The document provides details about Syahmi's Carwash Center business plan. It discusses the company background, services offered (car wash, maintenance, and cafe), facilities, organization structure, marketing strategies, and financial information. The company aims to increase awareness and profits through quality service and targeting local businesses, luxury car owners, young drivers, and auto clubs in the Melaka area. Marketing strategies include brochures, billboard advertisements, and personal selling to customers at the center.
2. INTRODUCTION
COMPANY : SYAHMIS CARWASH
CENTER ENTERPRISE.
BUSINESS: CARWASH, MAINTENANCE
& CAF.
OPERATED: JANUARY 2006
3. BUSINESS OVERVIEW
HAVE A HIGH POTENTIAL TO GROWTH
BECAUSE:
Society life style changing
Increasing in the bill of new vehicle on the
road
This industry in Malaysia is still running as a
small business
Not to complicated to handle
4. LOWER COST FOR START UP
NOT HAVE TO MUCH WORKERS
EASY TO GET SUPPLY MATERIAL AND
EQUIPMENT
CASH BUSINESS
LOW BUSINESS RISK
HIGH POTENTIAL TO DEVELOP AND
SUCCESS
CHOOSING FACTOR
5. COMPANY BACKGROUND
Company name : SYAHMIS CARWASH CENTER
Type of company : Enterprise
Company owner : Mr. Mohd Syahmi Nuruddin
: Mr. Mohd Fadzli Othman
: Mr. Rozaidi Che Razib
: Mr. Mohd Zuelkhairi Ridzuan
Company address : Lot 11, Jalan Jebat 6, 76500
Peringgit, Melaka
Activities : service on external carwash, internal
carwash, engine washing, polish, and
also seat and carpet washing , basic
maintenance service and cafeteria.
6. CAPITAL
CAPITAL : RM 496 000.00
ROLLING CAPITAL : RM 13 000.00
TOTAL CAPITAL : RM 509 000.00
BANKERS : BANK
PEMBANGUNAN
ACC. NO : 1418-6100325-285
7. OWNER BACKGROUND 1
Name : Mohd Syahmi Nuruddin
NRIC : 670728-05-5567
Master in Submarine Engineering from University of
Strathclyde, Scotland, Bachelor in Naval Architecture &
Ship Building from University of Strathclyde, Scotland,
Diploma Engineering Technology in Ship Construction &
maintenance from UniKL MIMET.
Working experiences: 5 years as ship repair manager at
MMHE, 3 years as assistant ship repair manager at PSC
Naval dockyard, 6 years as project manager for
submarine construction at Moscow, Russia.
8. OWNER BACKGROUND 2
Name : Mohd Fadzli Othman
NRIC : 670728-05-5567
Master in Business Management from University of
Wales, Scotland, Bachelor in Business Accounting from
University of Strathclyde, Scotland, Diploma Accounting
from UiTM Shah Alam.
6 years as marketing manager at SIME DARBY sdn bhd,
8 years as assistant marketing manager at Tesco Melaka.
9. OWNER BACKGROUND 3
Name : Rozaidi Che Razib
NRIC : 650728-01-2517
Master in Science of Fluid from University of Podolsky,
Germany, Bachelor in Mechanical Engineering from
University of Strathclyde, Scotland, Diploma Mechanical
Engineering from Politeknik Port Dickson.
5 years engineer INTEL Semiconductor, Penang, 9 years
operation manager AMD Semiconductor, Penang
10. OWNER BACKGROUND 4
Name : Mohd Zuelkhairi Ridzuan
NRIC : 690923-56-6249
Master in Business Management from University
of St.Petersburgh, Russia, Bachelor in Marketing
from University of Strathclyde, Scotland, Diploma
Accounting and Business management from
UiTM Jengka.
5 years accounting officer, 3 years Account
manager at Malaysia Airline System.
11. PURPOSE OF BP
Apply loan as our capital for upgrade our business
equipment.
Company reference for business activities for the future.
Know that our business objectives has achieved as a
planning.
For financial company to assess our financial
capabilities.
Used to planning new activities for business or for doing
some changing in company to improve our service.
12. COMPANY LOCATION
Syahmis Carwash Center located at lot 11,
Jalan Jebat 6, 76500 Peringgit, Melaka
Behind The TESCO Melaka and Melaka Central.
5 km from Banda Hilir & 6 km from Ayer Keroh
highway
Surrounded by housing area and company and
business building. Syahmis Carwash Center
have easily accessible road.
17. JOB SPEC: CEO
Monitor the whole organization
Setting strategy and vision
Building culture
Team-building
Capital allocation
18. JOB SPEC: MANAGER
To manage, planning, leading and control the
department under him, so that the business achieved the
goals.
Communicate with all staff to ensure the commitment
among employees.
Make a decision for long term and short term so that can
achieved the objectives.
Always control the quality of employees from time to
time.
Take care and take responsible to employees welfare.
19. JOB SPEC: CLERK
Provide company account & financial
statement.
Carry out the marketing operation
Carrie out the salary payment.
20. JOB SPEC : SUPERVISOR
Monitor the workers to ensure that all of
them doing the job.
Contact with customers when they coming
for services.
21. CARWASH WORKERS:
Carrie out the carwash service job.
CAF WORKERS:
Carrie out the cafe service job.
MECHANIC & APPRIENTICE
Carrie out the maintenance service.
23. Provide three main service
1. Carwash service
2. Maintenance service
3. Caf辿 service
24. Carwash service
External
Our service can wash up to 50 car per
hour
Using the new high technology system
(less than 2 minute duration for washing,
wax, seal and dry)
Internal washing
Engine washing
Vacuum
Polish
27. Maintenance service
The production unit for maintenance is depending
on what type of service.
1. Changing lubrication oil about 15 minute
2. Changing oil filter about 15 minute
3. Changing spark plug about 10 minute
4. Top up refrigeration gas for air conditioning
about 20 minute
5. Check tire pressure about 5 minute
6. Computerize engine tuning about 20 minute
30. Caf辿 service
For caf辿 production unit, we not have any problem because all the
beverage and foods is come from the supplier that we have
appointed. So, the stock is always under control.
Time for served is short because the food is already ready to serve
and the beverage only just to mixed it and ready to served.
Drinking
1. Coffee
2. Espresso
3. Cappuccino coffee
4. Frozen coffee drinks
5. Special tea
Food
1. Bread
2. Sandwich
3. Cake
34. MARKETING OBJECTIVES
Increase our customer aware by 50% with
our first class service and the importance
about car care.
Increase business profit by 30% for the
end of the year 2010
35. The target market is aimed to:
Corporate customer around Malim, Ayer Keroh, Peringgit, Melaka
Raya, Cheng & City of Melaka that we know they are not enough
time to take care their car.
Luxury car & sport car owner that we know they care about their
expensive car and need a good quality service and care to make
their cars look nice.
Youngest car owner around Malim, Ayer Keroh, Peringgit, Melaka
Raya, Cheng & City of Melaka that most of them are very caring of
their car also usual customer.
Auto Club Owner such as MHCC (Malaysia Honda Civic Club),
ProPERD (Proton Perdana Club), ViVa Club ect.
Government agencies such as police, custom, hospital and
firefighting.
Melaka Taxi Driver Association
Companies around Malim, Ayer Keroh, Peringgit, Melaka Raya,
Cheng & City of Melaka who have their company car.
36. SWOT ANALYSIS
Strength
Broad area of building operation
High technology machine
Enough facilities & equipment
Great quality service
Easy access
Skills worker
Variety service
The duration of washing is short
We can wash up to 50 cars per hour by using the high technology
equipment
Weaknesses
A little high in price from competitor
according to our quality service and our
high technology equipment
Quite high cost for operation
37. Opportunities
Societies now want changing in their life. They easy to take a short way to
do anything. So, it is our opportunities to take the advantages from them
with provide a carwash service. We believe that our business can grow
faster in future.
Threats
Price from competitor cheaper than us.
The biggest carwash company from foreign country is our threat if they
coming to make a business in Malaysia.
New person who want to open a business same like us.
Competitors who make an investment to develop their small business
to become biggest business same like us.
Economy slowdown.
Disturbance in political in Malaysia.
38. Demographics
Total population : 254, 350
people
Sex :
51% Female, 49% Male
Age :
1 12 18%
13 21 20%
22 55 43%
56 Above 17%
Race :
Malay 30%
Chinese 35%
Indian 25%
Others 10%
Income per month :
$ 500 - $ 1000 17%
$ 1001 - $ 2000 25%
$ 2001 - $ 3000 29%
$ 3001 - $ 4000 22%
$ 4001 Above 7%
Occupation :
Government 43%
Non government 37%
Self working 20%
Marital Status :
63% Married
37% Single
Religion :
Muslim 30%
Buddha 27%
Hindu 16%
Christian 20%
Others 7%
39. Market Segmentation According the our research with Inhabitant
Population Statistic Department, the
population in Malim, Ayer Keroh, Peringgit,
Melaka Raya, Cheng & City of Melaka is a
mix and can separate into age, race, religion,
sex, marital status, total income per month,
and occupation. The detail of it is listed below:
Total population : 254, 350 people
41. Personal selling
At Syahmis Carwash Center, there would be greater
staff when deal with customer.Greeting them, asking
what service they would like to do. The greeter then
hand them a brochure and then carry out their service
request.
Customers are big on quality issues and this tweaking
awareness can enlighten their curiosity. By having the
customers go back from Syahmis Carwash Center with
brochure or having read the brochure while there waiting
their car on washing or maintenance service will cause a
chain reaction of the customer telling another customer
of what they recently found out about get carwash at
Syahmis Carwash Center.
When customers leaves with new beneficial knowledge,
they pass it on to others and this would create a new
customer who want to care their car.
42. brochures
The cost for 1 brochure is RM 0.30. Every month, we will produce
4500 piece of brochures for 3month.
The total cost for brochures for 3 month is RM 0.30 x 4500 x 3 =
RM 4,050.00
43. billboard advertisement
Cost to rent Billboard behind Ayer Keroh toll highway, Mahkota
Prade, Jaya Jusco, Al-Azim mosque and Klebang beach and poster
with the slogan Your Driving Partner with poster reflecting will be
RM 2,500.00 per month. Total cost for 3 month is RM 2,500.00
x 3 = RM 7,500.00.
44. Coupon
Use the automobile megazine such as automania & "motor trader for
Melaka circulation and offer discount coupons in their magazine for
10% off of external carwash, internal carwash or engine washing for
this October, November and December edition.
46. Newspaper distributor
The charge to added brochures in newspaper that the distributor imposes is
RM 0.02.
There have 100 brochures everyday for 3 month. The cost is RM 0.02 x 100
x 30 x 3 = RM 180.00.
48. Area of Responsibility
performing the accounting, budgeting and
financial reporting activities
record activities for administrative
expenses of company, such as salaries,
employee fringe benefits, travel expenses,
office expenses, and other administrative
expenses.
54. Financial Ratio Analysis
Is a financial statement report-company
position at a point in time and on its
operation over a certain period.
To show the relationship among financial
statement account.