Business Information Services (BIS) Abridged Draft
1 like349 views
This is an abridged draft presentation on Business Relationship Management based on experienced. We recognize that ITIL is a framework that helps us better align and be strategic with our business partners and can agree that there are many opportunities to tailor components of the framework for specific needs. From industry verticals, to business units to the individual customer or consumer a successful BRM will understand that their success is less about IT and more about the business.
Business Information Services (BIS) Abridged Draft
- 1. Information Services Business Relationship Management IS Winning with the Business
- 2. Business Relationship Management Overview Drivers Historically Descriptions Positives & Negatives
- 3. Represent the Business to Information Services (IS) Demand Management Strategy Convergence Consumerization Digital
- 4. Represent Information Services (IS) to the Business Communication & Collaboration Educate and Reinforce Process Service Catalog and Application Portfolio Project / Portfolio Management
- 5. What's In IT For Me? 98.6 WIIFM Technology Foresight Competitive Insight Financial Transparency Governance Security
- 6. Expanding Capabilities 3rd Party Suppliers Qualifying Solution Providers Bridging All Stakeholders
- 7. Success Metrics Strategy Alignment Responsiveness Reliability Inclusion Valued Opinion
- 8. BRM Maturity Passive Provider Partner Peer
- 9. Networking Business Teams Conferences Trade Shows Training Centers Social Media
- 10. Pitfalls Acronyms Disconnected Face Time Slow Results Lack of an Agenda
- 11. Innovation What's missing? How is it different? How does it become tangible? What is success? What was taught?
- 12. Express Yourself ? ? ? ? ? How May I Help You or Your Team's Success Journey? ? ? ? ? ? ? ? ? ?
- 13. Contact Information Ibrahim K Jackson ikjcorp@gmail.com