BrightVacation is an online platform that allows tourists to plan and book outdoor activities, transportation, and tickets for vacations. It aims to solve the problem of tourists struggling to find and book these services by providing a comprehensive activities catalog. The business model involves earning commissions from activity vendors for bookings and from affiliates for shared customers. The goal is to become the leading global platform for planning and booking vacation activities.
2. AGENDA
Executive Summary
Target Audience
Problem to be solved
Market Potential
Positioning
Competitive Market
Business Model
Promotion
Further Development
3. EXECUTIVE SUMMARY
BrightVacation is a concierge service which works as online travel agency
(like booking.com) for outdoors vacations.
ACTIVITY PROVIDERS TO:!
Attract new customers in a
cost-effective way
Boost Tourists recognition
and overall Tourists service
HELPS TOURISTS TO:!
Book vacation activities /
transportation / tickets
Fill vacation calendar and
have a plan prior arrival
Estimate the budget
4. TARGET AUDIENCE
TOURISTS!
For those who plan to have a vacation
!
VENDORS!
For those who render a direct tourist service
!
AFFILIATES!
For those who promotes us with its audience or uses access to
our audience (Tourists) for commercial purposes
5. TARGET AUDIENCE
40%
OTA market share
(40% of tourists use OTA to
book hotel nowadays)
TOURISTS
G1 - Generation 1 (Traditional channels): Telephone, fax, letter, travel agency, etc.
G2 - Generation 2 (online direct channels): e-mail, booking on the property website
G3 - Generation 3 (new online intermediaries): OTA, social networks
Source:Schegg & Scaglione (2014). Substitution effects across hotel distribution channels. ENTER 2014
6. TARGET AUDIENCE
VENDORS
Skiing facilities and
equipment rental
Thermal bathes and other
swimming & health facilities
Excursions / rafting /
paragliding
Skiing / tracking / mountain
bike guided tours
ACTIVITY PROVIDERS !
IN AUSTRIA*
SUMMER
4350
Local
950
Regional
18
Global
WINTER
3140
Local
720
Regional
15
Global
TOP 5 !
IN TERMS OF SALES
+ TRANSPORTATION &
LOGISTIC COMPANIES
Airport / Activities /
Excursion Transfer
Rent-a-cars
+ TICKETS
* Austria is a starting point for the service
7. TARGET AUDIENCE
AFFILIATES*
>20K
Hotels and Accommodations
(15825 already on booking.com)
Online Travel Agencies
booking.com hotel.de hrs.com
+
TripAdvisor.com
1064
Restaurants and Bars
(just on TripAdvisor.com)
* Austria is a starting point for the service
8. PROBLEM TO BE SOLVED
Tourists visit activities occasionally, 束if theyre lucky損:
Scattered incomplete
information about activities
Tourists spend too much
time to find information
or dont spend it at all
Communication breakdown
between Suppliers and Tourists
Barrier to contact Supplier to
clarify operation time/price
and book activity
RESULT: INSIPID VACATION
9. MARKET POTENTIAL
916,5 B(1) 137,5 B
Tourism Expenditure in Europe*
(inbound and domestic tourism)
Others
Tour Operators
Transportation
Activities
87,9 B
9,6%
146,64 B
16%
269,45 B
29,4%
171,39 B
18,7%
82,49 B
9%
239,21 B
26,1%
Restaurants and Cafes Accommodations
Total Addressable Market
(activities, rental, non-air transportation: 15%)
55 B
0,44 B
Served Available Market
(Online Travel Agency (2) vs. other channels: 40%)
Target Market
(Market Share: 10%, Average OTA commission: 8%)
*Europe is a first target for the service. Global expansion to be calculated on the next phases
Source: (1) Tourism Satellite Accounts - Eurostat - Europe, 2013
(2) Schegg & Scaglione (2014). Substitution effects across hotel distribution channels. ENTER 2014
10. POSITIONING
FOR TOURISTS
PLAN EASILY YOUR
VACATION CALENDAR
BASED ON:!
Comprehensive activities catalog and
localized content
Tourists scores and reviews
Full information: price, operation
time, duration
BOOK ACTIVITIES TO:!
Guaranty available space and price
Avoid contacting with different
suppliers: different languages,
multinational calls
Get rewards from partners
GET BRIGHT
VACATION WITH:!
Prepared plan prior arrival, incl.
all necessary information like
maps, guides and vouchers
Estimated budget
11. POSITIONING
FOR VENDORS
IMPROVED MANAGEABILITY
AND TOURISTS SERVICE:!
Occupancy management and real-time
availability
Tourists management: additional social and
statistics information
Feedback and claim management
Online statistics and transparent reporting
IMPROVED PRESENCE:!
Online presence in the activity catalog
Event management, PR-support and
SMS Distribution
Fully managed online presence (SEO,
social media, mobile, online strategy)
12. COMPETITIVE MARKET
ANALOGUES:!
viator.com (1995, 15k options, 1k locations,
150 countries)*
getyourguide.com (17,3k options, 1,7k
locations, 109 countries)*
city-discovery.com (France, 6k options, 110
countries)*
zozi.com (US, 220 option, mostly US and 25
countries)
kijubi.com (US, ?, 613 cities, 92 countries)
BRIGHT VACATION IS
CONCENTRATED ON:!
Comprehensive Activity Catalog
Direct Vendor Relationships
Own content
User Experience
Source: Top sites for booking tours, http://www.bbc.com/travel/blog/20130124-top-sites-for-booking-tours
13. BUSINESS MODEL
VENDORS:!
Commission based on service price
Additional commission for:
premium listing
event management, PR-support
and SMS Distribution
TOURISTS:!
No booking fees
AFFILIATES: !
Shared commission
Coupons/Points for Tourists
Paid campaigns
14. PROMOTION
WEB, SOCIAL, APPS!
Search Engine Optimization
Facebook Mobile Ads
Social Media Marketing
App Store Optimization
TRIPADVISOR.COM!
BOOKING.COM,!
HOTEL.DE & HRS.COM!
束Powered by BrightVacation損 widget
In-束confirmation letters損 advertisement
Advertisement 束Going to Bad Gastein? Plan
your vacation!損
AFFILIATES!
Activities booking widget for affiliates
website and WiFi landing page
15. FURTHER DEVELOPMENT
CROSS-SELL OF PRODUCTS
WORLDWIDE COVERAGE
MAXIMUM BREADTH OF
ACTIVITY CATEGORIES
AFFILIATION WITH HOTELS,
FLIGHTS AND OTHER
TOURIST SERVICE
PROVIDERS