Bulletin Boards - Using the V+ Mobile App
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This document provides information about using the VisionsLive Mobile App for the first time. It summarizes the steps respondents will take including downloading the app, viewing a tutorial, completing their profile, and accessing and answering questions on the board. It notes which answer types are available in the mobile app and provides tips for moderators on writing questions and encouraging participation.
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Bulletin Boards - Using the V+ Mobile App
- 1. Document History: Version 1.0 - 3rd September 2013 Version 1.1 - 21st October 2013 Version 1.2 - November 2013 Version 1.3 - July 2014 Prepared by R. Venzal, J. Clark VisionsLive Limited 息 VisionsLive Ltd 2009-2014 Using V+ Mobile App Prepared for: First time users of VisionsLive Mobile App Online Qualitative Research made simple www.visionslive.com Page 1 of 8
- 2. 1. Device Access Boards can be set for Mobile and PC access and invitation is sent to the participants email address containing two links. For 1st time users of the Mobile App the Respondent needs to access their invitation on their Mobile. They need to first use the link provided to download the VisionsLive App before they can access the Board. When they click on the link in an invitation on the mobile device, they are taken to a new page. The new page contains a link to download the V+ Mobile App. Once the app is downloaded, the respondent can access the board by clicking on the link or by entering the username and password provided into the login page on the app (first login). Using V+ Mobile App V1.3 Page 2 of 8 www.visionslive.com
- 3. 2. Tutorial When respondents first use the app they will be directed first to look at the Tutorial, so they will know what to expect and how to navigate through the questions. This can be referred to at any point later from the menu as they re-access the Board from their mobile if they need a reminder. Using V+ Mobile App V1.3 Page 3 of 8 www.visionslive.com
- 4. 3. Respondents Profile The next activity they are expected to complete is their Profile. If no profile fields are enabled the profile will show as 0% complete. VisionsLive recommends creating profile fields for respondents to fill in. Profile fields need to be short or it will not be fully seen. The profile may include a prompt to optionally upload a picture or avatar of themselves. Using V+ Mobile App V1.3 Page 4 of 8 www.visionslive.com
- 5. 4. The Board Answer types of Text, Poll or Information are available for the V+ Mobile App. However, Whiteboard answers are not available. Respondents can still attach pictures and videos. For projects with Device Access set to Computer or Mobile Device, Whiteboard answer types will present the message This question cannot be answered using this mobile app. Please log in and answer on a computer. Using V+ Mobile App V1.3 Page 5 of 8 www.visionslive.com
- 6. Using V+ Mobile App V1.3 Page 6 of 8 www.visionslive.com
- 7. Here are some tips: > When creating the board, write the question in the question body box and write short question titles. If not, the question wont be fully visible on the V+ Mobile App. > For ethnography activities, VisionsLive recommends including at least one question per day where respondents are allowed multiple submissions so they can post multiple messages, images, etc... > You may want to include a Data Usage note (similar to the following): Data usage: Your operator will charge you for the amount of 3G/4G data you use. If you are playing media over 3G/4G and are unsure of the data costs on your tariff, contact your network operator. Using V+ Mobile App V1.3 Page 7 of 8 www.visionslive.com
- 8. UK: +44 (0)20 7788 7821 26 York Street, London W1U 6PZ US: +1 (866) 412 0154 189 Main Street, Yarmouth, Maine 04096 5. V+ Mobile Overview More Information If you require any further information or assistance, please talk to your account administrator, or contact the VisionsLive support team at support@visionslive.com Page 8 of 8 V+ Mobile App Functionality Function Benefit iOS Android Cross platform compatibility Easy free download from appropriate app store Allows moderator to view and probe on the move Allows observer to view, comment and write to moderator Satisfies increasing requirement for multi-language studies Capture respondents location at point of posts If no respondent connection, responses stored for later upload Allows moderator to encourage and view community discussions In-App branding and theming functionality Allows user to view and join in discussion Efficiently and effectively manages respondents work flow See your people, helps develop a relationship with participants Provides context about respondents and allows for targeted stimulus Provides a variety of stimulus to increase level of engagement Allows moderator to talk directly to different respondents Easily capture and send pictures from the device Easily capture and send videos from the device Allows recording of audio only where required Ask poll questions with option to store result in profile fields One time installation of app, reuse for respondents engaged in multiple boards/studies Allows respondent to write to any other community member PLATFORM ROLES STANDARD FEATURES RESPONDENT INTERACTION CORE FEATURES Respondent version Moderator version Observer version Multiple languages Geo-tagging/ Geo location Works when not in coverage (offline/online mixed mode) Community discussion features Customisable themes Discussion interface Activity scheduling and to dos Profile images Custom profile fields for respondents Stimulus presentation Private messaging Image upload Video upload Audio attachments Polling Multiple user/board capabilities Option for respondent initiated private message