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Building Information Sharing Platforms for a National Network of Mental Health Experts

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Nathalie Reid
Nathalie Reid

A technological platform was built to support knowledge sharing between a national network of geographically dispersed mental health experts. The platform included mobile web conferencing, single sign-on access to customized information hubs and workspaces on a shared website, and instant messaging and video chat capabilities. This infrastructure allowed the network to coordinate trainings and meetings, share documents, and communicate virtually.

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Building Information Sharing Platforms for a National Network of Mental Health Experts Nathalie Reid, MA, MLIS, National Center for Child Traumatic Stress, UCLA Cathryn Chiesa, MLS, National Center for Child Traumatic Stress, Duke University Abstract: A technological infrastructure supports knowledge exchange for a geographically dispersed network of mental health professionals. Technology Infrastructure Mobile web conferencing One-Click / instant meetings Mobile version of our website Information hubs for knowledge exchange Single sign-on Customization and branding Our online workspaces can be used for many purposes including: coordinating trainings and meetings, document management, information sharing, networking with other experts, organization of meetings, etc. (System used SharePoint) Instant message and video chat is used an another mode of communication for a geographically dispersed network of professionals. (System used: Lync integrated with SharePoint) Web conferencing is used for working meetings, team huddles/check-ins, all-staff meetings between UCLA and Duke University, trainings, and presentations. (Systems used: Blackboard Collaborate,WebEx)

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Building Information Sharing Platforms for a National Network of Mental Health Experts

  • 1. Building Information Sharing Platforms for a National Network of Mental Health Experts Nathalie Reid, MA, MLIS, National Center for Child Traumatic Stress, UCLA Cathryn Chiesa, MLS, National Center for Child Traumatic Stress, Duke University Abstract: A technological infrastructure supports knowledge exchange for a geographically dispersed network of mental health professionals. Technology Infrastructure Mobile web conferencing One-Click / instant meetings Mobile version of our website Information hubs for knowledge exchange Single sign-on Customization and branding Our online workspaces can be used for many purposes including: coordinating trainings and meetings, document management, information sharing, networking with other experts, organization of meetings, etc. (System used SharePoint) Instant message and video chat is used an another mode of communication for a geographically dispersed network of professionals. (System used: Lync integrated with SharePoint) Web conferencing is used for working meetings, team huddles/check-ins, all-staff meetings between UCLA and Duke University, trainings, and presentations. (Systems used: Blackboard Collaborate,WebEx)