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Business Professional Resume

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Shabnam Huda Sheikh

This document is a resume for Shabnam Huda, an office manager based in Dubai with over 15 years of experience in office administration roles. She has a proven track record of improving efficiency, reducing costs, and ensuring smooth operations and compliance. Her skills include office management, team supervision, bookkeeping, records management, and computer programs like MS Office. Her work history includes roles as an office manager and administrative officer for companies in Dubai, where she delivered results such as process improvements, reduced expenditures, and increased customer satisfaction. She has an MBA in marketing and relevant training.

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S H A B N A M H U D A Dubai United Arab Emirates 971 55 2281398 officialme213@yahoo.com Office Manager Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, administrative assistant and office clerk. Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line. Offer advanced computer skills in MS Office Suite and other applications/systems. Key Skills Office Management Teambuilding & Supervision Staff Development & Training Policies & Procedures Manuals Report & Document Preparation Spreadsheet & Database Creation Accounts Payable/Receivable Bookkeeping & Payroll Records Management Meeting & Event Planning Inventory Management Expense Reduction Experience Rysan Global LLC, Dubai - UAE 2015 to Present Office Manager, 2015 to present Supervising a team of fouradministrative professionals and coordinating all office functions. Results: Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions. Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures. Improved the response-rates of direct marketing campaigns by bringing formerly outsourced mass-mailing function in-house. Ensuring compliance to employment regulatory concerns and reporting. Ensuring appropriate employee communication and relations. Working with the safety manager to provide employee safety. Organizing and supervising the administrative activities that facilitates the smooth running of the office. Planning, assisting, monitoring and managing staff as required by administration functions and controlling any expenditure that has to do with office work plus hiring support staff. Interface with all staff within the Bahrain business to ensure that all HR administrative functions are performed effectively. Writing administration letters and reports. Supervising the work of support staff, monitoring their workload and performance. Meeting and corresponding with senior project managers and line mangers. Organizing the recruitment of new staff and ensuring their proper induction. Controlling the office supplies budget.
Easa Saleh Al Gurg Group LLC , Dubai 2010 to 2015 Administration Officer, 2010 to 2015 Repeatedly promoted during 6-yeartenure with Easa Saleh Al Gurg Group,Served as finanace executive to the management team, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience. Results: Helped drive a 10% increase in customer satisfaction (as measured by a customer survey in 2014). Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool. Quickly became a trusted assistant to the company president, executive staff and office manager and earned a reputation for maintaining a positive attitude and producing high-quality work. Education Manipal University, Dubai - UAE 2012 Master of Business Administration (Marketing) SDM College of Business Management, Karnataka - INDIA 2009 Bachelor of Computer Applications Courses American Heart Association, Dubai - UAE 2016 American Heart saver First Aid CPR & AED Zumba Fitness, Dubai - UAE 2015 Basic 1, Basic 2 Achievements Best Student for Outstanding Overall Performance. Winner Easa Saleh Al Gurg Fashion Talent Show. Senior Sports Championship. Runner up Inter Collegiate Stress Interview Competition. Event Manager for State Level College Fest. License Valid UAE Driving. Valid Indian Driving. Reference Available on request.

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Business Professional Resume

  • 1. S H A B N A M H U D A Dubai United Arab Emirates 971 55 2281398 officialme213@yahoo.com Office Manager Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, administrative assistant and office clerk. Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line. Offer advanced computer skills in MS Office Suite and other applications/systems. Key Skills Office Management Teambuilding & Supervision Staff Development & Training Policies & Procedures Manuals Report & Document Preparation Spreadsheet & Database Creation Accounts Payable/Receivable Bookkeeping & Payroll Records Management Meeting & Event Planning Inventory Management Expense Reduction Experience Rysan Global LLC, Dubai - UAE 2015 to Present Office Manager, 2015 to present Supervising a team of fouradministrative professionals and coordinating all office functions. Results: Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions. Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures. Improved the response-rates of direct marketing campaigns by bringing formerly outsourced mass-mailing function in-house. Ensuring compliance to employment regulatory concerns and reporting. Ensuring appropriate employee communication and relations. Working with the safety manager to provide employee safety. Organizing and supervising the administrative activities that facilitates the smooth running of the office. Planning, assisting, monitoring and managing staff as required by administration functions and controlling any expenditure that has to do with office work plus hiring support staff. Interface with all staff within the Bahrain business to ensure that all HR administrative functions are performed effectively. Writing administration letters and reports. Supervising the work of support staff, monitoring their workload and performance. Meeting and corresponding with senior project managers and line mangers. Organizing the recruitment of new staff and ensuring their proper induction. Controlling the office supplies budget.
  • 2. Easa Saleh Al Gurg Group LLC , Dubai 2010 to 2015 Administration Officer, 2010 to 2015 Repeatedly promoted during 6-yeartenure with Easa Saleh Al Gurg Group,Served as finanace executive to the management team, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience. Results: Helped drive a 10% increase in customer satisfaction (as measured by a customer survey in 2014). Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool. Quickly became a trusted assistant to the company president, executive staff and office manager and earned a reputation for maintaining a positive attitude and producing high-quality work. Education Manipal University, Dubai - UAE 2012 Master of Business Administration (Marketing) SDM College of Business Management, Karnataka - INDIA 2009 Bachelor of Computer Applications Courses American Heart Association, Dubai - UAE 2016 American Heart saver First Aid CPR & AED Zumba Fitness, Dubai - UAE 2015 Basic 1, Basic 2 Achievements Best Student for Outstanding Overall Performance. Winner Easa Saleh Al Gurg Fashion Talent Show. Senior Sports Championship. Runner up Inter Collegiate Stress Interview Competition. Event Manager for State Level College Fest. License Valid UAE Driving. Valid Indian Driving. Reference Available on request.