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- 1. BAO(BRYAN) NGUYEN 3424 Perry Ave Regina, SK, Canada, S4R-3H8 Tel:(306) 543-5613 cell: (306) 581-1262 Email: ntqbao@gmail.com TECHNICAL SKILLS Internet Applications: Google Drive, Google Apps including Google Docs,Google Sheet, Google 際際滷 and Google Sites, Google Chrome, Internet Explorer Programming languages: Shellscript, Google Scripts, C++, VB.NET,C #, XML, Java,HTML, Prolog, Php, Ajax, ASP,JSP Web tools: Dreamweaver and Web Expression Office Tools: MS Word,Excel, PowerPoint, Outlook Databases:MS Access,SQL, MySQL Operating Systems: Windows, Unix, Linux Frameworks: Ruby on Rails, ASP.NET,Bootstrap, Azure, Arduino Modeling language: UML,Visio Others: Network Management,Winform, WebService. SUMMARY OF QUALIFICATIONS Highly skilled in providing effective technical support in hardware and software issues including diagnosis and troubleshooting Efficient in analyzing software requirements for software system or websites Experience in maintaining software and applications Experience in data communications hardware, software and networking protocols with emphasis on TCP/IP Experience in installing, implementing and testing electronic and computer products (e.g., laptop, desktop). Excellent customer services skills Experience in System Administration (creating users,resetting passwords or configuring users authentication etc..) Excellent written and verbal communication Proven ability to work in a fast paced,results oriented environment PROFESSIONAL EXPERIENCE Robert Half technology Regina, SK April 2016 present Desktop support analyst Set up new laptop hardware Migrate user data( documents, mails etc.) from old hardware to new hardware Verify with end user all data has been moved Re-image and setup laptop for new user Configure printer software( Sharpdesk) Join users in a domain and configure users right
- 2. Sachm Regina, SK June 2014- present Web Developer Design and implement web pages for http://sachm.org website(HTML and CSS) Create news and events in calendars (Javascript) Manage and update database for members information such as ages, location, marital status etc..(MySQL) Create dynamic gallery photos(HTML, CSS) Update and maintain the website Web Developer University of Regina (group project) Jan 2014 May 2014 Designed, developed and tested a web site for chatting website. Developed test plans and test cases according to the functional requirements Created and designed layout of a the web site(HTML, CSS) Created accounts and saved chat contents (MySQL) Allowed users to communicate via chat box(PHP) Wrote technical documentation and created ERD diagrams SGI Regina, SK June 2013- Jan 2014 Jan 2012- Sep 2012 IT Support Provided remote support and on-site technical training for SGI clients Troubleshoot computer and printer issues Recored all requests/problems to maintain service desk databases Provide account management services including the set-up, change and removal of accounts (login IDs) Deployed PC and equipment to customers including testing, configuration, and installation Fix electronic devices such as cameras,desktops, signature pads, etc. Setup local and network printers Supplied electronic devices to SGI branches Maintain equipment inventory weekly Deployed PC and equipment to customers including testing, configuration, and installation Fix electronic devices such as cameras,desktops, signature pads, etc. Setup local and network printers Did the inventory for the whole week Rolled out the update for employees with Window 7 Web Developer University of Cantho (group project using webservice) Dec 2008 - Jan 2009 Designed, developed, check validation and tested a web site for publishing news(HTML and Javascript) Uploaded, downloaded pictures to the articles( JSP & Structs) Allowed users to give comments to the articles Allowed user to register and to publish news(MySQL)
- 3. Web Developer University of Cantho (group project) Sep 2006 Dec 2006 Designed, developed, check validation and tested a web site for creating tasks on calendar (HTML and Javascript) Allowed users to register (JSP and MySQL) Created roles for each users (MySQL and Javascript) Allowed users to create task for daily, monthly and yearly for themselves or for other employees depends on their roles(MySQL and Javascript) Allowed user to edit or delete tasks(JSP and MySQL) Web Developer University of Cantho (group project) Sept 2005 Nov 2005 Designed, developed, check validation and tested a web site for cellphone online store(HTML,Javascript) Created design and layout for the web site(HTML, CSS) Designed, developed and maintained relational database tables(MySQL) Designed, developed and validated features of the web site such as registration of a new user or administration, attachment of pictures(ASP) Created and updated orders(ASP and MySQL) Worked as team leader, met with team members, discussed requirements, specifications and time lines for the tasks EDUCATION/ CERTIFICATIONS GRADUATED IN University of Regina - Bachelor of Science in Computer Science 2015 University of Cantho, Vietnam - Higher Diploma in Software Engineering 2009 University of Cantho, Vietnam - Diploma in Information systems management 2006 University of Cantho, Vietnam - Bachelor of Art in English 2004 REFERENCES Available upon request