil Market Q408 marked an inflection point*
- 3. Lower oil & gas prices; weak energy demand
- 4. Prudent approach to economic downturn
- 5. Standardization , cost reduction and process optimization is required
- 6. Outsourcing2*Source: Shell Annual Report Q109
- 7. INTRODUCTIONVendor Market BPO services increasing in quality, accuracy, efficiency
- 8. Tradicional BPO market increasing CAGR 24%, $450Bn by 2012*
- 9. Vendors are getting better...market is growing
- 10. Vendors Specialization3*Source: Infosys Market Report, 2009
- 11. AGENDAINTRODUCTIONOBJECTIVES---METHODOLOGYPROCUREMENT OUTSOURCING (PO)GENERAL COMPANY OVERVIEW-WHY TO IMPROVE?BPO ENGAGEMENT SCOPE-MAIN SCENARIOSPO-VENDOR MARKET INSIGHTSFINAL COMMENTS4
- 12. OBJECTIVESADVISORY VENDOR ANALYSIS REPORT5
- 13. PROCUREMENTPO Highlights Procurement processes
- 16. Captive vs. BPO solution6
- 17. COMPANY OVERVIEWDeutsch Shell Holding GmbH Shell Germany AG -> lack of corporate information
- 18. Deutsche Shell Holding GmbHAnnett Buchholz (Shell?Deutschland Oil GmbH?Information und Presse)?...thanks!Manufacturing, transportation and marketing of hydrocarbons
- 19. Revenue 2008: 2,200 mEuro
- 21. SG&A: 110 mEuro *
- 23. COMPANY OVERVIEWSG&A RatioCostSavingsOportunities-> ReachBenchmarks8
- 24. COMPANY OVERVIEWSG&A RatioCostSavingsOportunities-> ReachBenchmarks9
- 25. BPO ENGAGEMENT SCOPEProcurementProcessCosts (PPC)Procurement Process Costs (PPC) are 1.49% of COGS (2008)
- 26. Europe segment Income for 2008 corresponds to 8,809 mEuro, which represent the 33.25% of the total Income of the period for Royal Dutch Shell*.
- 27. Shell operation in Germany will be estimated considering**:
- 28. Revenue 2008: 2,200 mEuro
- 30. SG&A: 110 mEuro **
- 31. ProcurementPers.: 100-120FTEPPC = 0.0149 x 1,800 = 26.82 mEuro*Source: Shell Earnings by Business Segment and Identified Items 2008, Financial reports, shell.com**Informed by communications department of Deutsche Shell Holdings GmbH10
- 32. BPO ENGAGEMENT SCOPEScope*Source: http://logisticstoday.com**Informed by communications department of Deutsche Shell Holdings GmbH***Similar businessesretained FTE11
- 33. BPO ENGAGEMENT SCOPEScope50%SavingsAt least 5 yearsContractScenario12
- 34. VENDOR MARKETMayor Players 2008-2009*AccordingRank Procurement Vendors, Source: The Black book of Outsourcing, Brown-Wilson Group13
- 35. VENDOR MARKETMayor Players 2008-200914
- 36. VENDOR MARKETMayor Players 2008-200915
- 37. VENDOR MARKETMayor Players 2008-200916
- 38. VENDOR MARKETMayor Players 200917
- 39. VENDOR MARKETMayor Players 200918
- 40. VENDOR MARKETMayor Players 20097.5%% of Revenue from POSources: AnnualReports of eachcompany, financialstatements 200819
- 42. VENDOR MARKETMayor Players 20097.5%% of Revenue from POSources: AnnualReports of eachcompany, financialstatements 200821
- 43. VENDOR SELECTION CRITERIAWeightedselection22**Expertise, Culture,language, PO capabilities, SAP
- 45. VENDOR SELECTION CRITERIAWorkplanproposalBasedon Offshoring Instituteapproach24
- 46. FINAL RECOMENDATIONSPO- VendormarketanalysisAnalysis usability
- 48. Expertise, cultural and language fit, market participation
- 50. +25% costssavings as base
- 52. CPI (Country and from Vendor provider)->Negotiation structure25
- 53. ENDThanks!Questions??26How can Companyobjectivesregarding BPO projectaffectthevendorselection?