2. Im in too much pain to work
Im in too much pain to work
IIdont think IIcould ever go
dont think could ever go
back!
back!
Theres no point searching for aa
Theres no point searching for
job
job
no ones going to employ me!
no ones going to employ me!
Im too scared to do anything
Im too scared to do anything
because IImight reinjure myself!
because might reinjure myself!
2
3. Afterall, when you seek advice from someone, its
certainly not because you want them to give it. You just
want them to be there while you talk to yourself.
People are more likely to be persuaded by the reasons
they have themselves discovered, than by those that
come into the minds of others.
3
4. Its not that the individual is unmotivated!
What drives the individual?
What is it that motivates their behaviour?
4
6. Ambivalence
I want to, but I dont want to
dilemma
Explore the individuals feelings of ambivalence to
understand their motivations
For what is the injured worker motivated?
6
7. Motivational Interviewing
A worker-centred, directive method for enhancing
intrinsic motivation to change by exploring & resolving
ambivalence
A soft way of asking workers to take a hard look at
themselves
7
9. Develop Discrepancy
Motivation for change can occur when the worker
recognises the discrepancy between where theyre at &
where they want to be in their life
Explore looking back & looking forward
9
10. Express Empathy
Reflective listening to understand & accept
the workers perspective
-without judging, criticising or blaming
When the worker feels understood
-more able to open up & share their experiences
Acceptance & respect facilitates a positive
working relationship
- builds self-esteem for promoting change
10
11. Low Empathy High Empathy
Low Control High Control
Low Empathy HIGH EMPATHY
High Control LOW CONTROL
11
13. Roll with Resistance
Avoid challenging the workers resistance to change
-roll with it or it may lead to strongly defending their
current position
Use the workers momentum to further explore their
views
13
14. Support Self-Efficacy
Individuals belief in their ability to succeed
Workers belief that change is possible is an
important motivator
Highlight changes the worker has previously made in their
lives to develop a belief that change is possible
Enhance the workers confidence in their capacity to cope
with obstacles & succeed in change
14