Brian Delaney- Resume
- 1. Brian Delaney Address Unit 1/29 Clyde Street Oakleigh Vic 3166 Mobile 0418 584 736 E-mail brian.delaney@live.com E M P L O Y M E N T E X P E R I E N C E Storeperson / Delivery Driver | PLANERA PTY LTD March 2010 – Current ? Reporting to the supervisor ? Picking and packing customer orders ? Prepare items for dispatch ? Load, position and secure goods for transport ? Load trucks both manually and with the forklift ? Receive inwards goods ? Transfer goods received into the assigned locations ? Maintain a clean and tidy work area, products and machines ? Adhere to the Occupational Health & Safety rules and regulations ? Conduct preventative maintenance checks on the truck prior to operation ? Delivery of goods to customers using a heavy rigid truck with capacity of 6 tonne ? Planning the most efficient routes and order of deliveries ? Excellent time management in delivering within the scheduled time frames ? Excellent knowledge of Melbourne roads and suburbs ? Unload truck at delivery destination ? Assist the installer with the installation of goods and any other requirements ? High level of interpersonal skills in liaising with clients, all levels of management and staff Morning Manager | EAST OAKLEIGH NEWSAGENCY July 2007 – March 2010 ? Reporting to the owner ? Sort paper and magazines in delivery order for drivers
- 2. ? Ensure business owners receive newspapers early to maximise store sales ? Offer exceptional customer service ? Sales of tattslotto tickets, magazines, stationary, lollies, cigarettes etc. ? Maintain a large volume of customer accounts and sub-agents ? Check received goods against the invoices ? Collate and return old newspapers/magazines & update supplier accounts ? Monitor stock levels and reorder depleting stock for replenishment ? Manage teams of up to 8 retail assistant and delivery drivers ? Provide leadership by establishing clear expectations and demonstrating high standards of work practices ? Plan and coordinate the work to ensure smooth operation ? Delegate tasks to employees whilst supervising and overseeing their work ? Monitor performance on a daily basis to ensure objectives are achieved ? Train and develop the skills of new staff on daily store operations ? Establish, maintain and promote high standards of customer service Charter & Route Service Bus Driver | DRIVER BUS LINES January 2004 – June 2007 ? Reporting to the operation manger ? Driver charter and route service buses with capacity of up to 73 passengers ? Issue tickets and collect payment ? Reconcile bus takings at the end of the shift ? Inspect the vehicle and perform preventative maintenance checks prior to operation ? Ensure buses are clean and presentable for service ? Maintain a high standard of customer service ? Closely follow the fixed timetable ? Communicate with management and route supervisors via 2 way radio ? High level of interpersonal skills in liaising appropriately and professionally with members of the public ? Drive responsible to ensure the safety of passengers and pedestrians Page 2
- 3. ? Diffuse aggressive behaviour of persons on board the bus Q U A L I F I C A T I O N 2012 | WISEMAN INSTITUTE OF APPLIED LEARNING Diploma in Competitive Manufacturing L I C E N C E S Forklift License HC Truck Licence S E C O N D A R Y E D U C A T I O N 1982 | CHRISTIAN BROTHERS COLLEGE EAST ST KILDA Completed Year 12 R E F E R E E S Greg Lewis Supervisor Planera Pty Ltd Ph 0425 779 763 Zoran Flagenic Leading Hand Planera Pty Ltd Ph 0425 779 768 Page 3
- 4. Jeff Costello East Oakleigh Newsagency Manager Ph 0430 231 155 Page 4