ºÝºÝߣ

ºÝºÝߣShare a Scribd company logo
Energy&Gas Campaign
Energy&Gas Campaign
Required.
The running of a Energy and Gas campaign, sales or similar type of
campaign.
Needed
VoIP Minutes will be free until your center is up and running (after, we
can help with this as well once you are making money, by deducting
$10.00 a week for each agent from your weekly payout.) Or you are
welcome to get your own dialer, leads and minutes.
We provide.
• Home owner data (You are welcome to use your own data as well.)
within a designated territory
• Dialer, you may use your own, but it must a specific brand, for in
which we can go into the reason why, once a meeting is held to
discuss more
• Server
• First payment is after 3 weeks, followed by weekly payments, direct
wired into your bank account every Friday
• $80.00 per converted customer (bundle) (Electricity $40.00 and
$40.00 in Gas)
• This is a per sale commission structure
• Both Gas and Electricity in some states = double payments when both
are taken by consumer
• Full Training will be given over Skype
• A Live TPV system is used for the client signing up (training will be
provided)
• Only call centers that are seeking a long term relationship need apply
• We will provide back office support to include your weekly reporting,
and training materials
• We will provide all approved scripts that currently generate a large
sales volume after your sign up
What is required by you.
• Previous US energy campaign experience or in sales
• A minimum of 10 agents to start the program, with the ability to add
more to continue to drive sales
• Agents must understand and speak English perfectly
• Agents who can speak spanish would be an advantage
• You must be able to configure your dialer for compliance ( Sip
configuration will be given), as sending calls is a mandatory
compliance point as per our contract
• You must be able to begin within 7 working days of a signed contract
being in place
• Working hours range for M-F 10:00AM till 9:00PM EST & Saturday
11:00AM till 6:00PM EST (Saturdays not required)
&GasCampaign
Energy&Gas Campaign
• This is not a live transfer campaign, once your agents and the
customers have agreed to go with our service, your agents will place
the call into a TPV (3way live verification)
• After the customer has gone through the TPV, your agents will
welcome the customers, explaining again about the welcome kit they
will receive in 2 days time
• The sale is 95% closed at this stage, so in 2 days the customers will
receive the welcome package and will call a number provided to
confirm they have received the package
• Sale is now 100% completed. Note: the customer needs to stay with
us for at least 30 days, or charge back will be apply
• The commission is earned (payout) the week of invoice, in 2 weeks
after dialing (Friday). Then after that is repeated every Friday
• We will make sure all sales are closed, our team in New York will
assist your center until your team can do the task on their own, and
our goal is make sure your center makes 50+ sales a week
• We will train, support, close, and monitor all calls. All we need are
agents with sales experience
• Most agents to start with get a sale a day on average, but once they
get into the swing of it they can perform 2-3 sales per day each
• Our center in New York has been testing this campaign by running for
it over a 3 month period with great success and iron out any creases
so that centers such as yours can maximize on our experience and
knowledge acquired
If this has your interest let us know right away, so we can set up a
meeting to cover any questions you may have and if you would like to
move forward from after the meeting, we will send a agreement to get
you up and running in no time
&Campaign
Wesley Pollard
Energy & Gas Campaign
Energy&Gas Campaign
Example of the SCRIPT
Good morning / afternoon / evening, allow me to introduce myself, my name is
________, we are calling from the ------------------------ low cost department, is Mr. or
Mrs. _______? Thank you.
(Wait for response)
We are a low cost program authorized by your Electric Company; this program was
implemented here in the state, to solve the demands and problems that have been
presented by the high cost of your Electricity bill and Gas. Are you currently receiving
State assistance to pay your Electric Bill?
(Wait for response)
Very well, let me explain YOU something, our function is to provide you this benefit
so that you pay LESS for your services and the BEST is that we offer is a fixed rate for
12 months which is protected. Can I ask you a question?
Are you paying more than 30 dollars for your Electricity and Gas Services? (Answer),
Thank you! And how much more?
Incredible, WOWWW Sir/ mam! You are paying a high amount for your services; I’m
glad we called you. This is what we are going to do to help you lower your bill. Fist
we will put you in a FIX rate for 12 month for _______Cents per kw/h. It is
remarkable the difference in costs and certainly we have better rates just for you,
Please take a piece of paper and a pen, so you can write down some important
information, Also grab a copy of your bill to verify some information…. (Wait)…
Thank you, now before we begin it is important to know that you ARE NOT going to
change Electric Company, on the contrary you will have a different supplier. Do you
understand?
With this low RATE you would become part of all the beneficiaries of our services,
ok? Now to be able to benefit, I need you to go and look for your electricity and gas
bill, with that we confirm if it qualifies for the program.
FROM HERE, THE CALL TO THE SUPERVISOR (A)
(Check data: Name of the person in the bill and authorized, address, ZIP code, tel
number, account number of Electricity and gas if applicable)
# Electric Account:
# Gas Account:
Excellent Mr. (A) ________, then the call will be transferred to a 3rd person who will
confirm everything you and me talk about. If you have any questions please let me
know now before transferring to the POS, as they will not be able to answer any
questions; You will only respond ALL the questions with a clear YES or NO depending
on the question you are asked. (Go over the question with Customer)
Thank you for your attention and remember that this call is being monitored for our
safety. Wait a minute, please.

More Related Content

Call Center Campaign Information Energy & Gas

  • 2. Energy&Gas Campaign Required. The running of a Energy and Gas campaign, sales or similar type of campaign. Needed VoIP Minutes will be free until your center is up and running (after, we can help with this as well once you are making money, by deducting $10.00 a week for each agent from your weekly payout.) Or you are welcome to get your own dialer, leads and minutes. We provide. • Home owner data (You are welcome to use your own data as well.) within a designated territory • Dialer, you may use your own, but it must a specific brand, for in which we can go into the reason why, once a meeting is held to discuss more • Server • First payment is after 3 weeks, followed by weekly payments, direct wired into your bank account every Friday • $80.00 per converted customer (bundle) (Electricity $40.00 and $40.00 in Gas) • This is a per sale commission structure • Both Gas and Electricity in some states = double payments when both are taken by consumer • Full Training will be given over Skype • A Live TPV system is used for the client signing up (training will be provided) • Only call centers that are seeking a long term relationship need apply • We will provide back office support to include your weekly reporting, and training materials • We will provide all approved scripts that currently generate a large sales volume after your sign up What is required by you. • Previous US energy campaign experience or in sales • A minimum of 10 agents to start the program, with the ability to add more to continue to drive sales • Agents must understand and speak English perfectly • Agents who can speak spanish would be an advantage • You must be able to configure your dialer for compliance ( Sip configuration will be given), as sending calls is a mandatory compliance point as per our contract • You must be able to begin within 7 working days of a signed contract being in place • Working hours range for M-F 10:00AM till 9:00PM EST & Saturday 11:00AM till 6:00PM EST (Saturdays not required) &GasCampaign
  • 3. Energy&Gas Campaign • This is not a live transfer campaign, once your agents and the customers have agreed to go with our service, your agents will place the call into a TPV (3way live verification) • After the customer has gone through the TPV, your agents will welcome the customers, explaining again about the welcome kit they will receive in 2 days time • The sale is 95% closed at this stage, so in 2 days the customers will receive the welcome package and will call a number provided to confirm they have received the package • Sale is now 100% completed. Note: the customer needs to stay with us for at least 30 days, or charge back will be apply • The commission is earned (payout) the week of invoice, in 2 weeks after dialing (Friday). Then after that is repeated every Friday • We will make sure all sales are closed, our team in New York will assist your center until your team can do the task on their own, and our goal is make sure your center makes 50+ sales a week • We will train, support, close, and monitor all calls. All we need are agents with sales experience • Most agents to start with get a sale a day on average, but once they get into the swing of it they can perform 2-3 sales per day each • Our center in New York has been testing this campaign by running for it over a 3 month period with great success and iron out any creases so that centers such as yours can maximize on our experience and knowledge acquired If this has your interest let us know right away, so we can set up a meeting to cover any questions you may have and if you would like to move forward from after the meeting, we will send a agreement to get you up and running in no time &Campaign Wesley Pollard Energy & Gas Campaign
  • 4. Energy&Gas Campaign Example of the SCRIPT Good morning / afternoon / evening, allow me to introduce myself, my name is ________, we are calling from the ------------------------ low cost department, is Mr. or Mrs. _______? Thank you. (Wait for response) We are a low cost program authorized by your Electric Company; this program was implemented here in the state, to solve the demands and problems that have been presented by the high cost of your Electricity bill and Gas. Are you currently receiving State assistance to pay your Electric Bill? (Wait for response) Very well, let me explain YOU something, our function is to provide you this benefit so that you pay LESS for your services and the BEST is that we offer is a fixed rate for 12 months which is protected. Can I ask you a question? Are you paying more than 30 dollars for your Electricity and Gas Services? (Answer), Thank you! And how much more? Incredible, WOWWW Sir/ mam! You are paying a high amount for your services; I’m glad we called you. This is what we are going to do to help you lower your bill. Fist we will put you in a FIX rate for 12 month for _______Cents per kw/h. It is remarkable the difference in costs and certainly we have better rates just for you, Please take a piece of paper and a pen, so you can write down some important information, Also grab a copy of your bill to verify some information…. (Wait)… Thank you, now before we begin it is important to know that you ARE NOT going to change Electric Company, on the contrary you will have a different supplier. Do you understand? With this low RATE you would become part of all the beneficiaries of our services, ok? Now to be able to benefit, I need you to go and look for your electricity and gas bill, with that we confirm if it qualifies for the program. FROM HERE, THE CALL TO THE SUPERVISOR (A) (Check data: Name of the person in the bill and authorized, address, ZIP code, tel number, account number of Electricity and gas if applicable) # Electric Account: # Gas Account: Excellent Mr. (A) ________, then the call will be transferred to a 3rd person who will confirm everything you and me talk about. If you have any questions please let me know now before transferring to the POS, as they will not be able to answer any questions; You will only respond ALL the questions with a clear YES or NO depending on the question you are asked. (Go over the question with Customer) Thank you for your attention and remember that this call is being monitored for our safety. Wait a minute, please.