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BRIGHT VACATION 
Activities Planning Tool 
Bad Gastein, Austria 
息 Video by Shelby Meinzer 
PRESS SPACE
AGENDA 
Executive Summary 
Target Audience 
Problem to be solved 
Market Potential 
Positioning 
Competitive Market 
Business Model 
Promotion 
Further Development
EXECUTIVE SUMMARY 
BrightVacation is a concierge service which works as online travel agency 
(like booking.com) for outdoors vacations. 
ACTIVITY PROVIDERS TO:! 
Attract new customers in a 
cost-effective way 
Boost Tourists recognition 
and overall Tourists service 
HELPS TOURISTS TO:! 
Book vacation activities / 
transportation / tickets 
Fill vacation calendar and 
have a plan prior arrival 
Estimate the budget
TARGET AUDIENCE 
TOURISTS! 
For those who plan to have a vacation 
! 
VENDORS! 
For those who render a direct tourist service 
! 
AFFILIATES! 
For those who promotes us with its audience or uses access to 
our audience (Tourists) for commercial purposes
TARGET AUDIENCE 
40% 
OTA market share 
(40% of tourists use OTA to 
book hotel nowadays) 
TOURISTS 
G1 - Generation 1 (Traditional channels): Telephone, fax, letter, travel agency, etc. 
G2 - Generation 2 (online direct channels): e-mail, booking on the property website 
G3 - Generation 3 (new online intermediaries): OTA, social networks 
Source:Schegg & Scaglione (2014). Substitution effects across hotel distribution channels. ENTER 2014
TARGET AUDIENCE 
VENDORS 
Skiing facilities and 
equipment rental 
Thermal bathes and other 
swimming & health facilities 
Excursions / rafting / 
paragliding 
Skiing / tracking / mountain 
bike guided tours 
ACTIVITY PROVIDERS ! 
IN AUSTRIA* 
SUMMER 
4350 
Local 
950 
Regional 
18 
Global 
WINTER 
3140 
Local 
720 
Regional 
15 
Global 
TOP 5 ! 
IN TERMS OF SALES 
+ TRANSPORTATION & 
LOGISTIC COMPANIES 
Airport / Activities / 
Excursion Transfer 
Rent-a-cars 
+ TICKETS 
* Austria is a starting point for the service
TARGET AUDIENCE 
AFFILIATES* 
>20K 
Hotels and Accommodations 
(15825 already on booking.com) 
Online Travel Agencies 
booking.com hotel.de hrs.com 
+ 
TripAdvisor.com 
1064 
Restaurants and Bars 
(just on TripAdvisor.com) 
* Austria is a starting point for the service
PROBLEM TO BE SOLVED 
Tourists visit activities occasionally, 束if theyre lucky損: 
Scattered incomplete 
information about activities 
Tourists spend too much 
time to find information 
or dont spend it at all 
Communication breakdown 
between Suppliers and Tourists 
Barrier to contact Supplier to 
clarify operation time/price 
and book activity 
RESULT: INSIPID VACATION
MARKET POTENTIAL 
916,5 B(1) 137,5 B 
Tourism Expenditure in Europe* 
(inbound and domestic tourism) 
Others 
Tour Operators 
Transportation 
Activities 
87,9 B 
9,6% 
146,64 B 
16% 
269,45 B 
29,4% 
171,39 B 
18,7% 
82,49 B 
9% 
239,21 B 
26,1% 
Restaurants and Cafes Accommodations 
Total Addressable Market 
(activities, rental, non-air transportation: 15%) 
55 B 
0,44 B 
Served Available Market 
(Online Travel Agency (2) vs. other channels: 40%) 
Target Market 
(Market Share: 10%, Average OTA commission: 8%) 
*Europe is a first target for the service. Global expansion to be calculated on the next phases 
Source: (1) Tourism Satellite Accounts - Eurostat - Europe, 2013 
(2) Schegg & Scaglione (2014). Substitution effects across hotel distribution channels. ENTER 2014
POSITIONING 
FOR TOURISTS 
PLAN EASILY YOUR 
VACATION CALENDAR 
BASED ON:! 
Comprehensive activities catalog and 
localized content 
Tourists scores and reviews 
Full information: price, operation 
time, duration 
BOOK ACTIVITIES TO:! 
Guaranty available space and price 
Avoid contacting with different 
suppliers: different languages, 
multinational calls 
Get rewards from partners 
GET BRIGHT 
VACATION WITH:! 
Prepared plan prior arrival, incl. 
all necessary information like 
maps, guides and vouchers 
Estimated budget
POSITIONING 
FOR VENDORS 
IMPROVED MANAGEABILITY 
AND TOURISTS SERVICE:! 
Occupancy management and real-time 
availability 
Tourists management: additional social and 
statistics information 
Feedback and claim management 
Online statistics and transparent reporting 
IMPROVED PRESENCE:! 
Online presence in the activity catalog 
Event management, PR-support and 
SMS Distribution 
Fully managed online presence (SEO, 
social media, mobile, online strategy)
COMPETITIVE MARKET 
ANALOGUES:! 
viator.com (1995, 15k options, 1k locations, 
150 countries)* 
getyourguide.com (17,3k options, 1,7k 
locations, 109 countries)* 
city-discovery.com (France, 6k options, 110 
countries)* 
zozi.com (US, 220 option, mostly US and 25 
countries) 
kijubi.com (US, ?, 613 cities, 92 countries) 
BRIGHT VACATION IS 
CONCENTRATED ON:! 
Comprehensive Activity Catalog 
Direct Vendor Relationships 
Own content 
User Experience 
Source: Top sites for booking tours, http://www.bbc.com/travel/blog/20130124-top-sites-for-booking-tours
BUSINESS MODEL 
VENDORS:! 
Commission based on service price 
Additional commission for: 
 premium listing 
 event management, PR-support 
and SMS Distribution 
TOURISTS:! 
No booking fees 
AFFILIATES: ! 
Shared commission 
Coupons/Points for Tourists 
Paid campaigns
PROMOTION 
WEB, SOCIAL, APPS! 
Search Engine Optimization 
Facebook Mobile Ads 
Social Media Marketing 
App Store Optimization 
TRIPADVISOR.COM! 
BOOKING.COM,! 
HOTEL.DE & HRS.COM! 
束Powered by BrightVacation損 widget 
In-束confirmation letters損 advertisement 
Advertisement 束Going to Bad Gastein? Plan 
your vacation!損 
AFFILIATES! 
Activities booking widget for affiliates 
website and WiFi landing page
FURTHER DEVELOPMENT 
CROSS-SELL OF PRODUCTS 
WORLDWIDE COVERAGE 
MAXIMUM BREADTH OF 
ACTIVITY CATEGORIES 
AFFILIATION WITH HOTELS, 
FLIGHTS AND OTHER 
TOURIST SERVICE 
PROVIDERS
GET BRIGHT EXPERIENCE 
with Bright Vacation

More Related Content

Bright vacation

  • 1. BRIGHT VACATION Activities Planning Tool Bad Gastein, Austria 息 Video by Shelby Meinzer PRESS SPACE
  • 2. AGENDA Executive Summary Target Audience Problem to be solved Market Potential Positioning Competitive Market Business Model Promotion Further Development
  • 3. EXECUTIVE SUMMARY BrightVacation is a concierge service which works as online travel agency (like booking.com) for outdoors vacations. ACTIVITY PROVIDERS TO:! Attract new customers in a cost-effective way Boost Tourists recognition and overall Tourists service HELPS TOURISTS TO:! Book vacation activities / transportation / tickets Fill vacation calendar and have a plan prior arrival Estimate the budget
  • 4. TARGET AUDIENCE TOURISTS! For those who plan to have a vacation ! VENDORS! For those who render a direct tourist service ! AFFILIATES! For those who promotes us with its audience or uses access to our audience (Tourists) for commercial purposes
  • 5. TARGET AUDIENCE 40% OTA market share (40% of tourists use OTA to book hotel nowadays) TOURISTS G1 - Generation 1 (Traditional channels): Telephone, fax, letter, travel agency, etc. G2 - Generation 2 (online direct channels): e-mail, booking on the property website G3 - Generation 3 (new online intermediaries): OTA, social networks Source:Schegg & Scaglione (2014). Substitution effects across hotel distribution channels. ENTER 2014
  • 6. TARGET AUDIENCE VENDORS Skiing facilities and equipment rental Thermal bathes and other swimming & health facilities Excursions / rafting / paragliding Skiing / tracking / mountain bike guided tours ACTIVITY PROVIDERS ! IN AUSTRIA* SUMMER 4350 Local 950 Regional 18 Global WINTER 3140 Local 720 Regional 15 Global TOP 5 ! IN TERMS OF SALES + TRANSPORTATION & LOGISTIC COMPANIES Airport / Activities / Excursion Transfer Rent-a-cars + TICKETS * Austria is a starting point for the service
  • 7. TARGET AUDIENCE AFFILIATES* >20K Hotels and Accommodations (15825 already on booking.com) Online Travel Agencies booking.com hotel.de hrs.com + TripAdvisor.com 1064 Restaurants and Bars (just on TripAdvisor.com) * Austria is a starting point for the service
  • 8. PROBLEM TO BE SOLVED Tourists visit activities occasionally, 束if theyre lucky損: Scattered incomplete information about activities Tourists spend too much time to find information or dont spend it at all Communication breakdown between Suppliers and Tourists Barrier to contact Supplier to clarify operation time/price and book activity RESULT: INSIPID VACATION
  • 9. MARKET POTENTIAL 916,5 B(1) 137,5 B Tourism Expenditure in Europe* (inbound and domestic tourism) Others Tour Operators Transportation Activities 87,9 B 9,6% 146,64 B 16% 269,45 B 29,4% 171,39 B 18,7% 82,49 B 9% 239,21 B 26,1% Restaurants and Cafes Accommodations Total Addressable Market (activities, rental, non-air transportation: 15%) 55 B 0,44 B Served Available Market (Online Travel Agency (2) vs. other channels: 40%) Target Market (Market Share: 10%, Average OTA commission: 8%) *Europe is a first target for the service. Global expansion to be calculated on the next phases Source: (1) Tourism Satellite Accounts - Eurostat - Europe, 2013 (2) Schegg & Scaglione (2014). Substitution effects across hotel distribution channels. ENTER 2014
  • 10. POSITIONING FOR TOURISTS PLAN EASILY YOUR VACATION CALENDAR BASED ON:! Comprehensive activities catalog and localized content Tourists scores and reviews Full information: price, operation time, duration BOOK ACTIVITIES TO:! Guaranty available space and price Avoid contacting with different suppliers: different languages, multinational calls Get rewards from partners GET BRIGHT VACATION WITH:! Prepared plan prior arrival, incl. all necessary information like maps, guides and vouchers Estimated budget
  • 11. POSITIONING FOR VENDORS IMPROVED MANAGEABILITY AND TOURISTS SERVICE:! Occupancy management and real-time availability Tourists management: additional social and statistics information Feedback and claim management Online statistics and transparent reporting IMPROVED PRESENCE:! Online presence in the activity catalog Event management, PR-support and SMS Distribution Fully managed online presence (SEO, social media, mobile, online strategy)
  • 12. COMPETITIVE MARKET ANALOGUES:! viator.com (1995, 15k options, 1k locations, 150 countries)* getyourguide.com (17,3k options, 1,7k locations, 109 countries)* city-discovery.com (France, 6k options, 110 countries)* zozi.com (US, 220 option, mostly US and 25 countries) kijubi.com (US, ?, 613 cities, 92 countries) BRIGHT VACATION IS CONCENTRATED ON:! Comprehensive Activity Catalog Direct Vendor Relationships Own content User Experience Source: Top sites for booking tours, http://www.bbc.com/travel/blog/20130124-top-sites-for-booking-tours
  • 13. BUSINESS MODEL VENDORS:! Commission based on service price Additional commission for: premium listing event management, PR-support and SMS Distribution TOURISTS:! No booking fees AFFILIATES: ! Shared commission Coupons/Points for Tourists Paid campaigns
  • 14. PROMOTION WEB, SOCIAL, APPS! Search Engine Optimization Facebook Mobile Ads Social Media Marketing App Store Optimization TRIPADVISOR.COM! BOOKING.COM,! HOTEL.DE & HRS.COM! 束Powered by BrightVacation損 widget In-束confirmation letters損 advertisement Advertisement 束Going to Bad Gastein? Plan your vacation!損 AFFILIATES! Activities booking widget for affiliates website and WiFi landing page
  • 15. FURTHER DEVELOPMENT CROSS-SELL OF PRODUCTS WORLDWIDE COVERAGE MAXIMUM BREADTH OF ACTIVITY CATEGORIES AFFILIATION WITH HOTELS, FLIGHTS AND OTHER TOURIST SERVICE PROVIDERS
  • 16. GET BRIGHT EXPERIENCE with Bright Vacation