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PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Chapter 5
Key Negotiating Temperaments
PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Key Negotiating Temperaments
Two Jungian preferences are key to negotiation temperament:
 Sensing/Intuitingmanner of taking in information.
 Judging/Perceivingway of interacting with the world.
PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Sensors and Intuitors at the
Negotiating Table
 Sensors see detail and seek detail and precision.
 Intuitors see generalities and seek concepts and
correlations.
 Sensors like to give and receive facts and data.
 Intuitors like to give and receive the big picture.
PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Judgers and Perceivers at the
Negotiating Table
 Judgers prefer order, anticipate deadlines, and
seek closure.
 Perceivers prefer randomness, are not bothered
by deadlines, and prefer postponing.
PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Four Principle Negotiating
Temperaments
 HarmonizerIntuitor/Perceiver
 ControllerIntuitor/Judger
 PragmatistSensor/Judger
 Action SeekerSensor/Perceiver
PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Profile of the Harmonizer
 Broad perspective, conceptual theorizing,
discussion of multiple issues simultaneously,
resistant to time pressure, exhibits an open-
ended, general, and theoretical approach.
 Out of control the harmonizer becomes the
pacifier, which makes for poor decisions.
PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Profile of the Controller
 Broad perspective, conceptual theorizing,
discussion of multiple issues, demonstrates a
sense of the big picture with clear resolve.
 Out of control the controller becomes the bull,
which comes with rigidity making resolution
impossible.
PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Profile of the Pragmatist
 Focus on detail, sequence, and order, penchant
for concrete support, decisiveness, stubborn
resolve, and impatience.
 Out of control the pragmatist becomes the
street fighter, which creates extreme
competitiveness and potential hurt of someone.
PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Profile of the Action Seeker
 Focus on detail and sequence, spontaneity,
flexibility, and at times hyperactivity.
 Out of control the action seeker becomes the
high roller, which may cause risk taking and big
loss.
PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Quick Recognition of Temperament
 Harmonizergeneral and open-ended approach.
 Controllerbig picture approach and resolve.
 Pragmatistfocus on detail and stubborn resolve.
 Action Seekerdetailed approach and
spontaneity.
PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Effects of Other Personality Factors
 Harmonizer + High Affiliation Need, High
Social Power Need, Low Conscientiousness =
Risk of Pacifying
 Action Seeker + Low Conscientiousness, Low
Emotional Stability = Risk of High Roller
 Judger + High Personal Power Need, High
Competitiveness = Risk of Bull or Street Fighter
PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Other Personality Factors
 Convergers with high achievement need, high
competitiveness, or high conscientiousness may
tend toward the controller profile.
 Divergers with low conscientiousness and low
achievement need may tend toward the action
seeker profile.
PRENTICE HALL
息2007 Pearson Education, Inc.
Upper Saddle River, NJ 07458
CONFLICT MANAGEMENT
A Practical Guide to Developing Negotiation Strategies
By Barbara A. Budjac Corvette
Correlations
 Right-brain dominance is related to the intuiting preference.
 Left-brain dominance is related to the sensing preference.
 Accommodating learning style is related to sensing and
extroversion.
 Assimilating learning style is related to intuiting and
introversion.
 High conscientiousness appears similar to judging
preference behavior.
 Type A behavior assimilates judging preference behavior.

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  • 1. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Chapter 5 Key Negotiating Temperaments
  • 2. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Key Negotiating Temperaments Two Jungian preferences are key to negotiation temperament: Sensing/Intuitingmanner of taking in information. Judging/Perceivingway of interacting with the world.
  • 3. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Sensors and Intuitors at the Negotiating Table Sensors see detail and seek detail and precision. Intuitors see generalities and seek concepts and correlations. Sensors like to give and receive facts and data. Intuitors like to give and receive the big picture.
  • 4. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Judgers and Perceivers at the Negotiating Table Judgers prefer order, anticipate deadlines, and seek closure. Perceivers prefer randomness, are not bothered by deadlines, and prefer postponing.
  • 5. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Four Principle Negotiating Temperaments HarmonizerIntuitor/Perceiver ControllerIntuitor/Judger PragmatistSensor/Judger Action SeekerSensor/Perceiver
  • 6. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Profile of the Harmonizer Broad perspective, conceptual theorizing, discussion of multiple issues simultaneously, resistant to time pressure, exhibits an open- ended, general, and theoretical approach. Out of control the harmonizer becomes the pacifier, which makes for poor decisions.
  • 7. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Profile of the Controller Broad perspective, conceptual theorizing, discussion of multiple issues, demonstrates a sense of the big picture with clear resolve. Out of control the controller becomes the bull, which comes with rigidity making resolution impossible.
  • 8. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Profile of the Pragmatist Focus on detail, sequence, and order, penchant for concrete support, decisiveness, stubborn resolve, and impatience. Out of control the pragmatist becomes the street fighter, which creates extreme competitiveness and potential hurt of someone.
  • 9. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Profile of the Action Seeker Focus on detail and sequence, spontaneity, flexibility, and at times hyperactivity. Out of control the action seeker becomes the high roller, which may cause risk taking and big loss.
  • 10. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Quick Recognition of Temperament Harmonizergeneral and open-ended approach. Controllerbig picture approach and resolve. Pragmatistfocus on detail and stubborn resolve. Action Seekerdetailed approach and spontaneity.
  • 11. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Effects of Other Personality Factors Harmonizer + High Affiliation Need, High Social Power Need, Low Conscientiousness = Risk of Pacifying Action Seeker + Low Conscientiousness, Low Emotional Stability = Risk of High Roller Judger + High Personal Power Need, High Competitiveness = Risk of Bull or Street Fighter
  • 12. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Other Personality Factors Convergers with high achievement need, high competitiveness, or high conscientiousness may tend toward the controller profile. Divergers with low conscientiousness and low achievement need may tend toward the action seeker profile.
  • 13. PRENTICE HALL 息2007 Pearson Education, Inc. Upper Saddle River, NJ 07458 CONFLICT MANAGEMENT A Practical Guide to Developing Negotiation Strategies By Barbara A. Budjac Corvette Correlations Right-brain dominance is related to the intuiting preference. Left-brain dominance is related to the sensing preference. Accommodating learning style is related to sensing and extroversion. Assimilating learning style is related to intuiting and introversion. High conscientiousness appears similar to judging preference behavior. Type A behavior assimilates judging preference behavior.