Michelle M McCormack has worked in both offline and online visual communications. She started her career in print media before transitioning to web design and digital production. McCormack now runs her own digital marketing agency that started as a fashion and tech blog. Her agency has experienced significant growth, building a global online community through strategies like monthly theme contests and partnerships with brands. McCormack emphasized that strong visual and written communication skills are crucial for success in digital media, and that digital optimization and email are more important than social media.