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Candidates Are Not a Commodity

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Richard Eib ?
Richard Eib ?

This is a copy of the deck from a webinar in partnership with RecruitiFi. Candidates Are Not A Commodity covers the topic of how recruiters, both agency and internal, can improve the candidate experience and set communication journeys to ensure candidates are valued.

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Candidates are Not a Commodity
2 Candidates are Not a Commodity TOP 5 PET PEEVES OF CANDIDATES 2 36% 6%23% 25% 10% Leaving Candidate in the Dark Misleading Job Spec Not Giving Feedback Not Returning Calls Not Informing Candidate Role is Filled * Based on a survey of 1000 job seekers conducted July 30th to August 5th 2015
3 Candidates are Not a Commodity 43% of jobs are filled within the first 30 days C Indeed.com /CEBR. Agencies & employers with negative hiring reputations can take 3 months + C 212 Staffing August 2014 Time Agencies & employers with a negative hiring reputation spend 1.8 times more to attract talent than their peers C 212 Staffing research March 2014 Expense 69% of candidates would not take a job with a company that had a bad reputation, even if they were unemployed C Corporate Responsibility Magazine August 2012 Reputation IMPACT OF POOR CANDIDATE EXPERIENCE 3
4 Candidates are Not a Commodity WHERE EXPERIENCES ARE BEING SHARED General Feedback on a Business YELP! Benchmark of comparative earnings SALARY.COM Interview Feedback, Salary Surveys & Employer Reviews GLASSDOOR 4
Engage Candidates with a Communication Journey
6 Candidates are Not a Commodity A scheduled series of high touch contacts with a candidate concerning their application or interest in a job Designed to be as automated as possible to reduce administrative time C candidate emails & call backs Maintain engagement with a candidate with the end goal of placing/hiring them or finishing a process on good terms WHAT IS A COMMUNICATION JOURNEY? 6
7 Candidates are Not a Commodity DAY 1 DAY 3 DAY 5 DAY 7 DAY 8 Application/Screen Status Update Feedback/Update Registration Survey HOW 212 STAFFING USES A COMMS JOURNEY 7
8 Candidates are Not a Commodity RESULTS 8 35% 37% 14% 14% Candidate Felt Respected Candidate Would Use 212 Again Increase in billed fees Increase in quality referrals * Based on a survey on 250 job seekers conducted February 2015
9 Candidates are Not a Commodity ANY QUESTIONS? Please ask away! Alternatively, reach out to us using the Help button at any time. __ Thank you for listening Michael Galdieri Director of Community Development 9

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Candidates Are Not a Commodity

  • 1. Candidates are Not a Commodity
  • 2. 2 Candidates are Not a Commodity TOP 5 PET PEEVES OF CANDIDATES 2 36% 6%23% 25% 10% Leaving Candidate in the Dark Misleading Job Spec Not Giving Feedback Not Returning Calls Not Informing Candidate Role is Filled * Based on a survey of 1000 job seekers conducted July 30th to August 5th 2015
  • 3. 3 Candidates are Not a Commodity 43% of jobs are filled within the first 30 days C Indeed.com /CEBR. Agencies & employers with negative hiring reputations can take 3 months + C 212 Staffing August 2014 Time Agencies & employers with a negative hiring reputation spend 1.8 times more to attract talent than their peers C 212 Staffing research March 2014 Expense 69% of candidates would not take a job with a company that had a bad reputation, even if they were unemployed C Corporate Responsibility Magazine August 2012 Reputation IMPACT OF POOR CANDIDATE EXPERIENCE 3
  • 4. 4 Candidates are Not a Commodity WHERE EXPERIENCES ARE BEING SHARED General Feedback on a Business YELP! Benchmark of comparative earnings SALARY.COM Interview Feedback, Salary Surveys & Employer Reviews GLASSDOOR 4
  • 5. Engage Candidates with a Communication Journey
  • 6. 6 Candidates are Not a Commodity A scheduled series of high touch contacts with a candidate concerning their application or interest in a job Designed to be as automated as possible to reduce administrative time C candidate emails & call backs Maintain engagement with a candidate with the end goal of placing/hiring them or finishing a process on good terms WHAT IS A COMMUNICATION JOURNEY? 6
  • 7. 7 Candidates are Not a Commodity DAY 1 DAY 3 DAY 5 DAY 7 DAY 8 Application/Screen Status Update Feedback/Update Registration Survey HOW 212 STAFFING USES A COMMS JOURNEY 7
  • 8. 8 Candidates are Not a Commodity RESULTS 8 35% 37% 14% 14% Candidate Felt Respected Candidate Would Use 212 Again Increase in billed fees Increase in quality referrals * Based on a survey on 250 job seekers conducted February 2015
  • 9. 9 Candidates are Not a Commodity ANY QUESTIONS? Please ask away! Alternatively, reach out to us using the Help button at any time. __ Thank you for listening Michael Galdieri Director of Community Development 9