This presentation provides an overview of learnings from Energy+ Electric & Electronics Pvt. Ltd. It discusses gaining product knowledge through training on various LED lighting products like bulbs, tubes, panels, and their specifications. It also covers understanding warranty policies and issues. Pricing is identified as an important issue, and the need to have price lists to avoid delays and embarrassment when discussing with clients. The last section discusses gaining marketing knowledge around searching for new clients and retaining existing clients.
4. 1.1 Learning from Training
I got three training. First two training is from our Team Leader Mr. Eng. Sabuj
Ahmed. The training session is about 30 min each. Where I was learning about
the Product Name and some details about the product.
The second training session was from Ligman. Where they tought
5. 1.2 Model Wise Product Knowledge
Led Bulb
T8/T5 LED Tube Light
Surface/Conceal Panel
LED Flood Light
LED High Bay Light
Emergency Light
6. 1.2 Product Specification
LED Bulb: Color, Model, Wattage
T8/T5 LED Tube Light: Color, Model, Wattage, Size
Surface/Conceal Panel Light: Color, Model, Wattage, Size
High Bay LED Light: Color, Model, Wattage
LED Flood Light: Color, Model, Wattage
Emergency LED Light: Color, Model
8. 2. Pricing
Pricing is the most important issue for marketing. Because of unknowing the
price, I felt too many problems to handle the customer. I needed to talk over
phone in every time to know the price with my supervisor. This was
embarrassing for me to talk with my supervisor in front of client. I got a price
list which is collected from official email. Where the price shows as MRP. But
before Eid I made a price list, where I mentioned the MRP and the last price.