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Carolyn Neal resume -2015
- 1. Carolyn E Neal 7013 NW 169th Street Email: cen56@comcast.net Miami, Fl 33015 Phone: 305-558-0138 Objectives: My objective is to obtain a career position as a creative, productive, self-starter in accounting with a forwarded thinking corporation. I am an independent, fast learner, detailed-oriented, highly motivated, organized, and process-driven individual with exceptional communication skills and hands on experience in a highly variable, fast paced environment. Professional Experience: August 2014 to Current Accounts Receivable Billing/ Collection Specialist Touax • Provide financial, administrative, and clerical service over 600 customers. • Ensuring revenues and cost are accurately accounted for in a timely manner and • facilitates the efficient operation of the organization. • Multi tasking ,time-management, demanding internal and external customers and high and • unpredictable work volume. • Collect revenue, verify and post accounts receivable transactions to journal ,ledgers, • and other records. • Follow established internal control procedures for processing receipts, cash,credit cards, • Ach etc. • Maintain financial history by sorting and filing documents after posting. • Assist in monthly closing. Preparation of reports and analyses, setting forth progress, • adverse trends, making appropriate recommendations or drawing conclusions. • Prepare customer statements, bills, credits and perform audits. • Resolve issues with Sales staff. • Process and verify application for credit and solicit payment on overdue accounts. • Oversees maintenance of all accounts receivable files and records. July 2013 - August 2014 - Accounts Receivable Specialist II Consultant - Tracfone • Conducts advanced research and analysis on detailed financial transactions. • Evaluating risk of accounts, resolving discrepancies and providing resolution to financial transactions. • Communicating with internal and/or external customers. • Managed assigned accounts, interfacing with the various departments within trading partner’s organization. • Interfacing with customers in relation to past due accounts. • Worked with retailer’s software and reports to ensure payments are received on time, and identify account issues. • Prepare and distribute Customer’s return from Fulfillment center. • Process and resolve Claims, Promotional Ads, Returns, Shortages and Pricing issues in Oracle Channel Revenue Management Application System (Oracle ChRM) . Carolyn E. Neal, Page1
- 2. • Process application payment. • Worked on Open Aging Report daily. October 2011 to June 2013 American Medical Depot Accounts Receivable / Collection Specialist • Resolved and reconcile account discrepancies by investigating documentations and adjustments. • Timely outbound collection calls of past due and current invoices. • Analyze paying habit of customers who are delinquent in payment of account • Worked on special projects and successfully collected $16 million plus per month. • Executed VIS Procedures and Work Instructions. • Processed EFT, credit card charges and/or refunds, and check in MDS. • Resolved duplicate orders, shortages, and returns to warehouse or vendor. • Contacted CO’s on invoice discrepancies to provide a resolution to process payment. • Worked on a SQL Open Aging Report daily. • Maintained financial security by following internal accounting controls. November 2006- September 2011 Rally Mfg. Inc Accounts Receivable / Collection Specialist • Responsible for the credit approval of all sales orders by utilizing CIT and Co face Services. • Analyze paying habit of customers who are delinquent in payment of account. • Review open accounts for collections efforts and make decision on releasing pending orders. • Communicate with internal and external customers by telephone and by mail to investigate complaints, verify accuracy of charges, or to correct errors in accounts. • Assist Sales in solving customer credit problems and complaints. • Timely collection calls of past due and current invoices. • Ensuring timely account receivable cash application. • Prepare Bank Deposits. • Balancing and posting daily cash receipts for 4 companies in the US and Canada. • Reconcile daily receivable with MAS90 data base. • Assist in Account receivable end of month closing and reconciliation. • Prepare write-offs and payment reversals. • Back up for Account Receivable Manager. • Responsible for Accounts Receivable Compliance. December 2004- November 2006 Ben Kaufman Sales Co, Inc Accounting Assistant • Responsible for credit approval of all sales orders by utilizing CIT services. • Monitoring credit lines for establish customers, and updating Prophet 21 database. • Directing smooth flow order processing by supplying sales force with critical information. • Ensuring timely deposit of all cash receipts. • Managing customer credit card approval. • Posting daily cash receipts. • Investigating and researching all charge backs and making the required adjustments. • Coordination between factory and customer to ensure timely collection of past due invoices. • Back up for customer service department. • Increased cash receipt by $500,000.00 per month. • Process vendor and accounts through all phases of Accounts Payables. • Set up new accounts. • Verify purchase orders and receivers with corresponding invoices and post to daily report. • Make all vendor payments. • Reconcile all statement to accounts payable age report. • Manage vendor terms, leases and note payable accounts. Carolyn E. Neal, Page2
- 3. • Assist in month end closing. January 2003- December 2004 Trends Clothing Corporation Chargeback Analyst/Assistant Credit Manager • Check analysis and reconciliation of accounts. • Investigated claims and disputed deductions taken by merchandisers, i.e. Target. Wal-Mart, K-Mart etc. • Customer follows up. • Charge back entry to TAC accounting system. • Made proper Adjustments to A/R. March 2000-January 2003 STS Apparel Corporation Accounting Assistant • Collected $3 million monthly. • Reviewed work papers for accuracy and completeness and reviewed financial statements to ensure suitability of presentation and adequacy disclosures. • Maintain accounts for two Countries US & Mexico. • Developed and maintained effective client relationships. • Accounts receivable cash applications. • Balance deposit, credit card orders and wire transfers. • Issued credit and debit memos to customers. • Post daily cash receipts. • Processed vendor accounts through all phases of Accounts Payables. • Set up new vendor accounts and general ledgers numbers. • Prepared and made all vendor payments. • Reconciled all vendor statements to Accounts Payable age report. • Assisted in end of month closing. • Back up for other departments when required. Education: • Saint Hilda’s College B.A. Business Administration, Belize, Central America. • Miami Dade Community College Accounting • Florida International University Advanced Accounting Studies Software Proficiencies: • Microsoft Office • Peachtree • MDS • Mas 90 • Basic 4 Client Information systems • Macola • ACT • Dac Easy • ADP Distribution • Oracle • Noetix Carolyn E. Neal, Page3