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Brittany Simmons 1370 Mimosa Ln ?Lewisville,TX 76227
Cell: (734) 624-4796?b6bullock@gmail.com
Seeking employment to gain knowledge in a professional field
? Excellent interpersonal, communication, and relationship-
building skills. Listens attentively, communicates persuasively,
and follows through with diligence.
? Experience in the admin department, extensive knowledge of the
WM Sales Procedures, including the OTC and billing processes.
? Working knowledge of dispatch, operations, and SDO process.
Key Competencies
? All Microsoft Programs
? Salesforce / Dashboard
? AS 400
? AMP /Pricing Tools
? Publisher / One Note
? Aestiva / PO
? Radarr / Reti
Work Experience
Waste Management
March 2013 ¨C Current Texoma OK/TX
Senior Sales Coordinator
Responsible for leading a team of seven highly skilled coordinators and overseeing the paperwork
processed for each account sold by the outside team. Lead and mentor both teams on organizational
skills, support, systems, process requirements, and operating units. In addition providing individual
support and research support for the Outside Team.
Job Accomplishments:
? The first NTX Admin to implement new Sales Coordinator guidelines, and build a structured process for the
Sales Support Team. This was done by putting an advanced Salesforce report together with Sales Operations to
track the tasks completed, and ensure each task is completed correctly. The admins currently process upwards
of 1,000 tasks per month.
? Working knowledge of master agreements, addendums, reports, dashboards, account research, and assisting
the outside team with problem solving knowledge.
? Supplying sales managers and ASD¡¯s with query¡¯s and reports of sales rep and admin activity. Developed
reports in Excel to track and monitor our RTS rate. The rate has been reduced by 41% since the report was
released.
? Designing competitions to drive the work ethic of the admins and providing them with the resources needed to
succeed This was done by putting together a training manual, and ONE NOTE resource to help train any
member added to the team, or serve as a refresher. This includes all pertinent information for effectively using
Sales Force and working through most of WM systems.
? Taking extensive training courses with legal, HIGH TOUCH models, and new WM systems. Meeting with
department liaisons and corporate trainers to discuss changes and areas of opportunity for improvement.
? Organizing documents, and relative information that benefits all of the sales team. Analyze customer
impacting problems, researches and explains the results, and utilizes creative thinking and current procedures
to solve the issue.
Brittany Simmons
Page 1
Education
Eastern Michigan University Ypsilanti, MI
Graduated with BS in Language, Literature and Writing GPA: 3.65
? Major in Language Literature and Writing
? Minor and Associates degree in communication technology, and comprehensive communications.
The skills acquired as an English major are valuable in the business world. Writing and communicating
coherently, researching and interpreting information and critical thinking are all valuable assets for the
successful business person.
Dish Network
Employed August 2012-January 2013 (left to move to TX)
Job duties included:
? Sales (administrative sales and inside sales)
? Marketing and effective communication
? Following leads diligently and creating a new program to track leads
o Accomplishments were second best dish sales representative in my region, along with my district.
o Implemented several new ways of locating new leads and building rapport with customers.
Brittany Simmons
Page 2
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Brittany_Simmons Resume Waste Management

  • 1. Brittany Simmons 1370 Mimosa Ln ?Lewisville,TX 76227 Cell: (734) 624-4796?b6bullock@gmail.com Seeking employment to gain knowledge in a professional field ? Excellent interpersonal, communication, and relationship- building skills. Listens attentively, communicates persuasively, and follows through with diligence. ? Experience in the admin department, extensive knowledge of the WM Sales Procedures, including the OTC and billing processes. ? Working knowledge of dispatch, operations, and SDO process. Key Competencies ? All Microsoft Programs ? Salesforce / Dashboard ? AS 400 ? AMP /Pricing Tools ? Publisher / One Note ? Aestiva / PO ? Radarr / Reti Work Experience Waste Management March 2013 ¨C Current Texoma OK/TX Senior Sales Coordinator Responsible for leading a team of seven highly skilled coordinators and overseeing the paperwork processed for each account sold by the outside team. Lead and mentor both teams on organizational skills, support, systems, process requirements, and operating units. In addition providing individual support and research support for the Outside Team. Job Accomplishments: ? The first NTX Admin to implement new Sales Coordinator guidelines, and build a structured process for the Sales Support Team. This was done by putting an advanced Salesforce report together with Sales Operations to track the tasks completed, and ensure each task is completed correctly. The admins currently process upwards of 1,000 tasks per month. ? Working knowledge of master agreements, addendums, reports, dashboards, account research, and assisting the outside team with problem solving knowledge. ? Supplying sales managers and ASD¡¯s with query¡¯s and reports of sales rep and admin activity. Developed reports in Excel to track and monitor our RTS rate. The rate has been reduced by 41% since the report was released. ? Designing competitions to drive the work ethic of the admins and providing them with the resources needed to succeed This was done by putting together a training manual, and ONE NOTE resource to help train any member added to the team, or serve as a refresher. This includes all pertinent information for effectively using Sales Force and working through most of WM systems. ? Taking extensive training courses with legal, HIGH TOUCH models, and new WM systems. Meeting with department liaisons and corporate trainers to discuss changes and areas of opportunity for improvement. ? Organizing documents, and relative information that benefits all of the sales team. Analyze customer impacting problems, researches and explains the results, and utilizes creative thinking and current procedures to solve the issue. Brittany Simmons Page 1
  • 2. Education Eastern Michigan University Ypsilanti, MI Graduated with BS in Language, Literature and Writing GPA: 3.65 ? Major in Language Literature and Writing ? Minor and Associates degree in communication technology, and comprehensive communications. The skills acquired as an English major are valuable in the business world. Writing and communicating coherently, researching and interpreting information and critical thinking are all valuable assets for the successful business person. Dish Network Employed August 2012-January 2013 (left to move to TX) Job duties included: ? Sales (administrative sales and inside sales) ? Marketing and effective communication ? Following leads diligently and creating a new program to track leads o Accomplishments were second best dish sales representative in my region, along with my district. o Implemented several new ways of locating new leads and building rapport with customers. Brittany Simmons Page 2