The document provides information about business systems development training courses offered by QA, including courses in business analysis, solutions development, software testing, enterprise architecture, and Lean Six Sigma. It summarizes various certification paths for business analysis offered through the BCS, including foundations, practitioner, and professional levels. It also discusses diploma programs in business analysis and solutions development offered through the BCS. The document is aimed at providing information to customers about the types of business analysis and systems development training courses that QA offers.
Local experience with Global Vision provides industrial consultancy services with 26 years of experience. They specialize in areas like industrial marketing, business development, engineering, and project management. They aim to provide local experience with a global vision and capabilities. They have offices in Saudi Arabia, Bahrain, Kuwait, Lebanon, Oman, UAE, Egypt, and will be opening an office in Cyprus. Their experienced team and wide range of services allow them to successfully complete projects for clients like Sabic, Maaden, and Barrick Copper Company.
The document discusses the performance and well-being in workspaces. It covers the history of the company from 2003-2016 working in offices, schools, and hotels. It discusses why performance and well-being in workspaces is important for employee engagement, success, and happiness. It also discusses how workspace design can be used to convey a company's culture and values to employees.
Growth framework and approach for Consumer Startups including metrics to focus on. Got feedback or suggestions, please share with pj@beingpractical.com.
Tips on CV creation, job application and handling tough questions in interviews. Especially relevant if you are a professional over 50 looking for work.
Despu辿s de haber asistido al GWC15 en Barcelona, es necesario compartir un resumen del gran aprendizaje expuesto por los conferencistas, emprendedores, empresas del 叩rea, etc.
This document provides information about an in-service training on ICD-10 being conducted at Devry Community Hospital. It discusses that the training will help with the transition to using ICD-10 codes which will be implemented on October 1, 2015. The facility will be doing test submissions of ICD-10 codes to insurance companies throughout the year. The training will include 12 monthly in-services and workbooks to help with the transition to ICD-10.
Etc Industries provides a wide range of services that range from fabrication works and industrial supply right up to out of home media and web solutions.
The document outlines the Integrated Safety Assessment (ISA) methodology used by the Spanish Nuclear Safety Council. ISA uses dynamic event trees generated through simulations to assess risk. It considers stochastic actions and plant damage states to provide a risk assessment including exceedance frequency and its contributing factors. The methodology incorporates plant dynamic models, procedures and PSA data in its analysis and assessment of accident sequences and their probabilities.
Introduction of the Agile Digital Enterprise FrameworkPierre E. NEIS
油
How to respond to Digital Project or Digital Transformation?
The ADE Framework is a lightweight facilitation approach to coherence, engagement to succeed.
Gathering team for passive income designYan Paounov
油
The document discusses setting up passive income streams with minimal effort through creating multiple business ventures and cash flows. It proposes forming a small team with diverse roles to brainstorm ideas, keep each other accountable, and distribute tasks. The team would focus on establishing common service-based businesses modeled after existing ones that are fast to set up and easy to manage. Areas of interest include training, teaching, facilities, consulting, events, and services for the housing industry. The goal is passive cash flow through multiple income streams.
Media and Information Literacy
Multimedia Information and Media
A. What is Multimedia: Types, Formats, Sources, Advantages, Limitations, Value
B. Selection Criteria
C. Design Principles and Elements
APItheDocs: How Can API Documentation Be Agile?eBranding Ninja
油
How can API documentation become inherently agile? how can you foster a culture that gets your developers excited about documentation? About customer experience? How can you persuade your agile team to make documented a priority? How do you get developers creating more software?
This talk looks to answer these questions and more, including the real-world journeys of WorldPay and Sengrid make sure documentation is a part of their agile processes and how.
Talk given at API the Docs, London.
http://apithedocs.org/london/
By Jennifer Riggins
http://ebranding.ninja
http://twitter.com/jkriggins
Radical Co-Creation - How to Collaborate for Groundbreaking InnovationVille Tikka
油
This document discusses the importance of radical co-creation through collaboration between experts from different fields to develop new ideas and solutions. It advocates opening the process to new perspectives from the beginning to achieve meaningful innovation. An example is provided of Nokia's social innovation initiative that brought together leaders in social innovation through a multi-stage process including expert workshops, open online ideation, strategic mapping of opportunities and solutions, and developing proposals with end-users. The presentation argues that incremental or evolutionary changes alone will not lead to the next level of progress needed to address major challenges.
The document discusses the importance and benefits of using assessments in the hiring process. It states that assessments provide objective and standardized information about candidates that can help reduce biases and result in smarter hiring decisions. The document outlines different types of assessments, how to ensure they are legally defensible, and tips for choosing a reputable assessment vendor. The overall message is that assessments provide insights into candidates that lead to better hiring and talent management outcomes.
Agile Methodology has taken software development by storm. Now, Agile methods are being applied throughout organizations. This presentation is a high-level overview. Contact me to discuss my presenting this Agile Worksop in full detail to your team.
Alexandra Arrivillaga De Castro, an accomplished CEO and businesswoman based in Boston, MA shares tips on the proper way to continuously train and engage employees.
Identify your potential customer segments is meaningless. Unless you have clear objectives and a clear plan how to utilize these customer segmentation in your future actions. Read how to use Big Data tool to succeed in your next customer segmentation project.
This PowerPoint was made based on the article written by Tien Anh Nguyen Customer Segment: A guide to the best B2B practices published by Openview on Sep, 1st 2016.
Continuous Discovery is it future of Continuous Delivery 3.pdfBruno Boucard
油
Depuis une vingtaine d'ann辿es, le **Continuous Delivery** a terriblement 辿volu辿.
Consciente de cette acc辿l辿ration, la communaut辿 **Product Management** propose de saligner sur les principes du **Continuous Delivery** avec une nouvelle approche, le **Continuous Discovery**.
Nous plongerons dans cette **nouvelle approche orient辿e Produit**, qui repose la fois sur une organisation sp辿cifique, un rythme soutenu et un atelier autour dun arbre visuel permettant de **passer de lespace du probl竪me lespace de la solution**.
Le **Continuous Dicovery** nest pas d辿corr辿l辿 de l辿quipe de d辿veloppement, mais en fait partie.
Lobjectif est limpide : **permettre aux 辿quipes de d辿veloppement de d辿livrer encore plus vite** des besoins du m辿tier calibr辿s avec soin **pour un impact maximum aupr竪s des utilisateurs**.
Ce talk s'inspire d'une synth竪se des derni竪res approches sur le **Product Management** offrant une symbiose avec les 辿quipes de d辿veloppement pratiquant d辿j le **Continuous Delivery**.
Louvrage qui a inspir辿 ce talk est 束 Continuous Discovery Habits 損 de Teresa TORRES. Jai aussi 辿crit une synth竪se de cette approche : https://medium.com/@boucard.bruno.thierry/product-discovery-in-nutshell-8d78d6d97fce
J'animerai ce talk au meetup Continuous Delivery Paris : https://www.meetup.com/fr-FR/paris-continuous-delivery/events/290255019/
This document provides information about the CSE242 Data Structures course, including:
- A list of 14 faculty teaching the course
- The vision and mission of the university and computer science department
- Course outcomes, evaluation methods, attendance criteria and the syllabus
- An academic calendar with important course dates
- The importance of data structures for computer science and industry
- A note that the timetable will be shared separately
CIO Standard Requirements
Source: https://store.theartofservice.com/cio-standard-requirements/
Sample Requirements:
The full extent of a given risk and its priority compared to other risks are not understood. Failure to address the most important risks first leads to dangerous exposures. Nearly all managers believe that their risks are the most important in the enterprise (or at least they say so) but whose risks really matter most?
Does your organization constantly monitor in real time your networks, systems and applications for unauthorized access or anomalous behavior such as viruses, malicious code insertion, or break-in attempts?
We have determined whether the goals, norms and rules of our organization are properly transmitting the value of the organizational culture to staff members and if there are areas for improvement
When deciding to outsource we know if the candidate services require extensive interactions between the service providers and the business's competitive and strategic resources and capabilities
Has the CIO ensured security training and awareness of all agency employees, including contractors and those employees with significant IT security responsibilities?
If services come in direct contact with the customers of customers, we have additional policies and guidelines required to handle user interactions and user information?
What impact has emerging technology (e.g., cloud computing, virtualization and mobile computing) had on your companys ITRM program over the past 12 months?
Do you have a good understanding of emerging technologies and business trends that are vital for the management of IT risks in a fast-changing environment?
Is the CIO or someone similar, responsible for strategic planning, implementation, and management of integrated systems identified by the IT infrastructure plan?
Our strategic approach to Service Design results in services that can be offered at a competitive market price, substantially reduced risk, or offers superior value?
Discover the game-changing potential of ChatGPT in this comprehensive master class designed specifically for marketers. We'll dive into the world of this AI-driven language model, exploring its benefits and concerns, and uncovering lesser-known facts. Learn how to safely and effectively harness ChatGPT for content marketing, social media, advertising, and email campaigns. We'll also introduce you to essential add-ons, tools, and other AI solutions to help you 10x your output. Don't miss this chance to turbocharge your content creation and marketing strategies with the power of ChatGPT!
The document discusses simplifying an analytics strategy by accelerating data, delegating work to analytics technologies, and using next-gen business intelligence, data discovery, analytics applications, machine learning, and cognitive computing. It recommends fast data leading to fast insights and outcomes, delegating work to analytics technologies, and using various techniques like data visualization, discovery, applications, and machine learning to simplify analytics and generate valuable insights for businesses.
This document outlines the process used by a design company for its client projects. It begins with receiving the client brief and drafts a design brief. It then involves research, brainstorming, concept design, 3D visualizations, feedback, prototyping, production, and installation. Expertise includes premium materials like lacquering, metals, lights, wood, glass, fabric and technologies. The process aims to provide intelligent, on-time solutions with strong new ideas, dedication and customer satisfaction.
Etc Industries provides a wide range of services that range from fabrication works and industrial supply right up to out of home media and web solutions.
The document outlines the Integrated Safety Assessment (ISA) methodology used by the Spanish Nuclear Safety Council. ISA uses dynamic event trees generated through simulations to assess risk. It considers stochastic actions and plant damage states to provide a risk assessment including exceedance frequency and its contributing factors. The methodology incorporates plant dynamic models, procedures and PSA data in its analysis and assessment of accident sequences and their probabilities.
Introduction of the Agile Digital Enterprise FrameworkPierre E. NEIS
油
How to respond to Digital Project or Digital Transformation?
The ADE Framework is a lightweight facilitation approach to coherence, engagement to succeed.
Gathering team for passive income designYan Paounov
油
The document discusses setting up passive income streams with minimal effort through creating multiple business ventures and cash flows. It proposes forming a small team with diverse roles to brainstorm ideas, keep each other accountable, and distribute tasks. The team would focus on establishing common service-based businesses modeled after existing ones that are fast to set up and easy to manage. Areas of interest include training, teaching, facilities, consulting, events, and services for the housing industry. The goal is passive cash flow through multiple income streams.
Media and Information Literacy
Multimedia Information and Media
A. What is Multimedia: Types, Formats, Sources, Advantages, Limitations, Value
B. Selection Criteria
C. Design Principles and Elements
APItheDocs: How Can API Documentation Be Agile?eBranding Ninja
油
How can API documentation become inherently agile? how can you foster a culture that gets your developers excited about documentation? About customer experience? How can you persuade your agile team to make documented a priority? How do you get developers creating more software?
This talk looks to answer these questions and more, including the real-world journeys of WorldPay and Sengrid make sure documentation is a part of their agile processes and how.
Talk given at API the Docs, London.
http://apithedocs.org/london/
By Jennifer Riggins
http://ebranding.ninja
http://twitter.com/jkriggins
Radical Co-Creation - How to Collaborate for Groundbreaking InnovationVille Tikka
油
This document discusses the importance of radical co-creation through collaboration between experts from different fields to develop new ideas and solutions. It advocates opening the process to new perspectives from the beginning to achieve meaningful innovation. An example is provided of Nokia's social innovation initiative that brought together leaders in social innovation through a multi-stage process including expert workshops, open online ideation, strategic mapping of opportunities and solutions, and developing proposals with end-users. The presentation argues that incremental or evolutionary changes alone will not lead to the next level of progress needed to address major challenges.
The document discusses the importance and benefits of using assessments in the hiring process. It states that assessments provide objective and standardized information about candidates that can help reduce biases and result in smarter hiring decisions. The document outlines different types of assessments, how to ensure they are legally defensible, and tips for choosing a reputable assessment vendor. The overall message is that assessments provide insights into candidates that lead to better hiring and talent management outcomes.
Agile Methodology has taken software development by storm. Now, Agile methods are being applied throughout organizations. This presentation is a high-level overview. Contact me to discuss my presenting this Agile Worksop in full detail to your team.
Alexandra Arrivillaga De Castro, an accomplished CEO and businesswoman based in Boston, MA shares tips on the proper way to continuously train and engage employees.
Identify your potential customer segments is meaningless. Unless you have clear objectives and a clear plan how to utilize these customer segmentation in your future actions. Read how to use Big Data tool to succeed in your next customer segmentation project.
This PowerPoint was made based on the article written by Tien Anh Nguyen Customer Segment: A guide to the best B2B practices published by Openview on Sep, 1st 2016.
Continuous Discovery is it future of Continuous Delivery 3.pdfBruno Boucard
油
Depuis une vingtaine d'ann辿es, le **Continuous Delivery** a terriblement 辿volu辿.
Consciente de cette acc辿l辿ration, la communaut辿 **Product Management** propose de saligner sur les principes du **Continuous Delivery** avec une nouvelle approche, le **Continuous Discovery**.
Nous plongerons dans cette **nouvelle approche orient辿e Produit**, qui repose la fois sur une organisation sp辿cifique, un rythme soutenu et un atelier autour dun arbre visuel permettant de **passer de lespace du probl竪me lespace de la solution**.
Le **Continuous Dicovery** nest pas d辿corr辿l辿 de l辿quipe de d辿veloppement, mais en fait partie.
Lobjectif est limpide : **permettre aux 辿quipes de d辿veloppement de d辿livrer encore plus vite** des besoins du m辿tier calibr辿s avec soin **pour un impact maximum aupr竪s des utilisateurs**.
Ce talk s'inspire d'une synth竪se des derni竪res approches sur le **Product Management** offrant une symbiose avec les 辿quipes de d辿veloppement pratiquant d辿j le **Continuous Delivery**.
Louvrage qui a inspir辿 ce talk est 束 Continuous Discovery Habits 損 de Teresa TORRES. Jai aussi 辿crit une synth竪se de cette approche : https://medium.com/@boucard.bruno.thierry/product-discovery-in-nutshell-8d78d6d97fce
J'animerai ce talk au meetup Continuous Delivery Paris : https://www.meetup.com/fr-FR/paris-continuous-delivery/events/290255019/
This document provides information about the CSE242 Data Structures course, including:
- A list of 14 faculty teaching the course
- The vision and mission of the university and computer science department
- Course outcomes, evaluation methods, attendance criteria and the syllabus
- An academic calendar with important course dates
- The importance of data structures for computer science and industry
- A note that the timetable will be shared separately
CIO Standard Requirements
Source: https://store.theartofservice.com/cio-standard-requirements/
Sample Requirements:
The full extent of a given risk and its priority compared to other risks are not understood. Failure to address the most important risks first leads to dangerous exposures. Nearly all managers believe that their risks are the most important in the enterprise (or at least they say so) but whose risks really matter most?
Does your organization constantly monitor in real time your networks, systems and applications for unauthorized access or anomalous behavior such as viruses, malicious code insertion, or break-in attempts?
We have determined whether the goals, norms and rules of our organization are properly transmitting the value of the organizational culture to staff members and if there are areas for improvement
When deciding to outsource we know if the candidate services require extensive interactions between the service providers and the business's competitive and strategic resources and capabilities
Has the CIO ensured security training and awareness of all agency employees, including contractors and those employees with significant IT security responsibilities?
If services come in direct contact with the customers of customers, we have additional policies and guidelines required to handle user interactions and user information?
What impact has emerging technology (e.g., cloud computing, virtualization and mobile computing) had on your companys ITRM program over the past 12 months?
Do you have a good understanding of emerging technologies and business trends that are vital for the management of IT risks in a fast-changing environment?
Is the CIO or someone similar, responsible for strategic planning, implementation, and management of integrated systems identified by the IT infrastructure plan?
Our strategic approach to Service Design results in services that can be offered at a competitive market price, substantially reduced risk, or offers superior value?
Discover the game-changing potential of ChatGPT in this comprehensive master class designed specifically for marketers. We'll dive into the world of this AI-driven language model, exploring its benefits and concerns, and uncovering lesser-known facts. Learn how to safely and effectively harness ChatGPT for content marketing, social media, advertising, and email campaigns. We'll also introduce you to essential add-ons, tools, and other AI solutions to help you 10x your output. Don't miss this chance to turbocharge your content creation and marketing strategies with the power of ChatGPT!
The document discusses simplifying an analytics strategy by accelerating data, delegating work to analytics technologies, and using next-gen business intelligence, data discovery, analytics applications, machine learning, and cognitive computing. It recommends fast data leading to fast insights and outcomes, delegating work to analytics technologies, and using various techniques like data visualization, discovery, applications, and machine learning to simplify analytics and generate valuable insights for businesses.
This document outlines the process used by a design company for its client projects. It begins with receiving the client brief and drafts a design brief. It then involves research, brainstorming, concept design, 3D visualizations, feedback, prototyping, production, and installation. Expertise includes premium materials like lacquering, metals, lights, wood, glass, fabric and technologies. The process aims to provide intelligent, on-time solutions with strong new ideas, dedication and customer satisfaction.
The document discusses essential steps and technology tools for successful event planning. It covers defining goals and key stakeholders, creating a goal matrix, negotiating with vendors, and project management. Some recommended tech tools include spreadsheets, online to-do lists, checklist apps, digital file cabinets, and tools for registration, seating charts, and more. The key message is that technology should facilitate planning goals, not be the focus.
This document discusses the opportunities and challenges of digital business transformation. It outlines 3 fundamentals: the opportunity which is delivering superior customer experiences; the challenges such as vague ownership of customer experience and complexity; and the solutions such as articulating a vision, assessing gaps, and establishing a unified process. It emphasizes building a "wise crowd" through collaboration and establishing an internal and external talent network to support transformation.
This document outlines the process an organization uses for design projects from initial client briefing through production and installation. It includes stages such as concept design, 3D visualization, prototyping, quality assurance testing, packaging and delivery. The final section describes the organization's expertise in materials like lacquering, metals, wood and fabrics. They have worked with many high-end clients on projects spanning various industries.
This document outlines tactics for leadership and innovation. It discusses how leadership is shifting from a top-down model to empowering others. Leaders of the future will have vision, empower others, and be agile and adaptive. Tactics for success include identifying stakeholders, setting clear goals, gaining feedback through quick wins and transparency. Gamification, engagement strategies, and crowdsourcing can help empower others and validate solutions. The presentation provides examples of successful government innovation delivery structures and resources for performance tools. It encourages starting by shifting mindsets, embracing constraints, and operating in a continuous state of beta.
The document summarizes an AWS seminar series held in 2015. It includes:
- An agenda with speakers from AWS discussing topics like cloud computing trends, data analytics, database migrations, and security.
- Sections on why companies are adopting cloud computing quickly due to cost savings and agility. It also discusses the freedoms cloud provides for building, data utilization, data transfers, database choices, and balanced security.
- Advice that cloud adoption is a journey unique to each company, and the AWS Cloud Adoption Framework can help guide organizations through domains, best practices, and perspectives to consider.
The document summarizes an AWS seminar series from 2015. It includes:
- Speakers from AWS including Rodney Haywood, George Watts, and Gil Peeters
- Topics covered reasons companies are moving to the cloud quickly, five freedoms provided by the cloud, and navigating the journey to the cloud
- George Watts from AWS Professional Services discusses that cloud adoption is more than technology and involves business alignment, governance, security, and organizing people and processes
Gartner: Changing the CIO game with a Data Driven CultureGendry Morales
油
Here how Steve Maidment, CIO of CrownBet, and Gendry Morales created a 3 x improvement in product delivery by implementing a data driven product portfolio, highly autonomous mission teams using agile methods, and a rich set of team performance metrics.
SunTseu - Welcome to the world of Marketing AutomationSunTseu
油
Welcome to the world of Marketing Automation !
If you ever wondered what is marketing automation, you'll find all your answers here !
Marketing Automation is the technology that allows companies to streamline, automate, and measure marketing tasks ans workflows so they can increase operational efficiency and grow revenue faster.
Several questions will be answered in this presentation about marketing automation such as :
- What is for ?
- Why does it matter ?
- What is the difference with CRM or email marketing ?
- What are its main features ?
QA provides organizational learning and development solutions to help clients transform performance. They work in partnership with clients to create motivational solutions based on innovative practices. QA consultants help replicate top performers' behaviors and thinking patterns to drive new levels of business success. Successful organizations build learning cultures supported by leaders and managers demonstrating trust, integrity and authenticity. QA designs powerful learning initiatives linking individual, management and leadership development to improve organizational performance.
This document discusses DevOps training provided by QA. It begins by outlining some of the main benefits of DevOps such as faster software delivery, better application quality, and stronger competitive advantages. It then discusses that DevOps requires cultural change and provides training for roles across the software development process. QA offers a variety of courses focused on DevOps tools, strategies, and supporting Agile skills. Their training is delivered by experienced instructors and includes hands-on learning. QA also has partnerships with vendors to provide relevant skills training. A range of DevOps training solutions are available tailored to different needs.
This document discusses DevOps training provided by QA. It begins by outlining some of the main benefits of DevOps such as faster software delivery, better application quality, and stronger competitive advantages. It then discusses that DevOps requires cultural change and provides training for roles across the software development process. QA offers a variety of courses focused on DevOps tools, strategies, and supporting Agile skills. Their training is delivered by experienced instructors and includes hands-on learning. QA also has partnerships with vendors to provide relevant skills training. A range of solutions are available depending on an organization's specific DevOps needs and goals.
The document provides information about QA, a training company that offers over 450 courses covering major office applications like Excel, Photoshop, and Microsoft Office. It highlights QA's team of experts who create up-to-date, best practice courses. QA aims to help organizations get the most out of their business software by developing key skills. The document also notes that QA has excellent customer satisfaction ratings, with 99% of customers satisfied with the training and 93% viewing it as a worthwhile career investment.
QA provides cloud computing training to help organizations maximize their cloud solutions. They have a comprehensive portfolio of cloud training courses from major vendors like AWS, Microsoft Azure, and more. Their accredited trainers can help organizations develop skills across cloud platforms at all stages of their cloud journey.
QA is a training provider that offers app and web development courses to help fill the growing digital skills gap. They have developed one of the widest training portfolios in app and web skills by working with tech industry experts to create up-to-date, best-practice courses. Their training methods include classroom, self-study, video on demand, and attend from anywhere options. They provide training for all levels from introductory courses to advanced skills and certifications in technologies like Microsoft and Oracle.
This document summarizes the cyber security training offerings from QA. It provides an overview of their comprehensive portfolio that covers training for all levels of an organization, including end users, security professionals, and executives. Their courses cover a wide range of cyber security domains, including cyber awareness, compliance, security operations, incident response, and forensics. QA aims to provide immersive, scenario-based learning delivered by experts to help organizations detect, deter, and defend against cyber threats.
The document summarizes the training services provided by QA for project and programme management. It states that QA has developed the most extensive training offering in the industry to help organizations effectively manage projects and enable business change. It highlights that QA's trainers are highly experienced professionals and the training consistently receives excellent reviews and recommendations. The training covers a wide range of qualifications and can be tailored to individual or organizational needs.
QA is a training and skills development company that has been operating for over 30 years. They help individuals and organizations develop skills through courses, apprenticeships, and managed learning services. Their training covers a wide range of topics including IT, project management, cloud computing, cyber security, and business skills. QA aims to provide high quality, flexible training that is relevant to the modern business environment and supports both career development and organizational transformation. They have over 20 learning centers across the UK and provide both in-person and digital training options.
2. Preparing businesses
for tomorrows
challenges.
We understand modern business is always on the
move and to stay ahead requires a combination
of rapid business change and an understanding
of the latest frameworks, software and industry
best practice.
Whether ensuring new systems meet
requirements, reviewing existing processes,
or making sure products and software are
fit for purpose, successful Business Systems
Development can make a real difference.
At QA weve developed one of the widest training
portfolios in Business Systems Development.
Our experts work with the biggest names in the
industry to help you get ahead, and stay ahead.
In a survey independently audited by BCS,
The Chartered Institute for IT, more people
stated that they would recommend QA for their
training over any other company.
Training Survey, November 2015 (482 Sample Size)
3. What we
offer
Whether following a certification path or
just looking to improve understanding of IT
architecture, QA can provide the skills you need.
Start with our introductory courses and move
up to gain industry recognised qualifications.
Many of our courses are available as part of
our public schedule, or through bespoke onsite
programmes.
Choose the course or certification path thats
right for you:
Business Analysis
Solutions Development
Software Testing
Enterprise & Solution Architecture
Lean Six Sigma
4. Effective business analysis facilitates accurate
identification of business needs to help find the
most appropriate solution for the business area
under investigation.
As a Business Analyst, you require the skills to
support business change, whether through business
process improvement, business area investigation,
strategic alignment or the implementation of a new
IT system. You need the toolkit to engineer and plan
requirements, identify and manage stakeholders and
model business processes.
So whether you need a certification or are looking
for a specific course, our range of Business Analysis
courses will equip you with the skills you require.
Business
Analysis.
IMPROVE BUSINESS
PROCESSES
INVESTIGATE
AREAS FOR
IMPROVEMENT
STRATEGICALLY
ALIGN BUSINESS
AREAS
IMPLEMENT
NEW SYSTEMS
QA offer a full range of Business Analysis courses,
from BCS certification paths to the QA authored
Practical Business Analysis courses outlined below.
S TA N D A R D
3 D A Y S
E N H A N C E D
D ATA
4 D A Y S
E N H A N C E D
S K I L L S
4 D A Y S
P R E M I U M
5 D A Y S
P R A C T I C A L B U S I N E S S A N A LY S I S
As a QA Authored course, Practical Business Analysis includes
the flexibility of a course that is not constrained by a syllabus
imposed by an awarding body, while covering topics seen
by both the BCS and IIBA as essential for effective Business
Analysis.
Practical Business Analysis includes references to working on
Agile projects. It's easy to tailor to your business requirements,
and is ideal to deliver as a programme dedicated to your
business.
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
5. B C S B U S I N E S S A N A LY S I S
C E R T I F I C AT I O N PAT H
For Business Analysts the BCS certification path offers a
structured development route to help you gain the skills you
need throughout your career. Turning driven professionals into
expert problem solvers providing top level value to their business
and maximising opportunities for identifying and implementing
change.
C O N S U LTA N T
Senior Management
P R O F E S S I O N A L
Manager
P R A C T I T I O N E R
Analyst
F O U N D AT I O N
Support
BUSINESS ANALYSIS
BUSINESS CHANGE
COMMERCIAL AWARENESS
PROJECT MANAGEMENT
BUSINESS ARCHITECTURE
DATA ANALYSIS
BUSINESS FINANCE
STAKEHOLDER ENGAGEMENT
ADVANCED REQUIREMENTS
ENGINEERING
AGILE BUSINESS ANALYSIS
BENEFITS PLANNING AND
REALISATION
TEAM LEADERSHIP
ADVANCED DIPLOMABUSINESS ANALYSIS PRACTICE
MODELLING BUSINESS
PROCESSES
REQUIREMENTS ENGINEERING
SYSTEMS MODELLING
TECHNIQUES
SYSTEMS DEVELOPMENT
ESSENTIALS
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
6. B C S I N T E R N AT I O N A L D I P L O M A I N
B U S I N E S S A N A LY S I S
K N O W L E D G E B A S E D
C O U R S E S
Must take one
C O R E
C O U R S E S
Must take two
P R A C T I T I O N E R
C O U R S E S
Must take one
The diploma is designed to offer the flexibility to
develop skills in the key areas of your role.
The certification path consists of two mandatory courses, plus
one knowledge-based course and one practitioner course,
followed by the oral examination.
We also offer a workshop to help delegates prepare for the
oral examination.
B C S C E R T I F I C A T E
B U S I N E S S A N A LY S I S
P R A C T I C E
3 D A Y S
B C S C E R T I F I C A T E
R E Q U I R E M E N T S
E N G I N E E R I N G
3 D A Y S
B C S C E R T I F I C A T E
C O M M E R C I A L
A W A R E N E S S
3 D A Y S
B C S F O U N D A T I O N
C E R T I F I C A T E
B U S I N E S S
A N A LY S I S
3 D A Y S
B C S F O U N D A T I O N
C E R T I F I C A T E
B U S I N E S S
C H A N G E
3 D A Y S
B C S F O U N D A T I O N
C E R T I F I C A T E
P R O J E C T
M A N A G E M E N T
3 D A Y S
B C S C E R T I F I C A T E
M O D E L L I N G B U S I N E S S
P R O C E S S E S
3 D A Y S
B C S C E R T I F I C A T E
S Y S T E M S
D E V E L O P M E N T
E S S E N T I A L S
3 D A Y S
B C S C E R T I F I C A T E
S Y S T E M S M O D E L L I N G
T E C H N I Q U E S ( U M L )
4 D A Y S
B C S C E R T I F I C A T E
S Y S T E M S M O D E L L I N G
T E C H N I Q U E S
( S T R U C T U R E D )
3 D A Y S
E X A M P R E P A R AT I O N W O R K S H O P ( R E C O M M E N D E D )
D I P L O M A ( O R A L E X A M )
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
7. B C S A D VA N C E D
I N T E R N AT I O N A L D I P L O M A I N
B U S I N E S S A N A LY S I S
P R O F E S S I O N A L L E V E L
B C S P R O F E S S I O N A L
C E R T I F I C A T E
S TA K E H O L D E R
E N G A G E M E N T
A V A I L A B L E N O W
Must take one course from each category, plus one extra from either Business or Analytical.
B C S P R O F E S S I O N A L
C E R T I F I C A T E
T E A M
L E A D E R S H I P
C O M I N G S O O N
P E R S O N A L
B C S P R O F E S S I O N A L
C E R T I F I C A T E
B E N E F I T S
P L A N N I N G A N D
R E A L I S AT I O N
A V A I L A B L E N O W
B C S P R O F E S S I O N A L
C E R T I F I C A T E
B U S I N E S S
F I N A N C E
C O M I N G S O O N
B U S I N E S S
B C S P R O F E S S I O N A L
C E R T I F I C A T E
A G I L E B U S I N E S S
A N A LY S I S
A V A I L A B L E N O W
B C S P R O F E S S I O N A L
C E R T I F I C A T E
B U S I N E S S
A R C H I T E C T U R E
C O M I N G S O O N
A N A LY T I C A L
B C S P R O F E S S I O N A L
C E R T I F I C A T E
D ATA A N A LY S I S
A V A I L A B L E N O W
B C S P R O F E S S I O N A L
C E R T I F I C A T E
A D V A N C E D
R E Q U I R E M E N T S
E N G I N E E R I N G
C O M I N G S O O N
2 D A Y S
2 D A Y S
3 D A Y S
3 D A Y S
3 D A Y S
2 D A Y S
3 D A Y S
3 D A Y S
The BCS Advanced International Diploma in
Business Analysis is a new certification designed
to answer the question asked by holders of the
BA Diploma Whats next for my Professional
Development?
With the introduction of the new BCS Advanced International
Diploma in Business Analysis, Senior Business Analysts can
continue their Professional Development and gain recognition
for their expertise. To obtain the Advanced Diploma you need to
hold the BCS International Diploma in Business Analysis, take four
courses and pass the exams, and evidence your contribution to
the Business Analysis community.
Before attempting the individual courses, it is recommended that
you have a minimum of 5 years BA experience, but you do not
need to hold the BA Diploma.
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
8. B C S D I P L O M A I N
S O L U T I O N S D E V E L O P M E N T
The Solutions Development Diploma is accredited by the BCS.
Its aim is to provide those involved in enterprise software
engineering with the skills and knowledge appropriate to
todays demanding software challenges. The Diploma modules
are focused on explaining commonly accepted best practices
and widely adopted methods and techniques, which are at the
same time independent of any specific products and technology
vendors.
To gain the Solutions Development diploma, candidates must
pass 4 written exams and be successful in an oral interview
conducted by the BCS. The written exams required include: the
2 x core courses, plus 1 x knowledgebased course, and 1 x
practitioner course.
Once the 4 written exams have been passed, the candidate can
apply to sit the oral examination. QA offers an oral examination
workshop day, which prepares candidates for the interview. The
workshop day is not compulsory, but is highly recommended.
K N O W L E D G E B A S E D
C O U R S E S
Must take one
C O R E
C O U R S E S
Must take two
P R A C T I T I O N E R
C O U R S E S
Must take one
B C S C E R T I F I C A T E
S Y S T E M S
D E V E L O P M E N T
E S S E N T I A L S
3 D A Y S
B C S C E R T I F I C A T E
S Y S T E M S M O D E L L I N G
T E C H N I Q U E S
3 D A Y S
B C S F O U N D A T I O N
C E R T I F I C A T E
S Y S T E M S
D E V E L O P M E N T
3 D A Y S
B C S I N T E R M E D I A T E
C E R T I F I C A T E
E N T E R P R I S E
A N D S O L U T I O N S
A R C H I T E C T U R E
3 D A Y S
I S T Q B - B C S C E R T I F I E D
T E S T E R
F O U N D AT I O N L E V E L
3 D A Y S
I T I L速 F O U N D A T I O N
C E R T I F I C A T E
I T S E R V I C E
M A N A G E M E N T
3 D A Y S
B C S C E R T I F I C A T E
B U S I N E S S A N A LY S I S
P R A C T I C E
3 D A Y S
B C S C E R T I F I C A T E
S Y S T E M S D E S I G N
T E C H N I Q U E S
3 D A Y S
B C S P R A C T I T I O N E R
C E R T I F I C A T E
E N T E R P R I S E
A N D S O L U T I O N
A R C H I T E C T U R E
3 D A Y S
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
9. S O F T W A R E T E S T I N G
Software Testing is a key part of the development process for
products and services. Having the skills to confidently provide
your organisation with an understanding of whether software
meets requirements, and an objective view of any risks, is
essential to success.
Our courses give you an indepth understanding of the different
types of testing, and highly practical knowledge of techniques
and tools that can be used. Our Software Testing certifications
are available in Foundation, Intermediate and Advanced levels, to
support your requirements through every stage of your career.
C E R T I F I C AT I O N S
FOUNDATION
BCS ISTQB
FOUNDATION
CERTIFICATE
SOFTWARE TESTING
INTERMEDIATE
BCS SOFTWARE
TESTING FOUNDATION
AND INTERMEDIATE
BCS SOFTWARE
TESTING
INTERMEDIATE
CERTIFIED AGILE
TESTER
ISTQB ADVANCED
LEVEL TEST MANAGER
CERTIFICATE
ISTQB ADVANCED
LEVEL TEST ANALYST
ADVANCED
ISTQB AGILE TESTER
FOUNDATION LEVEL
EXTENSION COURSE
ISTQB COMBINED
SOFTWARE TESTING
FOUNDATION AND
AGILE EXTENSION
3 DAYS 2 DAYS 5 DAYS
5 DAYS
3 DAYS
5 DAYS5 DAYS 4 DAYS
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
10. E N T E R P R I S E & S O L U T I O N
A R C H I T E C T U R E
We offer a comprehensive range of IT architecture courses,
from a fundamental understanding of concepts, through to their
practical application. All our courses are fully accredited and
include exams which enable delegates to achieve the most
sought-after qualifications within IT architecture. As a result QA
is a leader in Enterprise Architecture training, delivering to an
increasing number of delegates in all three course areas.
The Open Group
The Open Group Architecture Framework (TOGAF速) is used to develop an
enterprise architecture and operating an effective architecture practice.
ArchiMate速 is a notation specifically designed for the modelling of Enterprise,
Solution and Domain Architectures.
BCS
The Intermediate and Practitioner Certificates in Enterprise and Solution
Architecture is part of the Solution Development and Architecture portfolio
of BCS training. It sits comfortably besides The Open Group courses, by
providing a more detailed insight into the main architectural concepts.
INTERMEDIATE CERTIFICATE IN
ENTERPRISE AND SOLUTION
ARCHITECTURE
PRACTITIONER CERTIFICATE
IN ENTERPRISE AND SOLUTION
ARCHITECTURE
BCS
INTERMEDIATE AND PRACTITIONER CERTIFICATES
IN ENTERPRISE AND SOLUTION ARCHITECTURE
TOGAF速
TOGAF速9 FOUNDATION
AND CERTIFICATION
(LEVELS 1 & 2)
ARCHIMATE速
TOGAF速9.1
CERTIFIED
TOGAF速9.1
FOUNDATION
4 DAYS 2 DAYS 2 DAYS
IT ARCHITECTURE
MODELLING USING
ARCHIMATE速 2.1
3 DAYS
3 DAYS 3 DAYS
5 DAYS
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
11. L E A N S I X S I G M A
B A S I C A N A LY S TP R A C T I T I O N E R E X P E R TA W A R E N E S S
LEAN SIX SIGMA
AWARENESS
SENIOR MANAGEMENT
1 DAY
LEAN AWARENESS
1 DAY
YELLOW BELT
2 DAYS
LEAN PROCESS
AND TOOLS
2 DAYS
VALUE STREAM
MAPPING
2 DAYS
GREEN BELT
5 DAYS
ANALYST
4 DAYS
BLACK BELT
10 DAYS
MASTER BLACK BELT
5 DAYS
Lean and Lean Six Sigma are effective frameworks to help
organisations achieve breakthrough process improvement and
operational excellence.
QAs Lean and Lean Six Sigma courses will enable delegates to
apply these methods and tools and to make a real difference to
business performance and customer satisfaction.
QAs Lean Six Sigma framework is designed specifically for
service and technology organisations; our training, coaching and
consultancy services are proven to help delegates drive change
and continuous improvement and demonstrate a real return on
investment.
LEAN SIX
SIGMA
LEAN
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
12. We are experienced
We deliver 50% of the UKs
business analysis training in the
UK.
of attendees on our BSD
courses rate our instructors
knowledge as excellent.
of BSD attendees said their
training was a worthwhile
investment in their career
development.
Accreditation by professional
bodies, including BCS, guarantee
that youll receive high-quality
certification.
We have the UKs biggest network
of training centres, so you have
more dates and locations to
choose from.
Our courses are available online or
in the classroom, so you can learn
at a time and place that suits you.
We have insight from the end-user
community, so understand how to
apply theory and technology in the
real world.
We keep at the forefront of
emerging technologies and host
regular free seminars to keep you
at the cutting edge.
We offer the widest range of
complimentary courses to help you
make the biggest impact on the
performance of your business.
94% 90%
W H Y Q A F O R B U S I N E S S S Y S T E M S D E V E L O P M E N T ?
At QA we work with the leading international bodies and
frameworks to help set the standard in Business Analysis training.
TM
TOGAF速
9
Accredited Training Course
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
13. Experts in
Business Systems
Development. NAMIR SABBAGH
PRINCIPAL CONSULTANT
We work with leading names in the tech industry
to build courses that bring you the most innovative
techniques.
All of our experts have industry experience, and form
the largest directlyemployed team of its kind in
Europe. Having this pool of expertise means that we
understand how to apply techniques to your job once
your training has finished.
JOHN COLESHAW
PRINCIPAL CONSULTANT
STEPHEN HALLIDAY
PRINCIPAL CONSULTANT
ED WALTERS
PRINCIPAL CONSULTANT
WE HAVE OVER 50 TRAINERS DEDICATED TO
TEACHING BUSINESS SYSTEMS DEVELOPMENT
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
14. said the QA trainers
knowledge, delivery and
experience helped them
learn more effectively
What our
customers think.
Excellent in every way.
BCS Foundation in Business Analysis
course feedback
The trainer was very inspiring. I leave in
confidence that I can apply the framework to
my area.
Lean Six Sigma Green Belt course feedback
Fantastic approach to delivery, highly effective
given the volume of course content, thank you
very much.
TOGAF Level 1 &2 course feedback
94% 90%90%
found the examples
presented helped them to
understand the technical
concept
said their BSD training was
a worthwhile investment in
their career development
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
16. Let us help you
start your learning
journey today
speak to one of our
learning advisors
0345 074 7978
visit
QA.COM/BSD
or drop in to one of our
national centres.
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
17. For a list of our courses, please visit
QA.COM/BSD