A case study about how to open the mobile app market to 3 Billion devices instead of just 8 Million iPhones.
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1. CASE STUDY ?MOBILE APPLICATIONS¡°
?iPhone, Android, and all the others¡°
by Roland Sigmond
May 20th, 2010
Roland Sigmond - www.rolandsigmond.com
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3. 1. THE ASSIGNMENT
?? Create a go-to-market strategy for a global software and services
company that is planning to release a mobile browser based application
globally
?? Focus on helping de?ne
¨C? Target markets
¨C? Distribution channels
¨C? Partnering strategies
Roland Sigmond - www.rolandsigmond.com
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5. 3. FINDING TARGET MARKETS
The key of the go-to-market strategy is the customer.
Understanding the new power of the socially connected customers is essential for success.
It is absolutely neccessary that communication is authentic.
?? Communication
In order to succeed your company must have an authentic
communication
?? Knowledge
Excellent knowledge about target market
?? Relationship
Open relationship with your target market enables you to get:
¨C? Very valuable and genuine information about their motivations, behaviors, desires...
¨C? Not only buyers, but fans
¨C? Free buzz across all social media platforms
Roland Sigmond - www.rolandsigmond.com
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7. 4. DISTRIBUTION CHANNELS
Innovative use of channel distribution is essential
App-store fragmentation is a big problem ¨C but it is also a huge opportunity.
?
Consequence?
Situa1on?now?
Opportunity
Fragmenta1on? Many? Developers?are?
of?proprietary? handhelds?are? looking?for?
app?stores? unaccessible? ways?of?direct?
for?developers? distribu1on?
Roland Sigmond - www.rolandsigmond.com
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8. 4. DISTRIBUTION CHANNELS
Innovative use of channel distribution is essential
The distribution process is devided in two phases to accomplish optimum results.
?? Beta-Phase, Now-fall 2010
¨C? Develop web app in HTML 5
¨C? Host app on own servers
¨C? Build cooperation with Wholesale Applications Community (WAC) and use your
software and services compentences to become a leading part of the project
?? Release-Phase, Starting fall 2010
¨C? Portation to the universal BONDI platform used by WAC
¨C? When WAC becomes available in the beginning of 2011 the app can be distributed
across multiple devices simultaneously
Roland Sigmond - www.rolandsigmond.com
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9. 5. PARTNERING STRATEGIES
Select partners are very important.
The most important partners will be the carriers.
?? Wholesale Applications Community
¨C? As part of WAC there is already a pool of partners to cooperate with:
T-mobile, AT&T, Vodafone, Samsung, Verizon, Telefonica, Sprint, LG, etc.
?? Weaknesses = Opportunities
¨C? Every cellphone must have a carrier
¨C? But not every cellphone manufacturer has its own appstore
?? Cooperation with the carriers
¨C? Because they will be the gateway to all the WAC-apps ¨C and your app:
?? Carriers have all contacts to customers
(T-mobile alone has 150 Million customers worldwide vs. sold iPhones so far:
approx. 8 Million)
?? Trusted billing mechanisms are already established
Roland Sigmond - www.rolandsigmond.com
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10. 6. IMPORTANT LAST THINGS
Understand the market and the people.
Apple still does a lot of things right. Learn and make it better, or totally di?erent
?? Don¡®t let the carriers rule WAC
¨C? They are slow and nobody likes them
?? Apple
¨C? Strategical and business decicisons are important, but in the end one question is the
most important:
How to compete with Apple¡®s sexyness?!
¨C? Apple¡®s success derives from: Design, usability and myth
?? Open up!
¨C? Don¡®t just stick to the rules in the book. Break them.
Be honest and try to create a great service
¨C?
Roland Sigmond - www.rolandsigmond.com
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11. 6. IMPORTANT LAST THINGS
Understand the market and the people.
Apple still does a lot of things right. Learn and make it better, or totally di?erent
Feel free to use this presentation as you wish.
Please write me what you think!
Roland Sigmond
post@rolandsigmond.com
Roland Sigmond - www.rolandsigmond.com
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