Brochure
- 2. ABOUT US At Howlett Brown we specialise in people services and advisory support, culture, and internal investigations. We exist to help organisations operate their business in an environment where people risk is low and inclusion, integrity and revenue thrive. We have over three decades of experience in supporting and advising clients on a broad range of people services, including human resources, employment, privacy and disputes legal services, workplace conduct and culture. Our people services and support are multi-jurisdictional and are not limited to the UK. We have experience in assisting clients with matters in Ireland, Europe, Middle East, Africa, and the U.S. We bring together our experience and expertise to provide hands-on support and strategic solutions for addressing and remediating all people related issues. OUR APPROACH - FAMILY OFFICES Our focus is to protect our clients interests whilst managing their people related risk in a personal yet cost effective and efficient manner. We understand that each Family Office is unique and that our services and skills need to be tailored to meet the specific needs of each Family Office. We work with individual Family Offices to understand how and why the Family Office operates in the way it does, their specific needs, expectations, and risks. We take the time to understand and assess what the less obvious and future risks may look like for each Family Office and develop and implement a plan to prevent that risk or issue occurring. We provide practical hands-on support that is tailored to complement each Family Offices day to day operations, including their personalandcommercialfocus.Ourskillsarebased in being forward thinking and keeping the best interestsoftheFamilyOfficeatheart.Wevaluethe importance of building and maintaining strong working relationships, built on trust and respect.
- 3. OUR SERVICES CONTRACT AND POLICY TEMPLATES The role of Human Resources, now also referred to as People Services, has transformed over the last decade, blurring the lines between traditional People Services and employment law, compliance, and privacy law. The need for practical yet robust, reliable, and trustworthy people services and support are increasingly important for Family Offices, irrespective of size and structure. We offer practical and easy to use contract templates and policies that meet your legal obligations. These can be provided in a package or itemised format. Our services include the annual review of the templates and policies you have, to ensure that your documentation meets UK best practice and legal requirements. We can also review your current suite of contracts and policies, both from a practical, best practice and legal perspective. We can provide tailored support and advice to meet the specific needs of the single family or multi-family office. Undertaking and managing disciplinary or grievance hearings and appeals Reviewing, implementing, and managing performance management processes Addressing complaints or concerns regard- ing staff conduct, including issues of bullying, harassment, and discrimination Conducting, facilitating, and tracking employee training as required by each Family Office, compliance, or law Data Privacy compliance, such as managing, handling, and advising on matters relating to the personal data of the family, the employee, and any employee request for information Diversity and inclusion strategy and matters concerning equality Employee onboarding, screening, and tracking, subject to any applicable legal requirements Employee promotion support and retention advice Facilitating visa, right to work or sponsorship requirements, processes, and procedures Pay gap reporting, analysis, and support Strategic planning and support relating to employees and management Internal investigations Mental health, wellbeing and managing stress in the workplace One-to-one coaching Leadership skills training Redundancy consultations Staff engagement matters, surveys - question design, analysis reports and recommendations TUPE consultations Immigration support and advice Managing and advising on issues of absence management, ill health, and capability Our services include:
- 4. MEET THE TEAM Charlene Brown charlene.brown@howlettbrown.com Charlene Brown is the co-founder of Howlett Brown and has over a decade of legal and financial services experience providing strategic employment law advice on a range of contentious and non-contentious employment matters including investigations, bullying, harassment and discrimination, whistleblowing, culture, diversity and inclusion, data breaches, breach of confidentiality, pay reporting and training. Charlene has extensive EMEA employee investigations experience which includes conducting and advising on complex, small and large investigations across a broad range of industries. Her experience includes privacy law, cybersecurity law and corporate governance. Charlene also counsels on best practice for corporate diversity initiatives, diversity networks and startups. Charlene serves on the UKs Employment Lawyers Association working partyandhascontributedtotheMcGregor-SmithReviewandthe Ethnicity Pay Gap consultation. Charlene also serves on the advisory board of TNON, an organisation focused on the development of network leaders and the strategic advancement of employee resource groups to better serve businesses and diverse communities. In 2016, Charlene was named the Black British Business Awards Financial Services Rising Star and in 2017 Charlene was named the Legal Diversity Rising Star. In 2017 she was also recognised as a Future Leader byEMpower and the Financial Times (ranked no.2 out of 30).
- 5. Laura Durrant laura.durrant@howlettbrown.com Laura Durrant is a senior lawyer with extensive investigative, regulatory and litigation experience. After training and working for several years in private practice, in 2010 Laura became Head of Litigation, Regulatory & Investigations at a global bank, dealing with many of the financial service sectors highest profile issues following on from the 2008 financial crisis. Laura subsequently became a Partner at a major international law firm in its disputes practice before joining Howlett Brown in 2020 to focus on a wider range of legal and consultancy advisory services tailored to manage people risk. Laura is an expert at helping businesses and individuals to anticipate, understand and resolve issues related to people. Lauras unique experience means she is particularly well versed in helping clients to manage competing risks, including litigation and regulatory challenges. www.howlettbrown.com