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Shanida油Nataraja
Shanida油Nataraja油explains油some油concepts油around油how油people油learn,油which油can油help油in油the油design油of油
effective油and油memorable油training油programmes油that油will油nurture油talent.油
Our油brains油are油biosupercomputers.油We油are油hardwired油to油be油able油to油constantly油refine油our油behaviour油
and油thinking,油change油the油way油in油which油we油perceive油and油react油to油our油experiences,油and油regulate油our油
emotions.油油
I油am油passionate油about油the油cognitive油science油behind油learning油and油memory,油and油strive油to油design油
training油programmes油that油use油cognitive油insights油to油make油the油learning油experience油more油impactful,油
memorable油and油efficient.油Whether油this油involves油applying油an油understanding油of油adult油learning油styles油to油
designing油agendas,油or油using油specific油exercises油to油activate油specific油cognitive油processes,油this油approach油
delivers油results油and油promotes油participant油engagement油throughout油the油training油event.油油
This油article油identifies油three油core油concepts油that油shed油some油light油on油how油we油learn油new油things油and油how,油
therefore,油training油programmes油should油be油designed油to油optimise油their油impact.油油
油
Neural油plasticity油
In油1890,油the油renowned油psychologist油William油James油described油humans油as油mere油bundles油of油habits.油He油
suggested油that油all油humans油acquire油behavioural油habits油through油learning油in油early油life,油and油that油these油
habits油automate油behaviour油in油adulthood.油This油means油that油the油majority油of油the油tasks油of油daily油living油油
from油making油a油cup油of油coffee油to油driving油to油work油油are油done油without油thinking.油So油how油do油we油learn油
these油habits?油
The油brain油has油been油designed油to油encode油our油behaviour油as油if油it油were油set油in油stone油油once油we油learn油as油a油
child油to油ride油a油bike,油we油never油forget.油However,油it油has油also油been油designed油to油erase油this油information油
and油replace油it油with油new油behaviour油when油necessary.油Our油brain油is油composed油of油groups油of油
interconnected油brain油cells油or油networks;油each油network油is油involved油in油planning油and油executing油a油
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油
particular油task.油Connections油between油our油brain油cells油can油be油strengthened油or油weakened,油much油like油
the油way油the油volume油on油a油sound油system油can油be油turned油up油or油down油by油moving油the油volume油dial.油油
Within油each油network,油when油brain油cells油frequently油communicate油with油each油other,油the油connections油
between油them油become油strengthened.油It油usually油takes油very油few油repetitions油of油a油task油before油we油start油
to油do油the油task油without油thinking.油The油connections油become油stronger,油so油that油not油only油do油we油complete油
the油task油more油quickly,油but油we油also油do油so油with油minimal油thought油or油effort.油The油wiring油of油our油brain油
takes油on油an油imprint油of油the油task.油Should油a油new油method油be油used油to油perform油the油same油task,油new油brain油
cells油will油be油recruited油and油old油brain油cells油decommissioned,油the油old油imprint油erased油and油a油new油imprint油
formed.油油
This油flexible,油malleable油quality油of油the油brain油is油referred油to油as油neural油or油brain油plasticity.油Every油new油
experience,油every油incoming油stimulus,油brings油about油a油change油in油our油brains油configuration油油our油
hardwiring.油The油plasticity油underlies油learning油and油memory,油and油is油a油key油to油unravelling油some油of油the油
mysteries油of油human油behaviour.油油
油
We can continue to learn new things and adapt our behaviour,
perceptions and emotions even up to the day we die
油
The油myth油that油a油new油habit油can油be油created油in油21油days油has油been油debunked,油and油evidence油from油
researchers油at油University油College油London油suggests油that油it油can油take油between油2油and油8油months油to油
embed油a油new油habit;油however,油the油upshot油of油neural油plasticity油is油that油we油can油continue油to油learn油new油
things油and油adapt油our油behaviour,油perceptions油and油emotions油even油up油to油the油day油we油die.油
Impact油on油how油training油should油be油delivered:油repetition,油repetition,油repetition油is油the油key油to油effective油
training.油Not油only油should油key油concepts油be油presented油repeatedly油in油training油sessions,油in油slightly油
different油ways,油but油it油is油also油important油to油give油participants油the油opportunity油to油put油into油practice油what油
they油have油learned,油so油they油can油fully油embed油the油new油behaviour.油
油
The油cognitive油operators油
In油the油early油21st油century,油the油neuroscientists油Eugene油DAquili油and油Andrew油Newberg油put油forward油the油
theory油that油the油human油mind油was油composed油of油seven油processing油units,油called油cognitive油operators.油
Each油of油these油represents油a油specific油function油of油the油mind油and,油collectively,油they油allow油us油to油interpret油
and油assign油emotional油significance油to油our油experiences.油
The油holistic油operator油produces油the油big油picture,油the油ability油to油see油how油objects油or油experiences油fit油into油
a油wider油context,油such油as油the油architectural油theme油of油a油building.油The油reductionist油operator油allows油us油to油
dissect油problems油or油objects油into油their油component油pieces,油and油analyse油them油in油a油rational,油logical油and油
sequential油fashion.油The油causal油operator油identifies油the油cause油of油a油particular油experience油or油series油of油
events,油and油is油responsible,油at油least油in油part,油for油our油drive油to油understand油why油things油happen.油油
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The油abstractive油operator油generates油abstract油concepts,油such油as油an油orange油and油a油pineapple油are油both油
fruit,油and油allows油us油to油suggest油a油way油in油which油two油pieces油of油information油are油related,油assembling油
these油pieces油of油information油into油a油complete油theory油that油explains油their油relationship.油The油binary油
operator油allows油us油to油make油sense油of油our油world油by油dividing油it油into油pairs油of油opposing油concepts,油such油as油
light/dark,油good/evil油and油inside/outside.油The油quantitative油operator,油as油the油name油suggests,油allows油us油
to油define油objects油in油terms油of油their油quantity.油The油emotional油value油operator油assigns油emotional油
significance油to油a油particular油event.油油
Most油of油us油have油all油seven油of油these油cognitive油operators,油and油there油is油evidence油that油at油least油some油of油
them油are油preprogrammed油into油the油circuitry油of油the油developing油brain:油humans油are油thus油hardwired油to油
perform油these油particular油cognitive油functions油and油thus油derive油meaning油from油our油experiences油within油
the油world.油
油
Training should be designed to trigger the appropriate cognitive
operators
油
Impact油on油how油training油should油be油delivered:油training油should油be油designed油to油trigger油the油appropriate油
cognitive油operators;油the油learner油should油be:油
 Given油information油to油help油them油understand油the油big油picture油of油what油they油are油trying油to油achieve油
 Presented油with油a油process油that油breaks油down油the油task油at油hand油into油easytodigest油chunks油
 Provided油with油an油explanation油of油why油they油are油at油the油training油in油the油first油place油and油why油a油
presented油process油or油tool油works油
 Shown油how油separate油concepts油or油tools油can油be油abstractly油categorised油to油aid油retention,油such油as油a油
mnemonic油device油to油remember油a油series油of油process油steps油油油
 Given油lists油that油detail油positive油and油negative油attributes,油dos油and油donts,油things油to油remember油and油
things油to油avoid油油
 Provided油with油the油means油of油measuring油or油quantifying油performance,油impact油of油training油and油
successful油implementation油of油tools油and油strategies油
 And,油most油importantly,油emotionally油engaged油in油the油training油process油and油having油fun,油as油you油are油
more油likely油to油remember油training油that油you油have油enjoyed.油
油
The油power油of油intention油and油attention油
Intention油is油the油conscious油will油to油behave油in油a油particular油way油and油attention油is油the油conscious油focusing油
of油awareness油in油order油to油perform油the油intended油behaviour.油油
Intention油油
The油fundamental油principle油of油any油training油is油that油the油person油receiving油the油training油must油want油to油be油
there,油and油must油recognise油that油there油is油a油need油for油them油to油work油on油specific油skills油or油expand油their油
knowledge油base油on油a油particular油topic.油This油is油easy油if油the油training油is油voluntary,油of油course,油but油in油many油
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油
cases油individuals油may油have油been油encouraged油to油attend油training油by油their油managers油or油other油work油
colleagues油and油therefore油may油not油intrinsically油see油the油need.油油
This油can油be油addressed油in油two油main油ways:油first,油it油is油recommended油that油participants油are油asked油to油think油
about油what油they油are油hoping油to油gain油from油the油training油before油the油session,油so油that油personal油learning油
objectives油can油be油developed;油second,油each油element油of油a油training油session油should油be油clearly油linked油
with油specific油learning油objectives,油so油participants油are油clear油when油their油personal油learning油needs油are油
going油to油be油addressed.油
Attention油
Attention油and油awareness油can油be油considered油to油be油tightly油linked:油one油is油aware油of油what油one油is油
attentive油to.油Brain油cells油in油an油area油of油the油brain油called油the油thalamus油are油thought油to油focus油our油
attention,油in油much油the油same油way油as油we油might油use油a油searchlight油on油a油dark油night.油As油we油shine油the油
beam油of油light油on油one油object油or油another,油we油become油aware油of油each油of油these油objects油in油turn.油If油
attention油is油combined油with油intention,油this油scan油of油the油environment油might油prompt油us油to油walk油over油
and油examine油one油of油the油objects油or,油during油a油training油session,油it油leads油to油sustained油attention,油even油in油
the油presence油of油distractions.油Sustaining油attention油is油dependent油on油a油number油of油different油factors,油
including:油
Variety油油
Mixing油plenaries油with油breakout油group油sessions油of油a油more油practical油nature,油such油as油Q&A油sessions油with油
key油speakers,油discussion油forums油in油which油to油share油knowledge油and油best油practices,油and油interactive油
features油油such油as油electronic油voting油or油talkinghead油videos油油is油recommended.油Not油only油do油these油
different油formats油help油embed油learning油into油individuals油with油different油adult油learning油styles,油but油it油also油
means油that油participants油remain油engaged,油and油contribute油to油the油learning油process,油instead油of油merely油
being油a油receptacle油for油push油communications.油油油
Taking油a油break油油
On油average,油people油can油sustain油attention油effectively油for油20油minutes,油after油which油they油become油
distracted油or油restless.油Although油it油is油often油tempting油to油pack油a油lot油of油content油into油a油training油agenda,油
this油is油counterproductive.油Encouraging油attendees油to油get油up油and油network油with油other油participants油over油
a油coffee油will油mean油they油approach油the油next油session油with油increased油focus油and油enthusiasm.油油
Impact油on油how油training油should油be油delivered:油dont油assume油that油just油because油someone油is油in油a油
training油session,油they油want油to油be油there油or油they油see油the油value油of油the油training;油tailoring油content油to油
meet油a油participants油individual油learning油objectives,油as油assessed油through油a油pretraining油survey,油
grabbing油attention油from油the油outset油and油holding油that油attention油by油delivering油content油through油
different油formats,油is油essential油for油an油impactful油training油session.油
油

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