Business Letters: Definition and Purpose
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A business letter is a form of written communication between organizations or companies used to conduct official transactions. It differs from a friendly letter in that it is formal, direct, and avoids figurative language while serving as a record and requiring some action from the reader to establish goodwill between parties.
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Business Letters: Definition and Purpose
- 3. It is a form of written communication between a sender and a receiver used to transact business which can not be easily relayed orally.
- 4. It is usually a letter from one company to another, or between such organizations and their customers, clients and other external parties.
- 5. It differs from the in substance, friendly letter language, and in tone. It is formal and direct and it avoids figurative language.
- 7. 1. Serves as a record 2. Requires an action from the reader 3. Establishes goodwill among people and establishments