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Stakeholder analysis

                               Make sure they are in on it.
                                     What ever it is.




George Wendt | Stephan Hufnagl | Gabriel Porlan | Edward Lindqvist   HARVARD UNIVERSITY
Evolution of Theories     Negotiations




    Bear Stearns        Applying theories
                                         HARVARD UNIVERSITY
Theory evolution - the business processes

   Preston
      Studied GE in 1930s
        Key stakeholders
        Limited analysis


   Freeman
      Power Based Stakeholder Analysis
          Some actors are more importnt than
           others

   Grimble and Wellard
      Predictive tool
      Looks at Objectives and relevant actors




                       Evolution of Theories |Negotiations | Bear Stearns |Applying theories   HARVARD UNIVERSITY
Policy and Political Science
 Laswell
    Power Structures are key
       Lump groups by interest
 Benson
    Organizational Understanding
     requires Internally and
     Externally
          Sometimes considered the 鍖rst
           modern stakeholder analysis
           structure
   Lindblom
      Incrementalist approach to
        process
      Numerous agreements




                        Evolution of Theories |Negotiations | Bear Stearns |Applying theories   HARVARD UNIVERSITY
Combining models to achieve agreements

    Fisher and Ury                                                       Mnookin

         Getting to Yes                                                      Applies Fisher/Ury to
            Interests not positions                                           stakeholder analysis
            Power dilemmas                                                   Maps Power Structures
                                                                              Comprehensive
         Getting past No /Power of                                            analysis including who
          Positive No                                                          listens to whom
            Emotions play important role in
             decision making
            Qualitative analysis is superior
             to quantitative




                        Evolution of Theories |Negotiations | Bear Stearns |Applying theories   HARVARD UNIVERSITY
How to negotiate in practice


     Structural

     Strategic

     Behavioral

     Processual

     Integrative




                    Evolution of Theories |Negotiations | Bear Stearns |Applying theories   HARVARD UNIVERSITY
How to negotiate in practice



   Reduce Transaction costs

   Improve Results

   Dont bargain over positions

   Adversial vs. Problem-solving approach




                  Evolution of Theories |Negotiations | Bear Stearns |Applying theories   HARVARD UNIVERSITY
Practicing negotiation theories


   Identifying interests

   People

   Alternatives / Options

   Objectivity

   Communication




                    Evolution of Theories |Negotiations | Bear Stearns |Applying theories   HARVARD UNIVERSITY
Practicing negotiation theories




  Balancing stakeholder interests                                      When to negotiate
  Selective alliance building                                          Preparation
  Understanding participants                                           Suf鍖cient time

                  Evolution of Theories |Negotiations | Bear Stearns |Applying theories   HARVARD UNIVERSITY
Bear Stearns taking the lead to a bears market

                                                                                     US$ 174




                                                        13 months
                                  9 years
                                                                                     US$ 4


   Rumors of liquidity problems - US$170/share < US$4
      Triggering the 鍖nancial crisis in March 2008

            Evolution of Theories |Negotiations |Bear Stearns |Applying theories      HARVARD UNIVERSITY
Bear Stearns taking the lead to a bears market


Business  Structure
  Risky structure being a seeling
    bond bank

Rumors
  Liquidityproblems from
    August 07 - March 2008
  Slow decisions
  More than $18 Billion in reserve
  S.E.C. Investigation show a
    bear raid




                  Evolution of Theories |Negotiations |Bear Stearns |Applying theories   HARVARD UNIVERSITY
Alan Schwartz, CEO Bear Stearns                                Jamie Dimon, CEO J.P. Morgan




   Buyers offers
                                                              28 days
  Ambivalent CEOs
                                                         FED and J.P. Morgan
Seeking positive press




              Evolution of Theories |Negotiations |Bear Stearns |Applying theories            HARVARD UNIVERSITY
Identifying the stakeholders

   Bear Stearns
        Alan Schwartz and Sam Milinaro
   Helping banks
        J.P. Morgan, Lazard Bank
   Possible buyers
        Goldman Sachs, Credit Suisse and
         Deutsche Bank
   Shareholders

   Government
        FED
   Media
        CNBC



                        Evolution of Theories |Negotiations |Bear Stearns |Applying theories   HARVARD UNIVERSITY
Time to let the bear fall



    Loosing con鍖dence and not
     capital

    Poor management performance
     made it worse

    Share-price reduction

    Decision to let Bear fall




                     Evolution of Theories |Negotiations |Bear Stearns |Applying theories   HARVARD UNIVERSITY
Identifying the most important stakeholders

 Bear Stearns
    Alan Schwartz and Sam Milinaro
 Helping banks
    J.P. Morgan, Lazard Bank
 Possible buyers
    Goldman Sachs, Credit Suisse

      and Deutsche Bank
 Shareholders


 Government
    FED
 Media
    CNBC




                  Evolution of Theories |Negotiations | Bear Stearns |Applying theories   HARVARD UNIVERSITY
Lump stakeholders by interest


Potential buyers                                                           Protectors




                                  Collaterals




              Evolution of Theories |Negotiations | Bear Stearns |Applying theories   HARVARD UNIVERSITY
The qualitative analysis is the most important




- Emotions play an important role (Fisher and Ury)
                - Board members
            Evolution of Theories |Negotiations | Bear Stearns |Applying theories   HARVARD UNIVERSITY
Applying theories in practice




   Balance stakeholders interests
     FEDs concern

   Prepare
     The calculations




                    Evolution of Theories |Negotiations | Bear Stearns |Applying theories   HARVARD UNIVERSITY
"Praeparatus supervivet"
    - The one prepared survives

More Related Content

Case Bear Sterns: Stakeholders and Negotiation

  • 1. Stakeholder analysis Make sure they are in on it. What ever it is. George Wendt | Stephan Hufnagl | Gabriel Porlan | Edward Lindqvist HARVARD UNIVERSITY
  • 2. Evolution of Theories Negotiations Bear Stearns Applying theories HARVARD UNIVERSITY
  • 3. Theory evolution - the business processes Preston Studied GE in 1930s Key stakeholders Limited analysis Freeman Power Based Stakeholder Analysis Some actors are more importnt than others Grimble and Wellard Predictive tool Looks at Objectives and relevant actors Evolution of Theories |Negotiations | Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 4. Policy and Political Science Laswell Power Structures are key Lump groups by interest Benson Organizational Understanding requires Internally and Externally Sometimes considered the 鍖rst modern stakeholder analysis structure Lindblom Incrementalist approach to process Numerous agreements Evolution of Theories |Negotiations | Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 5. Combining models to achieve agreements Fisher and Ury Mnookin Getting to Yes Applies Fisher/Ury to Interests not positions stakeholder analysis Power dilemmas Maps Power Structures Comprehensive Getting past No /Power of analysis including who Positive No listens to whom Emotions play important role in decision making Qualitative analysis is superior to quantitative Evolution of Theories |Negotiations | Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 6. How to negotiate in practice Structural Strategic Behavioral Processual Integrative Evolution of Theories |Negotiations | Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 7. How to negotiate in practice Reduce Transaction costs Improve Results Dont bargain over positions Adversial vs. Problem-solving approach Evolution of Theories |Negotiations | Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 8. Practicing negotiation theories Identifying interests People Alternatives / Options Objectivity Communication Evolution of Theories |Negotiations | Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 9. Practicing negotiation theories Balancing stakeholder interests When to negotiate Selective alliance building Preparation Understanding participants Suf鍖cient time Evolution of Theories |Negotiations | Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 10. Bear Stearns taking the lead to a bears market US$ 174 13 months 9 years US$ 4 Rumors of liquidity problems - US$170/share < US$4 Triggering the 鍖nancial crisis in March 2008 Evolution of Theories |Negotiations |Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 11. Bear Stearns taking the lead to a bears market Business Structure Risky structure being a seeling bond bank Rumors Liquidityproblems from August 07 - March 2008 Slow decisions More than $18 Billion in reserve S.E.C. Investigation show a bear raid Evolution of Theories |Negotiations |Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 12. Alan Schwartz, CEO Bear Stearns Jamie Dimon, CEO J.P. Morgan Buyers offers 28 days Ambivalent CEOs FED and J.P. Morgan Seeking positive press Evolution of Theories |Negotiations |Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 13. Identifying the stakeholders Bear Stearns Alan Schwartz and Sam Milinaro Helping banks J.P. Morgan, Lazard Bank Possible buyers Goldman Sachs, Credit Suisse and Deutsche Bank Shareholders Government FED Media CNBC Evolution of Theories |Negotiations |Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 14. Time to let the bear fall Loosing con鍖dence and not capital Poor management performance made it worse Share-price reduction Decision to let Bear fall Evolution of Theories |Negotiations |Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 15. Identifying the most important stakeholders Bear Stearns Alan Schwartz and Sam Milinaro Helping banks J.P. Morgan, Lazard Bank Possible buyers Goldman Sachs, Credit Suisse and Deutsche Bank Shareholders Government FED Media CNBC Evolution of Theories |Negotiations | Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 16. Lump stakeholders by interest Potential buyers Protectors Collaterals Evolution of Theories |Negotiations | Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 17. The qualitative analysis is the most important - Emotions play an important role (Fisher and Ury) - Board members Evolution of Theories |Negotiations | Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 18. Applying theories in practice Balance stakeholders interests FEDs concern Prepare The calculations Evolution of Theories |Negotiations | Bear Stearns |Applying theories HARVARD UNIVERSITY
  • 19. "Praeparatus supervivet" - The one prepared survives