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Video Wall User Experience
Multi-Touch
May 25, 2011

Multi-Touch Video Wall User Experience 5/26/2011 1

Multi-Touch Video Wall – User Experience

• Fortune 200 systems integration firm (NYSE: CSC)

• 93,0000 professionals servicing clients across more than 90 countries

• Long-term commitment to user experience and usability engineering

• UX practice leader based in CSC’s office in Waltham, MA


Multi-Touch In Mobile Phone and Tablets

• Newton MessagePad (1993)

• Minority Report – “The Talk of UX” (2002)

• iPod Synchronization (2001)

• iPhone – Mini Multi-touch (2007)

• iPad – Tablet Multi-touch (2010)

• RIM PlayBook, Galaxy, Zoom


Rocket Scientists – Adobe AIR (PlayBook)

• Adobe AIR development environment for RIM PlayBook (multi-touch)

• Demos for recently released platform

• Capabilities for multi-touch video walls

• Rocket Science exhibit demos at
Johnson Space Center

• Business applications given interest in
multi-touch and collaborative work

• Synergies with “whiteboard to boardroom” concept within Management
Consulting as part of our Vis-EDGE process


What Is a Multi-Touch Video Wall?

• A display surface that recognizes the presence of two or more points of contact
with the surface

• Single display or series of displays joined together to form a seamless experience


Multi-Touch Video Wall – Design Landscape

• MultiTouch Ltd. (Finland)

http://multitouch.fi/products/


Multi-Touch Video Wall – 3M Touch Systems

• Glide across the screen while maintaining positive contact and can track 10
simultaneous touch events

http://3m.com


Software User Experience – Perceptive Pixel

• Jeff Han – 2006 – TED Conference (Technology Entertainment Design)

• Focus on HCI since days at NYU

• Creating CNN’s giant touch screen “Magic Wall”

• Geo-Spatial & Geo-intelligence

• No upper limit on touch points

http://perceptivepixel.com


Real-World Applications

• Collaborative work with multiple users side-by-side on the same interface

• Interactive digital signage

• Educational walls for museum exhibits

• Kiosks (retail, financial information, maps, surveillance, ATM, etc.)

• Gaming

• Scaling smart phone or tablet interfaces to large displays

• Siemens Identity Display

http://www.youtube.com/embed/L1kVopprSRo


User Interface Design Challenges

• Complexity in programming - more options for user interactions

• Visual orientation

• Touches

• Multiple users

• Simultaneous touches


CSC Vis-EDGE process – Touch Map Visualization

http://www.youtube.com/watch?v=udvp1egJID8


CSC UX Example – Environ-Master


CSC UX Example – Green Grid


CSC UX Example – Field Tech 360


CSC UX Example – Patient In Your Pocket


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http://www.youtube.com/watch?v=b88PlcROy74


Contact Us

Tony J. Brown, Ph.D
Practice Lead,
User Experience
CSC, GBS Americas
404 Wyman Street, Suite 355
Waltham, MA 02451
p. 617.543.9741
tbrown77@csc.com


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