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Coca-Cola > Brand Case Study



              Coca-Cola
              A Brand Case Study
              2008
Coca-Cola > Brand Case Study

Contents

The Coca-Cola Brand:           control functions:
Worlds Top Brand                      play movie
Corporate History
Brand Values                           TV - media

Campaign Evolution
                                       radio - media
Current Global Big Idea
The Coke Side Of Life                  press
Integrated Global Campaign
                                       poster / billboard
Local Market Activation
The Key Campaign                       www
Happiness Factory
Spaces & Sponsorships                  online ad

Sport                                  Non-traditional-media
Music
Key Coca-Cola Trends                   further documents

Consumer-led
Connected
                               Please click on all images with a
CSR & Ethics                   control function icon (above) to
                               play creative or hyperlink to
Entertainer                    website.
Appendix:                      This reports is best viewed online

Sources, Credits & Contacts
Coca-Cola > Brand Case Study

The Worlds Number One Brand

Coca-Cola Remains At The Pinnacle Of Global Brand Recognition:
Achieved via product innovation and advertising/marketing leadership

Unrivalled Contemporary Consumer Understanding:
Being in step with consumer trends, changing lifestyles and the ability to
anticipate what lies ahead  this is the hallmark of Coca-Colas success

Enduring Brand Values:
A unique and engaging world view that revolves around optimism,
togetherness and authenticity  the brand stands for a lifestyle that brings
all people together with an uplifting promise of better times and endless
possibilities

Stands The Test Of Time:
These values ensure Coke is as relevant and appealing to todays generation
as it has always been and underpins fierce consumer loyalty, affection & love

Iconic Status, Cultural Power & Unifying Global Appeal:
A Coke is a Coke and no amount of money can get you a better Coke than the
one the bum on the corner is drinkingLiz Taylor knows it, The President
knows it, the bum knows it and you know it. Andy Warhol
Coca-Cola > Brand Case Study

The Brand > History

1886 - 1892: Debuts in Atlanta at Jacobs Pharmacy Soda Fountain (5c per glass)
1893 - 1904: Transforms from invention into a business - taster coupons, branded
clocks, urns, calendars - music hall star Hilda Clark is first celebrity spokesperson
1905 - 1918: Coca-Cola goes overseas and, as rivals appear, focuses on authenticity
(demand the genuine/accept no substitutes) and develops iconic real coke bottle
1919 - 1940: Marketing genius Robert Woodruff led global brand expansion: Coke
begins association with Olympics in 1928 and easy-to-drink innovations arrive (eg six-
pack & open top cooler) to put Coke at centre of people's lives
1941  1959: Expands to 120 markets, partly driven by links with US army in WWII. Put
within arms reach of desire and becomes part of optimistic/fun/prosperous US lifestyle
1960  1981: Flavour expansion (Fanta, Sprite, TAB, Fresca) and acquisition of Minute
Maid in 1960. Advertising came into its own in 1970s (brand connected to fun, friends &
good times  intl. appeal embodied by1971 TVC I'd Like to Buy the World a Coke.)
1982  1989: Intelligent risk taking phase: bottling combined & split into new business,
Diet Coke introduced, followed by controversial New Coke formula (taste tests were
positive, but real world emotional bonds made it worst marketing initiative ever)
1990  1999: More global expansion. Tighter sports connections (eg Olympics, FIFA
World Cup, Rugby World Cup & NBA) & Powerade. Always Coca-Cola debuts in 1993
2000  Now: More than 1.4 billion drinks sold each day and when people choose a
Coca-Cola brand the Company wants that choice to be exciting and satisfying, every
single time  so introduces the present global The Coke side of life platform
Coca-Cola > Brand Case Study

The Brand > Values



    Authentic                    Optimistic          Lifestyle
   The Original                       Fun            Part Of Life
  The Real Thing                  Friendship         US Lifestyle
     Genuine                      Good Time           Everyday
  No Substitutes                  Prosperous        Always There
    Satisfying                     Exciting        In Arms Reach



                                   Global
                       Nationality / Ethnicity / Sex / Age
Coca-Cola > Brand Case Study

The Brand > Global Umbrella Campaign Evolution


Buy The World                  Always Coca-      The Coke Side
   A Coke                          Cola             Of Life




              1971                  1993           2000 - Now
Coca-Cola > Brand Case Study




                               Umbrella Global Initiative:
                                The Coke Side Of Life
Coca-Cola > Brand Case Study

Umbrella Concept > Current Global Big Idea > The Coke Side of Life




Launched In 2006, This Remains Current Global Umbrella Initiative:
Revolves around Cokes classic brand values, yet presented in a different way
Coca-Cola > Brand Case Study

The Coke Side Of Life

Why Change?
Remains worlds most valuable brand at $67bn
Pre 2006 marcoms too based around sub brands
Lost focus on core brand role and values
Roster agency work was creatively patchy

The Brief:
Conceived by Wieden & Kennedy Amsterdam
Focus on and reinvigorate main Coke brand
Simple strategy getting back to Coke's roots
Refocus on values that made Coke world's No1 brand
Focus on creative excellence

Nick Liddell - Interbrand, Brand Valuation Director:
"For a long time global work was disappointing. The
polar bears and 'holidays are coming' ads are only really
memorable cos of this. This is an incredibly positive
move, and Coke's fearlessness in pushing for highly
creative work is commendable. Focusing on the variants
made the company look a little less self-confident.
Refocusing on the main brand makes it appear fresh,
exciting and confident.
Coca-Cola > Brand Case Study

The Coke Side Of Life

The Campaign:
The creative has a 70s feel
Positions the brand as "happiness
Broke in 199 countries
360 degree integrated

Media & Targeting:
TV  primarily targeted adults
Digital  primarily targeting teens
Experiential  primarily promoting energy drinks

Reach:
Rolled out coherently and consistently globally
Launched with same international creative globally
Subsequently tools and brand book adapted for
local market activity sponsorship

Mary Minnick, Cokes Head of Global Marketing:
The company is creating an integrated campaign
that would focus on selling both the value of Coke,
the product, as well as Coke, the brand.
Coca-Cola > Brand Case Study




                                   Coke Side Of Life 
                               Flagship Global Campaign
                                The Happiness Factory
Coca-Cola > Brand Case Study

The Coke Side of Life > Global > Happiness Factory




              USA                    Turkey                     Russia




            Mexico                   Taiwan                      China
Coke Side Of Life Spearheaded & Expressed Via Happiness Factory Initiative:
Global Cinema, TV & Viral Release (+ Making Of Ad)  consistent & coherent
Localised only via language and ethnicity of initial male actor
Coca-Cola > Brand Case Study

The Coke Side of Life > Global > Happiness Factory > Press & Online




          Italy                Italy      Malaysia               France




Happiness Factory:
Supported by a range of online and press work
Coca-Cola > Brand Case Study

The Coke Side of Life > Global > Happiness Factory > Viral & Microsite




New World Of Coke - Documentary:
Happiness factory was accompanied by a documentary-style viral & microsite
Coca-Cola > Brand Case Study




                               Sponsorships and Spaces
Coca-Cola > Brand Case Study

Spaces & Sponsorships > Macro Spaces



          Sport                                         Music
    Olympics                         In all its      MyCoke Music
                                sponsorships and
 FIFA & UEFA &                  co-branded tie-ins       iTunes
    Domestic                     CC demonstrate:     Rock N Coke
    Football                                         American Idol
                                   Active brand
  Rugby World                      participation
                                                      Jazz Festival
      Cup                      Genuine investment      B-Estival
  NBA & NCAA                    Address consumer
                                     interests
   Superbowl
     Nascar
Coca-Cola > Brand Case Study

Spaces & Sponsorships > Sport
Coca-Cola > Brand Case Study

Spaces & Sponsorships > Sport


                                Coca-Cola Beijing 2008 sponsorship - Campaign Summary:
                                     60 second animated TV spot created by Wieden &
                                     Kennedy Amsterdam
                                     Part of the wider global Live Olympic on the Coke Side
                                     of Life campaign to support the brands sponsorship of
                                     the Beijing 2008 Olympic Games
                                     The execution was aired in the USA to celebrate the
                                     opening of the Birds Nest Olympic Stadium
                                     By focusing on the spectacular arena, which a globally
                                     recognised icon of the entire Games and of Chinas
                                     dedication to the event, this allowed consumers to make
                                     clear links with the Games
                                     The spot follows animated creatures (in black, yellow,
                                     blue, red and green to represent the five Olympic rings,
                                     ensuring the event remains subtly in viewers conscious)
                                     on a quest to collect drinking straws (a nice Coke relevant
                                     symbol) from various parts of the world, emphasising the
                                     Olympics ability to unite athletes and sports fans from
                                     around the world
                                     Their paths converge in Beijing, where they construct a
                                     red and white birds nest of their own while watching the
                                     opening ceremony over the city
                                     The spot adopts Coca-Colas strong optimistic tone and
                                     was relevant to a both genders and all age groups
                                     It allowed the brand to make a clear association with the
                                     Olympics in a fun, entertaining way
Coca-Cola > Brand Case Study

Spaces & Sponsorships > Music
Coca-Cola > Brand Case Study

Spaces & Sponsorships > Music


  Apple iTunes Partnership - Campaign Summary:
       Coca-Cola partnered with Apples iTunes to launch
       Europes biggest music promotion ever, a four-month on-
       pack promotion spanning across 17 European countries
       Songs from the iTunes Store (www.itunes.com) were
       given away for free in over 2 billion promotional packs of
       Coca-Cola, Diet Coke and Coke Zero
       The promotion also gave customers the chance to win
       iPods and attend some of the 100-plus Coke and iTunes
       sponsored summer concerts across Europe
       A special live performance from Faithless, who also
       recorded an exclusive track for Coke and iTunes and
       collaborated with designers Paranoid on a limited-edition,
       aluminium Coke bottle, launched the promotion at Cannes
       Film Festival
       Chris R. Burggraeve, group marketing director for the
       European Union Group said: "Coke+iTunes aims to
       reinvent the ways young people create, listen to, and
       experience music every day. Thanks to Coke+iTunes,
       European youth will enjoy this Summer 2007 the biggest
       pan European music experience ever. And what better
       way to build bridges among European cultures than
       through music?"
       The Coke and iTunes summer concerts saw big name
       headline acts playing with newer acts from Coca-Cola's
       grassroots programme that allows undiscovered artists to
       upload their music on Coke's website
       (www.coke.com/music ). All of the concerts were recorded
       and made available as downloads and podcasts
       exclusively on iTunes
Coca-Cola > Brand CaseAnalyst  Lucy Wright / Director - Jeremy Edwards
      Credits: Lead Study
     Contact details: Xtreme Insight, Xtreme Information, 45 Fouberts Place,
     London W1F 7QH. Telephone +44 (0)20 7575 1905. Fax +44 (0)20 7575 1809.
     Email jeremy.edwards@xtremeinformation.com Website www.xtremeinformation.com

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brandreview

  • 1. Coca-Cola > Brand Case Study Coca-Cola A Brand Case Study 2008
  • 2. Coca-Cola > Brand Case Study Contents The Coca-Cola Brand: control functions: Worlds Top Brand play movie Corporate History Brand Values TV - media Campaign Evolution radio - media Current Global Big Idea The Coke Side Of Life press Integrated Global Campaign poster / billboard Local Market Activation The Key Campaign www Happiness Factory Spaces & Sponsorships online ad Sport Non-traditional-media Music Key Coca-Cola Trends further documents Consumer-led Connected Please click on all images with a CSR & Ethics control function icon (above) to play creative or hyperlink to Entertainer website. Appendix: This reports is best viewed online Sources, Credits & Contacts
  • 3. Coca-Cola > Brand Case Study The Worlds Number One Brand Coca-Cola Remains At The Pinnacle Of Global Brand Recognition: Achieved via product innovation and advertising/marketing leadership Unrivalled Contemporary Consumer Understanding: Being in step with consumer trends, changing lifestyles and the ability to anticipate what lies ahead this is the hallmark of Coca-Colas success Enduring Brand Values: A unique and engaging world view that revolves around optimism, togetherness and authenticity the brand stands for a lifestyle that brings all people together with an uplifting promise of better times and endless possibilities Stands The Test Of Time: These values ensure Coke is as relevant and appealing to todays generation as it has always been and underpins fierce consumer loyalty, affection & love Iconic Status, Cultural Power & Unifying Global Appeal: A Coke is a Coke and no amount of money can get you a better Coke than the one the bum on the corner is drinkingLiz Taylor knows it, The President knows it, the bum knows it and you know it. Andy Warhol
  • 4. Coca-Cola > Brand Case Study The Brand > History 1886 - 1892: Debuts in Atlanta at Jacobs Pharmacy Soda Fountain (5c per glass) 1893 - 1904: Transforms from invention into a business - taster coupons, branded clocks, urns, calendars - music hall star Hilda Clark is first celebrity spokesperson 1905 - 1918: Coca-Cola goes overseas and, as rivals appear, focuses on authenticity (demand the genuine/accept no substitutes) and develops iconic real coke bottle 1919 - 1940: Marketing genius Robert Woodruff led global brand expansion: Coke begins association with Olympics in 1928 and easy-to-drink innovations arrive (eg six- pack & open top cooler) to put Coke at centre of people's lives 1941 1959: Expands to 120 markets, partly driven by links with US army in WWII. Put within arms reach of desire and becomes part of optimistic/fun/prosperous US lifestyle 1960 1981: Flavour expansion (Fanta, Sprite, TAB, Fresca) and acquisition of Minute Maid in 1960. Advertising came into its own in 1970s (brand connected to fun, friends & good times intl. appeal embodied by1971 TVC I'd Like to Buy the World a Coke.) 1982 1989: Intelligent risk taking phase: bottling combined & split into new business, Diet Coke introduced, followed by controversial New Coke formula (taste tests were positive, but real world emotional bonds made it worst marketing initiative ever) 1990 1999: More global expansion. Tighter sports connections (eg Olympics, FIFA World Cup, Rugby World Cup & NBA) & Powerade. Always Coca-Cola debuts in 1993 2000 Now: More than 1.4 billion drinks sold each day and when people choose a Coca-Cola brand the Company wants that choice to be exciting and satisfying, every single time so introduces the present global The Coke side of life platform
  • 5. Coca-Cola > Brand Case Study The Brand > Values Authentic Optimistic Lifestyle The Original Fun Part Of Life The Real Thing Friendship US Lifestyle Genuine Good Time Everyday No Substitutes Prosperous Always There Satisfying Exciting In Arms Reach Global Nationality / Ethnicity / Sex / Age
  • 6. Coca-Cola > Brand Case Study The Brand > Global Umbrella Campaign Evolution Buy The World Always Coca- The Coke Side A Coke Cola Of Life 1971 1993 2000 - Now
  • 7. Coca-Cola > Brand Case Study Umbrella Global Initiative: The Coke Side Of Life
  • 8. Coca-Cola > Brand Case Study Umbrella Concept > Current Global Big Idea > The Coke Side of Life Launched In 2006, This Remains Current Global Umbrella Initiative: Revolves around Cokes classic brand values, yet presented in a different way
  • 9. Coca-Cola > Brand Case Study The Coke Side Of Life Why Change? Remains worlds most valuable brand at $67bn Pre 2006 marcoms too based around sub brands Lost focus on core brand role and values Roster agency work was creatively patchy The Brief: Conceived by Wieden & Kennedy Amsterdam Focus on and reinvigorate main Coke brand Simple strategy getting back to Coke's roots Refocus on values that made Coke world's No1 brand Focus on creative excellence Nick Liddell - Interbrand, Brand Valuation Director: "For a long time global work was disappointing. The polar bears and 'holidays are coming' ads are only really memorable cos of this. This is an incredibly positive move, and Coke's fearlessness in pushing for highly creative work is commendable. Focusing on the variants made the company look a little less self-confident. Refocusing on the main brand makes it appear fresh, exciting and confident.
  • 10. Coca-Cola > Brand Case Study The Coke Side Of Life The Campaign: The creative has a 70s feel Positions the brand as "happiness Broke in 199 countries 360 degree integrated Media & Targeting: TV primarily targeted adults Digital primarily targeting teens Experiential primarily promoting energy drinks Reach: Rolled out coherently and consistently globally Launched with same international creative globally Subsequently tools and brand book adapted for local market activity sponsorship Mary Minnick, Cokes Head of Global Marketing: The company is creating an integrated campaign that would focus on selling both the value of Coke, the product, as well as Coke, the brand.
  • 11. Coca-Cola > Brand Case Study Coke Side Of Life Flagship Global Campaign The Happiness Factory
  • 12. Coca-Cola > Brand Case Study The Coke Side of Life > Global > Happiness Factory USA Turkey Russia Mexico Taiwan China Coke Side Of Life Spearheaded & Expressed Via Happiness Factory Initiative: Global Cinema, TV & Viral Release (+ Making Of Ad) consistent & coherent Localised only via language and ethnicity of initial male actor
  • 13. Coca-Cola > Brand Case Study The Coke Side of Life > Global > Happiness Factory > Press & Online Italy Italy Malaysia France Happiness Factory: Supported by a range of online and press work
  • 14. Coca-Cola > Brand Case Study The Coke Side of Life > Global > Happiness Factory > Viral & Microsite New World Of Coke - Documentary: Happiness factory was accompanied by a documentary-style viral & microsite
  • 15. Coca-Cola > Brand Case Study Sponsorships and Spaces
  • 16. Coca-Cola > Brand Case Study Spaces & Sponsorships > Macro Spaces Sport Music Olympics In all its MyCoke Music sponsorships and FIFA & UEFA & co-branded tie-ins iTunes Domestic CC demonstrate: Rock N Coke Football American Idol Active brand Rugby World participation Jazz Festival Cup Genuine investment B-Estival NBA & NCAA Address consumer interests Superbowl Nascar
  • 17. Coca-Cola > Brand Case Study Spaces & Sponsorships > Sport
  • 18. Coca-Cola > Brand Case Study Spaces & Sponsorships > Sport Coca-Cola Beijing 2008 sponsorship - Campaign Summary: 60 second animated TV spot created by Wieden & Kennedy Amsterdam Part of the wider global Live Olympic on the Coke Side of Life campaign to support the brands sponsorship of the Beijing 2008 Olympic Games The execution was aired in the USA to celebrate the opening of the Birds Nest Olympic Stadium By focusing on the spectacular arena, which a globally recognised icon of the entire Games and of Chinas dedication to the event, this allowed consumers to make clear links with the Games The spot follows animated creatures (in black, yellow, blue, red and green to represent the five Olympic rings, ensuring the event remains subtly in viewers conscious) on a quest to collect drinking straws (a nice Coke relevant symbol) from various parts of the world, emphasising the Olympics ability to unite athletes and sports fans from around the world Their paths converge in Beijing, where they construct a red and white birds nest of their own while watching the opening ceremony over the city The spot adopts Coca-Colas strong optimistic tone and was relevant to a both genders and all age groups It allowed the brand to make a clear association with the Olympics in a fun, entertaining way
  • 19. Coca-Cola > Brand Case Study Spaces & Sponsorships > Music
  • 20. Coca-Cola > Brand Case Study Spaces & Sponsorships > Music Apple iTunes Partnership - Campaign Summary: Coca-Cola partnered with Apples iTunes to launch Europes biggest music promotion ever, a four-month on- pack promotion spanning across 17 European countries Songs from the iTunes Store (www.itunes.com) were given away for free in over 2 billion promotional packs of Coca-Cola, Diet Coke and Coke Zero The promotion also gave customers the chance to win iPods and attend some of the 100-plus Coke and iTunes sponsored summer concerts across Europe A special live performance from Faithless, who also recorded an exclusive track for Coke and iTunes and collaborated with designers Paranoid on a limited-edition, aluminium Coke bottle, launched the promotion at Cannes Film Festival Chris R. Burggraeve, group marketing director for the European Union Group said: "Coke+iTunes aims to reinvent the ways young people create, listen to, and experience music every day. Thanks to Coke+iTunes, European youth will enjoy this Summer 2007 the biggest pan European music experience ever. And what better way to build bridges among European cultures than through music?" The Coke and iTunes summer concerts saw big name headline acts playing with newer acts from Coca-Cola's grassroots programme that allows undiscovered artists to upload their music on Coke's website (www.coke.com/music ). All of the concerts were recorded and made available as downloads and podcasts exclusively on iTunes
  • 21. Coca-Cola > Brand CaseAnalyst Lucy Wright / Director - Jeremy Edwards Credits: Lead Study Contact details: Xtreme Insight, Xtreme Information, 45 Fouberts Place, London W1F 7QH. Telephone +44 (0)20 7575 1905. Fax +44 (0)20 7575 1809. Email jeremy.edwards@xtremeinformation.com Website www.xtremeinformation.com