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AustinMonyak
3605 Melrose Dr. Brunswick, OH 44212  216-262-0300  monyakad@mountunion.edu
Education
University of Mount Union
Major: Sport Business, Marketing Minor: Communications
Class of2017
Experience
June 2016August2016 Canton Charge, Canton, Ohio
Seasonal Account Executive
 Spent two weeks at Quicken Loans Arena training withtheCleveland Cavaliers.
 Built and maintainedviable customer and prospectdatabases in MicrosoftCRM.
 Proactively communicatedwith ticket holders via phone,email andmeetings andrespondedwithin 24hours.
 Provided high level ofcustomerservicewhileresponding to customer inquiries, complaints and/or requests.
 Representedtheorganization at various networking,community and or/sales event.
 Self-prospectedcontinuously every day inand outoftheoffice.
 Energetically gavetours ofthe CantonCivic Center to clients and or prospects.
February 2016 National SportsForum, Portland, Oregon
College Intern
 Assisted in customer service with any other needs to arise during the week.
 Facilitated event management, including registration.
 Tended to customer inquiries, complaints and/or requests throughout the day.
 Actively networked and represented the organization, and The University ofMount Union throughout the week.
May 2015 August 2015 Northwestern Mutual, Canton, Ohio
Financial Representative
 I vigorously ran my own business.
 I communicated with clients and new referrals via phone, email and meetings .
 Created a high level ofcustomer service by reviewing the clients financial progress regularly.
 I responded to customer inquiries, complaints and/or requests within 24 hours.
 I learned how to market myselfto clients and referrals.
February 2012 July 2015 Dominos, Medina, Ohio
Delivery Expert
 Maintained a high levelofcustomer service while responding tocustomer inquiries,complaints andorder taking via
phone.
 Excelledin timemanagementduring football seasonand schoolwhilemaintaining this position.
 Assisted GMinmarketing and event planning.
June 2011January 2014 SidelinesBar and Grill, Brunswick,Ohio
Bar Back, Server
 Assisted owner ineventandpartyplanning as wellas management.
 Maintained customerservicewhileresponding to customer inquiries, complaints and/or requests inperson andover
phone.
 Excelledin timemanagementholding this position during theschool year, football season, and maintaining my position
at Dominos.
Leadership
High School Youth FootballCamp Program coach and leaderthroughouttheevent, coached kids ages K-8 on allpositions and skills on thefootball field
Be The Match Non-Profit organizationfor bonemarrow donations, group leader for theMount UnionBe theMatchEventand drive, assisted inplanning theevent
and reaching outto severaldifferent organizations on campus atMountUnion toattendtheevent.
Salvation Army Kids programleader and mentor,assistedin teaching thekids about Christianity, assisted inleading groupactivities and events.
Raider Buddies Mentored an AllianceElementary second graderwitha rough homelife, at lunch with the child attended recess and classes with thechild, talked
about theimportanceof grades andtaughttheimportance ofdisciplineand good behavior as well as doing theright thing.
Activities
Mount Union FCA Mount Union Football Salvation Army Kids ProgramVolunteer
AllianceAnchor House Volunteer Mount Union RaiderBuddies
Skills
 Microsoft CRM
 Microsoft Word
 Backoffice
 Flashseats
 Microsoft Publisher
 Adobe Photoshop
 Microsoft Excel
 Microsoft PowerPoint
 Microsoft Office
 CustomerService
 Sales
 Social Media (Twitter, Instagram,
Facebook,Snapchat,Foursquare,
Linked In)
 Event Planning
 Coaching
 Writing/Journalism
 Time Management
 Networking
 Prospecting
 Prezi

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Canton Charge Resume Updated

  • 1. AustinMonyak 3605 Melrose Dr. Brunswick, OH 44212 216-262-0300 monyakad@mountunion.edu Education University of Mount Union Major: Sport Business, Marketing Minor: Communications Class of2017 Experience June 2016August2016 Canton Charge, Canton, Ohio Seasonal Account Executive Spent two weeks at Quicken Loans Arena training withtheCleveland Cavaliers. Built and maintainedviable customer and prospectdatabases in MicrosoftCRM. Proactively communicatedwith ticket holders via phone,email andmeetings andrespondedwithin 24hours. Provided high level ofcustomerservicewhileresponding to customer inquiries, complaints and/or requests. Representedtheorganization at various networking,community and or/sales event. Self-prospectedcontinuously every day inand outoftheoffice. Energetically gavetours ofthe CantonCivic Center to clients and or prospects. February 2016 National SportsForum, Portland, Oregon College Intern Assisted in customer service with any other needs to arise during the week. Facilitated event management, including registration. Tended to customer inquiries, complaints and/or requests throughout the day. Actively networked and represented the organization, and The University ofMount Union throughout the week. May 2015 August 2015 Northwestern Mutual, Canton, Ohio Financial Representative I vigorously ran my own business. I communicated with clients and new referrals via phone, email and meetings . Created a high level ofcustomer service by reviewing the clients financial progress regularly. I responded to customer inquiries, complaints and/or requests within 24 hours. I learned how to market myselfto clients and referrals. February 2012 July 2015 Dominos, Medina, Ohio Delivery Expert Maintained a high levelofcustomer service while responding tocustomer inquiries,complaints andorder taking via phone. Excelledin timemanagementduring football seasonand schoolwhilemaintaining this position. Assisted GMinmarketing and event planning. June 2011January 2014 SidelinesBar and Grill, Brunswick,Ohio Bar Back, Server Assisted owner ineventandpartyplanning as wellas management. Maintained customerservicewhileresponding to customer inquiries, complaints and/or requests inperson andover phone. Excelledin timemanagementholding this position during theschool year, football season, and maintaining my position at Dominos. Leadership High School Youth FootballCamp Program coach and leaderthroughouttheevent, coached kids ages K-8 on allpositions and skills on thefootball field Be The Match Non-Profit organizationfor bonemarrow donations, group leader for theMount UnionBe theMatchEventand drive, assisted inplanning theevent and reaching outto severaldifferent organizations on campus atMountUnion toattendtheevent. Salvation Army Kids programleader and mentor,assistedin teaching thekids about Christianity, assisted inleading groupactivities and events. Raider Buddies Mentored an AllianceElementary second graderwitha rough homelife, at lunch with the child attended recess and classes with thechild, talked about theimportanceof grades andtaughttheimportance ofdisciplineand good behavior as well as doing theright thing. Activities Mount Union FCA Mount Union Football Salvation Army Kids ProgramVolunteer AllianceAnchor House Volunteer Mount Union RaiderBuddies Skills Microsoft CRM Microsoft Word Backoffice Flashseats Microsoft Publisher Adobe Photoshop Microsoft Excel Microsoft PowerPoint Microsoft Office CustomerService Sales Social Media (Twitter, Instagram, Facebook,Snapchat,Foursquare, Linked In) Event Planning Coaching Writing/Journalism Time Management Networking Prospecting Prezi