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CAROLYN ROSS - REFERENCES
Below are a few references from clientsduringmy time with the Dubai WorldTrade Centre. Further references
from clientsand colleaguescanbe foundon my LinkedIn profile.
Event: The Societyof PetroleumEngineers,Annual Technical Conference &Exhibition(ATCE).
Client:KarlaPleasance
Job Title:Societyof PetroleumEngineers TeamLeader
Company: Societyof PetroleumEngineers
Location: UAE
Phone:+971564641056
E-mail:kpleasance@spe.org
Comments:
Carolynwasassignedasmy Venue EventPlanningManagerforThe Societyof PetroleumEngineers,Annual
Technical Conference&Exhibition(ATCE).ATCEisanextremelycomplexeventcomprisingof anopeningceremony
for 2,000 pax,2 mainCEO level plenarysession(1,000 pax each),6 highlevel panelsessions(300pax each),18
special andregional interestsessions(200pax each),58 technical sessions(up to100 pax each),a full programme of
studentactivitiesandworkshops,plusatotal of 48 smallermeetings,VIPlunches,dinnersetc,asizable exhibition
(40,000 sqm) all crammedintoa 3 day period!
Carolynisa consummate professional withanatural flairimmediately recognisingaclientsrequirementsand,
challenges.She isalwaysreadywithacreative solutionalmostbefore Idevenpresentedachallenge.
Her role as the keyconduitbetweenthe clientandvenue ishighlychallengingyetherabilitytoliaise and
communicate soefficientlyandclearlyonall levelswithbothclientandall internal venueteamsisaqualitythatI
have rarelyseeninmanagersina similarrole.She seesthe overallpictureonboththe clientandvenue side.
I sincerelyhope Carolyns seniormanagement recognise whatanassettheyhave withCarolynonboardandvery
much hope thatwe can worktogetheragaininthe future
Event: The International Societyof BloodTransfusionCongressandExhibition(ISBT)
Client:Sophie Sanders
Job Title:ProjectManager
Company: MCI
Location: Amsterdam
Phone:+31 20 570 9627
E-mail:Sophie.Sanders@mci-group.com
Comments:
Dear all,
May I firstof all thankyou verymuch forall your hard workduringthe congress,itturnedout to be a great success!
Notonlyfor the congressitself,butalsoforDubai as destinationsince manypeople have now experienceditisone
of the safestplacesto go to so hopefullyyourcalendarswill be evenfullerwitheventstoorganize.
Carolyn,where tostart.You were on topof everything!Reachable 24/7and fixingall our(lastminute)requests.
The suppliersgroup-appwasgreatwitheveryone incharge respondingimmediatelywhenwe hadanyquestions.It
made the whole onsite organisationsosmoothandeasy.
Withoutyourhelpwe wouldnothave beenable tosetup a congresslike thisandwe once againthank youall for
your professional inputandhardwork.
It has beenareal pleasure workingwithyouandwe dohope to stay intouch
Event: PMIsGlobal CongressandLeadershipMeeting
Client:JenniferCovington
Job Title:Manager, Live Learning
Company: ProjectManagementInstitute
Location: USA
Phone:+1 610 356 4600 ext.1015
E-mail:Jennifer.Covington@pmi.org
Comments:
CarolynwasPMIs primarycontact throughthe planningandexecutionphase of ourmeeting. Fromourinitial
contact inDecember2013, Carolynworkedcloselywithmembersof myteamto ensure thatour eventinDubai
wouldbe unlike anyother.Forinstance,CarolynmetwithPMIstaff andhost chapterrepresentativestoensure that
the World Expomodel couldbe displayedinthe most appropriate space. She helpedfacilitateconversationsand
ensuredthatwe couldnavigate throughthe centersinfrastructure.
While on-site,Carolynwascompletelyattentive forthe 10 daysof our event. Whenthingsdidnotgoas expected,
Carolynworkedwiththe appropriate departmentstoensure thatPMIwouldnotface the same challenge twice. I
workedina conventioncenterearlyinmycareerandunderstandthe challenge of seamlesslycoordinatingvarious
departmentsafeatthatCarolynaccomplished.
Duringthe event,IsuggestedthatCarolynsitina few sessions,however,she wasnotable todo so (since we kept
herprettybusy).Because somuch of her jobisprojectmanagement,Ifeel thatherskillscouldbe enhancedby
attendingourcongress, assuch, I wouldlike toinvite CarolyntoattendoureventinLondonnextMay or for our US
eventinPhoenix thisOctoberviaacomplimentaryregistration.
Thank youfor takingthe time toread thisnote and forassigningCarolyn,toourprogram
Event: YoungPresidentsOrganizationGlobal Forum - YPO
Client:JanetSmith
Job Title:Vice President,Operations
Company: Ovation
Location: USA
Phone:+1 615.333.3939
E-mail:JSmith@ovationevents.com
Comments:
On behalf of Ovation,Iwantedtoletyouknowwhat a pleasure itwasto workwithCarolynonthe YPOeventlast
week. She wasextremelysupportiveinwaysthatI am sure wentabove andbeyondthe call of duty.
There were manyconstantchangeseveryday and she handledall these withgoodgrace andnevera frowncrossed
herface.
The eventwashugelysuccessful andCarolynsabilitytobondandfitright intoa teamof differentdisciplineswas
key.
She isindeedacreditto DWTC andI hope if I am everback inthe regionshe will be there forusonce more.
Event: WorldtelecommunicationDevelopmentConference(WTDC)
Client:AhmedElsherbini
Job Title:Chief,ConferencesandPublicationsDepartment
Company: ITU  International TelecommunicationUnion
Location: Geneva
Phone:+41 22 730 5111
E-mail:itumail@itu.int
Comments:
Dear Ms Lewis,
I wouldlike totake the opportunitytosincerelythankyou,aswell asyourentire team, forthe enormousefforts
undertakentoallowforthe bigsuccessof WTDC in Dubai.
I alsowant to thankyoufor the time and energyyousenttofindthe bestsolutionstothe difficultiesandspecific
needsrelatedtosucha highlevel international congress.Iwouldinparticularlike tostressourappreciationforthe
tireless workfromyouandyour teamwhowere available anytime whenproblemshadtobe resolved,never
complaining
I wishyouall the successfor yourfuture
Event: ArabHealth - UAE Nursing& MidwiferyCouncil BoardMeeting
Client:NarimanGhaderMEd, RN
Company: The UAE NursingandMidwiferyCouncil
Location: UAE
Phone:+971 4 230 1 6 23
E-mail:nariman.ghader@moh.gov.ae
Comments:
On behalf of the UAE NursingandMidwiferyCouncil,we wouldlike toexpressourthanks toCarolynfor expressing
the highteam spiritandwhose diligentandprofessional actionscontributedtohavingourBoardmeetingasuccess.
Lookingforwardto keepingourcollaborationinfuture events.
Event: Multiple MeetingMindConferencesandExhibitionsrunningsimultaneously
Client:Bahaa EldinOkasha
Job Title:EventsManager
Company: MeetingMinds- Experts
Location: UAE
Phone:+ 971 50 8753272
E-mail:bahaa@meetingmindsdubai.com
Comments:
I wouldlike toseize the opportunitytosendmysincere appreciationtoyouandall the teamof DWTC forthe
outstandingperformance forourpastevents.
All the teamwere extremelycooperative.Wordswon'tbe enoughtorewardCarolynLewisforsavingnoeffortnor
time to contribute tooursuccess,I wouldlike topersonallythankherespeciallyforansweringmycallsandmessages
duringand post workinghoursitreallymeansa lot.
Please acceptmysincere appreciationandmyheartiestwishesforyourcontinuedsuccess
Event: Visions2Reality
Client:Muna Ali AbdelkareemAlAli
Job Title:SeniorManager- Learning
Company: SharjahIslamicBank
Location: UAE
Phone:+971 6 599 8103
E-mail:Muna.AlAli@sib.ae
Comments:
Dear Ms. Carolyn
Thisis to Thankyou andthe teamfor the patience,indulgence,commitmentandhardworkin serving
Visions2Reality4th
edition.
We are veryhappy withthe service provided.
Thank youfor the wonderful supportandcooperation
Event: Cisco
Client:SeanMcWalters
Company: Hartmann Studios
Location: USA
Phone:+1770-855-0700
E-mail:seanm@hartmannstudios.com
Comments:
I wantedto saythank youfor the personal attentionandexemplaryservice yourentire DWTCteamhas shown
Hartmann StudiosandCiscofor the duration of thisproject,especiallyon-site.
I'd alsolike topersonallycommendmycontactCarolynLewis.Carolynwasextremelyhelpful andaccommodated
our neverendingrequestswithperfectprofessionalism.Please extendmygratitude andsincere thankstoyou/her
superiors.
Thanksagain
Event: AUx Dubai
Client:SajanSadiq
Company: Onnix International
Location: UAE
Phone:+971 56 2046 792
E-mail:sajan@omnix.ae
Comments:
The 4th AUx Dubai that tookplace at The Dubai WorldTrade Center,on Wednesday16thDecemberwasonce again
a huge successfor all of usand personallyme asan individual. CarolynThank youverymuch forbeingsopatient
withall my lastminute requestsall throughout the projectandbeingthere onlyminutesawayonthe eventday,to
make sure the clientistakencare, whatsoever.(Alsothankyouforpostponingyourholidayplansthisyear,to
accommodate thisshow)
Event: ArabHealth  LeadersinHealthcare
Client:Suzane Abedi
Company: Office of HRH PrincessHayaBintAl Hussein
Location: UAE
Phone:+971 4 329 2333
E-mail:s.abedi@hrhoffice.ae
Comments:
Dear Carolyn,
Thank youso muchfor all of yourhelponLeadersthis year. Itwas a solidone,andas I toldClaire,we can
actually/finallysayit'sgone bysmoothlythisyearwhichistestimonytoyourwork. We doalso appreciate the
ConventionCenter'scourtesyinthe cateringandaccommodationforthe UAE NMC Board meeting.
Event: ArabHealthConference
Client:Claire Brookes
Company: Informa
Location: UAE
Phone:+ 971 (0) 4 4072414
E-mail:claire.brookes@informa.com
Comments:
Ijust wantedtosay a bigthank you for makingthisoursmoothestandmostsuccessful ArabHealthCongressto
date.
Thisdespite usingthe mostmeetingroomswe have everhad,the challengesof feedingall the delegatesandthe
stressof usingthe newhallsbefore anyone else.
It reallyworkedsplittingthe locationsandall requestsweredealtwithwithoutdelay.
EvenLeadersinHealthcare onthe 28th
wentwithoutahitch.
I lookforwardto workingwithyouagainsoon
Event: YoungPresidentsOrganizationGlobal Forum - YPO
Client:Paddy Collier
Job Title:Director
Company: EventPMLtd.
Location: UK
Phone:+44 (0)7535 993 817
E-mail:paddy@eventpm.co.uk
Comments:
I wantedto sendyoua huge personal thankyoufromme.Withoutyour humilityandsense of humourIdothinkI
wouldhave probablynotmade itwithoutlosingthe plot!!
You are byfar the mostgenuine andfunnypersonIhave workedwithforaverylongtime and I hope we can stay in
touch.
Event: Annual InvestmentMeeting&Congress
Client:WalidFarghal
Job Title:DirectorGeneral
Company: Annual InvestmentMeeting
Location: UAE
Phone:+ 971 50 659 0876
E-mail:walid.farghal@aimcongress.com
Comments:
Dear Carolyn
I wouldlike personallytothankyoufor all youreffortsandsupportto our events.
The feedbackfromall ExhibitorsandVisitorswasgreat.
Thank youagain,and we lookforwardto work togetherinthe nearfuture.

More Related Content

Carolyn Ross CV - References

  • 1. CAROLYN ROSS - REFERENCES Below are a few references from clientsduringmy time with the Dubai WorldTrade Centre. Further references from clientsand colleaguescanbe foundon my LinkedIn profile. Event: The Societyof PetroleumEngineers,Annual Technical Conference &Exhibition(ATCE). Client:KarlaPleasance Job Title:Societyof PetroleumEngineers TeamLeader Company: Societyof PetroleumEngineers Location: UAE Phone:+971564641056 E-mail:kpleasance@spe.org Comments: Carolynwasassignedasmy Venue EventPlanningManagerforThe Societyof PetroleumEngineers,Annual Technical Conference&Exhibition(ATCE).ATCEisanextremelycomplexeventcomprisingof anopeningceremony for 2,000 pax,2 mainCEO level plenarysession(1,000 pax each),6 highlevel panelsessions(300pax each),18 special andregional interestsessions(200pax each),58 technical sessions(up to100 pax each),a full programme of studentactivitiesandworkshops,plusatotal of 48 smallermeetings,VIPlunches,dinnersetc,asizable exhibition (40,000 sqm) all crammedintoa 3 day period! Carolynisa consummate professional withanatural flairimmediately recognisingaclientsrequirementsand, challenges.She isalwaysreadywithacreative solutionalmostbefore Idevenpresentedachallenge. Her role as the keyconduitbetweenthe clientandvenue ishighlychallengingyetherabilitytoliaise and communicate soefficientlyandclearlyonall levelswithbothclientandall internal venueteamsisaqualitythatI have rarelyseeninmanagersina similarrole.She seesthe overallpictureonboththe clientandvenue side. I sincerelyhope Carolyns seniormanagement recognise whatanassettheyhave withCarolynonboardandvery much hope thatwe can worktogetheragaininthe future Event: The International Societyof BloodTransfusionCongressandExhibition(ISBT) Client:Sophie Sanders Job Title:ProjectManager Company: MCI Location: Amsterdam Phone:+31 20 570 9627 E-mail:Sophie.Sanders@mci-group.com Comments: Dear all, May I firstof all thankyou verymuch forall your hard workduringthe congress,itturnedout to be a great success! Notonlyfor the congressitself,butalsoforDubai as destinationsince manypeople have now experienceditisone of the safestplacesto go to so hopefullyyourcalendarswill be evenfullerwitheventstoorganize. Carolyn,where tostart.You were on topof everything!Reachable 24/7and fixingall our(lastminute)requests. The suppliersgroup-appwasgreatwitheveryone incharge respondingimmediatelywhenwe hadanyquestions.It made the whole onsite organisationsosmoothandeasy. Withoutyourhelpwe wouldnothave beenable tosetup a congresslike thisandwe once againthank youall for your professional inputandhardwork. It has beenareal pleasure workingwithyouandwe dohope to stay intouch
  • 2. Event: PMIsGlobal CongressandLeadershipMeeting Client:JenniferCovington Job Title:Manager, Live Learning Company: ProjectManagementInstitute Location: USA Phone:+1 610 356 4600 ext.1015 E-mail:Jennifer.Covington@pmi.org Comments: CarolynwasPMIs primarycontact throughthe planningandexecutionphase of ourmeeting. Fromourinitial contact inDecember2013, Carolynworkedcloselywithmembersof myteamto ensure thatour eventinDubai wouldbe unlike anyother.Forinstance,CarolynmetwithPMIstaff andhost chapterrepresentativestoensure that the World Expomodel couldbe displayedinthe most appropriate space. She helpedfacilitateconversationsand ensuredthatwe couldnavigate throughthe centersinfrastructure. While on-site,Carolynwascompletelyattentive forthe 10 daysof our event. Whenthingsdidnotgoas expected, Carolynworkedwiththe appropriate departmentstoensure thatPMIwouldnotface the same challenge twice. I workedina conventioncenterearlyinmycareerandunderstandthe challenge of seamlesslycoordinatingvarious departmentsafeatthatCarolynaccomplished. Duringthe event,IsuggestedthatCarolynsitina few sessions,however,she wasnotable todo so (since we kept herprettybusy).Because somuch of her jobisprojectmanagement,Ifeel thatherskillscouldbe enhancedby attendingourcongress, assuch, I wouldlike toinvite CarolyntoattendoureventinLondonnextMay or for our US eventinPhoenix thisOctoberviaacomplimentaryregistration. Thank youfor takingthe time toread thisnote and forassigningCarolyn,toourprogram Event: YoungPresidentsOrganizationGlobal Forum - YPO Client:JanetSmith Job Title:Vice President,Operations Company: Ovation Location: USA Phone:+1 615.333.3939 E-mail:JSmith@ovationevents.com Comments: On behalf of Ovation,Iwantedtoletyouknowwhat a pleasure itwasto workwithCarolynonthe YPOeventlast week. She wasextremelysupportiveinwaysthatI am sure wentabove andbeyondthe call of duty. There were manyconstantchangeseveryday and she handledall these withgoodgrace andnevera frowncrossed herface. The eventwashugelysuccessful andCarolynsabilitytobondandfitright intoa teamof differentdisciplineswas key. She isindeedacreditto DWTC andI hope if I am everback inthe regionshe will be there forusonce more. Event: WorldtelecommunicationDevelopmentConference(WTDC) Client:AhmedElsherbini Job Title:Chief,ConferencesandPublicationsDepartment Company: ITU International TelecommunicationUnion Location: Geneva Phone:+41 22 730 5111 E-mail:itumail@itu.int Comments: Dear Ms Lewis, I wouldlike totake the opportunitytosincerelythankyou,aswell asyourentire team, forthe enormousefforts undertakentoallowforthe bigsuccessof WTDC in Dubai.
  • 3. I alsowant to thankyoufor the time and energyyousenttofindthe bestsolutionstothe difficultiesandspecific needsrelatedtosucha highlevel international congress.Iwouldinparticularlike tostressourappreciationforthe tireless workfromyouandyour teamwhowere available anytime whenproblemshadtobe resolved,never complaining I wishyouall the successfor yourfuture Event: ArabHealth - UAE Nursing& MidwiferyCouncil BoardMeeting Client:NarimanGhaderMEd, RN Company: The UAE NursingandMidwiferyCouncil Location: UAE Phone:+971 4 230 1 6 23 E-mail:nariman.ghader@moh.gov.ae Comments: On behalf of the UAE NursingandMidwiferyCouncil,we wouldlike toexpressourthanks toCarolynfor expressing the highteam spiritandwhose diligentandprofessional actionscontributedtohavingourBoardmeetingasuccess. Lookingforwardto keepingourcollaborationinfuture events. Event: Multiple MeetingMindConferencesandExhibitionsrunningsimultaneously Client:Bahaa EldinOkasha Job Title:EventsManager Company: MeetingMinds- Experts Location: UAE Phone:+ 971 50 8753272 E-mail:bahaa@meetingmindsdubai.com Comments: I wouldlike toseize the opportunitytosendmysincere appreciationtoyouandall the teamof DWTC forthe outstandingperformance forourpastevents. All the teamwere extremelycooperative.Wordswon'tbe enoughtorewardCarolynLewisforsavingnoeffortnor time to contribute tooursuccess,I wouldlike topersonallythankherespeciallyforansweringmycallsandmessages duringand post workinghoursitreallymeansa lot. Please acceptmysincere appreciationandmyheartiestwishesforyourcontinuedsuccess Event: Visions2Reality Client:Muna Ali AbdelkareemAlAli Job Title:SeniorManager- Learning Company: SharjahIslamicBank Location: UAE Phone:+971 6 599 8103 E-mail:Muna.AlAli@sib.ae Comments: Dear Ms. Carolyn Thisis to Thankyou andthe teamfor the patience,indulgence,commitmentandhardworkin serving Visions2Reality4th edition. We are veryhappy withthe service provided. Thank youfor the wonderful supportandcooperation
  • 4. Event: Cisco Client:SeanMcWalters Company: Hartmann Studios Location: USA Phone:+1770-855-0700 E-mail:seanm@hartmannstudios.com Comments: I wantedto saythank youfor the personal attentionandexemplaryservice yourentire DWTCteamhas shown Hartmann StudiosandCiscofor the duration of thisproject,especiallyon-site. I'd alsolike topersonallycommendmycontactCarolynLewis.Carolynwasextremelyhelpful andaccommodated our neverendingrequestswithperfectprofessionalism.Please extendmygratitude andsincere thankstoyou/her superiors. Thanksagain Event: AUx Dubai Client:SajanSadiq Company: Onnix International Location: UAE Phone:+971 56 2046 792 E-mail:sajan@omnix.ae Comments: The 4th AUx Dubai that tookplace at The Dubai WorldTrade Center,on Wednesday16thDecemberwasonce again a huge successfor all of usand personallyme asan individual. CarolynThank youverymuch forbeingsopatient withall my lastminute requestsall throughout the projectandbeingthere onlyminutesawayonthe eventday,to make sure the clientistakencare, whatsoever.(Alsothankyouforpostponingyourholidayplansthisyear,to accommodate thisshow) Event: ArabHealth LeadersinHealthcare Client:Suzane Abedi Company: Office of HRH PrincessHayaBintAl Hussein Location: UAE Phone:+971 4 329 2333 E-mail:s.abedi@hrhoffice.ae Comments: Dear Carolyn, Thank youso muchfor all of yourhelponLeadersthis year. Itwas a solidone,andas I toldClaire,we can actually/finallysayit'sgone bysmoothlythisyearwhichistestimonytoyourwork. We doalso appreciate the ConventionCenter'scourtesyinthe cateringandaccommodationforthe UAE NMC Board meeting. Event: ArabHealthConference Client:Claire Brookes Company: Informa Location: UAE Phone:+ 971 (0) 4 4072414 E-mail:claire.brookes@informa.com Comments: Ijust wantedtosay a bigthank you for makingthisoursmoothestandmostsuccessful ArabHealthCongressto date. Thisdespite usingthe mostmeetingroomswe have everhad,the challengesof feedingall the delegatesandthe stressof usingthe newhallsbefore anyone else. It reallyworkedsplittingthe locationsandall requestsweredealtwithwithoutdelay. EvenLeadersinHealthcare onthe 28th wentwithoutahitch. I lookforwardto workingwithyouagainsoon
  • 5. Event: YoungPresidentsOrganizationGlobal Forum - YPO Client:Paddy Collier Job Title:Director Company: EventPMLtd. Location: UK Phone:+44 (0)7535 993 817 E-mail:paddy@eventpm.co.uk Comments: I wantedto sendyoua huge personal thankyoufromme.Withoutyour humilityandsense of humourIdothinkI wouldhave probablynotmade itwithoutlosingthe plot!! You are byfar the mostgenuine andfunnypersonIhave workedwithforaverylongtime and I hope we can stay in touch. Event: Annual InvestmentMeeting&Congress Client:WalidFarghal Job Title:DirectorGeneral Company: Annual InvestmentMeeting Location: UAE Phone:+ 971 50 659 0876 E-mail:walid.farghal@aimcongress.com Comments: Dear Carolyn I wouldlike personallytothankyoufor all youreffortsandsupportto our events. The feedbackfromall ExhibitorsandVisitorswasgreat. Thank youagain,and we lookforwardto work togetherinthe nearfuture.