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Business Letters: Definition and Purpose
Business Letters: Definition and Purpose
It is a form of written 
communication between a 
sender and a receiver used 
to transact business which 
can not be easily relayed 
orally.
It is usually a letter 
from one company to 
another, or between such 
organizations and their 
customers, clients and 
other external parties.
It differs from the 
in substance, 
friendly letter 
language, and in tone. 
It is formal and direct 
and it avoids figurative 
language.
Business Letters: Definition and Purpose
1. Serves as a record 
2. Requires an action 
from the reader 
3. Establishes goodwill among 
people and establishments
Business Letters: Definition and Purpose

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Business Letters: Definition and Purpose

  • 3. It is a form of written communication between a sender and a receiver used to transact business which can not be easily relayed orally.
  • 4. It is usually a letter from one company to another, or between such organizations and their customers, clients and other external parties.
  • 5. It differs from the in substance, friendly letter language, and in tone. It is formal and direct and it avoids figurative language.
  • 7. 1. Serves as a record 2. Requires an action from the reader 3. Establishes goodwill among people and establishments